ITSupportEngineer An exciting opportunity has become available for an ITSupportEngineer with the International Headquarters IT department at one of the largest voluntary organisations in the world, with a presence in over 134 countries. If you have the IT ability to solve problems and are proactive, innovative and enjoy … supporting people... then apply today! Position: VAC0143 ITSupportEngineer Location: London (office-based with a chance to have a flexible working day only after probation) Hours: Full-time, 35 hours per week Salary: £40976.48 plus travel to work allowance up to £3,800 pa Contract: Fixed term of two years Benefits: Contributory pension scheme; generous travel … Date: 23/11/2025. Please note that this role may close sooner than advertised. About the Role As a member of the wider Service Delivery Team, the ITSupportEngineer is responsible for the timely resolution of first line incidents and ensuring service requests are resolved within SLA. You’ll work within the Service Desk More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
1st Line ITSupportEngineer An excellent opportunity for a proactive and customer-focused 1st Line ITSupportEngineer to join a dynamic technology team supporting clients across cloud, network, and desktop environments. If you’ve also worked in the following roles, we’d also like to hear from you: IT Technician, Service … Desk Analyst, Technical SupportEngineer, IT Helpdesk Analyst, ITSupport Specialist. SALARY: £28,000 - £34,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Faringdon/Chancery Lane EC1N) and 2 days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week … Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a 1st Line ITSupportEngineer to provide first-class technical support and customer service within a fast-paced managed services environment. As a 1st Line ITSupportEngineer you will troubleshoot a variety of hardware More ❯
Haywards Heath, West Sussex, England, United Kingdom
VIQU IT Recruitment
ITSupportEngineer – 3-month contract My Customer is looking for an ITSupportEngineer that will play a key role in providing high-quality technical support to internal employees across multiple platforms and devices (Windows, Mac, Android). The ITSupportEngineer will act as the main escalation point … the Service Desk, this individual will deliver expert troubleshooting and in-person assistance, ensuring smooth, secure, and reliable end-user technology experiences across the organisation. Key skills from the ITSupportEngineer : Previous experience in ITSupport, Desktop Support, or End User Computing (Level 2/3). Strong background supporting both Windows and … management for iOS and Android Familiarity with ITSM tools such as ServiceNow or Freshservice. Good understanding of endpoint security, MFA, encryption, and data protection practices. Key responsibilities of the ITSupportEngineer: Serve as the senior escalation contact for complex or unresolved incidents passed on from the Service Desk. Deliver prompt and professional in-person supportMore ❯
ITSupportEngineer – 3-month contract – London My Customer is looking for an ITSupportEngineer that will play a key role in providing high-quality technical support to internal employees across multiple platforms and devices (Windows, Mac, Android). The ITSupportEngineer will act as the main escalation … the Service Desk, this individual will deliver expert troubleshooting and in-person assistance, ensuring smooth, secure, and reliable end-user technology experiences across the organisation. Key skills from the ITSupportEngineer : Previous experience in ITSupport, Desktop Support, or End User Computing (Level 2/3). Strong background supporting both Windows and … management for iOS and Android Familiarity with ITSM tools such as ServiceNow or Freshservice. Good understanding of endpoint security, MFA, encryption, and data protection practices. Key responsibilities of the ITSupportEngineer: Serve as the senior escalation contact for complex or unresolved incidents passed on from the Service Desk. Deliver prompt and professional in-person supportMore ❯
On-Site ITSupportEngineer (NPPV & SC Cleared)Role: On-Site ITSupportEngineer (NPPV & SC Cleared)Specialism(s): Security Cleared, NPPV Cleared, ITSupport, Windows, Microsoft Technologies, Floor-Walking, Ivanti Ticketing, Asset Management, Device Builds, Cyber Security, 1st Line Support, 2nd Line SupportType: Contract (Daily Rate)Location: OxfordshireIR35 Determination: Inside … IR35Pay Rate: £250 - £300 per dayStart Date: 10/11/2025 (ASAP/Urgent)Duration: 2 Months (likely extension)On-Site ITSupportEngineer (NPPV & SC Cleared)CPS Group UK are delighted to be working with leading organisation to appoint an NPPV & SC Cleared On-Site ITSupportEngineer to provide robust on … site technical support to employees. The On-Site ITSupportEngineer should possess both excellent technical support and interpersonal skills and be highly proficient in Microsoft-centric IT support.The NPPV & SC Cleared On-Site ITSupportEngineer will perform 1st & 2nd Line break-fix, deployment and support services in a More ❯
