IT Support Analyst Jobs in the Midlands

IT Support Analyst
England > Midlands

The median IT Support Analyst salary in the Midlands is £27,000 per year according to job vacancies posted during the 6 months to 14 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
14 Apr 2024
Same period 2023 Same period 2022
Rank 243 293 281
Rank change year-on-year +50 -12 -37
Permanent jobs requiring an IT Support Analyst 73 44 76
As % of all permanent jobs advertised in the Midlands 0.65% 0.44% 0.70%
As % of the Job Titles category 0.69% 0.50% 0.74%
Number of salaries quoted 53 38 76
10th Percentile £22,425 £23,275 £20,750
25th Percentile £25,500 £25,375 £21,250
Median annual salary (50th Percentile) £27,000 £27,500 £25,000
Median % change year-on-year -1.82% +10.00% -
75th Percentile £34,250 £33,000 £28,563
90th Percentile £37,386 £37,250 £36,500
England median annual salary £32,000 £31,000 £28,500
% change year-on-year +3.23% +8.77% +1.79%

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 10,571 8,879 10,307
% of permanent jobs with a recognized job title 94.06% 89.56% 94.72%
Number of salaries quoted 8,085 4,881 7,234
10th Percentile £26,250 £29,000 £27,500
25th Percentile £33,500 £37,500 £36,250
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +11.11%
75th Percentile £60,741 £67,500 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £54,000 £60,000 £60,000
% change year-on-year -10.00% - +9.09%

IT Support Analyst
Job Vacancy Trend in the Midlands

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for IT Support Analyst in the Midlands

IT Support Analyst
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing IT Support Analyst in the Midlands.

Salary trend for IT Support Analyst in the Midlands

IT Support Analyst
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Analyst in the Midlands over the 6 months to 14 April 2024.

Salary histogram for IT Support Analyst in the Midlands

IT Support Analyst
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the Midlands region over the 6 months to 14 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +52 40 £28,500 +3.64% 1
East Midlands +12 33 £26,000 -5.45% 4
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 14 April 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Analyst in the job title.

1 38 (52.05%) Active Directory
2 26 (35.62%) Windows
3 25 (34.25%) Microsoft 365
4 24 (32.88%) Microsoft
5 18 (24.66%) Customer Service
6 16 (21.92%) Microsoft Exchange
7 14 (19.18%) Social Skills
8 13 (17.81%) Microsoft Office
8 13 (17.81%) Continuous Improvement
8 13 (17.81%) Azure
9 12 (16.44%) Windows Server
9 12 (16.44%) Asset Management
10 11 (15.07%) ITIL
10 11 (15.07%) VoIP
10 11 (15.07%) Internet
10 11 (15.07%) Service Delivery
11 10 (13.70%) Change Management
11 10 (13.70%) Thin Client
11 10 (13.70%) VPN
11 10 (13.70%) Agile
11 10 (13.70%) Project Planning
11 10 (13.70%) Fat Client
11 10 (13.70%) SCCM
11 10 (13.70%) Windows 10
12 9 (12.33%) Problem-Solving
13 8 (10.96%) German Language
14 7 (9.59%) Logistics
14 7 (9.59%) Firewall
15 6 (8.22%) Broadband
15 6 (8.22%) OLE

