13 of 13 IT Analyst Jobs in the Midlands

and build your career with us today? Due to continued success and future business growth, we have an exciting opportunity for a Group Junior IT Analyst to join our team based at our Group head office in Barlborough, Chesterfield. The Role Are you organised, analytical and have a … good attention to detail? Are you passionate about IT and possess excellent customer services skills? Do you want to be a part of a friendly, driven team? If the answer is yes, then look no further, your next career could be with us! Joining our fast-paced Business Systems … team as our Group IT Analyst, you will work to provide first line contact support for all IT issues raised by end users and provide resolution where possible or escalate the issues if not. You will support the Group IT Management in delivering a robust and More ❯

IT Support Analyst - Permanent - Stoke-on-Trent - Hybrid This role requires 3-4 days/week on site in Stoke-on-Trent Salary - up to £28,000 IT Support Analyst required for a leading client based in Stoke-on-Trent. The IT Support Analyst More ❯

Insight Global is looking for a Senior Digital & IT Analyst to work on-site at one of our leading manufacturing clients in Loughborough. As a Digital & IT Senior Analyst you are expected to be an advanced professional in business analytics and business processes, responsible for maintaining … general support of hardware and software and supports end users with advanced questions or problems by identifying, researching, and resolving technical problems. The Senior IT analyst will help support a variety of IT processes and manufacturing applications, that are critical to day-to-day business operations. Must … haves: Minimum 4 years hands-on IT Systems experience Recent experience as an IT project manager with exposure to project management skills, standards, methods, and techniques Comfortable dealing with ServiceNow ticketing, documentation and dashboards to analyse and run data assessments to achieve efficiency objectives Demonstrated leadership desire or More ❯

collaboration, and passion, and we invite you to embark on this exciting journey with us. About the Role We are seeking a hands-on IT Support Analyst to join our IT team and assist with the support of our staff's IT requirements, as well as … our internal IT and collaboration systems. We are a growing UK-based multi-site leading-edge technology company, with largely cloud-based IT systems supporting three UK offices as well as hybrid and permanent remote-working staff. As a Company who are heavy users of SaaS based products … ideal for someone who is looking to grow their skillset in these fields and their career in IT. This role reports to the Senior IT Engineer(s) and is based in our Birmingham office. As an IT Support Analyst, you will: Work with the other members of More ❯

Role – IT Business Analyst Location – Coleshill, West Midlands Office travel – Hybrid Salary – £50,000 - £55,000 + Benefits Infinite Talent have partnered with a market leading events business who are embarking on an exciting programme of transformation, to recruit for an IT Business Analyst on a … permanent basis. Role Responsibilities: You will become part of a dynamic, fast-paced IT delivery team, leading a group of business analysts to ensure all change initiatives are delivered to the highest standards. Skills & Experience Required: Experience in the commercial sector, having taken direction, and delivered business transformation programs More ❯

IT Service Desk Analyst Full time, Permanent Location – Ipswich Closing date: 2 May 2025 Who we are: We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our … cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: As the face of Group IT department, you’ll provide excellent customer service to all consumers of the IT services provided to support to the various business units across … workload in line with business expectations. You’ll be required to have the following experience and knowledge: - Experience of working in a 1st line IT support role - Windows operating systems - Active Directory/Group Policy/SCCM/Intune/Autopilot - Microsoft Office/Microsoft Exchange/Office More ❯

Join our Team as an IT Support Analyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an IT Support Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft 365, and … Excellent interpersonal and customer-facing communication skills Strong organisational skills with the ability to remain focussed under pressure Actively maintain technical knowledge of current IT technology offerings and solutions Proactively research and find solutions for customer issues Thorough knowledge and understanding of key products and services Ability to work … understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical More ❯

Job Title: IT & AV Support Analyst Location: Birmingham (Office-Based) Job Type: Full-Time We're looking for a proactive IT & AV Support Analyst to join our team in Birmingham. This hands-on role focuses heavily on AV support, alongside general IT troubleshooting and service … users at all levels, ensuring smooth day-to-day operations and excellent customer service. Key Responsibilities for the : Provide face-to-face and remote IT and AV support. Set up and troubleshoot meeting room equipment and video conferencing tools. Log and resolve incidents and service requests efficiently. Deliver a … service for VIP meetings and events. Maintain strong relationships with colleagues and third-party vendors. Document fixes and contribute to knowledge sharing. Assist with IT equipment moves, reporting, and service improvements. What You'll Need: Experience with AV/video conferencing equipment. Strong IT troubleshooting and customer service More ❯

Job Title: IT Business Analyst - Infrastructure & Microsoft Tech Stack Location: Birmingham (Remote) Job Type: Permanent Salary: £55,000 Are you an experienced Business Analyst with a deep understanding of infrastructure and Microsoft technologies? Do you thrive on translating complex systems into clear business solutions? If so, we … want to hear from you. We are seeking a Senior Business Analyst to play a pivotal role in driving technology and infrastructure projects forward. This is a fantastic opportunity for someone with a solid background in both business analysis and technical systems, particularly within the Microsoft ecosystem. Key Responsibilities … to guide project execution Facilitate workshops, write high-quality documentation, and support change management initiatives Key Requirements: 10+ years of experience as a Business Analyst, with a strong focus on systems and infrastructure Extensive experience with the Microsoft tech stack, including Azure, Microsoft 365, and related platforms Proven ability More ❯

IT Service Desk Analyst Fixed Term Contract until 31st December 2025 £25,000 Per Annum Pro Rata, Plus Jumar Benefits Location: Warwickshire - hybrid working (1 day a week onsite, rest remote working) Jumar is expanding their Managed Services capability; and we're recruiting for a customer focused Service … Desk Analyst who is Midlands based. This is a superb opening to join Jumar on a fixed term basis, due to increased customer demand in the financial services sector. The role will be working at our client's impressive HQ site in Warwickshire 1 day per week. As a … 1st Line Support Analyst you will join the IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive monitoring of incidents and requests contributing More ❯

Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 - £26,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotely)) - The ability to drive and … call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a … willingness to learn quickly is essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. Right to work More ❯

a passion for problem-solving, or maybe you’re the tech-expert amongst your friends? GammaLabs is on the lookout for two 1st Line IT Support Apprentices who are ready to be at very centre of the company’s IT team where you will gain the skills to … develop into a capable IT professional. Role The role will focus on offering technical support and customer service to employees at Gamma. The main responsibility will be to manage IT requests and incidents, also known as ‘tickets’, working to resolve them in a timely manner and making sure … The purpose of this apprentice position is to develop your skills over time until you are able to move into an experienced 1st Line IT Administrator role. As an apprentice you will receive guidance and support from your manager and team to eventually become independent in your role. You More ❯

quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues and maintaining high levels of colleague satisfaction. As part of a large Help Desk team of approximately 20, you will provide assistance … ensuring speed and quality of responsiveness. Respond to helpdesk tickets, troubleshoot technical issues, and provide guidance on software and hardware usage. Assist users with IT-related inquiries, providing clear and concise explanations of technical concepts Perform routine maintenance tasks, including software updates, hardware configurations, and system monitoring. Maintain accurate … of support requests, resolutions, and system changes. Where possible, provide training and support to junior helpdesk staff, sharing knowledge and best practices. Participate in IT projects, such as software rollouts, system upgrades, and infrastructure improvements. What does Knights offer? You will be part of a One Team culture that More ❯