ITSupportEngineer Up to £32k Worthing, West Sussex (onsite) middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard a 1st/2nd Line ITSupport Engineers! After already placing within the business, we know firsthand how well they treat their staff and … clients! This is a great move for a Service Desk/ITSupportEngineer who is looking for the right environment to grow and develop their skills. This MSP offer every Engineer a clear progression plan, exciting project work and a great team culture. In time you will receive your own training platform account, fully paid … the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/2nd line duties within their managed services team. Support circa 3,500 end user clients with their day-to-day ITsupport, whilst gaining access to projects such as; site relocation, server installs and upgrades, implementing More ❯
ITSupportEngineer Up to £35k Farnham, Surrey middle is partnered with an IT Managed Services Provider (MSP/IT Consultancy) based in Farnham to onboard a 2nd Line Engineer! After placing within the business, we know firsthand how well they treat their staff and clients! This is a great move for a Service … Desk/ITSupportEngineer looking for the right environment to grow and develop their skills. They love helping their SME clients in the region and are ever-growing, through natural business referrals all thanks to the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/… 2nd line duties within their managed services team. Support circa 3,500 end user clients with their day-to-day ITsupport, whilst gaining access to projects such as; site relocation, server installs and upgrades, implementing backup solutions and much more. Ideal Skills: Proficient experience within Windows environments. O365, SharePoint, Exchange and Microsoft Entra ID (Azure Directory More ❯
2nd/3rd Line ITSupportEngineer, Oxford, COR7382 Are you an experienced ITSupportEngineer looking to take ownership of projects and technical delivery within a growing MSP? This could be the perfect next step for you! The Role As a 2nd/3rd Line ITSupportEngineer, you’ll … play a key role in delivering IT projects, handling escalations, and ensuring smooth service delivery for a range of customers. You’ll manage and deliver Microsoft 365 and Azure environments, perform on-site and remote support, and contribute to improving systems, documentation, and customer experience. This is a varied and hands-on role that combines project delivery with … remote with some work from their Oxford offices, and client site visits as required. What’s Required? The ideal candidate will have: Solid experience in 2nd or 3rd Line ITSupport, ideally within an MSP environment Strong knowledge of Microsoft 365, Azure, and Windows Server technologies alongside networking fundamentals (DNS, DHCP, VPN, firewalls) The ability to deliver projects More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
WSR are looking for a hybrid 2nd Line ITSupportEngineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus … problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line ITSupportEngineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd Line ITSupportEngineer Responsibilities: You’ll … be the face of our technical support service—resolving issues in person and remotely while maintaining outstanding customer satisfaction. Your day-to-day will include: Delivering Tier 1 & Tier 2 technical support professionally and efficiently Troubleshooting issues remotely and on-site, escalating to Tier 3 when needed Owning and resolving queries within agreed SLAs Managing your ticket queue More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
Onsite IT Field SupportEngineer who is a technically minded team player with good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a well-established IT Services Company based in the City of London. WORK WITH THE LATEST CLOUD SERVICES AND TECHNOLOGIES This role is focusing on … TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field SupportEngineer who is a technically minded team player with good IT troubleshooting and user facing skills. As the Onsite IT Field SupportEngineer you will act primarily as an onsite engineer for a set of clients and work closely with technical leads, account managers and other tech teams to deliver an IT vision which future proofs client systems. Working as the Onsite IT Field SupportEngineer you will be supporting clients onsite on a regular More ❯
Hounslow, Middlesex, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
2nd Line ITSupportEngineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2nd Line ITSupportEngineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company over the past five years, with … still working there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2nd Line ITSupportEngineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming for first-time fixes. Manage incidents and problems … escalated from 1st Line Engineers. Deliver high-quality support to both internal and external customers. Offer solutions or workarounds while ensuring customer SLAs are met and escalating concerns when necessary. Prioritise, document, and resolve tickets according to agreed service levels. Maintain and develop the team’s knowledge base, sharing information to improve support. Record accurate time entries using Autotask. More ❯
