20 of 20 1st Line Engineer Jobs in the South East

training and development alongside nationally recognised certifications and eventually progressing into 2nd and 3rd Line Support Engineer roles. As a 1st Line Engineer, you'll be the first point of contact for our customers when issues arise. Your primary responsibility … deliver friendly, professional support and learn fast. 1st Line Support Engineer Job Overview Respond to incoming support requests via phone, email, and ticketing system. Log and triage tickets accurately. Resolve straightforward technical issues with support from the team. Escalate more complex issues appropriately. Maintain clear ...

1st Line IT Support Engineer Salary : Up to £30,000 DOE Location : Horsham The Opportunity Are you looking to kick-start or take the next step in your IT career with a growing Managed Service Provider? We're working with an ambitious and expanding … eight years ago. Providing fully managed IT, communications and print services to businesses across the UK, they're now looking to welcome a motivated 1st Line IT Support Engineer to their technical team. This is a fantastic opportunity for someone with a passion for technology ...

1st Line Helpdesk Engineer - White Label IT (Farnborough) Bored of the same tickets every day? Flying through your queue but still waiting for someone to give you a real shot? At White Label IT, we know that feeling and we’ve built the perfect place … five minutes later you’re working with a senior engineer to crack a 2nd line problem. This is where ambitious 1st line engineers thrive. If you love variety, love moving fast, and want a role that genuinely stretches you, this is the place ...

Overview Our client is seeking a 1st Line IT Support Engineer for an MSP, to be based in Havant, Hampshire. Responsibilities Answering calls and responding to tickets from customers. Provide remote support to resolve problems that the customer is facing relating to any aspect … highly beneficial toward your application. Application & Contact Should you have any questions or wish to apply please contact Clear IT Recruitment Limited. Job Title: 1st Line IT Support Engineer - 5342 Job Reference: 5342 #J-18808-Ljbffr ...

About the Role As a 1st Line Engineer at Akita, you will be part of a dedicated support team within a busy IT services company. You will often be the first point of contact for customers and will play an important role in delivering ...

Microsoft Cloud Solution Partner providing IT support, digital transformation and Dynamics 365 consultancy in the UK. We seek a D365 Business Central 1st Line Engineer to join our remote team, guiding customers and triaging issues to keep Business Central running smoothly. You will diagnose basic problems, perform first-line fixes and coordinate with specialists when needed, while contributing to service improvement and onboarding new customers in a fast-paced MSP environment. #J ...

Uptime Solutions Ltd in Crawley is seeking a First Responder Engineer to deliver 1st line IT support services, assisting customers of our MSP partners. Your role will involve troubleshooting technical issues via telephone and remote desktop support, and you will work in a hybrid model ...

Helpdesk Engineer - MSP (1st Line) Location - Southampton My client, an established and trusted IT Managed Services Provider have an urgent requirement for a number of technical and customer focused IT Helpdesk Engineers to join their team based at their beautifully refurbished offices click apply ...

seeking a 1st line IT Service Desk analyst to provide remote support to internal and external customers in the UK. You will log incidents, perform initial analysis, and communicate progress while maintaining high customer satisfaction. Ideal candidates will have 2 years of remote IT service desk experience ...

Description IT Helpdesk Engineer – MSP (1st Line) \ N Location – Southampton \ N \n My client, an established and trusted IT Managed Services Provider have an urgent requirement for a number of technical and customer focused IT Helpdesk Engineers to join their team based at their beautifully ...

White Label IT in Farnborough is seeking a 1st Line Helpdesk Engineer to be the first point of contact for clients’ end-users. This full-time, office-based role offers exposure to Microsoft 365, onboarding new users, and handling diverse IT issues. You will ...

White Label IT in Farnborough is seeking a 1st Line Helpdesk Engineer to join a busy, office-based team. You’ll be the first point of contact for client end-users, handling queries by phone and email, and guiding users through common IT issues. ...

Akita Systems Limited is seeking a proactive 1st Line Engineer to join our busy IT services team. You will be the first point of contact for customers, logging and triaging tickets, and delivering professional support for common desktop and connectivity issues. Ideal candidates have ...

Focus IT is seeking a capable 1st/2nd line IT Support Engineer to strengthen an established team in Reading. You will be the first point of contact for customers, diagnose issues, and deliver on-site and remote support across the UK. The role rewards ...

Trimble is seeking a customer supporting engineer in Milton Keynes to act as the first point of contact for clients, handling electrical design queries and 3D design-related applications. You will resolve problems, document processes, and collaborate with internal teams to implement effective solutions. The role requires 12+ ...

queries ensuring timely, successful resolutions or escalation of those is a significant part of this position. Key Exciting Responsibilities: Predominantly a first line role solving calculation and regulation queries from clients, there will be a commitment to answer incoming support calls, emails and internal requests courteously and within … manage the implementation of the solution working directly with all parties. Other duties as required. Essential Skills & Experience: Electrical Design/Support Engineer experience with a minimum of 12 months in a similar or support role. Degree educated or relevant experience essential. Any Revit/AutoCAD knowledge would ...

Bennett and Game are partnering with an IT & Cyber Security company actively looking to take on a Junior Engineer to assist in the growth within their business based in Waterlooville. This is a fantastic opportunity to get real on the job training and development alongside nationally recognised certifications … eventually progressing into 2nd and 3rd Line Support Engineer roles click apply for full job details ...

this on a rota basis. There may be times when out of hours work is required but this will be agreed with the engineer prior to being booked in. Transport: Required Skills: In all roles we are looking for someone who will fit into our team … us. Clear written and verbal communication skills. A team player happy to help out at any level of the business. 1 ST Line Technical Ability: A keen interest in IT but no technical knowledge necessary, we will deliver the necessary training. However, a candidate would be preferred ...

Deployflow is seeking an On-Site Level 1 Helpdesk Engineer to provide first-line IT support for staff and students at Bracknell and surrounding areas. The role covers desktop, device, classroom technology, and print-related issues with escalation to higher levels as needed. You will troubleshoot ...

Situations Vacant Ltd is seeking a first line IT support role in the UK. You will handle initial queries from a base of 150 customers, provisioning IT equipment and software, and performing onsite installations across multiple client sites. We value excellent customer service, clear communication, and being ...