Head of Customer
- Location
- Greater London, England, United Kingdom
relationship unfolds over time, not a self-serve or SaaS product where the job is done once someone's onboarded. Think professional services, healthcare, financial advice, legal services, or similar high-touch categories. Someone who's solved this specific problem before: taking a small, customer function and building it into … died suddenly in a car accident. The experience that followed was overwhelming - with mountains of paperwork, sitting on hold and navigating financial stress. All at a time when he needed the space to navigate grief. Death is difficult enough, without everything else that comes with it. Octopus Legacy was created ...