23 Help Desk Support Jobs in England

Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer IS THIS YOU? Do you have great customer service and communication skills? Do you have an interest in technology and want to develop a career in IT? If you can answer … Please ensure all gaps in your CV are accounted for. JOB OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer who has an interest in developing an IT career with … excellent customer service and communication skills. The Service Desk team works with Partner teams to deliver IT services for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee Help Desk First Line Technical Support Analyst/ more »

IT Help Desk Support. Our client, who is based near Macclesfield, Cheshire, is seeking experienced IT Help Desk Support. You will be anIT Help Desk Support professional with adept customer service skills to manage client expectations, handle tier 2 (remote support) calls, and efficiently resolve support cases, ensuring the continued effectiveness of client systems and enhancing our client's reputation. Key Responsibilities: Maintain exemplary customer service standards. Take proactive ownership of user problems and log all calls promptly. Efficiently coordinate with field engineers and various departments. Required … player with solid communication skills who is self-motivated, capable of meeting deadlines, and adept at troubleshooting issues. Interested? Please Click Apply Now!IT Help Desk Support Analyst. more »

IT Help Desk Support The role has a position of responsibility which requires someone who has the ability to effectively manage client expectations, take ownership of tier 2 (remote support) calls, and support cases/faults ensuring the effectiveness of client systems … excellent reputation. Job Role: In this role, you will be required to support clients, but key links must be maintained with the Help Desk Manager, Operations, Procurement, Admin and Sales department. Key Responsibilities: Whilst the exact responsibilities will vary, the main duties of the role can … principles. • To take ownership of user problems and be proactive when dealing with user issues. • To log all calls on our support desk software and manage the ticket system effectively. • Deal with administrative activities professionally and in a timely manner. • Liaise with field engineers, installation programs, maintenance more »

via phone, email, and remote support. Duties will include; * Resolving End User Issues * Setting up new computers * Creating new users * Resetting passwords * Tracking Issues * Desk-side Support * Documentation * Helpdesk Ticketing using Dell KACE System * Hardware Setup & Breakdown * Imaging Computers * Software Installation The CANDIDATE The successful candidate will … be an enthusiastic and likeable team player who takes pride in their work possessing; * IT Support desk/First Tier Support experience * Good IT qualifications * Background troubleshooting Windows 10/11 Desktop Operating systems * Basic networking (TCP/IP, DNS, routers, switches, firewalls, VPN, Wireless … Colsterworth Corby Glen Langtoft Baston Uppingham Wittering Barnack King's Cliffe South Witham Alternative Titles: 1st Line, IT Technician, 2nd Line Support, Help Desk, IT Support Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are more »

Launch Your IT Career! Join Our Team as an Apprentice Helpdesk Support Engineer. Gain Hands-On Experience, Mentorship, and Grow in a Dynamic Tech Environment. Apply Now! Role Act as first point of contact on the helpdesk, responding to customer enquiries efficiently and effectively Update tickets in real … Blended on/off the job training and location to be confirmed. Potential career routes/progression once apprenticeship completed: Support Technician, Help Desk Support, First Line Support, Office IT Technician, IT Support Analyst, IT Support Officer, Maintenance … Support Technician, Data Centre Support Technician, Cyber/Security Support. Career prospects at MirrorSphere once apprenticeship completed: Apprenticeship Standard Information communications technician (level 3) Training Provider ACTIVATE LEARNING Working Week Number of Hours: 40 Start Time: 09.00am Finish Time: 06.00pm 1 hour for lunch Days TBC more »

HelpDesk Support ABOUT NATOORA Natoora started close to 20 years ago with a very simple, yet powerful goal to find incredible flavour in fresh produce. Today, our dedication to this mission has grown into an impactful network of over 500 independent growers spanning nine sourcing hubs across three … Europe’s fastest-growing companies, and proudly received a GQ Food & Drinks Sustainability Award. ABOUT THE JOB We are looking for a talented HelpDesk Support to join our industry-leading Tech team and help build a nimble, resilient model for a better future for food. Technology is … work with and implement new technologies in our systems. Our team is growing rapidly while maintaining a social and dynamic vibe. Responsibilities Providing support on-site or over the phone to troubleshooting issues that arise with computers, printers, tablets, other devices or in-house systems Organising and maintaining more »