Part Time | M365 IT & Security SupportEngineer | £300 - £350 | Outside IR35 | Onsite We’re recruiting an experienced M365 IT & Security SupportEngineer to assist our client through a busy transitional period. This 2-month contract is determined as Outside IR35 and offers a daily rate between £300 - £350 per day. This part-time position … days per week) requires onsite attendance in central London on all working days.The successful candidate will work closely with the IT & Security Manager to reduce ticket backlog, coordinate with the MSP and wider business, and deliver hands-on 2nd to 3rd line support across infrastructure, Microsoft services, and security operations. Key Requirements SupportIT & Security Manager … with hands-on technical troubleshooting tasks Proactively clear backlog of 2nd–3rd line ITsupport tickets and administrative duties Administer M365 tenant, Entra ID, Exchange, SharePoint, Defender platforms Manage SharePoint permissions, documentation, and 'joiner-leaver-mover' processes Coordinate effectively with MSP and wider business, handle vendor management Roll out security policies, review permissions, and manage user access SupportMore ❯
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Richmond Square Consulting Limited
ITSupportEngineer Fareham, Hampshire ITSupportEngineer required by a fast growing and cutting-edge design & technology company based in Fareham, Hampshire. The Senior Infrastructure Engineer will work on exciting projects utilising cutting-edge design and tech, and provide 2nd and 3rd line support across Windows Server, Azure, O365, VMware and … Linux OS/platforms. Any scripting and/or DevOps experience as well as a desire to progress to an Infrastructure Engineer would be ideal, but not essential. Benefits Not only will the ITSupportEngineer join a rapidly growing cutting-edge design & technology company, but they will also benefit from: Starting salary of … and cold drinks, Company events & social hours Secure onsite parking Friendly and supportive team that will encourage growth and development A few details about the role As a Infrastructure Engineer for my client, you will have a varied, exciting and challenging role, and your responsibilities will be very much project dependant. However, typical responsibilities are very likely to include More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Circle Group
3rd Line ITSupportEngineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line ITSupportEngineer to join their … Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line ITSupportEngineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work closely with internal teams … Experience in technical pre-sales or consultancy roles Exposure to project management methodologies Commercial awareness and ability to align technical solutions with business needs Key Responsibilities: Lead and deliver IT infrastructure projects across educational settings Provide remote and onsite support across Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope More ❯
ITSupportEngineer, Newbury, Berkshire. Office Based. Microsoft and Linux skills required. Newbury based technology company are looking for an internal supportengineer who will be required in the office daily. In this broad role you will provide support to internal users ensuring the smooth operation of the IT infrastructure with a focus … The role involves supporting both Microsoft Windows and Linux Mint laptops and associated server estate and corporate network (including cloud services and SaaS subscriptions). Key responsibilities include - Desktop Support - 1st and 2nd line Windows and Linux Desktop support. User management - involved in account creation, permissions, provisioning, etc Network Administration - monitor and maintain the corporate network. Cloud and SaaS … Support - support various cloud and SaaS subscriptions and related services. Focus on Google workspace and AWS Troubleshooting - diagnose and resolve technical issues across a range of devices. Documentation - keep documentation accurate and up-to-date. Experience required - Extensive knowledge of desktop support and IT systems. Linux installation and management of devices. Active Directory management Windows More ❯
