10 of 10 IT Services Manager Jobs in the West Midlands

Workplace Services Manager (IT) £75,000 - £85,000 + car allowance + bonus + extensive benefits Full Time/Permanent Remote with monthly travel Birmingham head office and occasional travel to other European offices The Role: I am looking for a driven and experienced Workplace Service Manager to join a large global brand … West Midlands. This role can be primarily remote based however would involve monthly travel to the Birmingham head office and occasional travel to other offices throughout Europe. The Workplace Services Manager will join a talented European IT team and will be responsible for overseeing the technical operations and management of workplace services, primarily focusing … of standard desktops and applications across Europe, increasing control, security, and compliance for end-user devices, and improving the workplace experience for users. Responsibilities: Coordinate delivery of workplace technology services, including packaging, deployment, and patching of laptops, desktops, and mobile devices. Take full accountability for the performance and quality of workplace services, ensuring they are delivered to meet More ❯

Business Development Manager - Managed IT Services Remote (UK-based) Hybrid with anchor days Ideally near Birmingham, Manchester, London or with strong motorway links Circa 50K base + Car allowance + Uncapped Commission Double OTE model Managed IT, Cloud, Telecoms, Cyber & More Ready to accelerate your IT sales career with one of … the UK's top-tier managed services groups? We're partnering with a nationally recognised technology leader to recruit multiple Business Development Managers as part of a strategic sales expansion. If you're a driven B2B sales professional with a passion for digital transformation, this is your chance to join a thriving team selling innovative, end-to-end solutions … across IT Managed Services, Cloud, Unified Comms, Cyber Security, and more. What You'll Be Doing Proactively identify and win new SME and enterprise-level clients Build and manage a qualified high-value sales pipeline Pitch and sell tailored IT and telecoms solutions to C-level stakeholders Deliver engaging sales presentations and commercial proposals Collaborate More ❯

Business Development Manager - Managed IT Services Remote (UK-based) | Hybrid with anchor days | Ideally near Birmingham, Manchester, London or with strong motorway links Circa £50K base + Car allowance + Uncapped Commission Double OTE model Managed IT, Cloud, Telecoms, Cyber & More Ready to accelerate your IT sales career with one of … the UK's top-tier managed services groups? We're partnering with a nationally recognised technology leader to recruit multiple Business Development Managers as part of a strategic sales expansion. If you're a driven B2B sales professional with a passion for digital transformation, this is your chance to join a thriving team selling innovative, end-to-end solutions … across IT Managed Services, Cloud, Unified Comms, Cyber Security, and more. What You'll Be Doing Proactively identify and win new SME and enterprise-level clients Build and manage a qualified high-value sales pipeline Pitch and sell tailored IT and telecoms solutions to C-level stakeholders Deliver engaging sales presentations and commercial proposals Collaborate More ❯

Are you passionate about delivering excellent IT services and leading high-performing teams? Do you thrive in a hands-on leadership role where customer service, process improvement, and technical know-how all come together? We're looking for an IT Service Delivery Manager to take ownership of our 1st Line Service Desk and … 2nd Line Technical Services Teams. This is a fantastic opportunity to shape the way IT support is delivered across a multi-site organisation, ensuring colleagues receive the very best service while driving continuous improvement and innovation. Customers are at the heart of the organisation, so you will be innovating ways your team are delivering service and putting … metrics and taking proactive steps to improve them. Representing the Service Desk in senior IT forums, project service transitions, and Change Advisory Boards. Ensuring IT services align to the ITIL framework, with robust documentation and regular reviews. What we're looking for Proven experience leading a customer-focused IT team in a multi More ❯

We are seeking an experienced IT Service Delivery Manager to join a fast paced IT Service Management (ITSM) team. This operational role is central to managing all aspects of Incident, Problem, and Request Management in line with ITIL best practices. You will lead Major Incident Management activities, produce and deliver service reports, maintain ITSM … documentation, manage escalations, and support the IT Helpdesk function. This is a critical role in ensuring swift issue resolution, effective communication during incidents, and continuous service improvement. Key Responsibilities for the IT Service Delivery Manager: Act as Major Incident Manager during outages, coordinating resolver teams, leading war rooms, and ensuring timely stakeholder … analysis. Produce and deliver monthly and ad-hoc service reports for management and stakeholders. Create, maintain, and improve ITSM-related documentation (SOPs, process guides). Review and manage IT escalations to ensure timely and effective resolution. Support the IT Helpdesk function using ITSM tools (e.g., Halo ITSM). Provide on-call Priority 1 support on a More ❯

