1 to 25 of 196 Head of Operations Jobs

Social network you want to login/join with: Head of IT Operations - Hybrid (Birmingham) - £70k IT Operations | Budgets | Azure | AD | SLA's | Supplier Relationships | Customer Focused Location: Birmingham (Hybrid) Are you an experienced IT Operations professional, looking for a new challenge in your career? Do you have demonstrable experience of a leadership role … where you have managed large scale budgets? Have you previously been responsible for managing day to day operations, ensuring your team deliver high quality services and support? Interested in taking on the challenge of a brand new role for an organisation and having the scope to shape it as you see fit? If so, I have a fantastic … opportunity for you! I'm looking to speak with individuals who have a strong technical knowledge of Azure environments and have working experience of Active Directory. You will be able to demonstrate that you can manage supplier relationships and that you have a customer service mindset when dealing with internal and external stakeholders. Previous experience of implementing More ❯

provided by Shaw Daniels Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Associate Director at Shaw Daniels Solutions Head of DXP Operations Location: Hybrid Our Client They are the UK digital, data and technology agency focused on tertiary education, research, and innovation. They are a not … and target architecture. Drive Innovation: Foster continuous improvement in customer experiences by collaborating with cross-functional teams and architects to seamlessly integrate digital solutions. Own the Service: Take charge of the DXP Platform, ensuring strategic direction and priorities are executed effectively. Manage Excellence: Oversee schedules, dependencies, and quality standards, maintaining performance within agreed OLA/SLAs. Ensure Efficiency: Exercise … estate, ensuring value. Develop partnerships to maintain service stability and quality. Ensure compliance with procurement and licensing governance. Resource Management: Lead and develop the technical team, fostering a culture of continuous improvement and innovation. Manage resources and capacity planning for support, operations, and projects. Balance in-house skill retention and third-party expertise. Budget Management: Deliver value within More ❯

environment, working alongside a talented team to enhance service quality and efficiency? If so, we have the perfect opportunity for you! At Air IT, we are looking for a Head of Operations to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership … team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operations of all operation support functions, ensuring efficiency and seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track … Management, Customer Experience, and other teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee engagement, and foster a culture More ❯

environment, working alongside a talented team to enhance service quality and efficiency? If so, we have the perfect opportunity for you! At Air IT, we are looking for a Head of Operations to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership … team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operations of all operation support functions, ensuring efficiency and seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track … Management, Customer Experience, and other teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee engagement, and foster a culture More ❯

environment, working alongside a talented team to enhance service quality and efficiency? If so, we have the perfect opportunity for you! At Air IT, we are looking for a Head of Operations to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership … team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operations of all operation support functions, ensuring efficiency and seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track … Management, Customer Experience, and other teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee engagement, and foster a culture More ❯

environment, working alongside a talented team to enhance service quality and efficiency? If so, we have the perfect opportunity for you! At Air IT, we are looking for a Head of Operations to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership … team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operations of all operation support functions, ensuring efficiency and seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track … Management, Customer Experience, and other teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee engagement, and foster a culture More ❯

dynamic and innovative start-up professional services company, committed to delivering exceptional solutions to our clients. As we continue to grow, we are seeking a highly skilled and experienced Head of IT Security and Operations to join our team and lead our IT security initiatives from the ground up. Job Description The Head of IT … Security and Operations will be responsible for developing, implementing, and managing our IT security strategy and operations. This role requires a seasoned professional with over 10 years of experience in IT security and IT service management, particularly within the Microsoft tech stack. The ideal candidate will have a strong background in IT service management and consultancy, with a … keen understanding of large language models and AI technologies. Key Responsibilities: Develop and implement comprehensive IT security policies and procedures. Lead the design and deployment of security infrastructure from the ground up. Manage and oversee IT operations to ensure optimal performance and security. Collaborate with cross-functional teams to integrate security measures into all aspects of More ❯

dynamic and innovative start-up professional services company, committed to delivering exceptional solutions to our clients. As we continue to grow, we are seeking a highly skilled and experienced Head of IT Security and Operations to join our team and lead our IT security initiatives from the ground up. Job Description The Head of IT … Security and Operations will be responsible for developing, implementing, and managing our IT security strategy and operations. This role requires a seasoned professional with over 10 years of experience in IT security and IT service management, particularly within the Microsoft tech stack. The ideal candidate will have a strong background in IT service management and consultancy, with a … keen understanding of large language models and AI technologies. Key Responsibilities: Develop and implement comprehensive IT security policies and procedures. Lead the design and deployment of security infrastructure from the ground up. Manage and oversee IT operations to ensure optimal performance and security. Collaborate with cross-functional teams to integrate security measures into all aspects of More ❯

