12 of 12 IT Services Manager Jobs in the North of England

seeking an experienced Incident & Problem Manager (Managed IT Services) to oversee incident and problem management across a diverse portfolio of Managed IT Services. This role is central to ensuring effective coordination between internal teams, vendors, partners, and customers, enabling the timely resolution … Ensure adherence to ITIL best practices and contribute to service reporting and governance. Requirements Proven experience in Incident and Problem Management within a Managed Services environment. Strong understanding of ITIL frameworks (v4 or v5) and certification at Foundation level or above. Experience working with enterprise vendors such ...

seeking an experienced Incident & Problem Manager (Managed IT Services) to oversee incident and problem management across a diverse portfolio of Managed IT Services. This role is central to ensuring effective coordination between internal teams, vendors, partners, and customers, enabling the timely resolution ...

seeking an experienced and proactive Service Manager to oversee the performance, stability, and continuous improvement of business-critical applications and services within the Service Group. The successful candidate will be responsible for ensuring effective incident and problem resolution, managing service performance against agreed SLAs, and acting … will play a pivotal role in maintaining operational excellence, leading major incident management activities, driving service improvements, and ensuring a seamless transition of new services into production. Key Responsibilities Service Operations & Incident Management Own and drive incident and problem management activities across the Service Group. Monitor service performance, application ...

transformation and operational change. This is an excellent opportunity for a hands-on applications leader to take ownership of a diverse applications estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support … service management practices. Working with technical and business stakeholders to prioritise improvements and drive better outcomes. Skills/Experience: Proven experience managing enterprise application services within a complex environment. Strong leadership experience, including developing and mentoring technical teams. A background in service operations, application support and continual service improvement. ...

transformation and operational change. This is an excellent opportunity for a hands-on applications leader to take ownership of a diverse applications estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support … service management practices. Working with technical and business stakeholders to prioritise improvements and drive better outcomes. Skills/Experience: Proven experience managing enterprise application services within a complex environment. Strong leadership experience, including developing and mentoring technical teams. A background in service operations, application support and continual service improvement. ...

transformation and operational change. This is an excellent opportunity for a hands-on applications leader to take ownership of a diverse applications estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support … service management practices. Working with technical and business stakeholders to prioritise improvements and drive better outcomes. Skills/Experience: Proven experience managing enterprise application services within a complex environment. Strong leadership experience, including developing and mentoring technical teams. A background in service operations, application support and continual service improvement. ...

Posting TitleIT Service Improvement ManagerSalary BandCompetitiveJob DescriptionAbout the RoleWe are looking for an experienced and forward-thinking IT Service Improvement Manager to lead the evolution of our IT service management … capabilities, driving continuous improvement, automation and operational excellence across Technology Services.This is a key leadership role responsible for improving the way IT services are delivered and supported by developing and optimising service management platforms, processes and workflows. Acting as the product owner for our ITSM platform ...

processes, systems, and functions to deliver assigned projects from idea to live delivery. Location Overview: ManchesterThe Freshfields Global Centre provides both business and legal services to the firm. Our services are delivered in a way which supports the global nature of our firm and our clients, enables … clients and to do that in a way which is efficient and effective.Function OverviewThis role reports into the service management and then Technology Services function that is responsible for the delivery of IT services to the firm.Key responsibilities and deliverablesHelp shape the process and governance around ...

IT Service Operations ManagerSheffield (Hybrid – 3 days office/2 days home) | salary £45,000 - £50,000 + bonus Are you an experienced IT Service leader ready to step up and put your own stamp on a service operation that's about to be reshaped … future? Elevation Tech & Transformation are working exclusively with a leading Sheffield-based business to find their next IT Service Operations Manager. This is a genuine opportunity to lead a well-established, high-volume service function during a period of real investment and transformation. You'll take ownership ...

immediate and tangible, contributing directly to platform stability, security and adoption.You’ll join a collaborative specialist team within a fast‐moving Technology & Digital Services environment, working closely with BI & Analytics communities, peer administrators and vendor Customer Success partners. Deloitte supports flexible and inclusive ways of working, and the role … action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity Join Deloitte’s BI & Integration Services team as a Tableau Platform Administrator, playing a key role in the operation and continuous improvement of our enterprise Tableau Server platform, alongside other ...

continuously evolving with Digital, AI adoption and integrated Data at the heart of enabling what we do. This role is aligned to our IT function and focused on supporting the People Technologies in use across our Firm. You’ll work collaboratively with our colleagues in HR to deliver … your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Central business servicesWe deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together ...

continuously evolving with Digital, AI adoption and integrated Data at the heart of enabling what we do. This role is aligned to our IT function and focused on supporting the People Technologies in use across our Firm. You’ll work collaboratively with our colleagues in HR to deliver … your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Central business servicesWe deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together ...