21 of 21 IT Analyst Jobs in the Midlands

IT Support Analyst Nottingham - Hybrid - PermanentCompetitive Salary VIQU have partnered with a leading UK law firm seeking an IT Support Analyst. You’ll be the first point of contact for IT issues, keeping technology running smoothly and supporting colleagues across the firm, with hands-on exposure to Office 365 and Active Directory. Key Responsibilities of the … IT Support Analyst: • Act as first point of contact for all IT issues, supporting staff across the firm.• Receive, log, and track incidents, resolving problems using knowledge articles and technical expertise.• Escalate complex issues to the appropriate team when needed.• Provide hands-on support for Office 365, Active Directory, hardware, and software.• Maintain and update the knowledge … guidance.• Support change activities while minimizing service disruption and adhering to SLAs and security standards.• Share expertise, coach colleagues, and contribute to continuous improvement.• Ensure all work complies with IT policies, procedures, and security requirements. Key Requirements of the IT Support Analyst: • Experience supporting IT systems in a service desk/analyst capacity.• Hands-on More ❯

IT Analyst/IT Engineer/Stoke on Trent office/Field work, nationwide UK Looking for an experienced, technical, hands on IT Analyst with strong engineering skills who is happy to work in the office and travel across the UK. This is an exciting opportunity for an amazing client who is growing. You will … assist them on their journey by helping with aquisitions, a seamless IT infrastructure, helping with office refits, refurbs so a varied and exciting role. You will have strong IT infrastructure support, networking experience with LAN/WAN, Cisco switches, firewalls and wireless tech. You will join a small team maintaining and deploying network, hardware, and AV systems across More ❯

IT Technical Analyst – Derbyshire c 45,000 Are you an experienced IT professional looking for a hands-on role where you can make a real impact? Our client, a well-established organisation is seeking a proactive IT Technical Analyst to take ownership of their IT infrastructure, service delivery, and projects. This is a varied … and dynamic role where you’ll be instrumental in ensuring operational excellence, driving continuous improvement, and enhancing IT performance across the business. The Role As IT Technical Analyst, you will: Oversee the day-to-day delivery of IT services, ensuring availability, security, and minimal disruption. Lead IT operations in line with ITIL best practices, including … incident, problem, change, and asset management. Develop and implement IT operations strategies that support wider business objectives. Manage IT infrastructure, including Windows Server, SQL, virtualisation platforms, networking, and cloud services. Maintain compliance with industry standards, regulatory requirements, and robust data security policies. Establish effective monitoring, reporting, and KPI tracking to identify and implement service improvements. Lead IT More ❯

IT Service Desk Analyst – Nottingham/Hybrid 6-12 Month Fixed Term Contract £25,000 - £28,000 + bonus, 35-hour work week and great benefits This multi-site and fast-growing organisation require an experienced IT Service Desk Analyst, to provide on-site and remote support to more than 1300 end-users. As an internal … IT Service Desk Analyst, you will be responsible for the diagnosis and resolution of incidents and service requests, including escalation to the appropriate teams.This will be a hybrid position, with the expectation of at least two days per week required in their Nottingham office. The core hours that the team work are between 8am-5pm, so no on … + many more. Experience: Ability to effectively prioritise and execute tasks in a fast-paced setting. Active Directory, Exchange 365. Excellent communication and problem-solving skills Experience of providing IT Support in a commercial setting. Windows environments, Microsoft Office suite, and system management software Hardware support Knowledge of Incident, Change and Problem Management processes. Relevant technical certifications are desirable More ❯

1st/2nd Line IT Support Analyst - Up to £30,000 I am currently seeking a 1st/2nd Line IT Support Analyst to be based fully on-site in the Worcestershire area. The right 1st/2nd Line IT Support Analyst will be part of a small IT team and will have … skills in IT Support and troubleshooting. Benefits Include: Salary up to £30,000 Generous Holiday Standard Pension Scheme Free parking onsite Essential Skills IT Support and Troubleshooting experience Office 365 Azure Hardware installs Windows Dealing with ticketing systems Remote support On-boarding and Off-boarding Documentation Hardware repair and troubleshooting Workspace iOS/macOS Android Managing Accounts Apply … you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for More ❯

