IT Support Jobs in the East Midlands

1 to 25 of 42 IT Support Jobs in the East Midlands

Trainee IT Support Technician

Leicester, Leicestershire, England, United Kingdom
IT Career Switch
Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

IT Support Technician, Office Based

Northampton, Northamptonshire, East Midlands, United Kingdom
AllAboutRecruitmentLtd
All About Recruitment Ltd is currently recruiting for a Permanent IT Support Assistant/Technician to start asap. Applications are invited from candidates with experience in: Tech Support, IT Support, IT Admin, Helpdesk Technician, 1 st Line support, 2 nd Line Support, Technical Support, IT Installation, IT Helpdesk , IT Trainee, IT Support, IT Admin, Helpdesk Admin Salary: £25,000 - £27,000 Start Date : ASAP Location: NN4 Hours of work: Core hours 40 hours a week Monday Friday, office hours, 08.30 17.30 Our Client: A family run company with an excellent staff culture and great benefits package. The Role: The successful candidate will assist with proving … IT support via telephone and online chat. Some field-based work may occasionally be required Duties and responsibilities will include but are not limited to: Supporting IT issues and software and hardware faults Resolving basic issues over the phone and via remote desktop access Resetting passwords and completing software updates Ordering replacement hardware and accompanying engineers to More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

IT Support Engineer

Louth, Lincolnshire, East Midlands, United Kingdom
Hybrid / WFH Options
Euro Projects Recruitment
IT Support Engineer We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Louth , supporting a large school through a major digital transformation. After this, you will move into a remote IT Support Engineer role … within the wider MSP team. What youll be doing as an IT Support Engineer: Supporting staff onsite and remotely with IT queries. Managing Microsoft 365, Azure, Intune, Teams, and SharePoint. Delivering training sessions and building staff confidence with new technology. Maintaining networks, devices, and ensuring IT security. What were looking for in an IT Support Engineer: Previous experience as an IT Support Engineer in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure, Intune, and cloud solutions. Excellent communication skills and a proactive approach. Why apply as an IT Support Engineer? Career progression into either Service Desk or Project Engineering. Remote working flexibility after the first project More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

IT Support Technician

Nottinghamshire, United Kingdom
OSCA
IT Support Technician Join OSCA Technology as an IT Support Technician and play a key role in keeping our cutting-edge diagnostic systems running smoothly. You ll support both our technicians and customers, troubleshooting issues, managing IT tools, and helping systems stay connected all while developing your IT skills in a fast-moving … faster, and more connected. What You ll Be Doing Setting up new starters with system and hardware access (e.g. Freshdesk, OSCA tools ). Purchasing tool tickets and subscriptions, with support from senior team members . Troubleshooting issues with diagnostic tools and vehicle connections . Managing updates and maintenance for diagnostic tools and local IT infrastructure . Testing and … investigating OSCA tools returned by customers. Handling support calls from customers with connection or configuration issues . Assisting with onboarding new partners and completing related admin tasks. Working with senior IT staff on data retrieval, manipulation, and presentation . Supporting technicians in resolving connectivity and tool-related challenges. Liaising with manufacturers for technical or login support when More ❯
Employment Type: Permanent
Salary: GBP 28,000 - 30,000 Annual
Posted:

IT Support Technician

Nottingham, Nottinghamshire, England, United Kingdom
OSCA
IT Support Technician Join OSCA Technology as an IT Support Technician and play a key role in keeping our cutting-edge diagnostic systems running smoothly. You’ll support both our technicians and customers, troubleshooting issues, managing IT tools, and helping systems stay connected — all while developing your IT skills in a fast-moving … faster, and more connected. What You’ll Be Doing Setting up new starters with system and hardware access (e.g. Freshdesk, OSCA tools ). Purchasing tool tickets and subscriptions, with support from senior team members . Troubleshooting issues with diagnostic tools and vehicle connections . Managing updates and maintenance for diagnostic tools and local IT infrastructure . Testing and … investigating OSCA tools returned by customers. Handling support calls from customers with connection or configuration issues . Assisting with onboarding new partners and completing related admin tasks. Working with senior IT staff on data retrieval, manipulation, and presentation . Supporting technicians in resolving connectivity and tool-related challenges. Liaising with manufacturers for technical or login support when More ❯
Employment Type: Full-Time
Salary: £28,000 - £30,000 per annum
Posted:

