2 of 2 ISO/IEC 27001 Jobs in Norfolk

organisational seniority and technicality, adapting approach accordingly. Monitoring KPIs, SLAs and delivery performance. Managing non-conformances and identifying continuous improvement opportunities. You Will Have / Be Proven experience in a leadership role within IT, infrastructure or managed services. Strong technical background across Microsoft environments (Windows, Azure, Microsoft 365). … periods of change. Experience within an MSP environment would be highly advantageous, but is not essential. Knowledge of ISO standards (e.g. 9001 / 27001), PSA tools (such as Halo), or emerging technologies such as AI would be beneficial. How to Apply To hear more details ...

clients when required - Supporting team development through 1:1s, coaching and performance management - Ensuring compliance standards are adhered to including GDPR, Cyber Essentials and ISO27001 - Supporting recruitment and growth within the Service Desk function - Working closely with senior leadership as part of a growing management team - Remaining hands-off tickets … unless supporting during peak periods Technology Environment: - Microsoft 365 - SharePoint / OneDrive / Intune / MFA - ConnectWise suite - Unifi Networking - Draytek Routing - Dell hardware environments - Third-party supplier management Why this opportunity? Clear progression into senior operational leadership Hybrid working with flexibility Growing business with exciting plans ...