2 of 2 Help Desk Support Jobs in the South West

Job Title: 2nd Line IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3rd Line/T3 IT Service Desk Engineer/Project Engineer PLEASE NO AGENCIES We are looking for a Second … Networking (hardware installation, Wi-Fi deployment, VLAN isolation and cable termination) Server and Workstation Hardware Backup Solutions and Disaster Recovery Daily use of Service Desk technologies such as (HaloPSA, NinjaOne, M365 Partner Portal and ScreenConnect) Understanding of Cyber best practices, and experience in supporting and deploying technologies such as … relevant experience or job titles of: 2nd Line Support Engineer, Network Technician, experienced 2nd Line Support, IT Engineer, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Helpdesk, IT Technician, ICT Support More ❯

Job Title: IT Support Analyst Job Sector: Semiconductor/Technology Job Type: Contract Duration: 6 Months Location: Cambridge, UK This role is working with a Korean consumer electronics company. To support wider corporate programmes in artificial intelligence, our Cambridge-based team is expanding across research, engineering … issues and manage rules via GUI Troubleshoot Windows, Outlook, and other common software Deliver induction sessions for new starters Manage assets via the Service Desk Portal Log and respond to incidents/requests using the IT Helpdesk platform Create and manage user accounts Administer security tools (e.g. NASCA, ESCORT … Write and maintain user-facing FAQ/How-To guides on Confluence Provide one-to-one support where necessary Investigate incidents proactively and resolve issues on affected systems Identify root causes of incidents and communicate updates to users Coordinate with the centre’s IT Engineer to test system More ❯