IT Service Desk Analyst temporary contract vacancy in large public sector organisation Birmingham City Centre 3 month contract - up to £24.10 per hour (within scope of IR35) 37 hours per week, Monday - Friday fully on site working Hays Technology are working in partnership with a large public sector organisation in Birmingham city centre to recruit up to three … IT Service Desk Analyst's on a contract basis with an immediate start. Our client is looking for an experienced IT Service Desk Analyst with excellent customer service skills to assist their high performing team during a busy period of time. The purpose of the role is to receive and handle requests for IT support … to escalation procedures, keeping records of each request, contact information and action taken, including feedback to user. Skills and experience required in order to apply: Previous experience as an IT Service Desk Analyst. Excellent customer service skills. Knowledge of the IT infrastructure (hardware, databases, operating systems, local area networks etc) and the IT applications and service processes More ❯

IT Change Analyst 7 month contract Location: West Midlands (Hybrid: 23 days office) Rates: Negotiable (DOE) We are seeking an experienced Change Analyst to join a high-profile transformation programme within a leading global organisation. The role will suit someone with strong analytical ability, governance experience, and a proven track record of supporting complex change initiatives across … business and IT environments. Key Responsibilities Support the delivery of business and IT change projects across the full lifecycle planning, execution, monitoring, and closure. Develop and maintain key governance documentation, including project plans, RAID logs, status reports, and stakeholder dashboards. Coordinate and support UAT activities, workshops, and stakeholder training to ensure smooth adoption of change. Manage risks, issues … mitigation plans are in place. Act as a bridge between project teams, operations, and stakeholders to ensure clear communication and effective delivery. Skills & Experience Demonstrable experience as a Change Analyst within large, complex organisations. Strong understanding of change governance, RAID management, CAB/TCAB processes, and project documentation. Hands-on experience supporting large-scale rollouts, system implementations, or acquisitions. More ❯

IT Service Desk Analyst Hybrid Nottingham 6-12 Month FTC £28,000 Are you passionate about problem-solving and providing first-class IT support? We're looking for a motivated Service Desk Analyst to join a busy, professional IT team on a 6-12 month fixed-term contract. This is a fantastic opportunity to gain … where you'll be supporting over 1,000 end-users with a variety of technical issues. What you'll be doing: Acting as the first point of contact for IT support queries Logging, diagnosing, and resolving incidents and service requests Escalating issues when required to specialist teams Supporting user account administration (Active Directory, Exchange 365) Troubleshooting across Windows, Microsoft … Office, laptops, and mobile hardware What we're looking for: Experience in an IT support or service desk role Knowledge of Active Directory, Exchange 365, Windows environments, and SCCM Strong communication and interpersonal skills - able to support users at all levels Ability to stay calm under pressure and manage competing priorities ITIL foundation (desirable but not essential) The details More ❯

is ranked at No.7 in The Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK. Job description: Were recruiting IT Business Analyst Mller has been a loved brand in the UK for over 30 years. Its a household name and it continues to grow as we invest … currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year. Introduction Are you passionate about bridging the gap between business needs and IT solutions? We are seeking a proactive and skilled IT Business Application Analyst to join our Group IT team. This role is pivotal in ensuring optimal and … sustainable IT service delivery through system analysis, project support, and continuous improvement initiatives. Location: Telford, Shropshire Department: Group IT Contract Type: Permanent Main Responsibilities Analyse business needs and support continuous improvement initiatives. Conduct fit-gap analysis and fault diagnosis at a technical level. Document business requirements, functional specifications, and process flows. Support agile methodologies and create project documentation More ❯

The IT Support Analyst role focuses on delivering exceptional 1st and 2nd line technical support to end-users within the professional services industry. This temporary position will see you working closely with the technology department to resolve technical issues efficiently and maintain smooth operations. Client Details This opportunity is with a respected organisation within the professional services industry. … as requests for software, setting up new equipment, and new user/leaver requests in line with SLAs and KPIs Accurately and promptly logging and updating calls on the IT Service Desk knowledge base with the outcome of your problem solving and investigations Ensuring employees are kept updated on any outstanding IT issues with clear and concise communication … Visiting other offices to deliver IT projects or resolve specific IT issues, as required Communicating effectively with the Service Desk Team Leader and other colleagues Providing cover for employee absence 2nd Line Support Focusing on more complex, time-consuming queries, helping to minimise the number of incidents that are escalated to the IT 3rd line resolver group More ❯

