including active/active high-availability deployments. Use Strata Cloud Manager (SCM) to manage, monitor and administer the Palo Alto security environment. Troubleshoot complex firewall, HA, connectivity and performance issues. Support firewall policy, security rules, NAT and configuration management. Provide technical support for proxy infrastructure and associated security policies. Work … collaboratively with the customer's network, security and infrastructure teams. Assist with firewall upgrades, configuration changes, migrations and maintenance activities. Support the migration and transformation of legacy firewall and proxy technologies where required. Participate in technical workshops, troubleshooting sessions and project activities. Contribute to technical documentation, operational procedures and knowledge ...