3 of 3 IT Support Specialist Jobs in the North of England

our client's car dealership based at Barnsley. We are seeking an experienced 1st line Helpdesk technician to join their current team of Customer Support Specialists to help them support their internal colleagues with their IT needs. The daily workload on the Helpdesk can be varied especially … organise and think pro-actively are key to being successful within this role. A typical working day consists of providing a high level of IT customer support to all colleagues within the dealer group, through different means of communication, mainly over the phone but also emails, Webex and … in technical ability therefore you will have the great opportunity to work alongside the Technical and Infrastructure teams to help build and develop yourself. IT Support Specialist benefits include: • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme • Pension Scheme More ❯

HMH is seeking an ITSM Services Specialist to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire, Scotland, UK. Additionally, provide remote support to 2,100+ employees … automated workflows, managing customer expectations, writing knowledge base articles for both internal and customer use, serving as a communication channel between customers and the IT organization, and providing a first-contact resolution whenever possible. The successful candidate is experienced with Knowledge Centered Solutions and can deliver within that methodology … including creation of process and technical documentation. Job Responsibilities · Work with the senior IT Administrator to automate incident/request workflows · Junior administrator to the internal ITSM system hosted through Freshservice · Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice · Create and manage More ❯

We're looking for a proactive IT Service and Support Specialist to join our team. In this hands-on role, you'll support our IT ticketing process, manage end-user device requests, and work closely with global IT teams to ensure seamless operations. Working … hours: Monday - Friday 8AM - 4PM Pay: £13 What you'll do: * Set up IT equipment for new starters and support staff transitions * Handle desktop/laptop repairs and mobile device administration * Troubleshoot hardware/software issues and reset passwords * Use ServiceNow to log and manage incidents and requests … Maintain accurate asset tracking and IT stock levels * Collaborate with global IT teams to meet SLAs What you bring: * Solid experience with PC/laptop hardware, Microsoft Windows/Office, and networking basics * Strong organisational and communication skills * A "can-do" attitude with the ability to work independently More ❯