2 of 2 IT Support Specialist Jobs in County Antrim

Title: IT Technical Support Specialist Location: Belfast Department: IT Reports to: IT Service Desk Manager Role Purpose The IT Technical Support Specialist provides advanced support, acting as a technical escalation point for the Service Desk and projects. The role diagnoses complex … issues, contributes to problem management, investigates new technologies, and supports the continual improvement of IT services. The role also includes mentorship and guidance for Technical Support Specialists, ensuring technical quality, knowledge sharing, and alignment with ITIL best practice. Key Responsibilities Advanced Technical Support Act as an escalation ...

Omexom UK is seeking an IT Technical Support Specialist to provide advanced support as an escalation point for complex incidents and to mentor junior technicians within the IT Service Desk. You will help implement new software, diagnose complex networking issues, and contribute to problem management ...