3 of 3 IT Services Manager Jobs in the North East

help shape the future of education and contribute to ground-breaking projects through IT innovation. The Role The IT Service Manager is responsible for managing the delivery and performance of IT services to meet our objectives. This includes monitoring the delivery … of services, implementing ITIL best practices, and ensuring the smooth running of all IT systems, networks, and applications. This role is permanent, based at the Newcastle-upon-Tyne campus, and offers a variety of attractive benefits including hybrid working. Responsibilities Service Level Management: Owning the Service Delivery … lifecycle, ensuring that IT services meet service level agreements (SLAs), key performance indicators (KPIs), and customer satisfaction goals. Service Catalogue Management: Ensure that the IT Service Catalogue and Request Catalogue is current, accurate and managed to reflect any changes, additions or retirements as required. Change More ❯

Senior IT Service Manager Pay up to £66,058 , plus 28.9% employer pension contributions, hybrid working , flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn … a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're … is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager, you will be defining and designing the support model for IT services across the DWP digital landscape, implementing robust support More ❯

We're hiring: IT Service Manager We're seeking a detail-driven and experienced IT Service Manager to take ownership of system health, performance, and stakeholder satisfaction across the technology estate. If you're passionate about keeping services stable, secure, and … continuously improving, this role offers the ideal opportunity to make a lasting impact. As an IT Service Manager, you’ll play a central role in incident response , service monitoring, and process optimisation, while maintaining a strong focus on governance, audit compliance, and communication. This is a More ❯