Overview Location: Rugby/Coventry (with travel to other sites and offices) Contract Type: Full-time, Permanent Salary: Competitive + Benefits Level: SFIA Level 4 Service Delivery Manager - Development Opportunity Are you looking to take the next step in your IT career? Morgan Sindall Construction is offering a development opportunity for a motivated individual to join … our Business IT team as a Service Delivery Manager . This role is ideal for someone ready to grow into a leadership position while working alongside experienced Service Delivery Managers. You'll gain exposure to a wide range of IT service management responsibilities and play a key role in supporting our … security-related initiatives. Responsibilities Supporting the Service Delivery Manager Lead in managing service levels, supplier performance, and asset lifecycles. Assisting with the delivery of IT services across the business, ensuring alignment with operational goals. Collaborating with existing Service Delivery Managers to contribute to security-related activities , including: Data Protection Impact Assessments (DPIAs) Supplier security evaluations More ❯

DWP. Digital with Purpose. We are looking for an IT Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge technologies to build, transform and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key … what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. You join us as a IT Service Manager, working on our Health Product Support team. You'll play a key role in managing live services across a wide range of technologies, ensuring performance targets are … met and services are continuously improved. You'll work closely with internal teams and external suppliers, including health assessment providers, to resolve incidents, reduce problems, and deliver a first-class user experience. You'll also contribute to major incident resolution, translate technical issues into business impact, and support on-call duties on a rota basis. This is a fantastic More ❯

Role Summary Aubay is seeking an experienced IT Project Manager with cloud migration experience to join our global client in the Financial Services sector. Your core responsibility as the Project Manager will be to actively manage risks and deliver project deliverables in line with set timescales, budget and quality levels, in order to … within Financial Services. Required Skills and Experience • Agile Project Management, Scrum and/or Prince2 Certification • Over 7+ years of experience managing simultaneous complex programmes/projects within Financial Services • Experience of working within a matrix management programme and Business as Usual (BaU) environment • Previous experience with large-scale cloud migration programmes • Broad knowledge of IT platforms … to expand their operations with top-tier talent who are experts in their fields. We work exclusively with clients who are globally recognized as Energy Super Majors/Financial Services and innovative FinTech players. Aubay UK is the most recently started branch of Aubay Group. Aubay Group is an international Digital Services Company, listed on a Euronext Stock More ❯

Role Summary Aubay is seeking an experienced IT Project Manager with cloud migration experience to join our global client in the Financial Services sector. Your core responsibility as the Project Manager will be to actively manage risks and deliver project deliverables in line with set timescales, budget and quality levels, in order to … within Financial Services. Required Skills and Experience • Agile Project Management, Scrum and/or Prince2 Certification • Over 7+ years of experience managing simultaneous complex programmes/projects within Financial Services • Experience of working within a matrix management programme and Business as Usual (BaU) environment • Previous experience with large-scale cloud migration programmes • Broad knowledge of IT platforms … to expand their operations with top-tier talent who are experts in their fields. We work exclusively with clients who are globally recognized as Energy Super Majors/Financial Services and innovative FinTech players. Aubay UK is the most recently started branch of Aubay Group. Aubay Group is an international Digital Services Company, listed on a Euronext Stock More ❯

following information aims to provide potential candidates with a better understanding of the requirements for this role. Digital with Purpose. We are looking for an IT Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge technologies to build, transform and maintain innovative, scalable and user … what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. You join us as a IT Service Manager, working on our Health Product Support team. You'll play a key role in managing live services across a wide range of technologies, ensuring performance targets are … met and services are continuously improved. You'll work closely with internal teams and external suppliers, including health assessment providers, to resolve incidents, reduce problems, and deliver a first-class user experience. You'll also contribute to major incident resolution, translate technical issues into business impact, and support on-call duties on a rota basis. This is a fantastic More ❯