Ecommerce & Customer Service Manager
- Location
- Manchester, England, United Kingdom
Ecommerce & Customer Service Manager Manchester BBF Up to £40,000 Full Time, Permanent Purpose of the Role To manage the website on a full-time basis, ensuring a smooth, engaging and commercially effective online shopping experience. To act as the primary point of contact for all customer service queries across … customer satisfaction at every touchpoint. To work closely with the CEO and wider team to drive online sales, optimise site performance and ensure the ecommerce operation runs efficiently day to day. Key Accountabilities Manage the day-to-day operation of the website (Shopify Plus), including product listings, pricing, promotions, stock ...