IT Service Desk Engineer Apprentice
- Hiring Organisation
- QA
- Location
- Stanmore, Middlesex, United Kingdom
- Employment Type
- Full-Time
- Salary
- £23,000 - £26,000 per annum
Sona IT is a managed service provider supporting small and medium-sized businesses including financial services, legal, automotive, property, healthcare and charity clients. We look after their users, devices, Microsoft 365 tenants, networks, backups and security, and we take pride in fixing problems properly the first time. About … role: This is an entry-level role for someone starting their IT career. You will join the 1st Line Support team and become the first point of contact for our clients. You will work through monitoring alerts, user requests and starters and leavers, following our documented processes, and escalate ...