IT Support Engineer

DE1 1UP, Derby, Derbyshire, United Kingdom
Recruit 2 You
Are you an experienced IT Support Engineer looking for a varied role where no two days are the same? We're working with a well-established Managed Service Provider (MSP) who deliver high-quality IT support to a diverse range of SME clients across the region. You'll join a collaborative and growing team providing both … remote and onsite technical support to customers, ensuring systems run smoothly and efficiently. Key Responsibilities for IT Support Engineer Deliver remote technical support to customers via the IT helpdesk Visit client sites to resolve IT service requests and provide hands-on support Log, track, and manage all actions through the helpdesk system Prioritise … and manage your workload to deliver the best possible customer service Proactively monitor systems, manage faults, and ensure maximum uptime Support core IT processes including starter/leaver setup, asset tracking, and service provisioning IT Support Engineer Required Skills & Experience Minimum 3 years' experience in a hands-on IT support role Full UK driving More ❯
Employment Type: Permanent
Salary: £30000 - £36000/annum Plus benefits
Posted:

IT Support Engineer

lincoln, midlands, united kingdom
Hybrid / WFH Options
The Orders of St Johns Care Trust
Do you have experience in being a first point of contact for IT queries? Are you looking to work as part of a supportive team with further training opportunities? Previous applicants need not apply. Role: IT Support Engineer 1st Line Location: Eyre Court, Lincoln Salary: £23,000 to £25,000 Hours of work: 37.5 hours per week … Monday - Friday 08:30 -17:00 - Hybrid Working We have an excellent opportunity for an IT Support Engineer to join our Lincoln Head Office Team. For this role, the IT Support Engineer will be required to provide first line support for all IT calls; ensuring that positive customer experience and customer satisfaction are considered … in all interactions. As a first line IT Support Engineer you will resolve most calls directly and support the resolution of more complex issues by effective escalation to second line support. This role will also be responsible for conducting a range of regular ongoing tasks, including first line function to support the effective operation of the More ❯
Posted:

IT Support Engineer -1st & 2nd Line

Derby, Derbyshire, United Kingdom
Hybrid / WFH Options
TurnerFox Recruitment
IT Support Enginee r -1st & 2nd Line Location: Derby -Hybrid after training -2 days from home Salary: 27-36k PA Negotiable dept on exp Are you an experienced IT Support Engineer looking to develop your career in a dynamic, customer-focused environment? We're looking for a talented 1st & 2nd Line IT Support Engineer to join our busy support team in Derby. You'll deliver high-quality technical support across Office 365, Windows 10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the best out of their … technology. Key Responsibilities for the role of IT Support Engineer: Provide 1st and 2nd Line IT support via phone, email, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows 10/11, Intune, and Azure. Troubleshoot problems related to Active Directory, group policies, and user access permissions. Configure and deploy More ❯
Employment Type: Permanent
Salary: £27000 - £36000/annum
Posted:

IT Support Team Leader

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
JOB TITLE : IT Support Team Leader (L1 Service Desk Team Leader) SALARY: £28,000 -£32,000 p/a (DOE) Location: Nottingham (Hybrid work available) Schedule: Monday to Friday (No weekend work) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the … to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are currently looking for an IT Support Team Leader to manage a team of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the … best out of your team to hit all service level agreements. LOCATION : Nottingham – Hybrid JOB SPECIFICATION: IT Support Team Leader You'll be responsible for a team of colleagues within a busy helpdesk Helping the team come to resolutions on all incidents and requests received through our ticket system, phone or email 1-2-1s and coaching More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

IT Support Analyst

Coalville, Leicestershire, England, United Kingdom
Proactive Appointments
2nd Line IT Support Analyst £27,000 PA Salary + Bonus 40 Hours Per Week Office Based Role We are looking for a hands-on IT Support Technician to provide fast, effective hardware, software, and business system support across UK and European sites. You’ll play a key role in maintaining our bespoke systems and … ensuring minimal downtime for users. Key Responsibilities: Deliver 1st and 2nd line IT support for Windows, MS Office, and bespoke business systems. Diagnose and resolve hardware, software, and network issues. Configure and deploy laptops, desktops, and mobile devices. Maintain asset records and manage incidents through the ticketing system. Support IT infrastructure, telephony, and business applications. Assist … with system improvements, user training, and project work. About You: GCSE-level education (or equivalent) and a full UK driving licence. Experience providing IT support for Windows environments. Strong troubleshooting, communication, and customer service skills. Knowledge of Active Directory, networking basics, and hardware repair. (Desirable) Server support, ITIL experience, or SQL skills. If you’re a motivated More ❯
Employment Type: Full-Time
Salary: £27,000 per annum
Posted:

