ITSupportEngineer/Infrastructure Engineer The Fortune group our recruiting for an ITSupportEngineer for our MSP client based in Maidstone, with occasional travel to London office. You will deal with 2nd/3rd line technical issues as well as lead/mentor the 1st/2nd line team. If you … do not have leadership/management experience but would like to make the move into a management role, please apply. The Suitable ITSupportEngineer should have worked previously in a technical ITsupport role covering 2nd/3rd line support for at least 3+ years. Additionally, the successful candidate will have shown dedication More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Pulse IT Recruitment Ltd
ITSupportEngineer/Service Desk SupportEngineer (2nd & 3rd Line) As a SupportEngineer will be able to find & solve problems, or simply make changes where required to the project/product you are working on. You will be comfortable in taking responsibility for the ITSupport within the business … and have a passion for solving problems. Our ITSupport Engineers are an integral member of our team and are involved influencing the support of sophisticated solutions and ensuring their robustness. This is a superb time to join and be part of our growth. You will have: Solid experience as an ITSupportEngineer within an MSP environment (Essential) Experience in working to SLA’s . Experience of supporting multi-site clients. 2nd - 3rd Line Support is essential. A valid UK Driving License. Desirable experience/qualifications: Any Microsoft certification (MCSA, MCSE, VMware etc.) Network Support (Ideally comprehensive Cisco Networking tools) Technical Skills Required: Office 365/O365 Citrix and Hyper More ❯
Employment Type: Full-Time
Salary: £28,000 - £40,000 per annum, Negotiable, Inc benefits
Gravesend, England, United Kingdom Hybrid / WFH Options
Apex IT Consultants
Salary: £35,750.00 - £40,000.00 per year Location: Hybrid remote in Gravesend DA12 Timing: Monday to Friday Job Summary As an ITSupportEngineer at Apex, you will bring your expertise in ITsupport and customer service to ensure seamless operations for clients while also contributing to key projects. Our ideal candidate will: Have excellent … with strong attention to detail and the ability to work well independently and as part of a team. Requirements: Minimum 3 years of experience within a network consultancy/IT services company environment, with experience in implementation and support services. In-depth knowledge of Microsoft domain infrastructure, including Active Directory, Group Policy, and DNS. Experience in the implementation … upgrade, and migration of Windows Servers, as well as troubleshooting support and general administration. Hands-on experience with virtualization technologies such as VMware, Citrix, and Hyper-V, including their setup and management. Experience with Microsoft 365 setup and migrations. Experience with Azure and/or AWS setup and management. Experience with M365 backups and restore. Experience with SharePoint and More ❯
Junior ITSupportEngineer £28-34k + Benefits, London Bench IT are looking to onboard a Junior SupportEngineer/L1.5 Engineer to support a global financial services organisation. This position would be ideal for a motivated candidate seeking their 1st or 2nd job within the IT sector who has … a strong desire to learn and develop their skills. The successful candidate should have the skills and experience included below; Some experience in ITsupport or relevant internship Associate's degree in IT, Computer Science, or related field; or equivalent experience Respond to IT service desk tickets Assist users via phone, email, or in-person Set … up and maintain computers and peripherals Manage user accounts and passwords Support software installations and updates Ability to troubleshoot technical issues Good communication skills Strong problem-solving skills Ability to work independently and in a team Desirable skills/technology the client will provide training on; Proficient with Operating Systems (Windows 11/Windows Server) Microsoft 365: Outlook, OneDrive More ❯
S-SA Digital gives you total reliability to help scale your career in the cloud. Position: 1st/2nd Line SupportEngineer Type: Permanent Location: Milton Keynes Job Description We have a fantastic opportunity for a 1st/2nd Line SupportEngineer to join a leading ITSupport company (MSP) in Milton Keynes to … provide technical support to their nationwide customer base. The ideal candidate will have a passion for Microsoft technologies, with strong commercial experience with Azure, AD, Office365, etc. (MS certification would be advantageous, although not essential). The successful candidate will be part of our first response teams and will ensure that our customers receive an excellent and consistent service … experience. The 1st/2nd Line ITSupport Technician will ideally come from the background of an IT Managed Service Provider; however, this is not essential as there will be plenty of training for the successful candidate. You will be motivated, a natural problem solver, and able to follow the process for ticketing systems (ConnectWise), as well More ❯