role is 100% office based in Bicester. If you are not within a reasonable commute or clear you are relocating already please do not apply. Are you an experienced ITSupportEngineer with MSP experience? Do you thrive in a dynamic B2B support environment and enjoy resolving technical challenges across a range of technologies? Equation Recruitment … is working on behalf of a fast-growing Managed Service Provider based in Bicester, recruiting for a proactive and technically capable ITSupportEngineer to join their expanding team. This role sits firmly between 1st and 2nd line support, ideal for someone who has already built a solid technical foundation and is now ready to step … career progression Exposure to varied B2B client environments and technologies Collaborative team culture focused on growth and development The Role You will be responsible for delivering high-quality technical support to business clients across the UK. From handling escalated support tickets to assisting in project delivery, you'll play a key part in keeping our clients operational, secure More ❯
ITSupportEngineer - Orpington - On-site with occasional travel to customer sites - £28k - £35k FryerMiles are delighted to be working with an award winning, integrated solutions provider to assist with their recruitment of an On-site L1 & L2 Engineer. Specific responsibilities include: Support customers on-site via email, phone or ticketing system Overseeing technical support … be resolved remotely Acting as the initial point of contact for diagnostics, incident logging and configurations Contributing to log all calls via a ticketing system Provide out-of-hours support on-site to customers as and when required Ability to create reports and document issues whilst escalating when required Liaising with senior teams for complex issues and learn the … troubleshooting steps for new users Allocate complex issues to the relevant teams Experience/Qualification: 1-2 years in a proven background in ITsupport and managed service delivery CompTIA A+, Network A+ or Microsoft Certified Experience with remote support tools and ticketing systems Proficient in Windows operating systems, Active Directory, Office365 and Networking Excellent understanding in More ❯
Farnham, Surrey, United Kingdom Hybrid / WFH Options
ECS Resource Group Ltd
1st Line ITSupportEngineer Salary: £26,000 - £30,000 Location: Farnham (Hybrid - 4 days onsite) Schedule: Mon-Fri, 8:00-16:30 or 9:00-17:30 (1-hour break) On-Call: 1 in 3 Saturdays We're looking for a friendly, proactive, and technically skilled 1st Line ITSupportEngineer to be … the go to person for everyday IT issues across our organisation. This is a customer facing role where your ability to troubleshoot, communicate clearly, and resolve problems efficiently will directly impact user satisfaction and operational success. Key responsibilities: Be the first point of contact for IT queries via phone, email, and HALO ITSM Log, categorise, and prioritise incidents … resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to meet SLA targets More ❯
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
Reed Technology
ITSupport Field Engineer (Windows 11 & Office 2024 Rollout) Colchester £180-£200 per day (Umbrella) Initial 3 Months Required across UK sites (all expenses paid) REED Technology are working with a client who are seeking an ITSupport Field Engineer to join their Group IT team based in Colchester. You'll play a … that involves regular travel to sites nationwide. When not travelling, you'll be working from the main office in Colchester, assisting with device builds, configurations, and testing. Key Responsibilities Support the rollout of Windows 11 and Office 2024 upgrades across multiple sites. Carry out on-site visits to complete upgrades, deliver user support, and ensure minimal disruption. Build … when not on the road. Coordinate with internal teams to schedule branch visits and update project progress. Manage hardware logistics, including collection and return of legacy equipment. Provide general ITsupport, rebuilds, re-images, and BAU technical assistance. Maintain professional standards for cable management and workstation setups. Skills & Experience Strong technical knowledge of Windows 10/11 and More ❯
Guildford, Surrey, England, United Kingdom Hybrid / WFH Options
SER (Staffing) Ltd
1st Line ITSupportEngineer - Guildford - Hybrid Working! Location : Guildford, Surrey (2 days per week onsite after 1st month) Salary : Dependant on experience We're looking for a motivated 1st Line ITSupportEngineer to join our clients dynamic IT team. In this hands-on role, you’ll provide first-line support to internal users, manage laptops/desktops, and assist with Microsoft 365 tools (Teams, SharePoint, Power Automate, Outlook, etc.). What you’ll do: Provide first-line support for hardware, software, and connectivity issues Set up and maintain laptops, desktops, and peripherals Support user account management (Active Directory & M365) Help with IT inventory, asset tracking, and … documentation Assist with internal systems, helpdesk queries, and demo room setup What we’re looking for: 2+ years' experience in ITsupport (especially M365 & Active Directory) Confident in hardware setup & troubleshooting Local to Guildford (within 1-hour commute) Full UK driving licence + own transport You'll be joining a friendly, supportive team with opportunities to grow and More ❯
