19 of 19 IT Support Specialist Jobs in the UK excluding London

1st/2nd Line IT Support Specialist Contract Opportunity! Contract Type: Contract until 31st March 2026 Start Date: ASAP Day rate: £150 - £200 per day Onsite working: 5 days per week on-site required Are you a tech-savvy individual with a passion for helping others? Do you thrive in a delivering 1st and 2nd line IT Service Delivery and Support where your skills make a real difference? If so, our client in the healthcare sector is looking for a dynamic 1st/2nd Line IT Support Specialist to join their team on a contract basis! Why You Should Apply: Make a meaningful impact in the healthcare industry by providing essential IT … a collaborative and supportive environment where your contributions are valued. Gain exposure to various clinical applications and enhance your technical skills. Key Responsibilities: As a 1st/2nd Line IT Support Specialist, you will: Provide efficient 1st and 2nd line IT Service Delivery and Support Troubleshoot and resolve issues related to clinical applications, desktop hardware More ❯

IT Support/IT Operations Specialist – Manufacturing Environment (Rochdale) Location: Rochdale, Manchester (Onsite) Contract: 6 Months (Extension Highly Likely) Start Date: ASAP Rate: Open & Negotiable (Outside IR35) Working Hours: Saturday–Monday, 06:00–18:00 + On-Call 18:00–23:00 (Sat & Sun) Are you an experienced IT Support or Operations Specialist looking for a new contract opportunity? We’re supporting one of our clients in the manufacturing sector with the recruitment of an on-site IT Support/IT Operations Specialist to join their new production facility in Rochdale. This role is ideal for someone who enjoys working close to production, combining hands-on IT support with factory systems such as MES, WMS, ERP, and automation technologies. Key Responsibilities Provide hands-on IT support across both production and office environments Support and troubleshoot MES, WMS (WAMAS, Lighthouse), and ERP systems Monitor and maintain factory IT infrastructure and networks (Cisco wired & Wi-Fi) Perform SQL-based troubleshooting and assist with More ❯

Senior IT Support Specialist - Proactive MSP Role Supporting Multiple Clients Needham Market £35,000 - £45,000 Are you an experienced IT Support professional who thrives on being proactive rather than reactive? Do you enjoy building strong relationships and helping a variety of clients get the very best from their technology? If so, this could be … your ideal next role. We're looking for a Senior IT Support Specialist with recent Managed Service Provider (MSP) experience to deliver forward-thinking, preventative IT support across multiple client environments. You'll play a key role in anticipating issues, improving systems, and ensuring our clients' technology runs smoothly and securely. What You'll Be … Doing Providing proactive 2nd/3rd line support across diverse client infrastructures Monitoring, maintaining, and optimising systems to prevent downtime before it happens Managing and improving client networks, firewalls, and security configurations Building trusted relationships with clients as a dependable, solutions-driven advisor Collaborating with a high-performing MSP team to deliver exceptional service and reliability What We More ❯

AMR287 Software Support Consultant/IT Support Specialist/1st/2nd line 25,000- 30,000 poss flex Bristol/Central My Client are a leading Bristol based IT Services provider and cloud solution provider. This dynamic company are currently looking to expand there technical team and currently have a vacancy for an additional … Technical Support Specialist/Software Support Consultant. The Software Support Consultant/IT Support Specialist will need the following experience: 1) Previous IT Technical support gained in a busy IT environment. Any knowledge of Microsoft Teams or VOIP (SaaS) ideally both, or office365 advantageous. 2) Ideally experienced across the board More ❯

AMR287 Software Support Consultant/IT Support Specialist/1st/2nd line £25,000-£30,000 poss flex Bristol/Central My Client are a leading Bristol based IT Services provider and cloud solution provider. This dynamic company are currently looking to expand there technical team and currently have a vacancy for an additional … Technical Support Specialist/Software Support Consultant. The Software Support Consultant/IT Support Specialist will need the following experience: 1) Previous IT Technical support gained in a busy IT environment. Any knowledge of Microsoft Teams or VOIP (SaaS) ideally both, or office365 advantageous. 2) Ideally experienced across the board More ❯

Do you have a keen interest in IT? If so, we have an exciting role available within our IT Support team. You will provide telephone, web, and face-to-face support to all business users regarding IT incidents and requests. What you'll do In this role, you will: diagnose and resolve first and second … line IT incidents and requests to agreed Service Levels Agreements (SLAs) help support projects to deliver new or changed services across the organisation build and configure laptops, desktops and tablets build and configure mobile phones, both smart and dumb maintain accurate and up-to-date asset information in the ITSM tool repair broken IT equipment so that … it can re-used install ad hoc software on customer devices reset and change customer passwords facilitate accounts, software and hardware for new starters and movers disable accounts and access for leavers set up customers with access to network folders or files act as the IT Support Specialist in responding to issues at our Operations Centre More ❯

