1 to 25 of 28 IT Support Jobs in the East Midlands

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯

All About Recruitment Ltd is currently recruiting for a Permanent IT Support Technician to start asap. Applications are invited from candidates with experience in: Tech Support, IT Support, IT Admin, Helpdesk Technician, 1 st Line support, 2 nd Line Support, Technical Support, IT Installation, IT Helpdesk , IT Trainee … IT Support, IT Admin, Helpdesk Admin Salary: £24,000 28,000, DOE Start Date : ASAP Location: NN4 Hours of work: Core hours 40 hours a week Monday Friday, office hours, 08.30 17.30 Our Client: A family run company with an excellent staff culture and great benefits package. The Role: The successful candidate will assist with proving IT support via telephone and online chat. Some field-based work may occasionally be required Duties and responsibilities will include but are not limited to: Supporting IT issues and software and hardware faults Resolving basic issues over the phone and via remote desktop access Resetting passwords and completing software updates Ordering replacement hardware and accompanying engineers to help More ❯

IT Support Engineer NG11 - Kingston on Soar | £28,000 - £32,000 + Bonus + Benefits (own transport required) Looking to take your IT career to the next level? If you've already got a year or two under your belt in first or second line support and want to work with smart technology in a company … that actually appreciates your curiosity — this role is for you. This is your chance to join a specialist tech company as an IT Support Engineer that works in data archiving and forensic storage solutions. You'll be supporting real clients, building lab-based test environments, and learning directly from the leadership team. What you'll be doing as … the IT support Engineer: Supporting customers on the phone, via remote access, and occasionally on-site Logging, triaging and resolving 1st and 2nd line technical issues Configuring and testing storage devices, servers, and related hardware Assisting with proof-of-concept solutions and lab setups for new projects Working across platforms (Windows, macOS, Linux) and getting hands-on with More ❯

Job Title: IT Support Engineer Location: Derby, Derbyshire Salary: £28,000 - £35,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more! Position Overview: We are looking for a confident IT Support Engineer to join a renowned, global Construction Company based in Derby, Derbyshire. As an IT Support Engineer, you … will play a vital role in enhancing the company's IT infrastructure, ensuring reliability, security, and efficiency. You will be working closely with the Infrastructure Team, Lead Infrastructure Engineers and Infrastructure Manager to ensure the smooth running of the IT Infrastructure, in addition to carrying out new and exciting projects! Key Responsibilities: • Aid on the design, implementation, and … maintenance of the company's IT infrastructure. • Collaborate with cross-functional teams to identify technology needs and implement projects. • Oversee hardware and software configuration, troubleshooting, and maintenance. • Develop and implement IT security policies and procedures. • Provide technical support and mentorship to junior team members. • Manage vendor relationships and procurement processes. • Stay updated on emerging technologies and industry More ❯

IT Support Technician Derbyshire Permanent to £30,000 (DOE) IT Support Technician needed for a permanent position in Derbyshire (around 10 miles north of Derby ). A superb opportunity for an IT Technician looking to progress their IT career, with potential to take a step-up into an IT Support Team Leader … A chance to join an established and growing business with a proven track record in their industry. Start asap during Summer 2025. Key experience + responsibilities will include: Managing IT service requests from end-users + resolving IT incidents to 1st/2nd line level. Escalating more complex issues to 2nd/3rd Line IT Support teams, and external 3rd party providers. Setting up end-user hardware using imaging and automated Device Management systems. Using IT Service Desk logging systems + Remote Support Tools. Supporting IT projects including software/hardware upgrades + rollouts. Full UK Driving Licence and own vehicle preferred. Any experience of leading/managing a small IT More ❯

IT Support Technician Derbyshire Permanent to £30,000 (DOE) IT Support Technician needed for a permanent position based in Derbyshire around 10 miles north of Derby . A chance to join an established and growing business with a proven track record in their industry. Start ASAP during Summer 2025. Key experience + responsibilities will include: Resolving … IT incidents to 2nd line level + managing IT support requests from end-users. Supporting IT projects including software/hardware upgrades + rollouts. Setting up end-user hardware using imaging and automated Device Management systems. Escalating more complex issues to 3rd Line IT Support Engineers + 3rd party IT suppliers. Using IT Helpdesk logging systems + remote support tools. Full UK Driving Licence and own vehicle preferred. Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G). Benefits: Salary to £30k (DOE) + 25 days Holiday (+ BHs) + Pension + Life Assurance More ❯