QA Ltd West Yorkshire, England, United Kingdom Join or sign in to find your next job Join to apply for the Head of Cyber Security Operations role at QA Ltd QA Ltd West Yorkshire, England, United Kingdom Join to apply for the Head of Cyber Security Operations role at QA Ltd Remote (Once in … a month to London or Leeds office) This senior role will involve you in strategic decision-making, system implementations, and the adoption and testing of new processes and procedures which improve the security and robustness of QA’s organisational infrastructure and associated IT systems. As a Head of Cyber Security Operations you will be responsible … safeguarding QA from intrusion, security threats, security weaknesses, software bugs and exploits. You will be responsible for direct and virtual teams involved in keeping QA secure. Role Responsibilities Management of the Security Operations Centre service, ensuring resources are aligned to monitor and protect QA IT assets including 24/7 out of hours on call coverage. Responsible More ❯

to: Location: Location: London, UK Job published: Job published: 31/05/2025 Job ID: Job ID: 43469 Job Description We have an exciting opportunity for an experienced Head of Technical Operations (TOC)to drive innovation, operational excellence, and continuous improvement in the delivery of premium live broadcast services. About the Role As Head of TOC, you will: Lead, mentor, and develop a high-performing team of Network Engineers, fostering collaboration, continuous learning, and customer focus. Oversee day-to-day operations, ensuring 24/7 monitoring, support, and maintenance of network and video services. Develop staffing models, training programmes, and performance management processes to ensure the team has the … necessary skills and resources. Manage the entire employee lifecycle, including recruitment, onboarding, and ongoing development. Ensure flawless execution of live transmissions and champion a culture of exceeding client expectations through adherence to and improvement of Service Level Agreements (SLAs). Drive proactive issue identification and resolution, and develop Key Performance Indicators to improve performance. Serve as a More ❯

As we continue to grow, we're looking for a Head of Operations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting the agency's continued success. As Head of Operations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are delivered on time, within scope, and to the highest standard. You will work closely with department heads to identify areas for operational … improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the Head of Operations/Delivery will serve as the main link between the CCO and the rest of the business, ensuring we improve retention while maintaining levels of profitability. Ultimately, the role will ensure smooth client output process More ❯

As we continue to grow, we're looking for a Head of Operations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting the agency's continued success. As Head of Operations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are delivered on time, within scope, and to the highest standard. You will work closely with department heads to identify areas for operational … improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the Head of Operations/Delivery will serve as the main link between the CCO and the rest of the business, ensuring we improve retention while maintaining levels of profitability. Ultimately, the role will ensure smooth client output process More ❯

Head of Operations International Bank based in the City of London Salary £120k plus benefits Hybrid working on offer Reporting to the COO, the Head of Operations will lead our clients London's Operations, KYC, Securities, Third Party Vendor Management, Facilities and Health & Safety functions. The Head of Operations plays a key role in managing operational resilience and other regulatory initiatives relating to the firms operations. This role requires a strong people leader with an excellent understanding of FCA and PRA regulatory environment, CASS and of retail and commercial banking. They must balance the hands-on detailed understanding of banking operations systems, cards, payments … colleagues in London and overseas and external stakeholders including vendors. Key Responsibilities will include: Leadership: Work with the COO to develop and then execute the strategy for our clients Operations functions including developing our future target operating model as a mass affluent digital retail bank. Ensure that all regulatory requirements are met and technology is used to enhance both More ❯

Join to apply for the Global Head of People Operations role at Simply Business . It’s an exciting time to join Simply Business’ People Team as we embark on our journey to globalize the way we work to enable better outcomes for our employees. We are seeking a Global Head of People Operations … teams who provide broad HR solutions and services to our 1,000+ employees in the UK, US, and Poland. Reporting to the Global Chief People Officer and a member of the Global People Leadership Team, this pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data … and technology to continue our transformation of service delivery, process documentation, and knowledge management. This leader will focus on creating a unified employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities Strategic Planning and Implementation: Develop and execute a strategic plan to unify our location-based teams to drive one employee experience. Enhancement of More ❯