IT Support Specialist Location: Gateshead Salary: £25,000 – £32,000 per annum (depending on experience) Contract: Full-time, Permanent About the Role An established and forward-thinking organisation is looking for a dedicated IT Support Specialist to join its team. The role will involve providing high-quality technical support to end-users, ensuring … smooth day-to-day operation of IT systems, and contributing to the ongoing improvement of technology services. Key Responsibilities Provide first-line technical assistance to end-users via phone, email, or in-person, covering hardware, software, and network issues. Troubleshoot and resolve technical problems with minimal disruption to business operations. Install, configure, and maintain computer hardware, software, and peripherals … printers, scanners, etc.). Assist with network management and troubleshooting, including LAN, WAN, and internet connectivity. Create and maintain accurate documentation of technical issues and solutions. Support onboarding and provide user training on IT systems and best practices. Qualifications & Experience Minimum of 2 years’ experience in IT support or a similar technical role. Strong knowledge of More ❯

leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job description: To support the Global IT User Support team, we are looking for a committed and skilled IT User Support Specialist. Due to our internationalization strategy, the User … Support team must cover some other global locations remotely. Therefore, we are looking for a competent, responsible and independent person who helps us make this Global IT User Support Team a success. This requires close cooperation with all IT team members and users worldwide. You will be part of a warm, friendly and welcoming culture within … Your key tasks: Respond to user inquiries and provide technical assistance Troubleshoot hardware, software, and network issues Manage employee onboarding/offboarding (access, devices, accounts). Provide ad-hoc support for meeting rooms Prioritize and resolve IT concerns and escalating serious issues to relevant stakeholders Documentation of systems, procedures and processes and provide accurate information and guidance on More ❯

1st Line IT Technician Location: Glasgow (Office-Based) Type: Full-Time A growing telecoms and IT services provider is seeking a skilled and enthusiastic 1st Line IT Technician to join a dynamic Managed Service Provider (MSP) Service Desk team. This is an excellent opportunity for someone passionate about IT support and eager to develop within … a technically diverse environment. Key Responsibilities Act as the first point of contact for IT support via phone and email Log and manage support tickets using the helpdesk system Diagnose and resolve issues involving hardware, software, networks, and user accounts Provide first-time fixes where possible and escalate complex cases when required Configure and deploy new devices … including PCs, laptops, and mobile devices Manage user accounts and permissions in Microsoft 365 and Active Directory Deliver remote and occasional on-site support Maintain clear communication with clients and ensure timely updates Essential Skills & Experience Experience in a 1st Line IT Support role (MSP background preferred) Excellent communication and customer service skills Strong troubleshooting and multitasking More ❯

HMH is seeking an ITSM Service Technician to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire. Additionally, provide remote support to 2,100+ employees in 30+ locations across 16+ countries on a variety of software, hardware, and … Administrator to create/manage automated workflows, managing customer expectations, writing knowledge base articles for both internal and customer use, serving as a communication channel between customers and the IT organization, and providing a first-contact resolution whenever possible. The successful candidate is experienced with Knowledge Centered Solutions and can deliver within that methodology including creation of process and … technical documentation. Job Responsibilities · Work with the senior IT Administrator to automate incident/request workflows · Junior administrator to the internal ITSM system hosted through Freshservice · Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice · Create and manage workflows to facilitate security group management, software requests, user onboarding/offboarding, and request fulfillment. More ❯

HMH is seeking an ITSM Service Technician to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire. Additionally, provide remote support to 2,100+ employees in 30+ locations across 16+ countries on a variety of software, hardware, and … Administrator to create/manage automated workflows, managing customer expectations, writing knowledge base articles for both internal and customer use, serving as a communication channel between customers and the IT organization, and providing a first-contact resolution whenever possible. The successful candidate is experienced with Knowledge Centered Solutions and can deliver within that methodology including creation of process and … technical documentation. Job Responsibilities · Work with the senior IT Administrator to automate incident/request workflows · Junior administrator to the internal ITSM system hosted through Freshservice · Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice · Create and manage workflows to facilitate security group management, software requests, user onboarding/offboarding, and request fulfillment. More ❯

About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional IT support and solutions to local schools and colleges across the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive in today's digital world. Role Overview: We are seeking a skilled 3rd Line Support Specialist to join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex IT issues across Windows, Office 365, and Azure environments. Your focus will be on delivering exceptional service to our clients, ensuring their systems run smoothly, efficiently, and securely. Key Responsibilities: Resolve escalated technical issues related to Windows … Office 365, and Azure environments. Provide advanced troubleshooting and support to end-users and clients, ensuring minimal disruption to their operations. Collaborate with 1st and 2nd line support teams to share knowledge and streamline processes. Implement, configure, and manage solutions in Azure and Office 365 environments. Liaise with clients to understand their technical needs and provide tailored solutions. More ❯

