2 of 2 Freshdesk Jobs in the North of England

genuine passion for great customer service and continuous improvement Nice to have Experience with ITIL frameworks or service desk platforms (e.g. ConnectWise, Autotask, Freshdesk) Relevant certifications (CompTIA, Microsoft, ITIL Foundation, etc.) What's in it for you A key leadership role with real influence over how the team operates ...

passion for technology who is eager to develop practical skills while working towards a recognised IT qualification. Role Provide 1st Line IT support. Manage Freshdesk tickets. Log and prioritise incidents. Carry out password resets and unlock user accounts. Set up user devices. Support office users and production/shop floor ...