9 of 9 IT Manager Jobs in the North East

IT Manager - Newcastle IT Manager with experience in leading an IT helpdesk/IT support team and still being hands-on technical, providing IT desktop support is required by a leading Newcastle city-centre-based company. You must have experience in managing an IT support environment or have been a senior IT service desk analyst, looking to move into a manager role. You should also have experience in managing IT processes, IT assets, and IT workflows and experience working in an IT technical environment. This role will be 50% leadership, 50% hands-on, so you need excellent knowledge of Windows Server, Active Directory, Exchange Online, Intune … Microsoft 365 Experience as an IT Helpdesk Team Leader or IT Manager/IT Service Desk Team Leader or Manager/Senior IT Support Analyst Excellent experience in Desktop support around Windows Server, Active Directory, Exchange Online, Intune & Microsoft 365 Experience in managing IT assets and developing IT workflows, automation and processes More ❯

IT Service Desk Manager - Newcastle IT Service Desk Manager - with experience in leading an IT helpdesk team required by a leading Newcastle city-centre-based company. You must have experience in managing an IT helpdesk environment or have been a senior IT service desk analyst, looking to move into a manager role. … You should also have experience in managing IT processes, IT assets, and IT workflows and experience working in an IT technical environment Experience as an IT Helpdesk Team Leader or Manager/IT Service Desk Team Leader or Manager/Senior Service Desk Analyst Experience in managing IT assets and developing … IT workflows, automation and processes This is a fantastic role for one of Newcastle's leading companies. You shall join a medium-sized IT team. As the IT Helpdesk Manager, you will manage a helpdesk team, provide training, define and measure SLAs for the performance of the Helpdesk and define and measure KPIs for the helpdesk More ❯

Location: Sunderland (also possible to be based in Leicester or London) Onsite requirement: 3 days per week onsite Contract Type: Permanent Salary: To be discussed Are you experienced in IT Programme Management or a Senior role within an IT PMO? Do you have a background in establishing and embedding programme governance structures, as well as demand management to … ensure programmes are prioritised and correctly resourced? If so, apply now for this new permanent position. A new role has been created for an IT Portfolio & Demand Manager to join a well-established business at a time of significant modernisation and transformation. This strategic role ensures that IT investments and initiatives are prioritised, coordinated, and aligned with … organisational objectives. You will establish and embed effective ways of working across the IT function, driving transparency, accountability, and continuous improvement. You will drive the design, implementation and maintenance of Portfolio Governance standards as well as partnering closely with key stakeholders to prioritise a complex range of programmes, ensuring accurate resource allocation. Key Responsibilities of the IT Portfolio More ❯

DWP. Digital with Purpose. Join DWP Digital as an IT Service Manager and play a key role in delivering effective technical services in a fast-paced, evolving environment. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at … scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? As an IT Service Manager at DWP Digital you will play a key role in delivering effective technical services in a fast-paced, evolving environment. You'll support the development and … and the ability to drive continual improvement. You'll ensure changes are managed under robust governance, maintain service management collateral like dashboards and risk registers, and manage large-scale IT services using frameworks such as ITIL. If you're passionate about delivering quality services and improving user experience, this is your opportunity to make a real impact. Details. Wages. More ❯

One of our key infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service across the group. The role is … days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business and to all IT third party vendors and suppliers. Build, develop … and maintain successful, long-term relationships with as well as with Group IT senior management. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Develop, own, chair and facilitate regular Service Reviews with the business and suppliers in accordance with relevant service level agreements and business priorities. Supports budget related conversations More ❯

Helpdesk Manager - Managed Service Provider (MSP) ?? Location: Hull ?? Salary: Up to £40,000 per annum (depending on experience) ?? Full-time, Permanent About Us We're a fast-paced and growing Managed Service Provider (MSP) delivering high-quality IT support and solutions to a diverse client base. Our success comes from our commitment to technical excellence, proactive service, and … a strong team culture. We're now looking for a Helpdesk Manager to lead our 1st and 2nd Line Support teams, ensuring smooth delivery of support services and outstanding customer experience. The Role As Helpdesk Manager, you will be responsible for both the operational and technical performance of our service desk. You'll mentor and develop the team … as a point of contact for escalations, feedback, and service improvement. Process Improvement: Continuously review and enhance helpdesk processes, documentation, and workflows. Project Involvement: Support and lead elements of IT projects, deployments, and system upgrades. Reporting & KPIs: Monitor team performance metrics and provide management reports on service levels and client satisfaction. About You We're looking for a proactive More ❯

An global organisation an IT Asset Specialist to take on a range of activities within the Newcastle office. You will be responsible for co-ordinating digital service activities and be involves in asset, licence, contract and supplier management. This company values diversity and aim to remove barriers to create an inclusive culture. They are looking for innovative & proactive team … players who are not afraid to get stuck in. Day to day responsibilities of this role will include: IT Asset Management including IT asset allocation, stock levels, replenishment, audits etc Using the ServiceNow configuration management database for Newcastle based assets. Coordination of local joiners, leavers, movers where a DS service or asset is involved Contract Management for a … to customers. Positive Attitude: Always ready to get things done. Self-Awareness: Understands themselves well and interacts effectively with others. Clear Communication: Confidently communicates with people at all levels. IT Competence: Has a good understanding of technical stuff. Prioritization: Can handle complex tasks and changing situations effectively. Benefits include: Flexible and Hybrid Working Annual Leave Competitive Salary Pension Scheme More ❯

Working within the Client Projects team, youd be responsible for the execution of technical IT projects, from planning through to completion. This role involves collaborating with clients to understand their needs and deliver projects on time and to a high standard. The ideal candidate will have extensive technical expertise, strong project management skills, be highly organised and have excellent … storage, backup and disaster recovery Assist in the development of project plans, including defining scope, objectives, and timelines. Key Requirements: Experience: Minimum of 5 years of experience in an IT role, with at least 2 years in a relevant project delivery/installation capacity. Microsoft 365 and Azure Cloud Platforms Windows Operating Systems and Server environments (Active Directory, Group More ❯

An global organisation an IT Asset Specialist to take on a range of activities within the Newcastle office. You will be responsible for co-ordinating digital service activities and be involves in asset, licence, contract and supplier management. This company values diversity and aim to remove barriers to create an inclusive culture click apply for full job details More ❯