Position: IT Support Specialist (Second Line) Are you the go-to person when complex IT issues arise? Do you thrive in environments where no two days are the same? We’re on the lookout for a Second Line Systems Engineer to strengthen our technical support team in Cornwall. You’ll be part of a close … or performance risks. Sharing knowledge with colleagues and helping less experienced technicians grow. Keeping documentation accurate and up to date. Skills & Background At least 2 years in a technical support or IT service role. Confidence working with Microsoft 365 (Exchange, SharePoint, OneDrive, Azure AD). Strong understanding of networks (LAN/WAN, VLAN, VPNs, Wi-Fi, IP addressing More ❯

ITSD - Admin Support Associate Location: London (2-3 days onsite) Contract: 12-month contract, with potential extensions up to 2 years Rate: £170 - £290 per day via PAYE About the Role We're looking for a versatile and detail-oriented Admin Support Associate to join our ITSD team. This role blends administrative support, IT operations, governance … If you enjoy working across different functions and collaborating with global teams, this role offers a unique opportunity to make an impact. Key Responsibilities Provide day-to-day administrative support to ITSD staff, ensuring smooth operations. Assist with budget control , procurement processes, and expense management: Issue purchase orders (POs), process invoices, and submit via Coupa/IMS. Handle staff … expense claims accurately. Support IT asset management and governance: Process HEAT requests (e.g., leaver and loan laptops). Conduct audits across London and EMEA offices. Maintain accurate data records and reporting within governance frameworks. Collaborate with internal teams and stakeholders to resolve queries and ensure compliance. Work with IT systems for daily operations and support process More ❯

IT SUPPORT AND KNOWLEDGE BASE SPECIALIST FULLY REMOTE SALARY - COMPETITIVE Our client is an innovative IT company, focused on enhancing their software solutions and customer experience. Role Overview: They are seeking a motivated individual with a background in IT or accountancy to support their chat bot and knowledge base development. The role involves researching … areas for improvement. Input and maintain information in the knowledge base and chat bot. Collaborate with the development team to enhance AI responses. Required Qualifications: Bachelor’s degree in IT, Computer Science, Accountancy, or a related field (not essential) Familiarity with Java and other programming languages is a plus. Strong analytical and research skills. Excellent communication and problem-solving More ❯

2nd Line IT Support Engineer Greater Manchester | Hybrid | £30k - £35k SR2 are helping to recruit an experience 2nd Line Engineer for one of our Manchester based clients. The client is an established and award-winning managed service provider and are looking to grow their team. If you’re passionate about technology, enjoy solving problems, and want to work … in a supportive, hands-on environment, then this could be the role for you. Role: Provide 2nd line support across hardware, software, and network issues Troubleshoot, resolve, and escalate technical problems as needed Support system rollouts, upgrades, and improvement projects Maintain accurate documentation of incidents and resolutions Requirements: Proven experience in a 2nd line IT support More ❯

IT Service Delivery Analyst We’re supporting a global life science company in hiring an IT Service Delivery Analyst to join their on-site IT team. This role ensures reliable day-to-day IT operations, providing hands-on support to end users and maintaining key systems across the site. Key Responsibilities Serve as the primary … contact for IT incidents and service requests, ensuring timely resolution. Provide end-user support for hardware, software, and 1st level network or telecom issues. Install, configure, and maintain IT equipment to support daily business operations. Manage local IT inventory and coordinate with external vendors for on-site services. Follow ITIL and ServiceNow processes to maintain … accurate records and escalate issues as needed. Requirements Diploma or degree in Information Technology, Computer Science, or a related field. 3–5 years’ experience in IT service delivery, helpdesk, or technical support. Strong understanding of hardware, software, networking, and IT security principles. Familiarity with ServiceNow, ITIL, and common ticket management systems. Excellent communication, problem-solving, and customer service More ❯

3rd Line/Infrastructure Engineer - Barnsley Are you a 3rd Line/Infrastructure pro ready to drive innovation and deliver best-in-class IT services? Join a dynamic team where your expertise will shape and support enterprise infrastructure across multiple sites. What you’ll do: Lead and maintain robust IT infrastructure, servers, and networks Troubleshoot complex issues … with minimal downtime Collaborate with stakeholders and mentors junior engineers Provide exceptional customer care even in high-pressure environments What we’re looking for: 5+ years in 3rd line IT support, with strong Microsoft Server and virtualization knowledge Experience with O365, Azure AD group policies, VMware, Hyper-V Knowledge of Networking, DNS, DHCP DESIRABLE - Meraki, Unifi or similar … Strong problem-solving skills and a customer-focused mindset Excellent communication skills and the ability to work proactively Be part of a forward-thinking IT team committed to excellence, innovation, and outstanding service. Ready to make an impact? Apply now and power your career forward! 3rd Line/Infrastructure Engineer - Barnsley More ❯

PlJob Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical … issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