We are seeking a Senior ITSupportEngineer to join a dynamic and growing IT service provider based in High Wycombe, Buckinghamshire. This is a fantastic opportunity for an experienced IT professional to play a key role in shaping technical operations, mentoring junior staff, and contributing to the strategic direction of the ITsupport function. Key Responsibilities for the Senior ITSupportEngineer in High Wycombe, Buckinghamshire include: Lead and manage complex technical support issues across client environments, ensuring high standards of service delivery. Provide expert support in Windows technologies and related infrastructure (server, desktop, cloud, and network environments). Oversee and contribute to BAU support as … well as deliver technical input on IT projects (migrations, deployments, upgrades). Act as an escalation point for the support team and work closely with stakeholders to drive issue resolution and service improvements. Mentor and guide junior engineers, sharing knowledge and fostering technical growth across the team. Assist in shaping IT policies, documentation, and best practices across More ❯
We are seeking a Senior ITSupportEngineer to join a dynamic and growing IT service provider based in High Wycombe, Buckinghamshire. This is a fantastic opportunity for an experienced IT professional to play a key role in shaping technical operations, mentoring junior staff, and contributing to the strategic direction of the ITsupport function. Key Responsibilities for the Senior ITSupportEngineer in High Wycombe, Buckinghamshire include: Lead and manage complex technical support issues across client environments, ensuring high standards of service delivery. Provide expert support in Windows technologies and related infrastructure (server, desktop, cloud, and network environments). Oversee and contribute to BAU support as … well as deliver technical input on IT projects (migrations, deployments, upgrades). Act as an escalation point for the support team and work closely with stakeholders to drive issue resolution and service improvements. Mentor and guide junior engineers, sharing knowledge and fostering technical growth across the team. Assist in shaping IT policies, documentation, and best practices across More ❯
Worthing, England, United Kingdom Hybrid / WFH Options
Aluminumwindowdesigns
Technical SupportEngineer/IT Service Desk Analyst/SolarWinds Join to apply for the Technical SupportEngineer/IT Service Desk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical SupportEngineer/IT Service Desk Analyst with solid experience in root … in Worthing, West Sussex, with a hybrid working model (3 days in the office, 2 days remote). Salary: £29,000 - £35,000 per annum + Benefits. Responsibilities: Manage support cases and troubleshoot customer environments. Host remote support sessions and maintain customer contact. Document bugs, procedures, and share information with sales. Guide junior team members and recommend process More ❯
Crawley, West Sussex, United Kingdom Hybrid / WFH Options
Paradigm Employment Services
ITSupportEngineer We have an exciting opportunity for a skilled and motivated ITSupportEngineer to join a leading international company with operations in the United Kingdom and Europe. Our client specialises in proactive, secure, and highly efficient ITsupport, cybersecurity, and cloud management services, providing cutting-edge solutions to businesses … dynamic environment. This role is perfect for professionals seeking to take on new challenges, expand their responsibilities, and advance their careers in the industry. Main Responsibilities for the successful ITSupportEngineer : As an ITSupportEngineer, your role will involve a mix of client projects, service desk escalations, and on-site installations. This … strong technical expertise and a willingness to travel as needed. Build and maintain strong client relationships by providing exceptional customer service and proactive support. Travel to client sites for support and installation projects, ensuring seamless service delivery. Deliver first and second-line ITsupport to end-users, troubleshooting hardware, software, and network-related issues. Assist users with More ❯
Brighton, Brighton and Hove, East Sussex, United Kingdom Hybrid / WFH Options
Paradigm Employment Services
