1 of 1 IT Support Analyst Jobs in the Midlands

IT Support Hub Analyst Location: Solihull Officed based, permanent, offering up to 35k Key Responsibilities: Provide expert technical support for commissioning, maintenance, and reactive service of CCTV systems. Assist field technicians during installation and troubleshooting, in alignment with business strategies. Ensure full customer satisfaction through effective support processes, monitoring, and documentation. Download and share CCTV … footage for investigative purposes. Conduct remote diagnostics and CCTV health checks. Offer remote support to triage reactive call-outs. Resolve faults remotely wherever possible. What We’re Looking For: Strong technical knowledge in electronic security systems, particularly CCTV. Experience in remote diagnostics and technical support. Excellent problem-solving and communication skills. A proactive, customer-focused approach with high attention More ❯