1stLine Support Engineer – Kent – Consultancy - £25,000-£30,000 + Excellent Benefits Overview: An exciting opportunity has arisen to join an award-winning IT consultancy as a 1stLine Support Engineer. This client-facing role is ideal for a proactive … and customer-oriented individual who thrives in dynamic environments and enjoys solving technical problems across a variety of industries. As a Service Desk FirstLineEngineer, you will act as the first point of contact for clients, delivering technical support and troubleshooting assistance via phone, email … users. Contribute to documentation and knowledge base articles. Collaborate with other IT teams to support seamless service delivery. Essential Skills & Experience: Experience in a 1stLine Support or Service Desk role. Strong troubleshooting skills across Windows, macOS, hardware, and basic networking. Excellent communication and customer service skills. More ❯
1stLine Support Engineer Up to £28k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard a 1stLine IT Support Engineers! After already placing within the business, we … know firsthand how well they treat their staff and clients! This is a great move for a Service Desk/IT Support Engineer who is looking for the right environment to grow and develop their skills. This MSP offer every Engineer a clear progression plan, exciting … business referrals all down to the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/2nd line duties within their managed services team. Support circa 3,500 end user clients with their day-to-day IT More ❯
Social network you want to login/join with: We are looking for a personable and confident 1stLineEngineer to join our 24x7 Technical Support Team, based in Alton, Hampshire. Within this role, you will provide our clients with the highest level of customer … in Cyber Security with a structured 2-year course, to support your success in the team and the role. As the 1 st Line Support Engineer, you will: Respond to technical problems logged by customers via both telephone and e-mail. Resolve technical problems and cases … to 17:30). QUALIFICATIONS AND EXPERIENCE | About you The ideal 1 st Line Support Engineer will have: Previous 1stLineEngineer experience (1 year+) Networking related certification (CCNA, CompTIA, N+, etc.) or IT/Cyber Security related degree. Strong customer More ❯
Chipping Norton, Oxfordshire, South East, United Kingdom
Owen Mumford Ltd
Owen Mumford are looking to hire a talented 1stLine Support Engineer! Could this be your next role? Scope: The 1stLine Support Engineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support … service to the networked and roaming associates of Owen Mumford. Acting primarily in a 1stline support capacity, resolving issues in person, over the phone or via remote connectivity. The role is varied and requires a real team player who can manage their time efficiently and prioritise … prompt closure. Key Responsibilities: Daily monitoring of the Incident Management system Constant monitoring of any unclaimed/changed tickets to ensure timely resolution Provide 1stline technical support to all Owen Mumford UK offices Take ownership and respond to all tickets with urgency Escalate more complex calls More ❯
Crawley, West Sussex, United Kingdom Hybrid / WFH Options
In Technology Group
1stLine IT Support Engineer - Crawley - £28,000 - Hybrid Working! Role : 1stLine IT Support Engineer Area : Crawley Salary : £25,000 - £28,000 - Hybrid Working! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add an 1stline support engineer to join their every dynamic IT department. They work in the IT Services industry, so IT is at the forefront of the business. They work with the latest technologies such as, Azure and migrations to Windows Server 2019. The IT manager fully More ❯
from MaxAd Fixed Fee Recruitment Managing Director at MaxAd Providing rigorous, flat-fee recruitment solutions. Up to £30,000 DoE + Benefits Job Opportunity: 1stLine IT Support Technician Are you passionate about IT and eager to start or develop your career in technical support? Our client … is looking for a motivated 1stLine IT Support Technician to join their dynamic team. This is an excellent opportunity to work with a supportive team, gain hands-on experience, and grow within a thriving IT solutions company. Our client provides expert IT solutions tailored to keep … their customers' businesses running smoothly. Their services include IT Support, Network Solutions, Cyber Security, and Cloud Deployment. As a 1stLine IT Support Technician, you will be the first point of contact for all client inquiries, providing exceptional technical support and troubleshooting IT issues. Work involves Windows More ❯