ITSupportEngineer We have an exciting opportunity for a skilled and motivated ITSupportEngineer to join a leading international company with operations in the United Kingdom and Europe. Our client specialises in proactive, secure, and highly efficient ITsupport, cybersecurity, and cloud management services, providing cutting-edge solutions to businesses … dynamic environment. This role is perfect for professionals seeking to take on new challenges, expand their responsibilities, and advance their careers in the industry. Main Responsibilities for the successful ITSupportEngineer : As an ITSupportEngineer, your role will involve a mix of client projects, service desk escalations, and on-site installations. This … strong technical expertise and a willingness to travel as needed. Build and maintain strong client relationships by providing exceptional customer service and proactive support. Travel to client sites for support and installation projects, ensuring seamless service delivery. Deliver first and second-line ITsupport to end-users, troubleshooting hardware, software, and network-related issues. Assist users with More ❯
Senior ITSupportEngineer Location: Luton, Bedfordshire, Watford, Hertfordshire - Role is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills … development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. The Opportunity: We're currently seeking a Senior ITSupportEngineer to provide expert-level technical support across multiple campuses. This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services that More ❯
Hiring: Senior ITSupportEngineer I'm working with a large, well-established independent boarding school that's looking for a Senior ITSupportEngineer to join their dynamic in-house tech team. Location: Surrey Salary: £34,000 - £38,000 Hours: Full-time, 40 hrs/week, all year round Start: ASAP This is … a fantastic opportunity for someone who enjoys variety, ownership, and working across a large site with a complex IT landscape. You'll be hands-on with a broad mix of technologies - from Microsoft 365 and Google Workspace to networking, virtualization, security, and device management - while playing a key role in delivering IT strategy and user experience improvements. Key … responsibilities include: Providing 2nd/3rd line support across cloud, infrastructure, and networking Managing and maintaining IT systems (Servers, storage, backups, network services) Supporting users (staff & students), resolving escalated issues and managing helpdesk operations Implementing and maintaining IT security best practices Contributing to IT projects and life cycle planning alongside the IT Operations Manager Were More ❯
2nd Line ITSupportEngineer 2nd Line ITSupportEngineer – Social Messaging Platform – Horsham, West Sussex (Tech stack: 2nd Line ITSupportEngineer, Windows, 1st Line, Windows Server, Office 365, Active Directory, Exchange, Intune, Azure, Microsoft Endpoint Manager, ITIL, Service Desk, Desktop Support, Mobile Device Management) In 2012 our client … in the UK and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2nd Line ITSupportEngineer (Windows) with strong exposure to 1st line duties and a solid foundation in the Microsoft/Windows technology stack. You will be joining a collaborative … IT team supporting a Windows-based environment and providing support across a range of user devices including PCs, laptops, and mobile phones. You will be the go-to person for escalated support queries and play a vital role in ensuring end users remain productive and satisfied with the IT service provided. Responsibilities: Provide 2nd line ITMore ❯
New Milton, England, United Kingdom Hybrid / WFH Options
entrustIT (South Central)
Field 2nd Line ITSupportEngineer | Milton Keynes Region | £28,000 - £35,000 | Remote with Field Work Join a team where your skills make a real difference. Are you an experienced IT professional with a passion for solving problems and helping people? Do you enjoy variety in your day and the opportunity to work both from … home and on-site? Entrust IT , a trusted Managed Services Provider, is looking for a Field 2nd Line ITSupportEngineer to support our growing client base in the Milton Keynes region . With over a decade of delivering high-quality IT solutions, we take pride in offering expert support to a diverse … range of organisations — and we're ready to welcome a talented engineer like you to our friendly and professional team. Key Responsibilities of the Field 2nd Line ITSupportEngineer: Supporting client IT environments remotely and on-site, bringing clarity and resolution to technical issues Diagnosing problems, resolving incidents, and escalating when necessary to 3rd More ❯
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
entrust IT