About Us: We are a growing business based in Birmingham, dedicated to providing high-quality IT support to our staff and clients. Our team values learning, collaboration, and excellent customer service. The Role: We are seeking a proactive Junior IT Support Analyst to join our IT team. You will be the first point of contact for … helping to keep our systems running smoothly and supporting users across the organisation. Full training and ongoing support will be provided, making this a great opportunity to kickstart your IT career. Key Responsibilities: Provide first-line support for IT issues via phone, email, and in person Set up, configure, and maintain computers, laptops, and mobile devices Troubleshoot software … and hardware problems (Windows and Mac) Assist with the setup of user accounts and access permissions Support basic network and printer issues Maintain accurate IT documentation and asset records Escalate complex issues to senior IT staff Requirements: Enthusiasm for technology and problem-solving Basic understanding of Windows and/or Mac operating systems Good communication skills and a More ❯

Are you a recent graduate or early-career IT professional ready to launch your career in a professional services environment? A well-established legal group in Northampton is seeking a motivated and technically curious IT Support Analyst to join their internal IT team. This is an ideal opportunity for a 1st or 2nd jobber looking to … and mobile platforms • Log and track incidents using ITSM tools, escalating where necessary • Contribute to internal documentation and process improvements What You’ll Bring • A degree in Computer Science, IT, or a related field—or equivalent practical experience • Exposure to IT support through internships, university projects, or a previous role • Familiarity with Microsoft Azure and Office 365 (training … Strong communication skills and a methodical, customer-focused approach • Eagerness to learn and grow in a professional services setting What’s On Offer • Structured onboarding and mentorship from experienced IT professionals • Exposure to enterprise-grade infrastructure and legal sector workflows • Clear progression pathways into infrastructure, cloud, or cybersecurity roles • Competitive salary and benefits • A collaborative team culture with hybrid More ❯

IT Change Analyst7 month contract Location: West Midlands (Hybrid: 2–3 days office) Rates: Negotiable (DOE) We are seeking an experienced Change Analyst to join a high-profile transformation programme within a leading global organisation. The role will suit someone with strong analytical ability, governance experience, and a proven track record of supporting complex change initiatives across business … and IT environments. Key Responsibilities Support the delivery of business and IT change projects across the full lifecycle – planning, execution, monitoring, and closure. Develop and maintain key governance documentation, including project plans, RAID logs, status reports, and stakeholder dashboards. Coordinate and support UAT activities, workshops, and stakeholder training to ensure smooth adoption of change. Manage risks, issues, and … mitigation plans are in place. Act as a bridge between project teams, operations, and stakeholders to ensure clear communication and effective delivery. Skills & Experience Demonstrable experience as a Change Analyst within large, complex organisations. Strong understanding of change governance, RAID management, CAB/TCAB processes, and project documentation. Hands-on experience supporting large-scale rollouts, system implementations, or acquisitions. More ❯

plenty about Topps Group that might surprise you. Like the scale of our Head Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less … from an ambitious, dynamic, market-leading, multi-million pound retail business? The Role We currently have an exciting opportunity for an IT Service Analyst to join our IT Service Desk Team based at our Head Office in Grove Park, Leicester. Reporting to the IT Service Desk Manager, you will utilise your IT skills to deliver … world class service to internal stakeholders. The successful candidate will work in a dynamic, hardworking 8-person team to support the company's IT services. Responsibilities include: Ensure that issues that need to be escalated are done so using the set escalation process with clear and concise information on the nature of the issue Support the business ERP application More ❯

Expleo is seeking an experienced IT Change Management Analyst to support our customer based in Warwickshire on an initial 12-month contract. This is an exciting opportunity to lead and drive change initiatives within a dynamic IT environment. The successful candidate will be responsible for managing process improvement and change management activities, ensuring minimal disruption to business … operations while implementing best practices across the IT organization. Key Responsibilities: * Lead and execute IT change management and process improvement projects. * Apply methodologies including communication planning, stakeholder analysis, and organizational readiness assessments. * Monitor and manage the implementation of changes to minimize business disruption. * Act as a change agent, promoting and embedding best practices across IT teams. * Identify … usage. * Coach and delegate tasks to junior professionals, providing guidance and oversight. * Solve complex problems and manage large-scale projects with limited supervision. Required Skills & Experience: * Proven experience in IT change management and process improvement. * Strong understanding of business processes and IT systems. * Excellent communication and stakeholder engagement skills. * Ability to manage complex projects and lead cross-functional More ❯