Southampton, Hampshire, South East, United Kingdom
Sterling Bridge Limited
Role: 1stLine IT Support Engineer Location: Central Southampton Salary: £24,000 - £28,000 MSP Environment | Career Progression | Paid Certifications Are you an ambitious IT Engineer with at least 1 year of IT support experience looking to take your career to the next … a growing Managed Service Provider that delivers top-tier IT support to businesses across various industries. Theyre looking for a customer-focused, technically minded 1stLineEngineer to join their team and develop into a future IT expert . Youll be fully immersed in a … Benefits Package: Competitive Salary (£24,000 - £28,000) Paid Certifications & Training Microsoft, AWS, Cisco & more Rapid Career Progression clear path to 2nd & 3rd Line roles Exposure to Cutting-Edge Tech cloud, virtualization, cybersecurity & more Private Medical Cover & Sick Pay Annual Leave + Bank Holidays Supportive & Collaborative Team Environment More ❯
1stLine IT Support Engineer, Thatcham 24/7 Shift RotaMonday to Sunday. 5 days on, 2 days off. 06:00 14:30/14:30 22:00/22:00 18:30) Roc Technologies is looking for a 1stLine IT … Support Engineer to join our Managed Services team. Youll be the first point of contact for IT issues, providing remote support, resolving incidents, and delivering exceptional customer service. Key Responsibilities: First-line support for hardware/software issues Incident logging, triage & resolution Use of remote tools More ❯
Employment Type: Permanent
Salary: Private Health Cover, Pension, 25 days holiday plus Bank Holidays,
Job Role: 1stLine Network Engineer Location: West Malling Salary: 26,000 Are you passionate about technology and ready to kickstart your IT career? Join our dynamic team as a 1stLine Network Engineer and become the first point of … contact for all network-related issues! Key Responsibilities: Provide first-line technical support to resolve network issues for clients. Monitor, troubleshoot, and escalate network incidents. Assist with basic network configurations (routers, switches, firewalls). Maintain accurate documentation of incidents and solutions. What We're Looking For: Basic knowledge More ❯
Job Role: 1stLine Network Engineer Location: West Malling Salary: £26,000 Are you passionate about technology and ready to kickstart your IT career? Join our dynamic team as a 1stLine Network Engineer and become the first point of … contact for all network-related issues! Key Responsibilities: Provide first-line technical support to resolve network issues for clients. Monitor, troubleshoot, and escalate network incidents. Assist with basic network configurations (routers, switches, firewalls). Maintain accurate documentation of incidents and solutions. What We're Looking For: Basic knowledge More ❯
What do you want to search? Keyword Apprenticeship Type Location 1stLine Helpdesk Engineer Apprentice Apply From: 07/02/2025 Learning Provider Delivered by BASINGSTOKE ITEC LIMITED Employer WP CONNECT LTD Vacancy Description Providing a first point of contact for customers through our … automated actions as indicated by our Processes. Assist the projects team with project delivery when opportunities arise. Escalate tickets that require Senior Helpdesk Engineer support. Communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to … to the process of innovative change effectively. Undertake other duties as required by the Front Line Team Leader. Key Details Vacancy Title 1stLine Helpdesk Engineer Apprentice Employer Description At Workplace Connect, we started with one simple belief: IT should make your life More ❯
Select Tech Recruiter & Principal Account Manager at Intec Select Overview: An exciting opportunity has arisen to join an award-winning IT consultancy as a 1stLine Support Engineer. This client-facing role is ideal for a proactive … and customer-oriented individual who thrives in dynamic environments and enjoys solving technical problems across a variety of industries. As a Service Desk FirstLineEngineer, you will act as the first point of contact for clients, delivering technical support and troubleshooting assistance via phone, email … clearly with end-users. Contribute to documentation and knowledge base articles. Collaborate with other IT teams to support seamless service delivery. Experience in a 1stLine Support or Service Desk role. Strong troubleshooting skills across Windows, macOS, hardware, and basic networking. Excellent communication and customer service skills. More ❯
