12 of 12 Head of Operations Jobs in the Midlands

Job summary About the Head of Operations and Projects role: As well as providing leadership for the Facilities, IT and Projects teams and their experienced team managers, the Head of Operations and Projects will join the charitys Senior Management Team and take the lead … on strategic priorities including a multi-year programme of estates development, integrating environmental sustainability principles into operations and projects, the evaluation of emerging technologies, and business continuity and resilience. You will be flexible in your approach to working hours and times and be comfortable to regularly travel … between Hope House in Shropshire and TyGobaith in Conwy to deliver your role. Main duties of the job We are looking for a Head of Operations and Projects who has: - A proven track record of leading teams in both operational and project roles. - Professional/ More ❯

based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from SF Executive Head of Operations – Fast-Growth Tech-Enabled Services An exciting opportunity has arisen for a dynamic and experienced Head of Operations to join a rapidly expanding, award-winning technology services business. Operating at the intersection of technology and human service delivery, this company serves major public sector clients, as well as large enterprises. This appointment offers the chance to join the senior leadership team during a pivotal phase of growth and transformation. The Role As Head of Operations, you will be instrumental in shaping and scaling the company’s operational backbone. Your focus will be on driving operational excellence, efficiency, and cross-departmental synergy while supporting strategic growth. Key Responsibilities: Lead the development and execution More ❯

Join to apply for the Head of Risk Management - Operations role at TieTalent 1 day ago Be among the first 25 applicants Join to apply for the Head of Risk Management - Operations role at TieTalent Get AI-powered advice on this job and more … exclusive features. About Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Risk Management - Operations About This Role We're looking for an experienced and Customer Focused Head of Risk Management to evolve and oversee our first line risk strategy for Capital One UK … s Operations Teams You will be working in the first line of defence, responsible for working with business partners to identify and mitigate potential risks to Capital One within the UK Operations function. Senior Risk Managers at Capital One are highly motivated with excellent organisational and communication More ❯

Head of Operations – Fast-Growth Tech-Enabled Services An exciting opportunity has arisen for a dynamic and experienced Head of Operations to join a rapidly expanding, award-winning technology services business. Operating at the intersection of technology and human service delivery, this company … major public sector clients, as well as large enterprises. This appointment offers the chance to join the senior leadership team during a pivotal phase of growth and transformation. The Role As Head of Operations, you will be instrumental in shaping and scaling the company’s operational … Your focus will be on driving operational excellence, efficiency, and cross-departmental synergy while supporting strategic growth. Key Responsibilities: Lead the development and execution of operational strategies aligned with business goals. Oversee day-to-day operations across multiple departments to ensure delivery excellence. Implement KPIs and drive continuous More ❯

Join to apply for the Head of Security Operations role at LRQA . Job ID: 42247 Location: Birmingham, 1 Trinity Park Position Category: Risk Management Position Type: Employee Regular Reporting into the Global Head of Managed Security Solutions, this role is critical in developing and … maturing our detection and response capabilities—ensuring we deliver best-in-class SOC services to our global clients. The Head of Security Operations is a pivotal leadership role within our Managed Security Services (MSS) function, responsible for shaping and driving the performance of our Security Operations Centres (which provide a 24x7 service). Role responsibilities: We’re looking for someone with a passion for security operations who can lead from the front—not just as a manager, but as a hands-on practitioner when needed—building a high-performing, motivated monitoring team and pushing More ❯

month ago Be among the first 25 applicants Are you ready to lead our Technology PMO? Specsavers is looking for a Head of PMO Operations to join our team. This exciting role will be at the forefront of our IT delivery governance, driving transformation and change … changing lives through better sight and hearing. Our Technology team underpins this mission by delivering clear, value-focused, and efficient technology solutions. As the Head of PMO Operations, you'll play a crucial role in ensuring our IT projects are managed effectively, providing data-driven insights that … enable strategic decision-making. You'll lead a team of PMO professionals, including Programme Office Leads, PMO Analysts, and Planning Managers. Your responsibilities will include creating integrated macro plans, reports, and delivery performance insights. You'll work closely with IT resource and delivery leaders to implement and maintain resource More ❯

team to enhance service quality and efficiency? If so, we have the perfect opportunity for you! At Air IT, we are looking for a Head of Operations to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will … work closely with our leadership team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operations of all operation support functions, ensuring efficiency … teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee More ❯

team to enhance service quality and efficiency? If so, we have the perfect opportunity for you! At Air IT, we are looking for a Head of Operations to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will … work closely with our leadership team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operations of all operation support functions, ensuring efficiency … teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee More ❯

we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job … think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The Role: Head of Platform Operations and Performance Join British Airways as our Head of Platform Operations and Performance and take the … drive operational performance management across Ecommerce & Platforms, using operational, commercial and journey metrics (e.g. uptime, response times, bugs) to guide improvements. Foster a culture of observability by leveraging data insights to proactively monitor, troubleshoot, and optimise platform performance. Lead operational resilience, ensuring secure, scalable, and uninterrupted platform services, while More ❯

we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job … think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The Role: Head of Platform Operations and Performance Join British Airways as our Head of Platform Operations and Performance and take the … drive operational performance management across Ecommerce & Platforms, using operational, commercial and journey metrics (e.g. uptime, response times, bugs) to guide improvements. Foster a culture of observability by leveraging data insights to proactively monitor, troubleshoot, and optimise platform performance. Lead operational resilience, ensuring secure, scalable, and uninterrupted platform services, while More ❯

as we embark on our journey to globalize the way we work to enable better outcomes for our employees. We are seeking a Global Head of People Operations to lead our newly combined global People Ops teams who provide broad HR solutions and services to our … 000+ employees in the UK, US and Poland. Reporting the Global Chief People Officer and a member of the Global People Leadership Team, this pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology … to continue our transformation of service delivery, process documentation, and knowledge management. This leader will lead our capabilities in creating one SB employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities Strategic Planning and Implementation: Develop and execute a strategic plan to unify our location More ❯

We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You'll play a key role … a fast-paced, tech-led company that delivers real-time data and broadcast services to global customers. In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support … with exec leadership weekly to drive strategy and improvement We're looking for someone who: Proven experience in IT operational leadership roles Strong knowledge of Azure, DevOps/cloud engineering, and platform reliability Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity More ❯