Junior IT Support Analyst/Entry Level IT Engineer, £140 per day inside IR35 1-3 months rolling contract, Derby Bench IT require a Junior IT Support Analyst to join a large organisation starting ASAP working onsite full time in Derby is mandatory. This position would be ideal for an individual who is looking … to start a career in IT or has some experience which they are looking to build upon and learn. The successful candidate should have the skills and experience included below; Some experience in IT support or relevant internship. Associate's degree in IT, Computer Science, or related field; or equivalent experience. Respond to IT service … desk tickets. Assist users via phone, email, or in-person. Set up and maintain computers and peripherals. Manage user accounts and passwords. Support software installations and updates. Ability to troubleshoot technical issues. Good communication skills. Strong problem-solving skills. Ability to work independently and in a team. Junior IT Support Analyst/Entry Level IT Engineer More ❯

Are you looking to kickstart your IT career with a company that values innovation and outstanding customer service? We’re looking for an IT Support Engineer Apprentice to join our team at Bubble IT and develop hands-on skills in a fast-paced, supportive environment. Bubble IT is a leading provider of managed IT services, cloud solutions, and cyber security support for businesses across the UK. We deliver proactive, reliable IT support tailored to each client's needs — from small businesses to growing enterprises. Our team is dedicated to helping organisations thrive by keeping their systems secure, efficient, and future-ready. Overview: As an IT Support Engineer Apprentice … at Bubble IT, you’ll be the first point of contact for customers needing technical help. You’ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Responsibilities: Providing high-quality customer service and technical support over the phone and via a ticketing system. Logging and More ❯

IT Support Desk Engineer Derby Permanent to £28,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. Full UK Driving Licence and own vehicle preferred. A chance to join an established IT Managed Services business with a proven track … record spanning 20+ years. Start ideally August/September 2025. Key skills, experience + tasks: Providing remote IT support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking … + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. More ❯

As an IT Support Engineer Apprentice at Bubble IT, you’ll be the first point of contact for customers needing technical help. You’ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Role Providing high-quality customer service and technical support over the … phone and via a ticketing system. Logging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems. Supporting the resolution of 1st and 2nd line technical incidents in line with SLAs. Prioritising and managing your workload effectively. Meeting key performance targets and service standards. Contributing to process and technical improvements. Following … Friday, 9am - 5:30pm. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Tuesday, 12th August 2025 Start Date Tuesday, 19th August 2025 Desired Skills Communication skills IT skills Attention to detail Problem solving skills Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the More ❯

IT Support Analyst – Entry-Level | £30K | On-Site (Hinckley, Midlands) | Permanent Looking to take the next step in your IT career? We’re looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print and decoration business based in Hinckley , operating one of the UK’s … a junior-level role , ideal for someone for whom this would be their second or third professional experience, someone eager to grow quickly and gain broad exposure across both support and project-based work. The team is looking for someone who’s interested in a long-term opportunity, and candidates who are available to start soon may be given … You’re comfortable being the first point of contact, communicating clearly and confidently. You want more than a service desk job - you’re looking to get involved in exciting IT projects too. What You’ll Do Provide first-line IT support to users Manage user accounts, equipment setups, and basic troubleshooting (PCs, printers, networks, etc.) Work on More ❯

Field IT Support Technician Nottingham Permanent (Hybrid) To £27,000 (doe) We are looking for a full time IT Support Technician for a varied role providing support to multiple sites , main site office being Nottingham. Full clean driving licence essential as this role requires travel to remote locations. Immediate start, ideally July/August 2025. … a 24/7 GP service for you and your family, staff discounts, cycle-to-work scheme, sick pay, and more! Key skills and experience: Monitor and log all IT support calls using the ticketing system Provide 1st line technical support , including onsite and store visits Excellent customer service, taking ownership of support issues through to … Escalate complex issues to appropriate team members or suppliers. Install, configure, and deploy hardware (user and operational) per company procedures. Maintain monthly infrastructure maintenance and generate trend reports on support issues. You’ll be required to participate in an out-of-hours support rota to meet business needs. More ❯

Role Overview Were seeking a technically skilled and customer-focused IT Support Specialist (Level 2) to join our dynamic and growing team. If you thrive in a fast-paced environment, enjoy tackling complex technical challenges, and are passionate about working with the latest Microsoft cloud technologies, wed love to hear from you. In this varied and rewarding role … youll provide high-quality telephone, remote, and on-site support to a diverse range of customers. Youll play a key part in delivering exceptional service while following established processes and contributing to continuous improvement across our support operations. About Us Were a well-established and highly regarded Managed IT Service Provider based in Wollaston, Northamptonshire. With over … years of experience, we deliver a comprehensive range of IT services to small and medium-sized businesses, with a strong emphasis on Microsoft 365 and modern workplace cloud technologies. Our offerings include a busy technical support helpdesk, hardware and software procurement, cloud and connectivity solutions, and full-scale IT project management. Were a tight-knit, friendly team More ❯

