5 of 5 IT Services Delivery Manager Jobs in the North of England

to work in the UK and be able to travel into the office 3 days PW to apply for this role A leading organisation is seeking a Service Delivery Manager to join its operations team, focusing on enhancing the quality of IT service processes and managing internal knowledge resources. This is a key role … for someone passionate about continuous improvement, service excellence, and knowledge sharing. Key Responsibilities: Monitor and improve the quality of IT ticketing processes Develop and maintain a centralised knowledge base Identify and implement process improvements across service workflows Deliver training and support to IT teams on best practices Analyse performance metrics and drive service enhancements Collaborate with … cross-functional teams to resolve recurring issues Ideal Candidate Will Have: Strong experience with Service Delivery and knowledge management systems Experience within a similar role Familiarity with ITIL principles and service management frameworks Analytical mindset Excellent communication and documentation skills Proven ability to lead training and drive process improvements If you're a proactive and detail-oriented professional More ❯

We’re hiring: 2nd Line Delivery Manager (Leeds/Hybrid) Salary: From £40,000 Hybrid working (HQ in Leeds) We're looking for a proactive and analytical 2nd Line Delivery Manager to lead support operations and drive continuous improvement in a fast-paced tech environment. You'll take ownership of incident and … and Engineering to prioritise fixes Act as Incident Commander for high-priority issues Champion customer needs and data-led performance What you’ll bring: Strong technical background in IT ops or support Experience with SLAs, MTTR, root cause analysis Excellent communicator, leader, and team collaborator ITIL knowledge and continuous improvement mindset What you’ll get: 32 days holiday More ❯

Service Delivery Manager | Up to £50k | Hybrid (Northwich) We're hiring an experienced Service Delivery Manager to lead internal IT operations and drive continuous improvement across systems and outsourced tech services. This role is key to ensuring internal infrastructure supports business efficiency, compliance, and growth. What you'll be doing … Oversee internal IT systems and service performance Manage outsourced vendors and contracts Lead SLAs, KPIs, and incident/change processes Ensure compliance (ISO 27001, SOC 2) Own budgeting, procurement, and innovation initiatives Collaborate with senior stakeholders and exec team What we're looking for: 3+ years in internal IT service delivery Strong vendor management More ❯

COMPLIANCE SERVICE DELIVERY MANAGER/OPERATIONAL IT COMPLIANCE Up to £100,000/Bonus/Car Allowance & Strong Staff Benefits SECURE has Strategically Partnered with a Multi-Award Winning, Software Based organisations. As an independently owned market leader, they are a major driving forces behind Innovative Development of Enterprise-Led Internet Technology. Success in … this position with enable to business to securely achieve its global growth ambitions. Role Overview: This is a fantastic opportunity for an experienced Compliance Manager to Lead a Team of 12 including Compliance Analysts & Team Leaders. Reporting Directly to Head of Compliance, you will focus on ensuring Compliance across IT & Tech-driven areas, particularly Applications & Technology … Proven Experience Managing Teams within an IT or Tech Environment. Expertise in IT Compliance Stack , specifically in Applications & Technology Functions. Strong Understanding of banking, financial services, or similarly Regulated Sectors. Knowledge of Compliance Frameworks & Risk Management within Tech environments. Strong Communications Skills with Ability to engage both Technical & Non-Technical Teams. Solution-Oriented Approach to More ❯

role Read all the information about this opportunity carefully, then use the application button below to send your CV and application. A leading organisation is seeking a Service Delivery Manager to join its operations team, focusing on enhancing the quality of IT service processes and managing internal knowledge resources. This is a key role More ❯