14 of 14 Help Desk Support Jobs in England

ICT Technician/IT Support Engineer who has excellent troubleshooting and end-user support skills with the ability to provide technical support services and 2nd Line Support on core ICT infrastructure components and software applications for an educational trust based in Coventry. SALARY: £25,429 - £28,912 per annum Benefits LOCATION: Coventry … new infrastructure and projects, ensuring they are completed on time and within budget. User Support and Training: Providing excellent end-user services is a core duty, including help desk support and in-class assistance for both staff and students. You would also be responsible for developing documentation and training plans to help users … work in Coventry, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. Second Line Support Engineer | IT Support Engineer | Help Desk Analyst | Service Desk Analyst AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online More ❯

Help Desk Support Analysts – Prestigious Nottingham Client One of Nottingham’s finest and ‘most-rewarding’ employers, my client has a pedigree that spans 100+ years. Their sector is buoyant, and the business continues to go from strength-to-strength, which continues to create range of exciting opportunities for candidates at all levels. We have a long … term opportunity for support analysts with a solid grounding in 1st/2nd line support to form part of their long-established IT Service Desk, managing phone calls, e-mail and remote queries. The successful candidate will ideally have experience of, or gain experience across a range of technology, including the following: ·Active Directory and … doubted opportunity to work on exciting projects and with the latest technology for a prestigious client. Please forward your most recent CV for consideration. 1st/2nd/SUPPORT/EXCHANGE/ACTIVE DIRECTORY/O365/WINDOWS/SCCM/NOTTINGHAM/LEICESTER/MIDLANDS/ITIL/1st/2nd/SUPPORT/EXCHANGE More ❯

Job Title: Helpdesk Product Support Specialist Location: Hybrid, with office located in Edinburgh, EH3 8EG (or fully remote considered) Salary: Salary commensurate with experience up to £25k per year Job Type: Full-time, Permanent. Hybrid preferred but fully remote considered. The Role: Established in 1998, LawWare is one of Scotland's leading providers of Cashroom & Case Management Software … for law firms. We are Hiring - Helpdesk Product Support Specialist. This is a rare opportunity to join our experienced team, reporting to our Client Success Manager. We are looking for a proactive and technically skilled Product Support Specialist to join our busy Helpdesk. This is not a call centre role, but you will spend a significant … with experience. Main Benefits: Company pension Work from home Candidates with the relevant experience or job titles of: Technical Support Specialist, IT Support Specialist, Service Desk Analyst, Help Desk Technician, Desktop Support Specialist, Application Support Specialist, Information Technology Specialist, also be considered for this role. More ❯

and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We’re on the … or hardware, so colleagues can get on with their work and our customers stay happy. You’ll need a good general knowledge of IT, an interest in tech support, and strong communication skills – being able … to explain things clearly is just as important as fixing them. The role is mainly Monday to Friday during office hours, but now and then you might need to help out at weekends or take part in our on-call rota when needed. You will be responsible for Providing support to your IS Manager. Maintain and manage More ❯

work with varied clients Supportive Team Culture – Work with a friendly, collaborative team Cutting-Edge Technology – Exposure to the latest IT tools and solutions Key Responsibilities of the Helpdesk Support Technician: Be the first point of contact for support queries within defined SLA parameters Support and manage IT operations for clients Monitor and maintain … including Maths & English) Own transport and a valid driving licence preferred (occasional client site visits required) Must live within commuting distance of Northampton What’s Next? If this Helpdesk Support position sounds like the right opportunity for you, click APPLY to send us your CV for immediate consideration. Candidates with experience in similar roles such as IT Support Engineer, Service Desk Technician, Helpdesk Engineer, or 2nd Line Support Engineer will also be considered. More ❯

ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft … DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and … to tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing More ❯

ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft … DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and … to tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing More ❯

ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft … DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and … to tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing More ❯

A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen their internal support function. … development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2nd … Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow up to resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar More ❯

A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen their internal support function. … development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2nd … Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow up to resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar More ❯

Corporate Service Desk IT Technician Looking for an experienced 2nd Line Support person to work for an MSP based on a client site supporting the head office and management team. This is an office based position in London N2. To apply you must demonstrate previous 2nd line support experience for medium/large business including … O365 and hardware skills. Purpose of Role To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team and ensure excellent IT services and customer support in a customer centric manner representing the MSP. Duties include: Providing 1st and 2nd line site-based … technologies, training for staff, and the refinement of existing systems to ensure that the organisation's IT infrastructure remains cutting-edge and capable of meeting evolving business needs. Support the IT Manager via regular reporting data to deliver regular reporting, actionable insights, and the implementation of changes based on feedback, fostering a culture of continuous improvement and enhancing More ❯

work for. All job roles have an integral part to play in contributing to the achievement of their Strategy and Vision. The purpose of this role is to support the Internal and External Stakeholders on ICT. Other accountabilities for this role: To add and remove users/new starters on the IT system To manage the CCTV system … on behalf of the users, e.g. Exchequer). To assist users with all Microsoft package issues. To be able to create computer/laptop imaging. To manage KACE helpdesk support calls and distribute call to the Network Support Officer. To manage Our Space for the ICT and assist other users if required (training will be provided … of software they use when new staff arrive. To Set up telephone Analogue Line and/or relocate for users when required. To Assist/train the Network Support Officer on Setting up Android Mobile phone for users. To manage the MFDs Papercut Administration and Printer troubleshooting. To repair network sockets where possible. As you can see, this More ❯

work for. All job roles have an integral part to play in contributing to the achievement of their Strategy and Vision. The purpose of this role is to support the Internal and External Stakeholders on ICT. Other accountabilities for this role: To add and remove users/new starters on the IT system To manage the CCTV system … on behalf of the users, e.g. Exchequer). To assist users with all Microsoft package issues. To be able to create computer/laptop imaging. To manage KACE helpdesk support calls and distribute call to the Network Support Officer. To manage Our Space for the ICT and assist other users if required (training will be provided … of software they use when new staff arrive. To Set up telephone Analogue Line and/or relocate for users when required. To Assist/train the Network Support Officer on Setting up Android Mobile phone for users. To manage the MFDs Papercut Administration and Printer troubleshooting. To repair network sockets where possible. As you can see, this More ❯

AV Desktop/Helpdesk Support Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. You will be able to communicate in a professional manner … to clients on the phone/remotely to help through any problems that arise and have experience with call logging/ticketing systems. You will effectively manage your time to make sure all tickets are completed to match agreed SLAs. End user clients will be in the blue chip corporate world. You will also be supporting a team of … av field service engineers where you will be the go to person to help them find a solution to any issue. If you have the relevant AV knowledge that encompasses the below please send your CV asap. Crestron control/switching Audio DSP, Audinate Dante QSC Q-SYS Installation, Integration, Commissioning, Support, Service, Maintenance, desktop Lighting, sound More ❯