Support level role, with a company that is going from strength to strength? Maybe you already have some experience in a Helpdesk Support Analyst role or tech apprenticeship, and want to keep learning, or maybe you are extremely interested in technology and want to break into … of tech support, where you will learn the trade? Either way, apply now, as we are looking for an entry level Helpdesk Support Analyst to join our Gatwick based team. This is an opportunity to get your foot in the door, learn from a supportive team … based at Gatwick (some occasional home working once settled), and who is a self-motivate, solutions oriented, people person with initiative, who likes to help to fix technical problems with a smile. You will live close to our Gatwick office (no more than a 30 minute commute away ideally more »

The Role Responsible for the efficient operation, utilization, and support of information and communications technology. Will collaborate with local and corporate IT to devise an IT strategy for the UK and Germany offices to meet the needs of individual departments and overall business needs. Additionally, will have some … day-to-day support for all IT-related queries and issues and provide support where required. Use the Ivanti service desk and manager to track all service requests and assets. Manage the development, administration, and upgrades of all Microsoft and corporate-approved third-party software … Teams. Third-party Software Systems including Glovia G2 (or experience with another ERP system), Rubrik Backup, Citrix, Windows RDS, Ivanti management suite and Service desk, and DLP solutions. Hardware solutions including SAN, Servers, Desktops, and Laptops. Experience with VOIP and Microsoft Teams Phone Systems. The Package The salary offered more »

Support Analyst, Helpdesk Support, 2 month contract, COR5681 A leading company based in Oxford, requires a Support Analyst to work on an IT Helpdesk, providing 1st line support to users and using a support ticketing system. The Support Analyst will be required to work on site 5 days a week Outside of IR35. The Role The Support Analyst will work be taking user requests and updating a ticketing system, providing simple problem resolution to simple IT issues. What's required from the Support … Analyst role could be right for you and you'd like to learn more, then please apply now. Support Analyst, Helpdesk Support Corriculo Ltd acts as an employment agency and an employment business. more »

or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line … Benefits · 25 days holiday · Your Birthday as a bonus annual leave day · Annual Staff Bonus · Pension scheme · 2 weeks of dedicated training days · Service Desk gamification rewards · Free onsite parking · Ride2work Scheme · Fully airconditioned offices · Onsite Games Room · Dress down Fridays · Unlimited free fruit and soft drinks. · Beans to … cup coffee machine · Company paid quarterly social events · New client introduction bonus · New staff introduction bonus · Regular anonymous pulse surveys to help us help you · PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this more »

Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and … network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote … Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating more »

First-Line Helpdesk Support Location: Office Based Role in MediaCity, Salford Quays, Manchester Hours: Mon to Thurs: 9.00am/9.30am - 5.30pm/6.00pm, Fri: 9.30am - 5.30pm Salary: £21k - £24k (dependent on experience) About Us: We are a Manchester-based, proven property investment specialist with a 20-year history. … We specialise in identifying and sourcing high-yield property investments for clients across the UK and overseas. Our purpose is to help investors navigate the property investment market by providing expert advice and access to exclusive opportunities, allowing our clients to build their wealth with UK property. Responsibilities: Provide … recognised and rewarded in various forms throughout the year, such as bonuses and social events. Training and real support are provided to help you reach your potential. APPLY TODAY BELOW more »

Helpdesk Technical Support Technician | 1 st Line Our client is a market leader in the development, manufacture and supply of advanced POS Products and industrial weigh labelling equipment into the worlds food processing industries and major retailers.They are a solutions provider to the major retail industry for Point … technology and people. Full training on products will be provided. Essential Job Responsibilities Reporting to the Lead Technical Support Technician the Helpdesk Support Technician performs the major functions listed below.All training will be given, however a person with a good interest in technology and fundamental IT … system and closed accurately after completion of work. To confidently handle customer or engineer issues, ensuring that any escalations are communicated to the Service Desk Manager. Ensure all administration requirements of the service desk are carried out to company processes and standards. Technical Support Being the more »

