3 of 3 IT Services Manager Jobs in the North East

help shape the future of education and contribute to ground-breaking projects through IT innovation. The Role The IT Service Manager is responsible for managing the delivery and performance of IT services to meet our objectives. This includes monitoring the delivery … of services, implementing ITIL best practices, and ensuring the smooth running of all IT systems, networks, and applications. This role is permanent, based at the Newcastle-upon-Tyne campus, and offers a variety of attractive benefits including hybrid working. Responsibilities Service Level Management: Owning the Service Delivery … lifecycle, ensuring that IT services meet service level agreements (SLAs), key performance indicators (KPIs), and customer satisfaction goals. Service Catalogue Management: Ensure that the IT Service Catalogue and Request Catalogue is current, accurate and managed to reflect any changes, additions or retirements as required. Change More ❯

Senior IT Service Manager Pay up to £66,058 , plus 28.9% employer pension contributions, hybrid working , flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn … a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're … is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager, you will be defining and designing the support model for IT services across the DWP digital landscape, implementing robust support More ❯

Senior IT Service Manager Pay up to £66,058, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for Senior IT Service Managers to join our Children's Live Service Team and … The Child Maintenance Service team to undertake ambitious modernisation programme to help shape our digital services for the future. Our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at … Strong working knowledge and practical experience of ITIL or other service management framework. You and your role As a Senior IT Service Manager you will be ensuring implementation of excellent Service Management across products and services that are critical to making sure that DWP can More ❯