11 of 11 Help Desk Support Jobs in England

Line IT Help Desk Support Engineer Barnsley Contact Lindsay @ Halo Personnel for the salary info Hours of work : Early Shift: 7:00 am until 3:30 pm Monday to Thursday, 7:00 am until 2:30 pm on Friday Mid Shift … finish on Friday Late shift: 9:30 am to 6:00 pm, 5:00 pm finish on Friday Overview of 1st Line IT Help Desk Support Engineer: The role entails the logging and diagnosis of IT related issues from internal staff which can either be resolved ...

member of the LMUK Service Desk team you will work to resolve support calls at the first point of contact. You will utilise a wealth of Knowledge Base articles and work closely with your team to resolve support tickets you would otherwise escalate. This approach … support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. To provide Service Desk support to clients via telephone and chat Logging and updating support tickets within the Company's Incident Management Application Resolving ...

member of the LMUK Service Desk team you will work to resolve support calls at the first point of contact. You will utilise a wealth of Knowledge Base articles and work closely with your team to resolve support tickets you would otherwise escalate. This approach ...

Line IT Helpdesk Support Engineer, based Waltham Abbey (Hybrid role). Salary £28-32k p.a. + many benefits. An exciting time to join an award-winning business in a phase of growth, in an impactful team to provide advanced technical support … days per week from home (or other Jollyes location as preferred). 37.5 hours per week. The Role – 2nd Line IT Helpdesk Support Engineer This role sits within our IT team providing advanced technical support and act as the escalation point for complex incidents and service ...

engineering — ensuring that once a lead is qualified, the journey from quoting to installation and invoicing is seamless. It combines customer communication, sales support, provisioning, scheduling, and operational coordination. Role The ideal candidate is commercially aware, systems-savvy, quick to grasp detail, and confident in managing multiple moving … Support apprentice, specialising in the Digital Service Technician (DST) pathway, under the Level 3 Digital Support Technician Apprenticeship qualification, will help your business by maximizing the effective use of digital office technologies, productivity software, and digital communications. An apprenticeship includes regular training with a college ...

leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for a Helpdesk Support Engineer to be a key part of our Egham team, representing proAV taking full responsibility for assisting our internal staff by being the first point … range of technologies as part of a friendly and dedicated team, in a great environment. This is an exciting opportunity for an exceptional Helpdesk Support Engineer to join an established operation with scope to drive and enhance the service at every opportunity. Experience of the position will ...

looking for a motivated 1st Line Helpdesk Support Engineer with a genuine passion for IT and a strong desire to learn. This role is not limited to basic password resets. Role We are looking for a motivated 1st Line Helpdesk Support Engineer with a genuine passion … Line Engineer, working closely with senior engineers across a wide range of technologies and client environments. Key Responsibilities: Logging, managing, updating, and closing support tickets efficiently Providing first-line technical support via phone, email, and remote access Diagnosing and resolving common hardware, software, and user issues ...

professional looking to grow your career within a forward-thinking MSP environment? An established Managed Service Provider is looking for an experienced Service Desk Engineer to join their technical support team. This is a great opportunity to work across a varied client base, handling escalations, owning tickets … engineers, handling more complex issues Own incidents through their full lifecycle, keeping clients informed and ensuring issues are resolved properly Work to agreed Service Desk SLAs, including response times, resolution targets, and customer satisfaction Provide remote support as well as attend client sites when hands-on support ...

professional looking to grow your career within a forward-thinking MSP environment? An established Managed Service Provider is looking for an experienced Service Desk Engineer to join their technical support team. This is a great opportunity to work across a varied client base, handling escalations, owning tickets … engineers, handling more complex issues Own incidents through their full lifecycle, keeping clients informed and ensuring issues are resolved properly Work to agreed Service Desk SLAs, including response times, resolution targets, and customer satisfaction Provide remote support as well as attend client sites when hands-on support ...

client is a global software solutions company with UK headquarters located in Victoria, London. They are now seeking a IT Helpdesk Support Technician for a 6 month contract (likely extension) where you will benefit from great technical support from your colleagues. This role is based … site in Victoria. Responsibiities Duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. Troubleshoot issues as 1st, 2nd level support for desktop and enterprise applications, local/networking printing, e-mail, connectivity, remote access, and hardware ...

Desktop/Helpdesk Support Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. … will be able to communicate in a professional manner to clients on the phone/remotely to help through any problems that arise and have experience with call logging/ticketing systems. You will effectively manage your time to make sure all tickets are completed to match agreed SLAs. ...