Field 2nd Line ITSupportEngineer | Milton Keynes Region | £28,000 - £35,000 | Remote with Field Work Join a team where your skills make a real difference. Are you an experienced IT professional with a passion for solving problems and helping people? Do you enjoy variety in your day and the opportunity to work both from … home and on-site? Entrust IT , a trusted Managed Services Provider, is looking for a Field 2nd Line ITSupportEngineer to support our growing client base in the Milton Keynes region . With over a decade of delivering high-quality IT solutions, we take pride in offering expert support to a diverse … range of organisations and were ready to welcome a talented engineer like you to our friendly and professional team. Key Responsibilities of the Field 2nd Line ITSupportEngineer: Supporting client IT environments remotely and on-site, bringing clarity and resolution to technical issues Diagnosing problems, resolving incidents, and escalating when necessary to 3rd Line More ❯
2nd Line SupportEngineer – Reigate - £30k - £33k + excellent benefits Our client is a well-established organisation based in Reigate; due to continued growth and expansion they are looking to recruit a 2nd Line Support Engineer. Responsibilities include: Under the guidance of the Network Manager: Provide Specialist ITsupport that ensures the site establishes and … plans. Follow instructions to test site backup and malware protection procedures. Ensure all jobs are logged within the helpdesk and investigated as required. Skills Required: Industry qualifications within the IT sector, include; Microsoft, Cisco, Aruba, Apple, is preferred. 2 – 3 years experience in an IT helpdesk or ITSupport environment Solid understanding of wired and wireless … a team under pressure Experience in the education sector is desirable but not essential Technical troubleshooting and problem management skills Interpersonal skills sufficient to assist non-technical users of IT Hours – Monday – Friday - 08:00 -16:30 Keywords – line support, 2nd line, 2nd line support, ITSupport, helpdesk support, 2nd line helpdesk supportMore ❯
Employment Type: Permanent
Salary: £30000 - £33000/annum plus excellent benefits
New Job Alert - Mobile ITSupportEngineer - Education Sector London (Enfield, Hackney, Greenwich) £30,000 - £35,000 | 25 days holiday + your birthday off Full-time | Monday to Friday | 8:00am - 4:00pm Enhanced DBS required I'm recruiting on behalf of a technology solutions provider that supports multiple education sites across London. They're looking for … a Mobile ITSupportEngineer to join their growing team and delivery high quality onsite and remote ITsupport across schools. The Role: You'll be the on-site point of contact across three schools, supporting staff and students with 1st and 2nd line technical issues. back by a wider remote service desk and technical … team, you'll maintain hardware, resolve incidents and contribute to improvements in IT systems used for teaching and learning. Note: This is a mobile field-based role across three schools. Travel expenses are not reimbursed. Key Responsibilities: Troubleshoot and resolve IT issues across devices and classroom equipment Maintain laptops, AV screens, printers and interactive technologies Support staff More ❯
Join Our Team as an Onsite ITSupportEngineer Job TitleOnsite ITSupportEngineer Salaryup to £35,000 LocationBrighton (Onsite with a key client) Are you passionate about delivering top-tier ITsupport and exceptional customer service? Do you thrive in a fast-paced, client-facing environment where your technical skills and … problem-solving abilities make a real impact? If so, we want to hear from you! About the Role As an IT Onsite Technical SupportEngineer , you'll be the go-to expert for one of Focus Group's key client accounts. You'll provide 1st and 2nd line support across a range of technologies including Office … wireless systems. This is a hands-on, client-facing role where your ability to troubleshoot, communicate, and deliver results will shine. What You'll Be Doing Managing and resolving support tickets with efficiency and professionalism Providing desk-side, telephone, and remote support to end users Diagnosing and resolving technical issues across hardware, software, and networks Supporting project deployments More ❯
ITSupport Analyst - 1 st/2nd Line, AD/GP, O365 c.30k ITSupport Analyst/Helpdesk Support Analyst - 1 st & 2nd Line Support, Win10/Win11, MS Office, Windows Server AD/GPo/AD Connect/Entra, MS Office 365/MS Exchange, InTune/Endpoint Manager, LAN/Wireless/… VPN, Permanent, Maidstone, Kent, £30k - £32k +Benefits. Well established Managed Services Provider (MSP) and Datacentre Ops company seeks ITSupport Analyst/Helpdesk Support Analyst to join the team and play a key role in the management of incidents, tickets and processes on the desk supporting clients across the UK. You will provide user and technical support over the phone, remotely and at the desktop providing high quality customer service at all times. You will work within a small team of IT Helpdesk Engineers and take a lead role where appropriate. As such you will gain a great deal of ownership and technological exposure, retaining input when escalating issues so as to develop technological expertise. More ❯
