7 of 7 IT Services Manager Jobs in the Midlands

Service Desk Manager Location : Birmingham, B15 1LZ Hours per Week : 35 Term : Permanent Salary : £57,433 per annum We're modernising the way we deliver technology services - and we're looking for a confident, customer-focused, technically experienced IT Service Desk Manager to lead our 1st and 2nd Line Support teams through … IT experience for more than 1,000 colleagues across our organisation. The Role You'll lead the day-to-day operations of our Service Desk and Technical Services Team - managing people, processes, and performance to ensure colleagues receive a responsive, high-quality service, no matter where they're based. Key responsibilities include: Coaching and developing a skilled … relationships with suppliers, ensuring robust contract management. Ensuring consistent service delivery across multiple sites, including remote and on-site support. You'll work closely with the Head of IT Operations and other stakeholders to shape and optimise our service management approach, helping us build a high-impact, customer-focused function. What You'll Bring? We're looking for More ❯

This is a fantastic opportunity for an experienced IT Service Manager to join the Government Property Agency as they scale. You will join the GovPass Programme team within the GPA, focusing on the delivery of a range of cutting-edge IT services across the organisation. Client Details The Government Property Agency is the … HMG Estate and in some of the most iconic buildings and departments, with an aim to expand this further over the coming years. The GovPass IT Service Manager is a critical role in the operation of GovPass across the HMG Estate. As the IT Service Manager you will be responsible for the … GovPass Estate, coordinating across the wider programme team to deliver great outcomes and experiences for users. Profile We are looking for a motivated and experienced IT Service Manager with: Strong leadership and communication skills, comfortable briefing at a senior level Customer focused and organised with an ability to rapidly analyse complex problems and find solutions Resilient More ❯

is a unique opportunity to join a thriving retail brand as they invest into their core functions, and are seeking to hire for an experienced IT Service Manager to join their Lincoln team. You will own all key areas of the IT Service function, taking responsibility for service transition and the best quality in … place to build a career, and grow professionally within an environment that is collaborative, people-focused and meritocratic. Description As the successful candidate for the IT Service Manager position, you will be a critical part in the delivery of market-leading technology services across the organisation. You will ensure SLAs are consistently met and exceeded … party suppliers, with the goal of continuously assessing, improving and enhancing service efficiency, and ultimately owning these areas across IT Service. As the IT Service Manager, you will be part of an established and highly collaborative team at the organisation's Lincoln headquarters. As a result, you will ideally be locally based to the More ❯

for an initial 6-month contract. Role overview: This IT Service Integration Manager role is pivotal to ensuring the successful integration of IT services, systems, and processes across multiple business areas. The IT Service Integration Manager will safeguard operational continuity and ensure IT services align with … strategic business objectives. You will: Lead the management and delivery of IT services at a senior level, ensuring alignment with strategic goals and organisational requirements. Oversee the integration of diverse IT systems, processes, and services. Work closely with third-party suppliers and consultancies to ensure services are delivered to the required standards. Ensure all … management, and service delivery. Solid experience in supplier and contract management. Strong knowledge of ITIL practices and governance frameworks. Good understanding of technical domains such as infrastructure, networking, cloud services, and end-user computing. Role details: Job role: IT Service Integration Manager Job type: Contract Duration: 6-month initial contract Rate: £600 - £700 per day More ❯

Partner Account Manager - IT Managed Services £45K base plus uncapped OTE £72K plus car or £450 per month car allowance and host of benefits The Role The Partner Account Manager will be promoting IT Managed Services to a UK IT Reseller. You will be aligned with their sales … team, where you will encourage and evaluate how we can sell IT Managed Services to their end customer base. You will be led with warm introductions to customer meetings where you will participate in the qualification of IT requirements and propose tailored IT Managed Services in response. This can be done mainly … in two core methods: "Selling with" the IT Reseller, joining them on a meeting where they will introduce you as a Managed Services Sales specialist OR "Selling through" the IT reseller in an individual capacity to a set number of end-user clients Responsibilities • Relationship Building: Build and maintain strong relationships with partners (customers), working More ❯

Partner Account Manager - IT Managed Services £45K base plus uncapped OTE £72K plus car or £450 per month car allowance and host of benefits The Role The Partner Account Manager will be promoting IT Managed Services to a UK IT Reseller. You will be aligned with their sales … team, where you will encourage and evaluate how we can sell IT Managed Services to their end customer base. You will be led with warm introductions to customer meetings where you will participate in the qualification of IT requirements and propose tailored IT Managed Services in response. This can be done mainly … in two core methods: "Selling with" the IT Reseller, joining them on a meeting where they will introduce you as a Managed Services Sales specialist OR "Selling through" the IT reseller in an individual capacity to a set number of end-user clients Responsibilities • Relationship Building: Build and maintain strong relationships with partners (customers), working More ❯

nearly 40 years, outstanding customer satisfaction, and long-standing client relationships, this MSP blends exceptional service and offers complete IT solutions, from infrastructure and Virtualisation to engineering services and help-desk support. The ideal candidate will be a proven IT sales professional with current or recent experience in a similar role in the MSP sector … deep understanding of consultative selling, and a passion for building lasting client partnerships. Key Responsibilities: Outbound calling to engage with new and prospective business clients Promoting IT services including hardware, software, managed services and support Generating and qualifying new business leads Building and maintaining relationships with stakeholders and decision-makers Collaborating with the wider sales and … deep understanding of consultative selling, and a passion for building lasting client partnerships. My client specialises in delivering complete IT solutions, from infrastructure and Virtualisation to engineering services and help-desk support. Confidence in new business development and relationship building A consultative, professional sales approach with strong listening skills Self-motivated and target-driven with a hunger More ❯