Our client, a global power distribution company, is currently seeking an experienced IT Analyst for a contract position. This role involves supporting a number of sites based in the midlands and north midlands, providing crucial technical assistance to both local and remote users. Key Responsibilities: Deploying, configuring, and supporting end-user hardware such as PCs, laptops, mobile devices, printers … and peripherals. Installing and supporting operating systems and productivity software. Adhering to IT Service Management (ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels. Providing on-site IT support and assisting in resolving broader technical issues. Contributing to root cause analysis and long-term problem management. Acting as a key point … of contact between IT and users, promoting standards, improving user satisfaction, and sharing best practices. Ensuring compliance with company policies on ethics, data protection, information security, and HR, protecting both physical and information assets. Site locations: You will be based out of one site 2-3 days of the week as a 'home base'. The other More ❯

Our client, a global power distribution company, is currently seeking an experienced IT Analyst for a contract position. This role involves supporting a number of sites based in the midlands and north midlands, providing crucial technical assistance to both local and remote users. Key Responsibilities: Deploying, configuring, and supporting end-user hardware such as PCs, laptops, mobile devices, printers … and peripherals. Installing and supporting operating systems and productivity software. Adhering to IT Service Management (ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels. Providing on-site IT support and assisting in resolving broader technical issues. Contributing to root cause analysis and long-term problem management. Acting as a key point … of contact between IT and users, promoting standards, improving user satisfaction, and sharing best practices. Ensuring compliance with company policies on ethics, data protection, information security, and HR, protecting both physical and information assets. Site locations: You will be based out of one site 2-3 days of the week as a 'home base'. The other More ❯

Role: IT Support Manager Location: Nottinghamshire Working Arrangement: 5 days a week in the office Salary: Up to £45k Are you looking for a role where you are able to lead the team and take control of all IT in the business? If so, read on; this may be the role for you. You will have a … collaborative nature as you will be dealing with a variety of people across the business, ensuring that you are overseeing the delivery of IT support services to ensure that you meet the needs of the group. You will manage a small team of two, so having exposure of leading and developing a team is crucial. You will be … the skills of the team in order to ensure that you help them grow and improve their skill set. You will be playing a key role in improving the IT service delivery processes, ensuring that you are fostering a customer-focused support environment. You will take full responsibility for ensuring the team resolves technical issues in a timely More ❯

A fantastic opportunity has become available for an IT support trainee to join the team, reporting to the Head of IT. This new and challenging role will give the opportunity to work with a wide range of enterprise technologies and potential to travel to other sites in the UK. An exciting and varied role. Role Key Duties: The … first point of contact for IT support related queries from the various sites Take ownership of user problems and be pro-active when dealing with issues Troubleshoot and assist users face-to-face, by phone, be email or remote access Maintaining inventories of IT equipment including mobile phones Carry out necessary support and monitoring activities such … as anti-virus scanning and backups to help maintain an efficient and robust infrastructure Person Specification: GCSES maths and English 4/C or above Studied IT previously but not essential Willingness to learn Adaptable UK driving license or lives locally Training Level 3 Information Communication Technician Apprenticeship Remote training delivery Onefile VLE 6 hours of dedicated training time More ❯

IT Support Engineer Permanent - On-site - Northampton - Up to £30k per annum + Bonus Are you a tech-savvy Systems Support Engineer with a strong background in Microsoft 365, Exchange, and CRM platforms? We’re working with a dynamic and growing organisation that is seeking a proactive and reliable Systems Support Engineer to join their team. … Key Responsibilities: Provide 1st/2nd line support across a range of IT systems and users. Maintain and support Microsoft 365 (including Office 365, Azure AD, and Exchange Online). Troubleshoot issues related to cloud and on-premise infrastructure. Support users with CRM platforms – preferably Zoho, but experience with other CRM systems will also be considered. … problem-solving skills and the ability to work both independently and collaboratively. Excellent communication skills with a user-focused approach. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency More ❯

Are you ready to take the next step in your IT career? We're looking for a proactive and enthusiastic IT Operations Support Specialist to join a dynamic and forward-thinking IT team. This role offers the perfect blend of hands-on technical support and exposure to enterprise infrastructure-ideal for someone eager to grow … in the world of IT operations. What You'll Be Doing: Service Desk Support Be the first point of contact for IT support via phone, email, and ticketing system. Troubleshoot and resolve hardware, software, and network issues for both local and remote users. Handle user onboarding/offboarding, including account setup and equipment provisioning. Escalate complex … of incidents and resolutions. Infrastructure Operations Assist with system checks, builds, and updates under the guidance of the Infrastructure Engineering team. Monitor system alerts and escalate issues as needed. Support asset inventory and hardware lifecycle processes. Contribute to IT projects and deployments. What You'll Bring: 3-5 years of experience in a technical support or service More ❯