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (21.92%) Microsoft Exchange
2 4 (5.48%) SharePoint
Applications
1 13 (17.81%) Microsoft Office
Business Applications
1 2 (2.74%) Misys Midas
2 1 (1.37%) Sage X3
Cloud Services
1 25 (34.25%) Microsoft 365
2 13 (17.81%) Azure
3 6 (8.22%) Dynamics 365
3 6 (8.22%) Entra ID
4 1 (1.37%) Power Automate
4 1 (1.37%) Power Platform
4 1 (1.37%) PowerApps
4 1 (1.37%) WhatsApp
Communications & Networking
1 11 (15.07%) Internet
1 11 (15.07%) VoIP
2 10 (13.70%) VPN
3 7 (9.59%) Firewall
4 6 (8.22%) Broadband
5 5 (6.85%) DNS
6 4 (5.48%) LAN
7 3 (4.11%) DHCP
7 3 (4.11%) Network Security
7 3 (4.11%) Wi-Fi
8 2 (2.74%) Remote Desktop
8 2 (2.74%) WAN
9 1 (1.37%) VLAN
Database & Business Intelligence
1 1 (1.37%) Crystal Reports
1 1 (1.37%) Qlik Sense
Development Applications
1 1 (1.37%) JIRA
General
1 14 (19.18%) Social Skills
2 8 (10.96%) German Language
3 5 (6.85%) Law
4 4 (5.48%) Finance
4 4 (5.48%) Legal
4 4 (5.48%) Retail
5 3 (4.11%) Inclusion and Diversity
5 3 (4.11%) Multimedia
5 3 (4.11%) Organisational Skills
6 2 (2.74%) Analytical Skills
6 2 (2.74%) Pharmaceutical
7 1 (1.37%) Advertising
7 1 (1.37%) Games
7 1 (1.37%) Manufacturing
Libraries, Frameworks & Software Standards
1 6 (8.22%) OLE
Miscellaneous
1 10 (13.70%) Fat Client
1 10 (13.70%) Thin Client
2 6 (8.22%) Driving Licence
3 4 (5.48%) Self-Motivation
4 3 (4.11%) CCTV
4 3 (4.11%) EPoS
4 3 (4.11%) iPad
4 3 (4.11%) Management Information System
4 3 (4.11%) Media Streaming
4 3 (4.11%) Team-Oriented Environment
Operating Systems
1 26 (35.62%) Windows
2 12 (16.44%) Windows Server
3 10 (13.70%) Windows 10
4 3 (4.11%) Linux
Processes & Methodologies
1 18 (24.66%) Customer Service
2 13 (17.81%) Continuous Improvement
3 12 (16.44%) Asset Management
4 11 (15.07%) ITIL
4 11 (15.07%) Service Delivery
5 10 (13.70%) Agile
5 10 (13.70%) Change Management
5 10 (13.70%) Project Planning
6 9 (12.33%) Problem-Solving
7 7 (9.59%) Logistics
8 6 (8.22%) Process Improvement
9 4 (5.48%) Customer-Centricity
10 3 (4.11%) Fintech
10 3 (4.11%) IT Asset Management
10 3 (4.11%) IT Strategy
10 3 (4.11%) Time Management
11 2 (2.74%) Break/Fix
11 2 (2.74%) Data Protection
11 2 (2.74%) Hardware Maintenance
11 2 (2.74%) Software Deployment
Programming Languages
1 2 (2.74%) PowerShell
Qualifications
1 5 (6.85%) Microsoft Certification
2 4 (5.48%) Degree
2 4 (5.48%) MCSE
3 3 (4.11%) CCNA
3 3 (4.11%) Cisco Certification
3 3 (4.11%) MCP
4 1 (1.37%) A+ Certification
4 1 (1.37%) DBS Check
4 1 (1.37%) MCITP
Quality Assurance & Compliance
1 6 (8.22%) SLA
2 2 (2.74%) GDPR
System Software
1 38 (52.05%) Active Directory
2 4 (5.48%) Hyper-V
2 4 (5.48%) VMware Infrastructure
Systems Management
1 10 (13.70%) SCCM
2 3 (4.11%) FortiGate
3 2 (2.74%) Progress Chef
4 1 (1.37%) Microsoft Intune
Vendors
1 24 (32.88%) Microsoft
2 5 (6.85%) VMware
3 4 (5.48%) Apple
3 4 (5.48%) Sage
4 3 (4.11%) Cisco
4 3 (4.11%) Meraki
5 2 (2.74%) Citrix
6 1 (1.37%) IFS
6 1 (1.37%) Salesforce
6 1 (1.37%) SAP
6 1 (1.37%) ServiceNow
6 1 (1.37%) Talend