Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
Digital Payment Services - Senior ITServiceManager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our digital payments team, as we transform DWP using the power of … will you need? Ability to identify, understand and implement payment contingencies, where necessary. Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of … management within a UK payments landscape, including BACS and Faster Payment journeys. You and your role This is a Live Service role. As a Senior ITServiceManager you are responsible for ensuring implementation of the support strategy for Service Management across platforms, multiple channels, or a portfolio of Products/Services to ensure quality More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
Digital Payment Services - Senior ITServiceManager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our digital payments team, as we transform DWP using the power of … will you need? Ability to identify, understand and implement payment contingencies, where necessary. Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of … management within a UK payments landscape, including BACS and Faster Payment journeys. You and your role This is a Live Service role. As a Senior ITServiceManager you are responsible for ensuring implementation of the support strategy for Service Management across platforms, multiple channels, or a portfolio of Products/Services to ensure quality More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
Digital Payment Services - Senior ITServiceManager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our digital payments team, as we transform DWP using the power of … will you need? Ability to identify, understand and implement payment contingencies, where necessary. Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of … management within a UK payments landscape, including BACS and Faster Payment journeys. You and your role This is a Live Service role. As a Senior ITServiceManager you are responsible for ensuring implementation of the support strategy for Service Management across platforms, multiple channels, or a portfolio of Products/Services to ensure quality More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
Digital Payment Services - Senior ITServiceManager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our digital payments team, as we transform DWP using the power of … will you need? Ability to identify, understand and implement payment contingencies, where necessary. Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of … management within a UK payments landscape, including BACS and Faster Payment journeys. You and your role This is a Live Service role. As a Senior ITServiceManager you are responsible for ensuring implementation of the support strategy for Service Management across platforms, multiple channels, or a portfolio of Products/Services to ensure quality More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
Digital Payment Services - Senior ITServiceManager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our digital payments team, as we transform DWP using the power of … will you need? Ability to identify, understand and implement payment contingencies, where necessary. Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of … management within a UK payments landscape, including BACS and Faster Payment journeys. You and your role This is a Live Service role. As a Senior ITServiceManager you are responsible for ensuring implementation of the support strategy for Service Management across platforms, multiple channels, or a portfolio of Products/Services to ensure quality More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
Senior ITServiceManager Paying £42,614, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITManager to join our Children's Services team supporting and leading on Live Service for DWP. Our teams use … Our team are working on improving services that help us get money to children and the people that care for them. As a Senior ITServiceManager you will investigate and resolve both technical and non-technical issues, including procedural, guidance, and training-related challenges, to ensure a seamless and positive experience for end users. … and the ability to build new relationships. As you'll work closely with caseworkers in DWP to understand and resolve their queries. This may occasionally involve travel to Child Services Business locations. You'll work with our Service Delivery team to prepare and distribute accurate and timely communications on service issues. This includes drafting clear messages from multiple sources More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
Senior ITServiceManager Paying £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our Digital Channels and wider IT team to support delivery through commercial contracts by … love you to join us. What skills, knowledge and experience will you need? Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change … Products and Services. Act as an escalation point and support the definition, negotiation, and management of Service Management provision, along with associated SLAs and internal OLAs for Products/Services within the Portfolio. Identify clear pathways for resolution and engage with relevant stakeholders to successfully manage and resolve issues arising. Experience of managing large IT Products and More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
Senior ITServiceManager Paying £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our Digital Channels and wider IT team to support delivery through commercial contracts by … love you to join us. What skills, knowledge and experience will you need? Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change … Products and Services. Act as an escalation point and support the definition, negotiation, and management of Service Management provision, along with associated SLAs and internal OLAs for Products/Services within the Portfolio. Identify clear pathways for resolution and engage with relevant stakeholders to successfully manage and resolve issues arising. Experience of managing large IT Products and More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
Senior ITServiceManager Paying £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our Digital Channels and wider IT team to support delivery through commercial contracts by … love you to join us. What skills, knowledge and experience will you need? Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change … Products and Services. Act as an escalation point and support the definition, negotiation, and management of Service Management provision, along with associated SLAs and internal OLAs for Products/Services within the Portfolio. Identify clear pathways for resolution and engage with relevant stakeholders to successfully manage and resolve issues arising. Experience of managing large IT Products and More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
Senior ITServiceManager Paying £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our Digital Channels and wider IT team to support delivery through commercial contracts by … love you to join us. What skills, knowledge and experience will you need? Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change … Products and Services. Act as an escalation point and support the definition, negotiation, and management of Service Management provision, along with associated SLAs and internal OLAs for Products/Services within the Portfolio. Identify clear pathways for resolution and engage with relevant stakeholders to successfully manage and resolve issues arising. Experience of managing large IT Products and More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
Senior ITServiceManager Paying £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our Digital Channels and wider IT team to support delivery through commercial contracts by … love you to join us. What skills, knowledge and experience will you need? Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change … Products and Services. Act as an escalation point and support the definition, negotiation, and management of Service Management provision, along with associated SLAs and internal OLAs for Products/Services within the Portfolio. Identify clear pathways for resolution and engage with relevant stakeholders to successfully manage and resolve issues arising. Experience of managing large IT Products and More ❯
preston, lancashire, north west england, united kingdom Hybrid / WFH Options
DWP Digital
Senior ITServiceManager Paying £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our Digital Channels and wider IT team to support delivery through commercial contracts by … love you to join us. What skills, knowledge and experience will you need? Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change … Products and Services. Act as an escalation point and support the definition, negotiation, and management of Service Management provision, along with associated SLAs and internal OLAs for Products/Services within the Portfolio. Identify clear pathways for resolution and engage with relevant stakeholders to successfully manage and resolve issues arising. Experience of managing large IT Products and More ❯
sunderland, tyne and wear, north east england, united kingdom Hybrid / WFH Options
DWP Digital
Senior ITServiceManager Paying £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our Digital Channels and wider IT team to support delivery through commercial contracts by … love you to join us. What skills, knowledge and experience will you need? Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change … Products and Services. Act as an escalation point and support the definition, negotiation, and management of Service Management provision, along with associated SLAs and internal OLAs for Products/Services within the Portfolio. Identify clear pathways for resolution and engage with relevant stakeholders to successfully manage and resolve issues arising. Experience of managing large IT Products and More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Searchability (UK) Ltd
ITService Delivery Manager Opportunity for an experienced ITService Delivery Manager to join one of Yorkshire's fastest growing managed service providers in their Sheffield office! Salary … between £45,000 and £55,000 depending on experience plus benefits. Contact me on 07441348208 or email Who we are: We are one of Yorkshire's fastest growing managed services providers. With over 15 years of supporting businesses around the UK we're now going through a period of rapid growth. We are a team of passionate IT … development. Lots of incentives and team social events. What will you be doing? You will be responsible for multiple teams within the company, manging project delivery and the IT Support Engineers. You will be confident in managing close relationships, dealing with stakeholders in the business and ensuring a smooth efficient delivery of our IT Services. Essential More ❯
supplier engagement, SLAs/performance management, and the use of management reporting and dashboards will be highly valued. We are seeking a passionate and talented ITServiceManager who can fulfil the outlined requirements. What do we offer? o 27 days leave (increasing with length of service) plus 8 bank holidays o Flexible working (we are … procedures in accordance with ITiLv4 practices. Establishment of Change Governance structures and supporting Change Authority, in accordance with the agreed contract schedule. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public … we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we More ❯