Coalville, Leicestershire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
aligns with business goals and supports the evolving needs of tenants and staff within this organisation. Principal duties and responsibilities: Assess current IT systems and infrastructure used in social housing, including housingmanagement systems, tenant portals, and mobile solutions. Conduct gap analysis to identify areas for improvement, optimisation, or replacement in line with organisational goals. Evaluate new … technology solutions that can improve operational efficiency, data management, and tenant services. Work with key stakeholders, including Housing Officers, Property Managers, Finance, and ICT, to gather and document technology requirements. Translate business needs into functional specifications, ensuring that technical solutions are aligned with housing operations and tenant needs. Develop detailed documentation for system integrations, upgrades, or new … technology implementations. Working with the team to ensure smooth integration of housingmanagement systems, mobile workforce solutions, and other digital tools. Provide recommendations for optimising existing systems to improve data accuracy, reporting capabilities, and user experience. Evaluate and manage relationships with external technology vendors and service providers, ensuring that their solutions align with the organisation's needs. Act More ❯
staff to ensure adequate levels of resource and skills are available Improve the confidentiality, integrity, accuracy, and availability of data Keep abreast of and implement best practices in project management and IT trends, share knowledge and contribute to the ongoing learning of the team Person specification Expertise Experience in coordinating and leading projects to successfully deliver new technology and … data capabilities Experience in coordinating business analysis, specification, configuration, technical, test and training resources as well as delivering continuous service improvements. Knowledge and experience of project management methodologies and tailoring these to organisational context Ability to embed new systems and new ways of working for teams Experience in business engagement, business analysis and planning, design, sourcing, transition and delivery … of new technology and data capabilities Experience of building productive relationships with the business and third-party suppliers and development partners Knowledge of project management tools Knowledge of modern productivity solutions, housingmanagement processes and systems Knowledge of systems integration including Web Services and APIs. Current knowledge of information technology trends, applications life-cycle management, cyber More ❯
Your new company Based in the North West, this housing association operates on co-operative principles, providing high-quality services to independent social housing providers, leaseholders, and social enterprises. With a strong focus on community, transparency, and integrity, the organisation is committed to delivering ethical and reliable housing solutions that make a meaningful impact. Your new role … We are currently seeking an experienced Implementation Consultant to join a forward-thinking housing association based in the North West. This is an exciting opportunity to play a key role in delivering digital transformation and improving services for tenants and staff alike. Key Responsibilities: Lead the implementation of social housingmanagement systems across the organisation. Ensure data … business requirements. Provide training and support to end-users. Monitor project timelines, budgets, and deliverables to ensure successful outcomes. What you'll need to succeed Proven experience implementing social housingmanagement software (MIS ActiveH preferably) Strong understanding of housing processes and regulatory requirements. Excellent stakeholder engagement and communication skills. Ability to manage multiple projects and priorities effectively. More ❯
Coalville, Leicestershire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
to join their Technology team on a permanent basis. The successful candidate will focus on transforming data into actionable insights that drive decision-making. You will analyse data on housing operations, tenant engagement, and asset performance to support strategic initiatives and improve services. You will also use your analytical expertise to identify trends, risks, and opportunities, ensuring housing … services are efficient, tenant-focused, and sustainable. Principal duties and responsibilities: Perform statistical analysis, data mining and retrieval processes on a large amount of data, to identify trends, create management dashboards providing in depth insights with a focus on identifying trends. Have a good understanding of the core data returns being proactive in discussing any potential issues with Data … related dashboards; support and comply with change control working practices within ICT & Digital Services. Integrate and mashup distinctive data sets, pulling data from multiple, disparate sources to provide the management team with an at-a-glance view of the business. Create and maintain SQL functions, procedures and reports along with supporting the SQL data views and core record systems More ❯
Home & Flexible Working Excellent Company Benefits About Our Client Unity Housing Association is an organisation committed to building strong sustainable neighbourhoods through the provision of high quality housing and social and employment opportunities. We are a modern, successful and visionary organisation that understands and represents the needs of all tenants of all ethnic backgrounds. Unity was formed in … with the aim of building a strong, BME-led, community housing association to meet the housing needs of black and minority ethnic communities throughout Leeds. Three decades have since passed and Unity continues to be the lead BME housing association in Leeds delivering a range of housing and regeneration services as well as playing an important … strategic role in the city. For over 30 years Unity Housing Association has been providing choice, improving life opportunities and addressing inequalities. Our initial focus was on the Chapeltown area, we have since spread into neighbouring Harehills, across the city to Beeston and then most of the other inner city areas of Leeds. We have now expanded our property More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
