7 of 7 IT Services Manager Jobs in the Midlands

Workplace Services Manager (IT) £75,000 - £85,000 + car allowance + bonus + extensive benefits Full Time/Permanent Remote with monthly travel Birmingham head office and occasional travel to other European offices The Role: I am looking for a driven and experienced Workplace Service Manager to join a large global brand … West Midlands. This role can be primarily remote based however would involve monthly travel to the Birmingham head office and occasional travel to other offices throughout Europe. The Workplace Services Manager will join a talented European IT team and will be responsible for overseeing the technical operations and management of workplace services, primarily focusing … of standard desktops and applications across Europe, increasing control, security, and compliance for end-user devices, and improving the workplace experience for users. Responsibilities: Coordinate delivery of workplace technology services, including packaging, deployment, and patching of laptops, desktops, and mobile devices. Take full accountability for the performance and quality of workplace services, ensuring they are delivered to meet More ❯

IT Service Delivery Manager/Account Manager Location: Derby (regular on-site presence required) Sector: Information Technology & Services (MSP) Clearance: Security Clearance highly desirable Our client is a trusted provider of Information Technology & Services , delivering a full range of solutions to enterprise customers. Their expertise spans IT solutions, project management … and other key stakeholders. Ensure consistent service quality and customer satisfaction. Operate in line with governance, compliance, and security requirements. Skills & Experience Extensive experience within IT and services, with a strong focus on account and delivery management. Proven experience managing enterprise accounts within the IT services or MSP environment. Strong commercial acumen, with experience … term, trusted relationships. The Opportunity This is a senior appointment within a major enterprise account, offering the chance to play a pivotal role in delivering critical IT services and solutions. The successful candidate will help strengthen the client relationship, ensure delivery excellence, and support the ongoing growth of a high-value account. More ❯

Business Development Manager - IT Managed Services Birmingham/Sutton Coldfield - Office-Based + 1-2 Days WFH 50,000 - 55,000 base inc Car Allowance + Uncapped Commission (Double OTE) + Bens Are you an experienced Business Development Manager with a strong history in IT Managed Services and Modern Microsoft … looking for a confident, self-driven BDM to generate and close new business opportunities within the SMB market across approx 100 mile radius (various verticals), offering a suite of services including Cloud (M365/Azure), Backup/DR, Networking, Telecoms, and SaaS solutions. The Role Develop and execute sales strategies with the MD to drive new logo acquisition. Identify … and win new business in the SMB space across the West Midlands (M6/M42 corridor). Sell a full portfolio of Managed IT Services including Microsoft 365, Azure, Security, DR, Storage, Telecoms and Sage 200 . Collaborate with a supportive team of Account Managers and Technical Consultants. Build and maintain long-term relationships with new clients More ❯

Business Development Manager - Managed IT Services Remote (UK-based) Hybrid with anchor days Ideally near Birmingham, Manchester, London or with strong motorway links Circa 50K base + Car allowance + Uncapped Commission Double OTE model Managed IT, Cloud, Telecoms, Cyber & More Ready to accelerate your IT sales career with one of … the UK's top-tier managed services groups? We're partnering with a nationally recognised technology leader to recruit multiple Business Development Managers as part of a strategic sales expansion. If you're a driven B2B sales professional with a passion for digital transformation, this is your chance to join a thriving team selling innovative, end-to-end solutions … across IT Managed Services, Cloud, Unified Comms, Cyber Security, and more. What You'll Be Doing Proactively identify and win new SME and enterprise-level clients Build and manage a qualified high-value sales pipeline Pitch and sell tailored IT and telecoms solutions to C-level stakeholders Deliver engaging sales presentations and commercial proposals Collaborate More ❯

Business Development Manager - Managed IT Services Remote (UK-based) | Hybrid with anchor days | Ideally near Birmingham, Manchester, London or with strong motorway links Circa £50K base + Car allowance + Uncapped Commission Double OTE model Managed IT, Cloud, Telecoms, Cyber & More Ready to accelerate your IT sales career with one of … the UK's top-tier managed services groups? We're partnering with a nationally recognised technology leader to recruit multiple Business Development Managers as part of a strategic sales expansion. If you're a driven B2B sales professional with a passion for digital transformation, this is your chance to join a thriving team selling innovative, end-to-end solutions … across IT Managed Services, Cloud, Unified Comms, Cyber Security, and more. What You'll Be Doing Proactively identify and win new SME and enterprise-level clients Build and manage a qualified high-value sales pipeline Pitch and sell tailored IT and telecoms solutions to C-level stakeholders Deliver engaging sales presentations and commercial proposals Collaborate More ❯

Digital Payment Services - Senior IT Service Manager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our digital payments team, as we transform DWP using the power of … will you need? Ability to identify, understand and implement payment contingencies, where necessary. Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of … management within a UK payments landscape, including BACS and Faster Payment journeys. You and your role This is a Live Service role. As a Senior IT Service Manager you are responsible for ensuring implementation of the support strategy for Service Management across platforms, multiple channels, or a portfolio of Products/Services to ensure quality More ❯

We are seeking an experienced IT Service Delivery Manager to join a fast paced IT Service Management (ITSM) team. This operational role is central to managing all aspects of Incident, Problem, and Request Management in line with ITIL best practices. You will lead Major Incident Management activities, produce and deliver service reports, maintain ITSM … documentation, manage escalations, and support the IT Helpdesk function. This is a critical role in ensuring swift issue resolution, effective communication during incidents, and continuous service improvement. Key Responsibilities for the IT Service Delivery Manager: Act as Major Incident Manager during outages, coordinating resolver teams, leading war rooms, and ensuring timely stakeholder … analysis. Produce and deliver monthly and ad-hoc service reports for management and stakeholders. Create, maintain, and improve ITSM-related documentation (SOPs, process guides). Review and manage IT escalations to ensure timely and effective resolution. Support the IT Helpdesk function using ITSM tools (e.g., Halo ITSM). Provide on-call Priority 1 support on a More ❯