IT Support Executive

Burbage, Leicestershire, United Kingdom
SolviT Recruitment Ltd
IT Support Executive- Automotive Hinckley (with flexibility for occasional remote or on-site support) 36,000 per annum Hours: 42.5 hours per week Mon-Fri 8-5 Permanent from day one Looking for an experienced IT Support Executive who can provide day-to-day technical support across their business. Someone who can support the IT Manager in various tasks in a very busy department. Ideally you have experience within the automotive industry and managing a high traffic website. Your responsibilities will include: Provide day-to-day technical support across all departments, resolving issues efficiently and professionally Assist with system maintenance, troubleshooting, and software updates Support hardware installations, upgrades, and … configuration across multiple sites Monitor and resolve helpdesk tickets in a timely manner Liaise with third-party IT providers and suppliers to ensure smooth system operation Contribute to wider IT projects and initiatives led by the IT Manager Support the business in the implementation and integration of AI tools and technologies Provide remote cover at weekends More ❯
Employment Type: Permanent
Salary: GBP 36,000 Annual
Posted:

IT Support Executive

Hinckley, Leicestershire, England, United Kingdom
Solvit
IT Support Executive- Automotive Hinckley (with flexibility for occasional remote or on-site support) £36,000 per annum Hours: 42.5 hours per week Mon-Fri 8-5 Permanent from day one Looking for an experienced IT Support Executive who can provide day-to-day technical support across their business. Someone who can support the IT Manager in various tasks in a very busy department. Ideally you have experience within the automotive industry and managing a high traffic website. Your responsibilities will include: Provide day-to-day technical support across all departments, resolving issues efficiently and professionally Assist with system maintenance, troubleshooting, and software updates Support hardware installations, upgrades, and … configuration across multiple sites Monitor and resolve helpdesk tickets in a timely manner Liaise with third-party IT providers and suppliers to ensure smooth system operation Contribute to wider IT projects and initiatives led by the IT Manager Support the business in the implementation and integration of AI tools and technologies Provide remote cover at weekends More ❯
Employment Type: Full-Time
Salary: £36,000 per annum
Posted:

IT Support Engineer

Kettering, Northamptonshire, East Midlands, United Kingdom
Anderson Wright Consulting
IT Support Engineer – Managed Service Provider (MSP) Kettering, UK | Full-Time | £25,000 starting salary, rising to £28,000 after 6 months + Benefits Are you a proactive IT professional with a passion for delivering exceptional support and solutions? We're working with a growing Managed Service Provider (MSP) based in Kettering, UK, to recruit an … experienced IT Support Engineer to join their dynamic and collaborative team. The Company Our client is fast-growing IT consultancy and MSP supporting a broad range of businesses across multiple industries. They pride themselves on delivering reliable, proactive, and customer-focused technology solutions, from cloud services and cybersecurity to infrastructure support. This is an excellent opportunity to … join a forward-thinking company where your technical skills will be valued and your career can thrive. The Role As an IT Support Engineer, you'll be the first point of contact for clients, providing high-quality support across hardware, software, networking, and cloud environments. You'll work as part of a friendly, knowledgeable team to ensure More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

IT Support Engineer

Derby, Derbyshire, East Midlands, United Kingdom
Syntax Consultancy Limited
IT Support Engineer Derby Permanent to £30,000 (DOE) IT Support Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start asap in Nov/Dec … 2025. Benefits include: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more! Key skills, experience + tasks: Providing remote IT tech support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

IT Support Technician

Chesterfield, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
Equals One Ltd
IT Support Technician Salary: £24,000 to £27,000 per annum dependent on skills and experience Wingerworth, Chesterfield, S42 6QW Office based only no option for hybrid working Own transport and UK driving licence essential Job Description: Our client is a leading MSP with over 20 years experience, being founded back in 2001. Our aim: to help improve … your business & work-life balance through modern IT solutions by offering world-class levels of customer service & working with leading partners. Our portfolio of industry leading solutions features brands such as Microsoft, OpenText & 3CX which puts us in a very enviable position in the market, enabling us to provide a huge variety of software & hardware options. Our IT Support & Management services make sure that not only are you receiving and using the best available, but that youre getting the most out of it maximizing your return of investment. We are growing our team and are looking for an additional IT Support Technician. This is a solely in person role, with no option for More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