Junior ITSupport EngineerGuildfordHybrid - 3 days on-site (Month 1 Fully On-site)£26,000 - £28,000 + Training + Private Medical Insurance + Holiday + Pension This is an excellent opportunity for a Junior ITSupportEngineer who is looking to further their skills and grow with an award-winning technology business.This company is … organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation.In this varied role, you'll provide first line support for all end-user technical issues, escalating complex problems as needed. You will manage hardware & asset management, handling the setup, maintenance, and inventory of equipment. You'll perform user … account management-provisioning and decommissioning accounts in Active Directory and Microsoft 365, while also providing essential Microsoft 365 support for tools like Teams and SharePoint. Finally, you will handle documentation & reporting, assist with demo rooms setup, and perform general help desk administration tasks like logging work orders and vendor liaison.The ideal candidate will have previous experience in a similar More ❯
Burgess Hill, West Sussex, England, United Kingdom Hybrid / WFH Options
SER (Staffing) Ltd
2nd Line ITSupportEngineer – Burgess Hill – Up to £35,000 + Hybrid! We’re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2nd Line ITSupportEngineer to join their growing team. You’ll be supporting a wide range of technologies including Microsoft … Azure, Veeam, VMware, and more — within a fast-paced, cloud-first MSP environment. This is a great opportunity for someone ready to step up, take ownership, and develop their IT career. Tech Stack: Windows Server/VMware/Hyper-V Microsoft 365 & Azure Networking – Firewalls, Routers, Switches Veeam Backup/Intune MDM MSP experience (desirable) What You Get: Salary More ❯
Benson, Wallingford, Oxfordshire, England, United Kingdom
Grundon
for an exciting opportunity where your skills will shine and your ideas will shape the future? At Grundon, we are on the lookout for a dynamic, passionate, and driven ITSupportEngineer to join our IT team based in Benson. This is more than just a job, it’s an opportunity to join a company … that is here to show the world that there is more to waste than it seems. Here your contributions will make a real difference as we work towards our shared vision to unlock the potential of waste whilst we are dedicated to leaving a better planet for future generations. Reporting into the Infrastructure Support Manager/Head of … IT you will play a key role in driving our mission forward by delivering innovative IT and Communications support that empowers employees across the business to work smarter, faster, and more efficiently through reliable, cutting-edge technology solutions. As part of the role you will need to be able to commit at least 2 days in the More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
Platform Recruitment Limited
About the role We are partnering with a well-established and growing company in Buckinghamshire. They are looking for a talented ITSupport & Software Engineer to join their team. This is a hands-on role where you will work across ITsupport, software development, and system integration projects. Responsibilities General ITSupport: - Set … up Windows PCs/laptops and install software for employees. - Provide training on company-wide software systems. - Liaise with external ITsupport for troubleshooting. - Maintain and upgrade company servers. - Set up NUCs and install software for customers. Internal Software (EMS): - Ongoing development and improvements. - Build and develop reports for departments. - Perform mass changes to system data as requested. … with optional family cover. - Life assurance: 3x annual salary after one years service. - Holiday leave: 25 days plus bank holidays, increasing with service. - Sick leave & other statutory leave: - Wellbeing support: - Mobile devices & office refreshments: - Referral scheme: - Eye care vouchers & training: If you feel like you have the above experiance to this position please apply with a copy of your More ❯
Robert Half have partnered on an exclusive basis with a growing SME in the Cyber Risk space to support their continued growth. I am seeking a proactive and customer-focused ITSupportEngineer to join my clients' dynamic IT team. The ideal candidate will provide technical support, troubleshoot hardware and software issues, and ensure … the smooth operation of our IT infrastructure. This role requires strong problem-solving skills, excellent communication abilities, and a passion for technology. Key Responsibilities Provide first and second-line technical support to end-users in-person, by email, and over Zoom. Diagnose and resolve hardware, software, and network issues on desktops, laptops, printers, and mobile devices. Install, configure … and maintain operating systems, applications, and IT equipment. Monitor and maintain IT systems, including backups, antivirus, and security updates. Document issues, solutions, and processes in our IT knowledge base. Escalate complex problems to senior IT staff. Assist with onboarding and offboarding of employees, including device setup and account provisioning. Ensure compliance with company IT policies More ❯