We have an exciting opportunity for a 3rd Line ITSupportEngineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they’re very interested in … keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior ITSupportEngineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with clients … week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. 3rd Line ITSupportEngineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role focuses More ❯
St. Leonards-on-Sea, East Sussex, England, United Kingdom
MFK Recruitment
We have an exciting opportunity for a Senior ITSupportEngineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they’re very interested in having … keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior ITSupportEngineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with clients … from week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Senior ITSupportEngineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role focuses More ❯
TN38, Saint Leonards-on-Sea, East Sussex, Hollington, United Kingdom
MFK Recruitment
We have an exciting opportunity for a Senior ITSupportEngineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they’re very interested in having … keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior ITSupportEngineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with clients … from week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Senior ITSupportEngineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role focuses More ❯
Description We are recruiting on behalf of our client, an innovative and education-focused IT Managed Service Provider, for a passionate and proactive ITSupportEngineer to join their team on a full-time basis. This role is based at a leading independent college in Farnborough and offers an exciting opportunity to be a key part … of the onsite IT team, supporting both users and infrastructure in a dynamic educational setting. Location: Farnborough, Hampshire Salary: Up to £27,000 per annum (depending on experience) Benefits: 22 days annual leave + Bank Holidays Lunch provided during term time Free onsite parking Pension scheme Personal Development Plan including training opportunities Key Responsibilities ITSupport & Service … Delivery: Provide high-quality first- and second-line support to staff and students. Manage and resolve helpdesk tickets, prioritising face-to-face support where possible. Assist with device deployment, troubleshooting, and maintenance (PCs, laptops, tablets, printers, interactive screens). Support student device issues during busy periods. Infrastructure & Systems Administration: Assist in maintaining and developing the college’s More ❯
Overview nscglobal (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. nscglobal is an independent, rapidly growing, private company that for more than a decade has delivered tailored solutions to 50 of the world's leading multinational enterprises, outsourcers and service providers. nscglobal offers a unique business model … as necessary and taking action to resolve exceptions. Candidate must be able to demonstrate the following experience: Has more than 48 month's experience in a Level 3 Deskside Support or similar role or Has gained experience (typically four year's full time or equivalent) as a competent user of computer systems and has demonstrated an aptitude for ICT … local area networks etc.) Proficient with desktop Operating Systems with a working knowledge of common desktop applications (e.g. Microsoft Office, Oracle etc.) The application of automated systems to the support of specific business functions or processes. The management of the interaction between two or more networking systems, computers or other "intelligent" devices. Familiar with Corporate, Industry and Professional Standards More ❯
Horsham, England, United Kingdom Hybrid / WFH Options
Benchmark Capital
ITSupportEngineer Location: Horsham, West Sussex (Hybrid Working Available) Type: Full-Time | Permanent Salary: Competitive, based on experience About Us Benchmark is one of the UK’s leading financial planning businesses, aiming to help our clients realise aspirations and achieve peace of mind. We do this through our unique business model which provides supports to over … across our employed, self-employed and independent segments. The solutions are award-winning, enabled by proprietary technology covering regulatory, platform and investment services, all of which are designed to support advisers at every step of their journey – from starting their career, improving how they run productively and effectively, to accelerating its growth and ultimately thinking about succession planning. We … of having a focussed business model with clear accountability with the benefits of being part of one of the UK’s largest financial services businesses. The Role As an ITSupportEngineer, you’ll be the first point of contact for technical support across the business. You’ll play a key role in maintaining our ITMore ❯