Technical Systems Support Lead
- Hiring Organisation
- Network IT
- Location
- Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
critical part in improving the quality, consistency, and effectiveness of support and training for enterprise systems that underpin various core business areas including Finance and HR. This is a senior specialist role with a strong focus on user enablement, training strategy, digital adoption, and service improvement , rather than traditional classroom … root causes of user issues, and improving user experience through better in-system guidance, documentation, and self-service resources. Youll work closely with HR, Finance, IT, Managed Service Provider, and more while owning a rolling 12-month training and engagement plan aligned to wider system release and improvement activity. ...