14 of 14 IT Services Manager Jobs in the West Midlands

Business Development Manager (IT Services) Field Based + Home Working £45,000-£53,000 (OTE £100,000) + Commission + Bonus + Car Allowance + Training + Progression + Company Benefits Are you a Business Development Manager with a background IT … a role where you will manage your own diary and be directly responsible for the growth of the business through offering a range of services from Cybersecurity, to infrastructure and managed services? You will also have the opportunity to significantly increase your earnings through a lucrative, uncapped commission … a £100,000 package. In this role, the successful business manager will focus on securing new business and offer IT services to the hotel industry. You will typically be on the road 3 days a week vising clients, attending trade shows, networking and have More ❯

IT Service Lifecycle Manager/IT Service Manager A fantastic opportunity has arisen for an IT Service Lifecycle Manager/IT Service Manager to join our Birmingham based client on a permanent basis. Responsibilities … and Duties: Lead the Service Lifecycle process to ensure that new and existing services meet business needs and are scalable and sustainable. Collaborate with stakeholders to gather service requirements and design services that are aligned with business objectives and IT capabilities. Oversee the service portfolio, ensuring … ability to communicate and set expectations with stakeholders and third parties. IT Service Lifecycle Manager/IT Service Manager More ❯

Lifecycle Manager to join its collaborative and forward-thinking IT function. This role is central to ensuring IT services are designed, transitioned, and operated effectively, with a strong focus on service governance and continual improvement. You'll work within a highly structured, ITIL … 's an excellent opportunity for someone looking to contribute to a mature, high-performing IT function within a regulated, professional services setting. What you'll be doing: Lead the full lifecycle of IT services, ensuring scalability, sustainability, and alignment with business needs. … particularly Service Design, Transition, Change, and Release Management. Hands-on experience with enterprise ITSM tools (e.g. ServiceNow, BMC Remedy). Proven ability to manage services and teams in complex, matrixed environments. Confident stakeholder manager, capable of influencing at both operational and senior levels. What's on offer More ❯

Lifecycle Manager to join its collaborative and forward-thinking IT function. This role is central to ensuring IT services are designed, transitioned, and operated effectively, with a strong focus on service governance and continual improvement. You’ll work within a highly structured, ITIL … ’s an excellent opportunity for someone looking to contribute to a mature, high-performing IT function within a regulated, professional services setting. What you’ll be doing: Lead the full lifecycle of IT services, ensuring scalability, sustainability, and alignment with business needs. … particularly Service Design, Transition, Change, and Release Management. Hands-on experience with enterprise ITSM tools (e.g. ServiceNow, BMC Remedy). Proven ability to manage services and teams in complex, matrixed environments. Confident stakeholder manager, capable of influencing at both operational and senior levels. What’s on offer More ❯

and promote the IT Service Design function by developing and implementing a clear strategy to ensure new and changed IT services are designed in line with industry best practices. You will collaborate with practice managers to adopt and adapt IT practices that meet … business objectives. You will also lead the creation and manage the ongoing maintenance of the IT Service Catalogue, supporting the definition of services and service offers across application, infrastructure, and business-facing services. This is also a people management role where you will manage a small team … thinking are key to analysing complex service delivery challenges and crafting innovative, sustainable solutions. Expertise in change management enables smooth transitions when implementing new services or processes, minimising disruption and resistance. A strong customer focus ensures that services are designed with user experience and satisfaction in mind. Leadership More ❯

Role: IT Account Manager Location: Hybrid (Office & Remote) Salary: £40,000 - £60,000 + Uncapped Commission Are you a proactive and driven IT Account Manager looking for your next challenge? If you thrive in a dynamic environment and enjoy building lasting client … within our client base. Developing and maintaining strong, long-term relationships to drive customer retention and revenue growth. Understanding client needs and recommending IT solutions that align with their business objectives. Managing the full sales cycle - from prospecting and presenting to negotiating and closing deals. Collaborating with marketing … activities and pipeline progress with accuracy. What We're Looking For: Experience: At least 5 years in sales or account management within the Managed Services Industry. Sales Approach: A consultative, relationship-driven approach with strong interpersonal skills. Industry Knowledge: Solid understanding of contracts, recurring revenue models, and tailored IT More ❯

UK-based) will focus on developing new business opportunities and nurturing existing client relationships in the IT Service Management (ITSM) and Managed Services sectors. As a key part of our sales team, you will be responsible for generating sales leads , building strong client relationships, and identifying opportunities … and drive growth opportunities across the ITSM market . Key Responsibilities: Develop sales strategies and drive new business opportunities in the ITSM and Managed Services sectors. Conduct prospecting activities including cold calling , networking, and attending industry events. Generate and qualify leads by identifying prospects and converting them into clients. … proposals to prospective clients. Collaborate with clients to understand their business needs and recommend tailored software solutions. Up-sell and cross-sell products/services to existing clients , ensuring they are leveraging all relevant solutions. Support clients through the sales lifecycle , ensuring a smooth transition from sales to Professional More ❯

IT Service Delivery Manager 6 Month FTC Hybrid, Solihull £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an More ❯

IT Service Delivery Manager 6 Month FTC Hybrid, Solihull 45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an More ❯

IT Service Delivery Manager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an More ❯

IT Service Delivery Manager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an More ❯

Select how often (in days) to receive an alert: Product Owner - Managed Desktop Services Hybrid - Solihull (3 days per week)/occasional travel to other company sites . Full Time, Permanent Here at Serco, we are seeking a Product Owner for Managed Desktop Services to join Serco's … for an experienced leader, versed in agile product delivery with strong technical acumen and the ability to deliver high-quality, reliable IT services that enable business productivity. As a Product Owner some of your responsibilities will include: Product Vision: Working in conjunction with the Client Technology Product … play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services More ❯

Select how often (in days) to receive an alert: Product Owner - Managed Desktop Services Hybrid - Solihull (3 days per week)/occasional travel to other company sites . Full Time, Permanent Here at Serco, we are seeking a Product Owner for Managed Desktop Services to join Serco's … an experienced leader, versed in agile product delivery with strong technical acumen and the ability to deliver a high-quality, reliable IT services that enable business productivity. As a Product Owner some of your responsibilities will include: Product Vision : Working in conjunction with the Client Technology Product … play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services More ❯

role offering a rare opportunity to shape how critical business systems are managed and integrated across our client's infrastructure. As Business Applications Manager, you will oversee the performance, resilience, and evolution of key systems, working closely with our vendors, internal IT teams, and senior business … C-Level executives and non-technical stakeholders. Solid understanding of change management and training best practices. Proactive, resilient, and able to navigate complex IT architectures and legacy systems. Comfortable operating in a 24/7 distribution environment, including being part of a dedicated OOH (Out Of Hours) on … immediate and lasting impact. Why Join? Shape a brand-new leadership role with CIO exposure and SLT membership. Clear progression pathway into senior IT leadership. Hybrid working model with flexibility. 25 days' annual leave + bank holidays, plus the option to buy/sell days. 15% bonus scheme. More ❯