Escalation Management Jobs in Scotland

2 of 2 Escalation Management Jobs in Scotland

Test Manager

edinburgh, central scotland, United Kingdom
Qualient Technology Solutions UK Limited
functional aspects of testing Has exp on team handling on HTML4 and Javascript related testing, browsers, html, css etc, SQL commands Experience in Test management & defect management tool like ALM, JIRA, RTM etc Review technical/functional Specifications, Design Layouts in order to identify required testing conditions. Review … Test deliverables etc. Prepares/updates the metrics dashboard, Testing schedules, Test milestones reports, DSR/WSRs etc. Aware of Program/Project Change Management Process, Environment & Release management, Risk Definitions, Risk Register, Change/Implementation plans, PIV’s, Risk and Issue Management Process, Escalation Management. … Process Skills: Experience in developing high quality test strategies, Testing process/controls roll out, Test management & defect management, Stakeholder, vendor management, Resource management Capable of analyzing business requirements, scope, proposed solutions and use cases, estimation of work, visualization & Prioritization of Business Scenarios Capable of identifying More ❯
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API Integration Specialist, Intl Seller Growth

City, Edinburgh, United Kingdom
Amazon
partners integrate with us. Work on additional projects, help improve new tools and create new SOPs. BASIC QUALIFICATIONS 1+ years of program or project management experience Knowledge of SQL and Advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions PREFERRED QUALIFICATIONS Knowledge of analytics & statistical … tools such as SAS, PowerBI, SQL & ETL DW concepts Knowledge of visualization tools such as Tableau, Datazen, SSRS Experience in back office operations, escalation management and troubleshooting environments Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need More ❯
Employment Type: Permanent
Salary: GBP Annual
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