Join to apply for the Head of IT Operations role at Gleneagles Join to apply for the Head of IT Operations role at Gleneagles Get AI-powered advice on this job and more exclusive features. This range is provided by Gleneagles. Your actual pay will be based on your skills and experience — talk with … your recruiter to learn more. Base pay range Direct message the job poster from Gleneagles We are currently seeking a highly experienced, resourceful and strategic Head of IT Operations to join our IT Team and help bring our technology vision to life. This is a senior role for a dynamic leader who thrives in a dual-role … setting. Approximately 60% of your time will be hands-on as a senior engineer, and 40% will be in leadership and team management. If you love getting deep into technical solutions while also mentoring engineers and driving a high-performance team, this role offers the best of both worlds. You’ll help execute an exciting roadmap of More ❯

join Simply Business' People Team as we embark on our journey to globalize the way we work to enable better outcomes for our employees. We are seeking a Global Head of People Operations to lead our newly combined global People Ops teams who provide broad HR solutions and services to our 1,000+ employees in the UK … US and Poland. Reporting the Global Chief People Officer and a member of the Global People Leadership Team, this pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology to continue our transformation of service delivery, process documentation, and knowledge management. This leader … will lead our capabilities in creating one SB employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities Strategic Planning and Implementation: Develop and execute a strategic plan to unify our location-based teams to drive one employee experience. Enhancement of Self Service Capabilities : Leverage technology, data and AI/ML to evolve our platform of More ❯

Head of Technology Operations One of the UK's most successful and rapidly expanding retail businesses, are seeking a strategically focused, hands-on Technology professional to transform, develop and lead their Technology Operations function. This broad, varied and demanding role entails responsibility for strategy execution and continuous improvement of a technology infrastructure whilst ensuring … appropriate security and service levels are maintained. Head of Technology Operations, responsibilities :- Strategic leadership of technology operations function Team leadership and development Infrastructure management Maintenance of a robust security strategy Service delivery Driving continuous improvement Vendor management Cost optimisation Management of disaster recovery plan Stakeholder collaboration Ownership of on-going innovation strategy … Head of Technology Operations, candidate requirements Degree level with an in depth understanding of an Azure based infrastructure (networking, security, governance, continuous improvement, cost optimisation) A minimum of 10 years progressive Technology experience A minimum of 3 years Technology leadership experience Ability to create and implement Technology strategy to align with business objectives Thorough More ❯

Head of Operations – Fast-Growth Tech-Enabled Services An exciting opportunity has arisen for a dynamic and experienced Head of Operations to join a rapidly expanding, award-winning technology services business. Operating at the intersection of technology and human service delivery, this company serves major public sector clients, as well as large enterprises. … This appointment offers the chance to join the senior leadership team during a pivotal phase of growth and transformation. The Role As Head of Operations, you will be instrumental in shaping and scaling the company’s operational backbone. Your focus will be on driving operational excellence, efficiency, and cross-departmental synergy while supporting strategic growth. Key … Responsibilities: Lead the development and execution of operational strategies aligned with business goals. Oversee day-to-day operations across multiple departments to ensure delivery excellence. Implement KPIs and drive continuous improvement in productivity and profitability. Promote cross-functional collaboration and operational cohesion. Manage risk, compliance, and quality standards across functions. Build and mentor high-performing operational teams. Report More ❯

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from SF Executive Head of Operations – Fast-Growth Tech-Enabled Services An exciting opportunity has arisen for a dynamic and experienced Head of Operations to join a rapidly … expanding, award-winning technology services business. Operating at the intersection of technology and human service delivery, this company serves major public sector clients, as well as large enterprises. This appointment offers the chance to join the senior leadership team during a pivotal phase of growth and transformation. The Role As Head of Operations, you will … the company’s operational backbone. Your focus will be on driving operational excellence, efficiency, and cross-departmental synergy while supporting strategic growth. Key Responsibilities: Lead the development and execution of operational strategies aligned with business goals. Oversee day-to-day operations across multiple departments to ensure delivery excellence. Implement KPIs and drive continuous improvement in productivity and profitability. More ❯

