Lewes, Sussex, United Kingdom Hybrid / WFH Options
Telent Technology Services Limited
ITServiceDeliveryManager - Lewes, East Sussex/HYBRID working Telent are now looking for an ITServiceDeliveryManager to join the team due to an influx of work within the Network Services division. This is a fantastic opportunity to further your career within a Service … Delivery led environment, working with a prestigious Emergency Services organisation. Hybrid/Agile Approach - The successful ITServiceDeliveryManager will operate in a hybrid fashion. You will be required to travel to various ADHOC site meetings across the Lewes/East Sussex region, travel to the Lewes office at least … to implement in the most cost-effective way sharing improvements with internal departments to promote good working practices and a consistent approach across the business. ITServiceDeliveryManager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Babcock Mission Critical Services España SA
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: ITServiceDeliveryManager Location: Oxford, GB, OX18 3LX Onsite or Hybrid: Hybrid Job Title: ITServiceDeliveryManager Compensation: Competitive Salary + Benefits Role Type: Full time/Permanent … At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a ITServiceDelivery Manager. The role As a ITService DeliveryManager, you'll have a role that's out of the ordinary. You'll be the key … full time, 37.5 hours per week and provides hybrid working arrangements with three days onsite and two days working from home. Essential experience of the ITServiceDeliveryManager: Experience writing reports for senior stakeholders and presenting findings Business analysis or requirements management Strong understanding of IT and its business applications Experience More ❯
Lewes, East Sussex, South East, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
Telent are now looking for an ITServiceDeliveryManager to join the team due to an influx of work within the Network Services division. This is a fantastic opportunity to further your career within a ServiceDelivery led environment, working with a prestigious Emergency Services organisation. Hybrid/Agile … Approach - The successful ITServiceDeliveryManager will operate in a hybrid fashion. You will be required to travel to various ADHOC site meetings across the Lewes/East Sussex region, travel to the Lewes office at least 1-2 days per month for workshops, and work from home - a full UK driving license … to implement in the most cost-effective way sharing improvements with internal departments to promote good working practices and a consistent approach across the business. ITServiceDeliveryManager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
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ITServiceDeliveryManager Global Law Firm – London Hybrid Working – 3 days office/2 days from home Are you an ITServiceDeliveryManager looking for a rewarding new role? Have you worked in a global law or professional services firm? In this exciting senior position … services. You will manage a globally dispersed team responsible for IT support and incident, problem and change management. About the role As ITServiceDeliveryManager, you will be collaborating and working closely with the wider IT department and the business. You will define strategy, implement processes and implement … service improvement plans for the global servicedelivery function as well as setting SLAs/KPIs. You will be responsible for a globally dispersed team of Service Desk and Service Management Managers using a follow-the-sun model. About you You will have previous experience as a ServiceDeliveryManager, managing a global team More ❯
ITServiceDeliveryManager Role Type: Full time; Monday Friday (Hybrid/Office Based) Salary Range: £30k £40k per annum (depending on experience) Office Location: Eastleigh, Hampshire. We are an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. Role Overview We are seeking an exciting new position for a proactive and experienced ITServiceDeliveryManager to oversee the delivery of high-quality ITservices to our clients. This role ensures operational excellence, client satisfaction, and continuous improvement … across servicedelivery functions. Key Responsibilities: Lead and manage the ITservicedelivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and More ❯
Southampton, North Stoneham, Hampshire, United Kingdom
Alphascan
ITServiceDeliveryManager Role Type: Full time; Monday – Friday (Hybrid/Office Based) Salary Range: £30k – £40k per annum (depending on experience) Office Location: Eastleigh, Hampshire. We are an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. Role Overview We are seeking an exciting new position for a proactive and experienced ITServiceDeliveryManager to oversee the delivery of high-quality ITservices to our clients. This role ensures operational excellence, client satisfaction, and continuous improvement … across servicedelivery functions. Key Responsibilities: Lead and manage the ITservicedelivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and More ❯
ITServiceDeliveryManager Role Type: Full time; Monday - Friday (Hybrid/Office Based) Salary Range: £30k - £40k per annum (depending on experience) Office Location: Eastleigh, Hampshire. Our client is an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud … services to businesses across the South Coast and beyond. Role Overview Our client is seeking an exciting new position for a proactive and experienced ITServiceDeliveryManager to oversee the delivery of high-quality ITservices to their clients. This role ensures operational excellence, client satisfaction, and … continuous improvement across servicedelivery functions. Key Responsibilities: Lead and manage the ITservicedelivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance More ❯
Frimley, Camberley, Surrey, England, United Kingdom
Michael Page Technology
The ITServiceDeliveryManager supports ITservicedelivery across the EMEA region by enhancing customer experience, managing business relationships, and coordinating incident resolution and project execution. The role involves active collaboration across global teams, focusing on operational excellence, service management, and aligning ITservices with business … goals. Description As part of the global IT Infrastructure & Operations team, you will: Act as the key contact for regional business leaders regarding ITservicedelivery and operations. Lead customer engagement and stakeholder communication across EMEA sites. Ensure high-quality incident resolution in collaboration with ServiceDelivery teams. Support infrastructure projects by … in Change Advisory Boards Promote a culture of continuous improvement, service excellence, and operational efficiency. Collaborate with cross-functional IT teams and Business Relationship Managers to align services with business needs. Profile This organisation is looking for someone who brings a mix of technical knowledge, business acumen, and people skills: Bachelor's degree in Computer Science, MIS More ❯
Newport Pagnell, Buckinghamshire, England, United Kingdom
Welcome Break
EV revolution. World-class technologies are key to this, and IT Operations underpin our business while simultaneously innovating and enabling our future. The ITServiceDeliveryManager is responsible for the ITService Desk function, overseeing delivery of high-quality ITService to the business through … react promptly where this may impact service delivery. Ensure adherence to ITservice level agreements and review in line with business needs. Support the transition of new services into BAU, working closely with the project and infrastructure teams as required. Work alongside external partners and suppliers, monitoring and reviewing supplier service performance Serve as the primary point … IT governance, risk, and control frameworks and compliance Qualifications, knowledge, and experience Experience and expertise in ITService Management including leading ITServiceDelivery and/or ITservice desk teams while implementing ITIL based practices and processes. Experience owning service tooling, including ITSM platforms. Broad expertise in ITMore ❯