Our client is looking for a NOC (1stLine) Engineer to join their team of 8 shift-based engineers, who provide the front-line customer interface within the Technology Centre. As the front-line interface with their customers, the role is More ❯
Eastleigh, England, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role: 1stLine IT Technician Location: Eastleigh Salary: £25,000 - £27,500 Hybrid Working Available We are working with a leading Digital Marketing Company based in Eastleigh , known for its innovative approach and cutting-edge technology. They are now looking for a 1stLineMore ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
The GelBottle Inc
About the role The GelBottle Inc. is on an exciting growth journey, and we're looking for a 1stLine SupportEngineer to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a … system safety. Monitoring & Escalation: Continuously monitor IT systems for performance and outages, logging issues accurately and escalating complex problems to second/third-line support as needed. This is a hybrid role, but can sometimes demand up to 5 days a week onsite. About you: We're looking … paced, people-focused environment where no two days are the same. Strong working knowledge of MacOS, including troubleshooting and configuration Proven experience in a 1stLine Support or similar IT support role Good understanding of Windows OS and basic networking principles Experience using ticketing systems like Freshdesk More ❯
Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1stline and some 2nd line support. Troubleshoot and resolve common IT issues such as password More ❯
Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1stline and some 2nd line support. Troubleshoot and resolve common IT issues such as password More ❯
FirstLine Technical Support Engineer Location: Chertsey, Surrey Job Type: Full time Contract Type: Permanent Salary: £21,000 - £30,000 Basic (depending on experience) Are you an experienced FirstLine Support Engineer looking to boost your career working in an advanced Helpdesk … culture of Community, Confidence, and Integrity. The Role: Due to exciting growth within the business, a fantastic opportunity has emerged for a FirstLine Technical Support Engineer to join a technically strong, professional and dynamic team. You will be dealing with hands-on problem fixing and … weekend shifts as and when needed. This is an office-based role at Krome’s HQ in Chertsey (Surrey). However, some FirstLine duties are field based, so availability to work in Chertsey but also to travel to London and other client locations is required. The Package More ❯
FirstLine Technical Support Engineer (Shift Patterns) Location : Chertsey, Surrey Department : IT Job Type: Full time Contract Type: Permanent Are you an experienced FirstLine Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on … culture of Community, Confidence, and Integrity. The Role Due to exciting growth within the business, a fantastic opportunity has emerged for a FirstLine Technical Support Engineer to join our 24x7 Support Team. Joining this technically strong, fun and dynamic team, you will be dealing with … the following: IT Support, IT Administrator, IT Technician, Support Technician, Junior IT Technician, Customer Success Analyst, Customer Experience Analyst, Customer Support Analyst, Helpdesk Engineer, Technical Support Analyst, Technical Helpdesk Analyst, Customer Service Analyst, Technical Customer Support Engineer, Technical Support, Data Helpdesk Analyst, Data Support, Business Analyst. More ❯
You will be expected to demonstrate excellent customer service skills, to a customer base consisting of small to large businesses. The ideal candidate will be confident in communicating via multiple methods, such as: phone calls, emailing, ticket updates and in More ❯
Are you an experienced FirstLine Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The Company Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services … culture of Community, Confidence, and Integrity. The Role Due to exciting growth within the business, a fantastic opportunity has emerged for a FirstLine Technical Support Engineer to join a technically strong, professional and dynamic team. You will be dealing with hands-on problem fixing and … to cover weekend shifts as and when needed.This is an office-based role at Krome’s HQ in Chertsey (Surrey).However, some FirstLine duties are field-based, so availability to work in Chertsey but also to travel to London and other client locations is required. The Package More ❯