8 of 8 Genesys Jobs in the UK excluding London

analysis that facilitates continuous improvement and risk mitigation. What We're Looking For Proficiency in speech analytics platforms such as NICE Nexidia, Verint, CallMiner, Genesys, or similar, with the ability to optimize and fine-tune models for accuracy. Strong analytical skills to provide actionable insights that enhance customer experience and More ❯

Drive Continuous Service Improvement (CSI) for performance and security. Qualifications: Experience in voice solution design and administration. Expertise with Alvaria SIPhony Contact Centre and Genesys cloud platform. Knowledge of Avaya handsets and Alvaria softphone. Experience with PCI compliant telephony solutions. Familiarity with Ribbon Sonus SBC and Asterisk PBX technologies. Desirable More ❯

systems Ability to work 8 hours on a shift pattern spanning 7am - 7pm Monday - Friday BPSS eligibility Immediate availability Nice to have: Knowledge of Genesys systems Customer-facing, EUC Support experience in a large, complex organisation Flexibility to work in a hybrid capacity (on-site) if required IT related Degree More ❯

position and is inside IR35 so will require working via an FCSA accredited umbrella company. Essential skills and experience Recent experience of working with Genesys as a contact centre solution Recent experience of working with SIP Servers or SIP registration LA International is a HMG approved ICT Recruitment and Project More ❯

s built around them. We help our customers leverage the power of GenesysCloud and Zendesk, alongside our own technology, VoxivoCX. Kerv Experience are a Genesys Gold partner and have been the EMEA Genesys Cloud Partner of the Year for the past two years. About the Role Reporting to the Head … Your Part to Play We have a portfolio of solutions including VoxivoCX an award-winning call centre platform based on open-source technology and Genesys Cloud for omni-channel contact centre customers. The role will be predominantly based in our Richmond office with work from home options available. Service Delivery More ❯

There is an urgent requirement of a Genesys CloudCX Chatbot Developer. Below mentioned is the job details. Job type - Sub contract Location: UK - Bristole Work type - Hybrid Job description: Design develop and deploy chatbots using the Genesys CloudCX platform to automate customer interactions across multiple channels Collaborate with crossfunctional teams … chatbot performance and functionality based on user feedback and analytics insights Desired Skills and Experience Solid experience developing chatbots or virtual assistants using the Genesys CloudCX platform or similar technologies Proficiency in programming languages such as JavaScript Python or Java with experience in chatbot development frameworks Strong understanding of NLP More ❯

type: Freelance B2B. Contract Length: 12 months Location: Hybrid in Bristol or London Languages: English Key Responsibilities Design, develop, and deploy chatbots using the Genesys CloudCX platform to automate customer interactions across multiple channels Collaborate with cross-functional teams to understand business requirements and design chatbot workflows that meet customer … chatbot performance and functionality based on user feedback and analytics insight Desired Skills and Experience: Solid experience developing chatbots or virtual assistants using the Genesys CloudCX platform or similar technologies Proficiency in programming languages such as JavaScript, Python, or Java, with experience in chatbot development frameworks Strong understanding of NLP More ❯

type: Freelance B2B. Contract Length: 12 months Location: Hybrid in Bristol or London Languages: English Key Responsibilities Design, develop, and deploy chatbots using the Genesys CloudCX platform to automate customer interactions across multiple channels Collaborate with cross-functional teams to understand business requirements and design chatbot workflows that meet customer … chatbot performance and functionality based on user feedback and analytics insight Desired Skills and Experience: Solid experience developing chatbots or virtual assistants using the Genesys CloudCX platform or similar technologies Proficiency in pr... More ❯