16 ISO/IEC 20000 Jobs

priorities for the team. Develop, implement, and maintain a comprehensive service management governance framework that aligns with industry standards (e.g., ITIL, ISO / IEC 20000) and supports the organization's objectives. Collaborate with senior management and key stakeholders across the organization to ensure … to Class Pass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition / qualification reimbursement and more All-inclusive approach to Diversity, Equity and Inclusion Maternal / paternal leave benefits and family services Complimentary subscription to … the ability to inspire and lead teams towards achieving strategic objectives. Excellent knowledge of industry standards and frameworks such as ITIL, ISO / IEC 20000. Strong analytical and strategic thinking skills, with the ability to develop and implement effective service management governance strategies. Exceptional communication more »

Produce management reports from ITSM data Performing or arranging software rebuilds following system failure. Supporting the deployment of software configurations. Support of a 24 / 7 shift pattern, including accurate time keeping and required to support shift cover Where required support the Senior Operations Engineer with Ad-hoc activities … potential customer. Any exception to this rule can only be granted, in advance, by the Lockheed Martin UK Ltd, Integrated Systems, Havant representative. Contractor / Agency to be responsible for maintaining adequate liability insurance, certifications, accreditations, and training required to perform their tasks. Required skills, qualifications and experience Experience … working on a 24X7 Service Desk, in a high availability environment and / or ability to demonstrate previous experience of delivering customer facing support in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL more »

Job Title: ICT Systems Administrator and Developer Location: Central London, Hybrid Working (3 / 2 split) Salary: £75,000 (£4,500 pcm due to tax immunity) Position Overview: As an ICT Systems Administrator and Developer, you will play a pivotal role in managing and enhancing our SharePoint and Moodle … projects, analysing business processes, developing web applications, and ensuring seamless operation of our Microsoft Azure applications. You will also be responsible for implementing CI / CD pipelines, troubleshooting issues, and maintaining compliance with ISO standards. Key Responsibilities: Manage and update SharePoint content Administer and enhance the internal … internal and external users. Assist in the development and maintenance of Microsoft Azure applications, including Function Apps, App Services, and Logic Apps. Implement CI / CD pipelines using Azure DevOps to automate build, test, and deployment processes. Troubleshoot issues and optimize systems for scalability, performance, and reliability. Assist in more »

CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here https: / / (url removed) / company-policies more »

opportunities employer and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or beliefs, marital status, or pregnancy / maternity status. more »

management and troubleshooting experience with Cisco UCS Blades (40-50 physical servers) Cisco and F5 networking deployment and management experience with Cisco Nexus 7000 / 9000, ASA Firewalls, and DNS load balancers. Scripting skills (Shell, PowerShell, Bash) Puppet used for Automation – any other experience is good i.e. Ansible, Chef more »

to allow individuals to reach their full potential through various training and development programs. You will receive A competitive salary + Bonus Scheme Flexible / Remote working hours 25 days holiday + bank holidays Health cash plan Life assurance Retail Discounts more »

283.24p Daily Rate PAYE £367.65p Daily Rate LTD / UMBRELLA Outside IR35 Full Time 6 Month Contract Initially Milton Keynes / Onsite working requirement DV Clearance Our Government Client is looking for a Senior Operations Analyst to join their team on an initial 6 month contract basis. The … environment Managing Modern Desktops - MD 101 Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100 365 Desktop (Intune / EPM) Cloud experience Apple Mobile Phone / Apple Business Manager experience Essential (Professional Qualifications and Accreditation): ITIL v3 / v4 Foundation Managing … AZ-900) Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100 Desirable: Knowledge of operating IT systems within Government environments Working knowledge of ISO 9001, ISO20000 and ISO27001; O365 Accreditation Desirable (Professional Qualifications and Accreditation): ITIL v4 Foundation. Agile Foundation Constraints Candidates submitted for this role must be more »

junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL / ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and … Very strong verbal, presentation, and interpersonal skills are required. Project management skills with experience in stakeholder and communications management Escalation points for major incidents / investigations Service Owner for several services e.g., Azure, Devops Qualifications 7+ years practical experience working in IT. Strong, first-hand experience of designing, building … supporting Enterprise solutions. Experience in the full product lifecycle including Concept generation, Design, Build and Support essential. Interpreting, understanding, and solving complex technical problems / incidents. Strategic thinker capable of looking at the ‘big picture’ Ability to influence internal teams and customers. Consultancy / project delivery experience with more »

junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL / ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and … Very strong verbal, presentation, and interpersonal skills are required. Project management skills with experience in stakeholder and communications management Escalation points for major incidents / investigations Service Owner for several services e.g., Azure, Devops Qualifications 7+ years practical experience working in IT. Strong, first-hand experience of designing, building … supporting Enterprise solutions. Experience in the full product lifecycle including Concept generation, Design, Build and Support essential. Interpreting, understanding, and solving complex technical problems / incidents. Strategic thinker capable of looking at the ‘big picture’ Ability to influence internal teams and customers. Consultancy / project delivery experience with more »

junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL / ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and … Very strong verbal, presentation, and interpersonal skills are required. Project management skills with experience in stakeholder and communications management Escalation points for major incidents / investigations Service Owner for several services e.g., Azure, Devops Qualifications 7+ years practical experience working in IT. Strong, first-hand experience of designing, building … supporting Enterprise solutions. Experience in the full product lifecycle including Concept generation, Design, Build and Support essential. Interpreting, understanding, and solving complex technical problems / incidents. Strategic thinker capable of looking at the ‘big picture’ Ability to influence internal teams and customers. Consultancy / project delivery experience with more »

junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL / ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and … Very strong verbal, presentation, and interpersonal skills are required. Project management skills with experience in stakeholder and communications management Escalation points for major incidents / investigations Service Owner for several services e.g., Azure, Devops Qualifications 7+ years practical experience working in IT. Strong, first-hand experience of designing, building … supporting Enterprise solutions. Experience in the full product lifecycle including Concept generation, Design, Build and Support essential. Interpreting, understanding, and solving complex technical problems / incidents. Strategic thinker capable of looking at the ‘big picture’ Ability to influence internal teams and customers. Consultancy / project delivery experience with more »

junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL / ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and … Very strong verbal, presentation, and interpersonal skills are required. Project management skills with experience in stakeholder and communications management Escalation points for major incidents / investigations Service Owner for several services e.g., Azure, Devops Qualifications 7+ years practical experience working in IT. Strong, first-hand experience of designing, building … supporting Enterprise solutions. Experience in the full product lifecycle including Concept generation, Design, Build and Support essential. Interpreting, understanding, and solving complex technical problems / incidents. Strategic thinker capable of looking at the ‘big picture’ Ability to influence internal teams and customers. Consultancy / project delivery experience with more »

the hosting and managed services team, including staff responsible for networks, systems, monitoring and tools, and associated service management. Timely completion of projects and / or work-streams owned within the team, provide updates as required, raise or address risks and issues in a pro-active manner. Ensure service … schedules. Agree and maintain the 24x7 on-call schedule across the team; also, maintain an up to date support matrix for each customer and / or solution. Maintain operational acceptance criteria for solutions to be hosted by the team and work with the appropriate teams e.g. hosting architecture and … services in a commercial context e.g. Software as a Service. Experience of leading staff responsible for 24x7 availability, performance and security of hosted and / or managed services. Excellent vendor management experience, ideally with proven negotiation skills. Budget management experience. Experience in managing complex stakeholder relationships, both customer and more »

The Role – REMOTE, WALES A pureplay cyber consultancy based in Wales is looking to add a Service Improvement Manager to their growing operations team, reporting directly to the Head of Service. The role manages all Continual Service Improvement (CSI)s more »

Location: Remote with travel to client / office site, UK Notes: You must be located in the UK and hold valid right to work. No sponsorship offered. Must be willing to undergo BPSS check. About Us Integrity360 is one of Europe’s leading cyber security specialists operating from office … to go above and beyond to ensure their needs are met. Listed multiple times on Gartner Market Guides for Managed Security Services. Job Role / Responsibilities You will report directly to the Head of Incident Response, working alongside senior incident response analysts. The type of incidents you will be … Technical expertise in incident response would be highly beneficial but not compulsory for this role as it is not a technical role. Primary Duties / Responsibilities include: Chairing and coordinating major incident war rooms during live incidents. If required, attending client sites during major incidents and acting as a more »