Join to apply for the Head of Legal Operations role at Patrianna 3 days ago Be among the first 25 applicants Join to apply for the Head of Legal Operations role at Patrianna Get AI-powered advice on this job and more exclusive features. Background of the role: We are seeking an experienced … and commercially astute Background of the role: We are seeking an experienced and commercially astute Head of Legal Operations to build and lead the legal operations function at a rapidly growing technology platform provider at the intersection of entertainment and innovation. This senior position is a unique opportunity to shape how a high-performing … work closely with the Chief Strategy Officer to design and execute scalable legal processes that support the company’s dynamic growth. The role is ideal for a senior legal operations professional with a passion for leadership, strategic thinking, and hands-on delivery, who thrives in a fast-paced environment and is ready to take full ownership of the More ❯

Talent Director at Inventive Search - Currently Hiring for Multiple Positions Location: London (Hybrid) Industry: Software/Technology Overview A high-growth, product-led technology company is seeking an experienced Operations Manager to lead and scale internal business operations. This is a key role responsible for strengthening IT systems, enhancing security and compliance, optimizing internal processes, and supporting the company … s continued expansion through operational excellence. The ideal candidate will bring a strong background in operations within a software or technology-focused organization and will be adept at driving efficiency, cross-functional collaboration, and data-informed decision-making across all business functions. Role Purpose The Operations Manager will ensure the business runs smoothly, efficiently, and securely, supporting both … product and commercial teams. This role requires a hands-on leader with a strategic mindset, capable of identifying operational gaps, delivering scalable solutions, and enabling the business to perform at a high level while preparing for future growth. Key Responsibilities Design, implement, and continuously improve operational processes to support growth and scalability Lead and coordinate cross-functional projects aligned More ❯

Join to apply for the Head of Cyber Security Operations role at QA Ltd Join to apply for the Head of Cyber Security Operations role at QA Ltd Direct message the job poster from QA Ltd Remote (Once a month to London or Leeds office) This senior role will involve you in strategic decision … making, system implementations, and the adoption and testing of new processes and procedures which improve the security and robustness of QA’s organisational infrastructure and associated IT systems. As a Head of Cyber Security Operations you will be responsible for safeguarding QA from intrusion, security threats, security weaknesses, software bugs and exploits. You will be … responsible for direct and virtual teams involved in keeping QA secure. Role Responsibilities: Management of the Security Operations Centre service, ensuring resources are aligned to monitor and protect QA IT assets including 24/7 out of hours on call coverage. Responsible for security event monitoring, incident response and cyber/threat intelligence across QA. To respond More ❯

Head of Security Operations Department: IT Operations Employment Type: Permanent - Full Time Location: London Reporting To: Kirsty Kelly Description As Head of Security Operations, you will be responsible for leading the day-to-day operational cybersecurity functions for the Group. You will ensure robust, efficient and globally coordinated security operations that protect … the organisation's people, systems, and data. This includes direct ownership of security controls, security testing, vendor management, vulnerability and threat management, and incident response. You will work daily with the Group CISO to support consistent, high-assurance security practices across all regions, in-line with regional regulation and to support the management of cyber incidents. It is … and security concerns within regulatory timelines and standards. About the role Within this role, you will have been supporting the Group CISO by managing the security team and programmes of work in your responsibility area. You will be responsible for the management of any global Cyber Incidents by supporting the CISO team. Additionally, you will be: Working collaboratively More ❯

in 2023 with a bold mission: to revolutionise how SaaS companies integrate with their customers' tech stacks. Our next-gen integration platform empowers SaaS companies to effortlessly add dozens of integrations via a single universal API - all in a fast, powerful, and secure way. With a powerhouse team of ex-Google, Microsoft, Oracle, Coinbase, and JP Morgan talent … we've raised over $4M from top-tier investors and rapidly scaled to a global team of 20+. As we continue to grow, we're looking for a Head of Operations to lead and optimise our operational, HR, finance, and recruitment functions, ensuring that StackOne runs smoothly, efficiently, and at scale. About the Role As the … Head of Operations, you will oversee the operational backbone of StackOne, driving strategic initiatives across HR, finance, recruitment, and general operations. You will be responsible for ensuring that our processes are efficient, scalable, and aligned with business goals as we continue to grow rapidly. You will manage a team across multiple functions and be a key More ❯

Join to apply for the Head of Revenue Operations role at GlobalData Plc 1 week ago Be among the first 25 applicants Join to apply for the Head of Revenue Operations role at GlobalData Plc Who We Are... GlobalData is a specialist information services business on a mission to help our clients decode the … innovative solutions we deliver intelligence on the world’s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more … a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world’s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective More ❯