3 of 3 IT Analyst Jobs in Newcastle upon Tyne

able to travel into office to apply for this role Are you a customer facing-tech enthusiast with a talent for troubleshooting and maintaining IT systems? We're on the lookout for an IT Support Analyst to join a growing team! You'll provide essential technical support … for IT infrastructure, cloud, applications, and users. This role involves working as part of a highly skilled team to ensure exceptional levels of availability, performance, and security. This is a customer facing role in which you will liaise with various clients and build relationships whilst providing exceptional tech support. … and equipment security. Lead on migrations of on-prem domains to Microsoft Azure Create and maintain technical support processes, user manuals, and documentation. Support IT projects as required. The successful candidate will have experience of some of the following . The below list isn't exhaustive, it's More ❯

able to travel into office to apply for this role Are you a customer facing-tech enthusiast with a talent for troubleshooting and maintaining IT systems? We're on the lookout for an IT Support Analyst to join a growing team! You'll provide essential technical support … for IT infrastructure, cloud, applications, and users. This role involves working as part of a highly skilled team to ensure exceptional levels of availability, performance, and security. This is a customer facing role in which you will liaise with various clients and build relationships whilst providing exceptional tech support. … and equipment security. Lead on migrations of on-prem domains to Microsoft Azure Create and maintain technical support processes, user manuals, and documentation. Support IT projects as required. The successful candidate will have experience of some of the following . The below list isn't exhaustive, it's More ❯

with the wider infrastructure teams helping to define support requirements and improvements to service across Compute and Storage services. Act as a technical support analyst within the team for complex support issues and critical situations in the owned technology areas. Assist in improving the Compute & Storage services, propose and … services. Understand the critical needs of the business and escalate urgent issues to minimize the impact to the business and employee productivity. Ensure the IT solutions we deliver comply with Mott MacDonald standards, policies and any regulation; this includes adhering to our internal governance. Candidate Specification Degree or equivalent … relevant qualification in an IT related discipline or relevant industry experience. Knowledge of basic software, networking, and hosting concepts. Excellent verbal and written English communication skills. Experience in a service desk support role, ideally working to SLAs. Experience in administering and operating enterprise infrastructure environments, with Microsoft Technology stack More ❯