2 of 2 Dynamics CRM Jobs in Milton Keynes

Handle inbound customer calls via the dedicated MSC/Customer Service hotline Manage mailbox enquiries professionally and efficiently Accurately log faults within MS Dynamics CRM for Sysmex and partner supplier equipment Schedule: Emergency call-outs Routine Maintenance visits Urgent Field Corrective Actions Work collaboratively with … Field Service Engineering team to meet customer requirements Reporting Collate data and update cases within MS Dynamics CRM Create reports for Account Managers Manage partner supplier equipment maintenance and liaise with customers to organise visits Administration Escalate customer issues where appropriate Update MS Dynamics ...

equipment. You will have a calm, logical approach, and take down technical instruction and information to pass to an engineer. Strong MS Dynamics service experience is essential or equivalent in Salesforce, and it would be an advantage if you have worked in a similar role within the medical … develop relationships with business partners Attend all required company training including Health and Safety training KEY SKILLS AND EXPERIENCE: Comprehensive skills in Microsoft Dynamics and Microsoft Office Suite Minimum 2 years’ experience of working in a customer service environment working towards KPI targets KPI report writing ...