for a Customer Service Executive. As part of the team, you'll be responsible for delivering exceptional Customer Service support to FocusGroup customers. Principal Responsibilities Manage incoming telephone calls & email correspondence from customers Identify, investigate and resolve a query, complaint or general enquiry from customers Communicate … maintain services Meet set targets & expectations for ensuring the best possible customer experience Record and track interactions with customers on the FocusGroup CRM system Follow industry & company guidelines in relation to a customers' contract with FocusGroup Keep up to date with industry … regulatory changes Keep up to date with any changes FocusGroup make Requirements Proven track record of delivering a high level of customer care & service High standard of phone skills and written communication, including numerical skills Problem solving Multi-tasking Organised and motivated Ability to work on more »
Manchester, Greater Manchester, United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
Bradford, West Yorkshire, United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
Coventry, West Midlands (County), United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
IT Reports to - Service Desk Team Leader Salary - Starting from £24,000+ DOE Location - This position can be based from any FocusGroup office across the UK: Shoreham/Exeter/Manchester/Derby/Glasgow/Melrose/Inverness Established in 2003, we're proud to … escalations whilst always assuring excellent customer service. • Accurate numeracy, written and data entry skills. • An analytical and methodical problem solver. At FocusGroup you can be proud of what you do, how you do it and feel a true part of the team. We work hard to more »
MK9, Milton Keynes, Buckinghamshire, United Kingdom
Focus Group Recruitment Ltd
IT Project Engineer The Company : FocusGroup Recruitment have the pleasure with working alongside market leading IT Managed Service Provider. My client are the UK leaders within multiple sectors. The Role Due to planned growth and business requirements, we are now seeking a strong Project Support Engineer more »
Wallingford, England, United Kingdom Hybrid / WFH Options
Healthcare Research Worldwide (HRW)
the truth as possible and proactively pursue multiple ways to help us achieve this. Aside from all this, we think we're a great group of people to work with, with a hugely inclusive culture and genuine desire to have fun whilst we get things done! The opportunity We … Arranging all fieldwork paperwork on projects (e.g. quota sheets, field packs, respondent detail lists, interview schedules, print-outs and packs for focusgroup moderators) Updating and maintaining supplier/freelancer databases Attend meetings with potential and existing suppliers/freelancers Issuing supplier/freelancer confidentiality agreements and more »
Civic Centre, St Peters Square, Wolverhampton, West Midlands, England
Wolverhampton City Council
marketing campaigns and Skills Team With support, seek regular feedback from residents and other stakeholders, such as local training providers, through surveys and focusgroups to ensure that Skills Team content and engagement is appropriate and effective To work to Council-agreed standards, respecting brand guidelines at all more »
Saffron Walden, Essex, South East, United Kingdom Hybrid / WFH Options
EMBL-EBI
projects. Actively supporting new and established ELIXIR Communities as they develop their strategies and portfolios of open data-based services. Contributing to ELIXIR FocusGroups as they investigate new strategic themes and technologies. Providing high quality background research as input to grant proposals and as advice to the more »
lead teams to complete multiple small projects or parts of larger projects simultaneously. Contributes to development of Best Practice and take part in focusgroups as appropriate. Salary & Package: Salary circa £40k - £50k dependent on experience 25 days annual leave Company pension contribution scheme Parental leave provision Quarterly more »
to agreed levels of service Accepting full accountability for governance and compliance Participating in additional activities to support the management team, e.g. analysis, focusgroups, etc Retention Payment Specialist Requirements: GCSE's in Maths and English Successful track record of customer service – preferably in customer retention/commercial more »
service. • Accurate numeracy, written and data entry skills. • An analytical and methodical problem solver. • Be adaptable to change in processes. At FocusGroup you can be proud of what you do, how you do it and feel a true part of the team. We work hard to more »
Reading, England, United Kingdom Hybrid / WFH Options
Hays
shape your own personal success. You’ll also benefit from industry-renowned training programme receiving 80 hours on training in classroom, focusgroup and 1-2-1 bases. You'll have access to the best technologies and work with well-known brands in the engineering sector! There more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Net-Worx (2001) Limited
their approach. To provide leadership, support and guidance to all directorates to build robust business cases. To organise, lead and participate in interviews, focusgroups and process mapping workshops to support research, analysis and problem-solving activity undertaken by the Change and Programme Office. Take personal ownership and more »
some Salesforce certifications, including BA amongst others. As the Salesforce BA , you will be responsible for the following: Requirements gathering including workshops and focus groups. Creating user-stories Process mapping Creating documentation throughout the project lifecycle Stakeholder communication is essential User-Acceptance testing The successful candidate will have more »
investing in your department and development of research in the organisation. If you enjoy working out the science behind communication, designing surveys, delivering focusgroups and you enjoy getting into the mind of the customer then providing in-depth research for this company with be for you. You more »
Guildford, England, United Kingdom Hybrid / WFH Options
Hays
shape your own personal success. You’ll also benefit from industry-renowned training programme receiving 80 hours on training in classroom, focusgroup and 1-2-1 bases. You'll have access to the best technologies and work with well-known brands in the engineering sector! There more »
the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings … Scope and Objectives, Stakeholder mapping RAID development Requirements Management: elicitation, documentation, validation, prioritisation, review and sign-off Workshop facilitation, stakeholder 121s, questionnaire creation, focusgroups Functional and Non-Functional Requirements definition: Functional Breakdown Structure, High and Low-level Requirements definition, User stories and Acceptance criteria; Requirements Catalogue, Business more »