The Role Responsible for the efficient operation, utilization, and support of information and communications technology. Will collaborate with local and corporate IT to devise an IT strategy for the UK and Germany offices to meet the needs of individual departments and overall business needs. Additionally, will have some … including day-to-day support for all IT related queries and issues and provide support where required. Use Ivanti service desk and manager to track all service requests and assets. Manage the development, administration, and upgrades of all Microsoft and corporate approved third-party software … Teams. Third-party Software Systems including Glovia G2 (or experience with another ERP system), Rubrik Backup, Citrix, Windows RDS, Ivanti management suite and Service desk, and DLP solutions. Hardware solutions including SAN, Servers, Desktops, and Laptops. Experience with VOIP and Microsoft Teams Phone Systems. The Package The salary offered more »

Contract Helpdesk Support Analyst | £125 - £175 per day | Outside IR35 | 3 months | Taunton We are looking for a Helpdesk Support Analyst to join our clients award-winning company in Taunton, on a 3-month contract basis (view to go permanent if interested). You will be … able to start immediately.The role is suitable to 1 st and 2 nd line support engineers. Your primary duty will be working with a range of technical and non-technical customers, so youll have a friendly communicative approach that works for both. Key responsibilities: Provide IT services for … multiple levels of clients 1 st line support and if experienced progressing to 2 nd line support Manage phone calls, emails and communication with all levels Delivering high levels of customer experience for IT solutions Manage customer expectations professionally and honestly Effective and accurate management of more »

Helpdesk Customer Support Up to £28,000 Hybrid - 40 hours per week 6-month fixed contract Whitley, Coventry Do you like helping customers? MSX International has the job for you! At MSX we exist to empower movers and makers to thrive in an ever-changing world, by harnessing … our expertise and creativity to deliver an exceptional service powered by technology and innovative solutions. The Jaguar Land Rover Helpdesk Customer Support Agent will contribute to our well-performing Chat customer service adding value to our customer. The Role Were undergoing a technology transformation, so we need to … resource up our UK CRC (Client Relationship Centre) to support the increased chat demand. You will support customer on multiple channels, including Chat and Social Media. As part of this role, the JLR Helpdesk Customer Support Agent will: Provide answers to clients by identifying more »

Tech Savvy & Customer Focused? We're looking for a passionate 1st Line Helpdesk Support Specialist adept at stakeholder management to join a growing IT services company leading the way in the Managed Service Provider field! In this fast-paced role, you'll be the first point of contact more »

Tech Savvy & Customer Focused? We're looking for a passionate 1st Line Helpdesk Support Specialist adept at stakeholder management to join a growing IT services company leading the way in the Managed Service Provider field! In this fast-paced role, you'll be the first point of contact more »

looking for an enthusiastic, fast learner who has the ambition to develop their IT skills within many different areas. Role 1st Line IT support and escalation Tracking and routing problems and requests Client management both face to face and via email and phone Troubleshooting, configuring and assisting with … world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience. Successful completion of this apprenticeship … software, network services and data storage Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards Support the information systems needs for your business The more »

Role: Helpdesk Support Location: Derby Duration: 5 month Rate: £120 per day Duties: IT Equipment Setup & Handover to Users within the Business IT Equipment Asset Management/Stock Control Incident Management - Resolving all IT Incidents/Service Requests which are under your remit. Basic Network Connectivity Demands Basic … setup. Printer Connectivity Demands - Connecting users to printers/Local Contact for Printer Delivery/Collection Provide Local Users with IT Guidance Provide Support & Assistance to IT Senior Site Manager as and when required. Knowledge & Experience Ability to troubleshoot basic IT laptop hardware, software, and network faults. At … least 12 months experience of working in an IT support environment. Able to follow defined processes and procedures and apply logical thinking when required. Ability to work alone but also possess good team player mentality. --- Fusion People are committed to promoting equal opportunities to people regardless of age more »

Summer project 29th of April - 28th of July Quality personnel are currently looking for a professional, customer service driven helpdesk support agent to join one of our clients for a summer project. This person would need a mix of technical knowledge and the ability to communicate with users more »

given lots of training but you should be IT computer literate with a good telephone manner. Working as part of the 1st line Helpdesk support team, this is a key role supporting and working closely with customers and the Team. The main focus will be responding to customer more »

lots of training but you should be IT computer literate with a good telephone manner. Working as part of the 1 st line Helpdesk support team, this is a key role supporting and working closely with customers and the Team. The main focus will be responding to customer more »