What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months …/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We’re looking for an IS Senior Analyst for Workplace Mobile Devices to join our IS team here at Booker. Your mission is to keep our mobile systems running smoothly, securely, and efficiently so that we can make … ll work closely with vendors and service providers to keep things moving at a high standard. We’re also looking for someone with solid MPRO5 knowledge. You’ll use it to fine tune workflows, support the business, and come up with smart solutions that make our operations even more effective. You will be responsible for Manage project development budgets. More ❯

What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months … our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We’re looking for a Business Analyst to join our IS team at Booker. In this role, you’ll help us deliver digital systems that are reliable, secure, and easy to use — all aimed at making … life better for our customers and boosting the business. Day to day, you’ll be working on projects and changes across the team. You’ll support our IT Managers by figuring out what the business really needs, digging into how things work now, and suggesting how they could work better. This means investigating and analysing processes, documenting requirements, and More ❯

Job Title: IT Change Management Analyst Location: Gaydon, Warwickshire (hybrid working Tuesday & Thursday compulsory each week as a minimum) Rate: £33.88ph via an Umbrella Company (Inside IR35) or £25.26ph PAYE Employment Type: Contract (31.3.26) Hours: Standard 40 Hours Per Week Reference: J36145227 Job Description: We have united our individual PLM projects to form an enterprise wide PLM transformation … across the enterprise to drive the culture, behaviour and process changes, through education, content creation and engaging with people's jobs on a technical level Duties: Responsible for the IT organization's process improvement and change management activities by applying process improvement, change management methodologies, communication planning, organizational readiness assessment and Stakeholder analyses. Plans and executes process improvement and … business processes, in order to identify when changes in software applications and systems should be initiated. Acts as a change agent to implement and manage best practices across the IT organization. Responsibilities typically include: Managing large projects or processes with limited oversight from manager. Coaching, reviewing and delegating work to lower-level professionals. Problems faced are difficult and often More ❯

What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months … maintenance across Booker and Makro. We’re also closely linked with the Development and Operations teams to make sure everything runs smoothly, securely, and efficiently. As an IS Senior Analyst , you’ll be right at the heart of things. You’ll take the lead on development projects for our MIDAS back office systems, supporting the IS Manager while also … to rigorous testing procedures. Excellent writing skills for documentation purposes. You will need Good understanding of how the MIDAS system functions. Technical project management skills and successful delivery of IT systems/improvements. Knowledge of wholesale industry business processes. Background in software testing, change management, or support provision. Good people management, with proven ability to effectively work with other More ❯

Our OEM Client based in Gaydon, is searching for an IT Change Management Analystto join their team, Inside IR35. This is a contract position until 31st March 2026. Umbrella Pay Rate: £33.64 per hour. We have united our individual PLM projects to form an enterprise-wide PLM transformation - our change specialists will work across the enterprise to drive the … culture, behaviour and process changes, through education, content creation and engaging with people's jobs on a technical level Duties: Responsible for the IT organization's process improvement and change management activities by applying process improvement, change management methodologies, communication planning, organizational readiness assessment and Stakeholder analyses. Plans and executes process improvement and change management projects. Monitors the implementation … business processes, in order to identify when changes in software applications and systems should be initiated. Acts as a change agent to implement and manage best practices across the IT organization. Responsibilities typically include: Managing large projects or processes with limited oversight from manager. Coaching, reviewing and delegating work to lower-level professionals. Problems faced are difficult and often More ❯

Our OEM Client based in Gaydon, is searching for an IT Change Management Analystto join their team, Inside IR35. This is a contract position until 31st March 2026. Umbrella Pay Rate: £33.64 per hour. We have united our individual PLM projects to form an enterprise-wide PLM transformation - our change specialists will work across the enterprise to drive the … culture, behaviour and process changes, through education, content creation and engaging with people's jobs on a technical level Duties: Responsible for the IT organization's process improvement and change management activities by applying process improvement, change management methodologies, communication planning, organizational readiness assessment and Stakeholder analyses. Plans and executes process improvement and change management projects. Monitors the implementation … business processes, in order to identify when changes in software applications and systems should be initiated. Acts as a change agent to implement and manage best practices across the IT organization. Responsibilities typically include: Managing large projects or processes with limited oversight from manager. Coaching, reviewing and delegating work to lower-level professionals. Problems faced are difficult and often More ❯