Service Desk Associate (IT Customer Service - 1st Line Support) Mansfield, hybrid – 1 day per week in the office for meetings etc £25,000 - £27,000 plus on-call allowance 37.5 hours - Monday – Friday, plus 1 in 3 “on-call” weekends Overview: The Service Desk Associate provides first-line technical support to external customers, helping resolve day-to … day IT issues and service requests. As the first point of contact, this role is key in delivering a positive support experience and ensuring problems are accurately logged, triaged, and resolved or escalated appropriately. The role includes working with end users and customer-based IT teams and assisting with various systems and technologies. Key Duties and Responsibilities … Respond to incoming support requests from external customers via phone, email, and ticketing systems. Log, categorise, and prioritise tickets based on impact and urgency, following agreed SLAs. Provide first-line technical support for everyday IT issues, including password resets, software errors, printing problems, and basic hardware troubleshooting. Assist in resolving issues with email, internet connectivity, remote access More ❯

THE OPPORTUNITY: Macildowie are currently recruiting for temporary IT Support candidates working for organisations in Coalville, Loughborough and Melton Mowbray. These are a temporary positions with full time hours THE ROLE & YOUR RESPONSIBILITIES: Provide first-line technical support via phone, email, and ticketing systemTroubleshoot hardware, software, and network issuesLog and manage support requests, ensuring timely resolutionSet … and hardware (PCs, laptops, printers)Assist with basic system administration tasks EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: You MUST be immediately available for work2 years experience working in a IT Technician or 1st/2nd line roleExperience dealing with customers on a face to face basisExperience moving, setting up and configuring IT hardwareLevel 3 or equivalent IT More ❯

Network Engineer/IT Support Engineer Location: Fully onsite in Chesterfield (5 days/week) Contract: 3 months initially, part of a multi-year programme Our client, a leading technology company, is seeking an Entry-Level Network Engineer to join their team. This hands-on role supports the delivery of a world-class repair and build service for … laptops, desktops, switches, routers, and printers Install operating systems via SCCM, PXE, and USB Configure equipment using SSH, Telnet, and Putty Conduct BIOS and firmware updates across various manufacturers Support Active Directory and troubleshoot OS issues (Windows 7/8/10, Linux) Manage encryption technologies (BitLocker, McAfee Drive Encryption) Collaborate with internal departments and build strong relationships with More ❯

vacancy. Overview: For the first 6 months, you’ll be embedded on-site at a large school. Our client is embarking on an ambitious digital transformation journey, transitioning all IT services to a cloud-first environment powered by Microsoft technologies including Azure, Intune, SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by … leading the implementation of this strategic IT roadmap. As the IT Strategy and Support Engineer you will not only take ownership of their IT systems but also become a trusted guide for staff during this period of change. A history of unsuccessful IT projects has made confidence-building, user support, and strong interpersonal skills … Teams, SharePoint, OneDrive), Intune, and Endpoint Manager. Oversee and maintain network infrastructure, device management, and cybersecurity posture. Ensure data protection, safeguarding, and compliance with DfE and GDPR guidelines. Staff Support & Training Provide technical support to teaching and support staff, both in person and remotely. Design and deliver training sessions to improve staff confidence and the adoption of More ❯

IT Support Engineer - Leading Technology company! Offices based in South Yorkshire Up to £26,500 plus benefits Are you ready to be the go-to expert in a fast-growing, tech-forward company? As our operations rapidly expand, we're looking for a proactive IT Engineer to join a cracking and support a growing base of … users across the nation. In this hands-on role, you'll be the first line of defence for IT-related challenges and play a key role in maintaining and improving our technology infrastructure. You'll also support a range of critical third-party systems, including Amazon Connect , SharePoint , and Microsoft Azure . You'll join a close-knit … IT team where full training and mentoring will be provided to help you grow and succeed in the role! Key Responsibilities Manage technical support queues from triage to resolution while meeting SLAs Diagnose, troubleshoot, and resolve system issues for end-users Act as liaison with third-party vendors and government systems to escalate and resolve operational issues Manage More ❯

We are on the lookout for proactive and confident problem solvers to join our clients IT support team in Lincoln. If you excel in a dynamic setting and have a knack for resolving customer issues, this role is for you! Key Responsibilities: Offer support to customers through phone and email. Investigate and troubleshoot issues reported by users … ensuring swift and effective solutions. Correct data issues and produce reports as necessary. Log all support interactions in the ticketing system, ensuring accuracy. Prioritise and manage the tickets, ensuring compliance with SLAs. Escalate complex issues as needed. Requirements: Strong communication skills and a problem-solving mindset. Experience in customer-facing support, particularly in application or technical support. Proficiency … in report generation. Keen attention to detail. Ability to collaborate effectively within a team while managing individual responsibilities. If you are a motivated individual with a passion for IT and customer service, then we want to hear from you! Our client offers a supportive and collaborative work environment, providing opportunities for professional growth and development. Please note that a More ❯