10 of 10 1st Line Engineer Jobs in the South East

1st Line Support –Hybrid - London VIQU have been approached by a customer requiring a 1st Line Support contractor to provide support with everyday IT support such as dealing with 1st line user issues/tickets. The successful 1st Line Support will have solid previous experience in IT Support … within a MAC environment and will be committed to delivering excellent customer service. The role: This role will involve supporting face to face users within the office with 1st line issues, as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with management and senior staff members as the … end user, so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the First Line Support: 1st Line//Customer Support – in a MAC environment: Jira Slack Zoom Google JAMF Triaging tickets and escalating to relevant teams where necessary Supporting face to face IT Support with internal users Excellent More ❯

1st Line IT Support Engineer An excellent opportunity for a proactive and customer-focused 1st Line IT Support Engineer to join a dynamic technology team supporting clients across cloud, network, and desktop environments. If you’ve also worked in the following roles, we’d also like to hear from you … JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a 1st Line IT Support Engineer to provide first-class technical support and customer service within a fast-paced managed services environment. As a 1st Line IT Support Engineer you will troubleshoot a variety of hardware and software issues, ensuring client satisfaction through clear communication and timely resolutions. Working as a 1st Line IT Support Engineer, you will gain exposure to Windows, macOS, Microsoft 365, Azure AD and Intune, developing your skills across cloud and cybersecurity technologies More ❯

Role: 1st Line Engineer Location: Portsmouth Salary: £26,000 - £28,000 Leading MSP | Huge Progression Opportunities | Modern Tech Stack | Fast-Track to 2nd Line & Beyond Were working with one of Portsmouths most forward-thinking MSPs , known for developing young engineers into fully-fledged 2nd Line, 3rd Line, Infrastructure, Cloud … Cyber specialists . Theyre now looking for a driven 1st Line Engineer whos hungry to learn, eager to grow, and ready to take their IT career to the next level. Youll be joining a high-energy, highly skilled technical team , supporting a wide range of clients and technologies while getting hands-on exposure to Microsoft … Microsoft 365 & Active Directory Basic understanding of networking DNS, DHCP, VPNs, firewalls Confident troubleshooting hardware, software, and cloud systems Motivated, hardworking, and eager to grow into 2nd Line roles Exclusive Benefits: £26,000 - £28,000 Salary Work for one of Portsmouths top MSPs Fast progression path to 2nd Line (often within 612 months) Exposure to Azure More ❯

Role - 1st Line Support Engineer Location - Oxford (Onsite) Key skills of the 1st Line Support Engineer First line of support, ensuring the smooth running of the company's IT systems with minimum disruption. Act as the primary point of contact for all helpdesk requests and incidents via face … and licensed. Provide support for telephony, audio-visual equipment, projectors, and video conference facilities. Work with third-party IT support companies and vendors as required. Key experience of the 1st Line Support Engineer Strong expertise in supporting Windows based PCs and servers. Proficiency with Windows Desktop (Enterprise), MS Office, and Google G-Suite. Excellent troubleshooting More ❯

1st Line Support Established for over 30 years, BVR has been providing top quality maintenance and IT support in central London. An opportunity has now arisen for a 1st Line Support Engineer to join their team. This is a demanding but rewarding role for a self-starter ready to take their next … step in IT support. The successful candidate will benefit from ongoing training and the possibility of career progression. As a 1st Line Support Engineer, you will be responsible for providing network support to SME clients. Joining a friendly team in a busy and face-paced environment, you act as the first point of contact for … a Junior IT Support. This role is ideal for someone looking to support internal users across the Microsoft 365 platform Day-to-day of the role: Provide first-line support to internal users, ensuring high-quality assistance and user satisfaction. Troubleshoot and resolve issues related to Office 365 and Windows Technologies. Communicate effectively with a variety of users More ❯

Junior 1st Line IT Engineer Tunbridge Wells, Kent IT Managed Services £24,000 The Atlas Recruitment Group are currently hiring for a Junior 1st Line Support Engineer to join an established IT managed service provider based in Tunbridge Wells, Kent. You will be primarily based on-site at one of … their customers within the Education sector in TW, working alongside a Senior Engineer who will guide you and train you. This is a great opportunity for someone with a good foundation knowledge … in IT Support or someone who has a passion for IT and is looking to get into the industry. You will be working within a Windows based environment providing 1st and occasional 2nd line support to a wide range of end users and utilising Active Directory, Group Policies, Exchange, O365 and more. Key Requirements: - Be the first More ❯

1st Line IT Support Engineer Salary: £26,000 - £30,000 Location: Farnham (Hybrid - 4 days onsite) Schedule: Mon-Fri, 8:00-16:30 or 9:00-17:30 (1-hour break) On-Call: 1 in 3 Saturdays We're looking for a friendly, proactive, and technically skilled 1st Line IT Support Engineer … success. Key responsibilities: Be the first point of contact for IT queries via phone, email, and HALO ITSM Log, categorise, and prioritise incidents and service requests Resolve first-line issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows … Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to meet SLA targets Support onboarding/offboarding and maintain IT documentation Required Skills Experience in IT support or service desk roles Must have HALO ITSM ticketing system experience Strong More ❯

their team. They manage over 400+ business IT systems, delivering cutting-edge technology and first-class support. Now, they’re looking for a tech-savvy, ambitious, and customer-focused 1st Line Support Technician to join their ranks! The Role As the first point of contact for customers, you’ll be the bridge between users and the technical … problems, providing exceptional support, and ensuring seamless IT operations. Your role is crucial in keeping businesses running smoothly while growing your own expertise in the IT sector. Job Title: 1st Line Support Technician Salary: £27,000 - £30,000 Location: Redhill (own transport required due to location) Perks & Benefits: 22 days annual leave (increasing to 25) Performance-based … with Windows, Office 365, networking, virtualization, software updates, and backup solutions What We’re Looking For MSP Experience: Ideally you will hold a minimum of 1 year experience at 1st Line support although our client will consider fresh, dynamic and career driven individuals with technical understanding/academic qualifications People Skills: You love helping others and value More ❯

globally. Their services include cloud solutions (public, private, and hybrid), IaaS, cyber security, and managed services, working across a wide range of industries. The Role They are seeking a 1st Line Engineer to join their Service Desk team. The successful candidate will have hands-on experience with: Active Directory Microsoft 365 (M365) Application troubleshooting Hardware More ❯

Great opportunity for a 1st line Support/Help Desk/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation abilities. Technically … VoIP systems MS Teams and SharePoint Online Apple products A starting salary in the region of £25000 to £27000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate More ❯