7 of 7 Genesys Jobs in the UK excluding London

real-time personalization, and behavioral analytics Exposure to multi-agent AI architectures and tool invocation frameworks Experience with CCaaS platforms (Google CES/CXAS, Genesys, NICE, Amazon Connect) Strong understanding of AI/ML lifecycle, MLOps, and data governance Experience working with Tier-1 banks or large financial institutions Certifications ...

banks or financial institutions Strong understanding of banking regulations (e.g., data privacy, PCI-DSS, GDPR equivalents) Exposure to CCaaS platforms (Google CXAS/CES, Genesys, NICE, Amazon Connect) Experience in multi-agent orchestration/agentic frameworks Familiarity with AI governance, risk management, and model validation frameworks Certifications Google Cloud Professional ...

work with Sales, Operations and technical teams. Experience working within a fast-paced, target-driven environment. Desirable Experience Experience using MaxContact, Connex One, Genesys, Avaya or similar dialler platforms. Background within B2B sales, lead generation or high-volume outbound environments. Experience managing multiple campaigns simultaneously. Knowledge of compliance requirements within ...

maintaining enterprise-level Intruder Alarm, CCTV and Access Control systems. Configuring and commissioning security platforms including Gallagher, Lenel, CEM, Genetec, Milestone, Axis, ISM Genesys and Cortech. Leading site-based installations, providing technical support and mentoring junior engineers. Managing on-site project activities, monitoring progress and communicating updates to Project Managers. ...

SMP. Pipeline Skills: Demonstrated ability to generate and manage a robust sales pipeline. Tools: Proficiency with CRM and engagement platforms such as Salesforce, Genesys, or NICE. Soft Skills: Exceptional communication and organizational skills with a professional, enthusiastic approach. Qualifications: Relevant certifications (CPP/CIPP) are a plus but not required. ...

Guide the architecture, design, and development of scalable customer and client platforms, implementing microservices and integrations across AWS & Azure, enhancing solutions like AWS Connect, Genesys Cloud, payments, web‐portals, communications and collection services. Set technical direction and engineering standards across teams, promoting modern cloud‐native and AI‐augmented engineering practices. … with CI/CD pipelines, Infrastructure as Code, DevSecOps practices, and test automation. Experience working with customer contact platforms such as AWS Connect or Genesys Cloud. Proven ability to design and deliver secure, scalable, and resilient cloud‐native solutions within complex enterprise environments. Strong understanding of observability, operational support, reliability ...

Guide the architecture, design, and development of scalable customer and client platforms, implementing microservices and integrations across AWS & Azure, enhancing solutions like AWS Connect, Genesys Cloud, payments, web-portals, communications and collection services. Set technical direction and engineering standards across teams, promoting modern cloud-native and AI-augmented engineering practices. … with CI/CD pipelines, Infrastructure as Code, DevSecOps practices, and test automation. Experience working with customer contact platforms such as AWS Connect or Genesys Cloud. Proven ability to design and deliver secure, scalable, and resilient cloud-native solutions within complex enterprise environments. Strong understanding of observability, operational support, reliability ...