real-world impact? We're looking for a D365 CE Functional Consultant with strong Microsoft Dynamics 365 Customer Engagement experience to join our innovative digital transformation team supporting the housing sector. In this fully remote role, you'll help shape how housing associations use Microsoft Dynamics to streamline operations, enhance tenant services, and meet regulatory requirements. Acting as … a difference in people's lives. Key Responsibilities Lead discovery workshops and stakeholder sessions to gather, analyse, and document business requirements. Configure and customise Dynamics 365 CE to meet housing-specific needs such as case management, repairs, tenancy and customer services. Translate business needs into detailed functional specifications and collaborate closely with technical teams. Support data migration, system … documentation, best practice guidance, and system governance frameworks. Provide post-implementation support and help drive continuous system improvements. Stay informed on D365 CE developments and trends within the social housing sector. Skills & Experience Proven experience as a Functional Consultant delivering Microsoft Dynamics 365 CE/CRM implementations. Experience working within housing, public sector, or similarly regulated environments is More ❯
IT Project Manager Based in Kent, hybrid – 2 days on site Length: 12 month FTC Salary: £50,000 per annum Inside IR35 We are working with a Kent based Housing Association to recruit and an IT Project Manager to lead the planning, coordination, and execution of complex projects, ensuring alignment with business goals and driving successful outcomes. Key Responsibilities … include: Lead end-to-end project management activities, from initiation through execution and closure Ensure all project deliverables meet established business requirements and quality standards Collaborate with stakeholders to define project scope, objectives, and success criteria Develop and manage detailed project plans, timelines, and budgets Identify, assess, and mitigate project risks and issues Embed and oversee a robust change … teams Experience and knowledge required: Proven experience managing complex IT projects across multiple departments or business units Prince 2/Agile Foundation Level Knowledge and experience of implementing Integrated HousingManagement Systems and Asset Management Systems, ideally Civica Cx Strong understanding of project management methodologies and tools Demonstrated ability to implement change control processes and drive More ❯
Coalville, Leicestershire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of all housing operations. Principal duties and responsibilities: Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support. Create process maps (As-Is and … and improve service quality. Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement. Ensure changes align with regulatory standards (such as the Housing Act, Rent Standard, Decent Homes Standard, etc.). Collaborate with internal teams (Housing Officers, Property Managers, ICT, Finance, etc.) to ensure a thorough understanding of their challenges and … of process improvement projects, ensuring they are delivered on time and within budget. Work closely with ICT to integrate digital tools and technology solutions that improve operational efficiency (e.g., housingmanagement systems, mobile workforce solutions). In order to apply, you must have the following skills and experience: Professional certifications such as Lean Six Sigma Green/Black More ❯
analysis within complex environments. Familiarity with business modelling techniques (e.g., use cases, process models). Experience with MS Dynamics 365 and tools like Azure DevOps or JIRA. Understanding of housingmanagement systems (e.g., Orchard, Asprey) - desirable. Knowledge of regulatory frameworks (e.g., GDPR, housing legislation) - desirable. Qualifications : Business Analysis certification (e.g., BCS, IIBA) - essential. Additional qualifications such as More ❯
manage the operations of the company alongside the Board of Directors and the Company Secretary. The company owns and manages a small number of properties and provides a property management function for the Council's temporary accommodation. The company also leases properties from landlords and rents them to households in housing need. Property services are provided by a … ability to develop professional working relationships with the Board of Directors and internal and external partners and colleagues. You will have experience of working in property and/or housingmanagement and be able to demonstrate this in your application. You will be required to embrace and demonstrate the One Team Values and Behaviours in the work that More ❯
manage the operations of the company alongside the Board of Directors and the Company Secretary. The company owns and manages a small number of properties and provides a property management function for the Council's temporary accommodation. The company also leases properties from landlords and rents them to households in housing need. Property services are provided by a … ability to develop professional working relationships with the Board of Directors and internal and external partners and colleagues. You will have experience of working in property and/or housingmanagement and be able to demonstrate this in your application. You will be required to embrace and demonstrate the One Team Values and Behaviours in the work that More ❯
initiatives. Key Responsibilities: * Manage day-to-day operations, ensuring the delivery of safe, trauma-informed support services. * Lead, supervise, and develop a multi-disciplinary staff team. * Deliver high-quality housing-related support and intensive housing management. * Oversee referrals, risk assessments, and personalised support planning. * Ensure effective collaboration with partner agencies to provide tailored support. * Maintain service quality in … frameworks. * Support service user involvement and inclusion, including LGBTQ+ engagement. * Monitor budgets, voids, and arrears, and ensure properties are safe, furnished, and maintained. Essential Skills & Experience: * Enhanced DBS. * Proven management experience in housing or support services. * Strong leadership, communication, and problem-solving skills. * Experience supporting vulnerable individuals, ideally survivors of domestic abuse. * Knowledge of safeguarding, risk assessment, and More ❯