IT Support Technician

Derbyshire, United Kingdom
Hybrid / WFH Options
Anonymous
IT Support Technician Salary: £24,000 to £27,000 per annum dependent on skills and experience Wingerworth, Chesterfield, S42 6QW Office based only no option for hybrid working Own transport and UK driving licence essential Job Description: Our client is a leading MSP with over 20 years experience, being founded back in 2001. Our aim: to help improve … your business & work-life balance through modern IT solutions by offering world-class levels of customer service & working with leading partners. Our portfolio of industry leading solutions features brands such as Microsoft, OpenText & 3CX which puts us in a very enviable position in the market, enabling us to provide a huge variety of software & hardware options. Our IT Support & Management services make sure that not only are you receiving and using the best available, but that you re getting the most out of it maximizing your return of investment. We are growing our team and are looking for an additional IT Support Technician. This is a solely in person role, with no option More ❯
Employment Type: Permanent
Salary: GBP 24,000 - 27,000 Annual
Posted:

IT Support Desk Engineer

Derby, Derbyshire, United Kingdom
Syntax Consultancy Ltd
IT Support Desk Engineer Derby Permanent to £30,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start asap in Nov …/Dec 2025. Benefits include: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more! Key skills, experience + tasks: Providing remote IT tech support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via … the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum to £30k (DOE)
Posted:

Junior IT Support Technician

Nottingham, Nottinghamshire, England, United Kingdom
Course2Career
Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We’re working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don’t need any previous experience - full training is provided from start … re working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here’s how the programme works - it’s split into three simple stages: Stage 1 - Online Learning You’ll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. … Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You’ll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You’ll then move on to practical learning via our advanced LiveLabs platform. This is where you’ll More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

IT Support Technician Enhanced DBS/Update Service

Leicester, Leicestershire, England, United Kingdom
Oscar Technology
IT Support Technician | Leicester | Enhanced DBS is a MUST on the update service | Worked in a school before | 1- Month Contract (possibility of extension) | £150-£200 p/day (INSIDE IR35) MUST HAVE EXPERIENCE IN A SCHOOL! Our client is looking for an experienced IT Support Technician to join a school on on a 6-month … contract. The role involves providing day-to-day technical support to staff and students, ensuring IT systems run smoothly and efficiently. Key Requirements: Proven industry experience in IT support. Strong troubleshooting skills with hardware, software, and networks. Excellent communication and customer service skills. Must hold an Enhanced DBS (required for working in schools). Responsibilities: Act as … the first point of contact for IT queries. Resolve common IT issues quickly and effectively. Support the setup and maintenance of classroom and office IT equipment. Escalate more complex issues when needed. Apply now if you think this is the role for you! IT Support Technician | Leicester | Enhanced DBS is a MUST on the More ❯
Employment Type: Contractor
Rate: £150 - £200 per day
Posted:

IT Systems & Support Engineer

Kirkby-In-Ashfield, Nottinghamshire, Kirkby in Ashfield, United Kingdom
Harper Recruitment
IT Systems & Support Engineer £35,000 - £40,000 Kirkby-in-Ashfield (Nottinghamshire) Monday to Friday 08:30 -17:00 (40 hours) Permanent Role About the Role We're looking for an experienced IT Systems & Support Engineer to join our client's European IT team and support their UK operations. In this user-focused role … you'll be the first point of contact for IT-related issues, ensuring smooth day-to-day operations by delivering effective and responsive support to both local and remote users. You'll also help maintain and develop the IT systems and infrastructure in close collaboration with colleagues across Europe and the US. What Will the Role Involve … Providing 1st and 2nd level user Helpdesk support via ServiceNow, email, and phone Managing IT hardware, equipment, and software requirements Administering user accounts and access policies Planning, documenting, executing, and validating IT changes Contributing to infrastructure and security projects across Europe and the US Identifying and implementing automation and process improvements Delivering hands-on support for More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum
Posted:

Information Technology Support Engineer - SC Cleared

Lincoln, England, United Kingdom
identifi Global Resources
IT Support Engineer – Windows 11 Deployment (SC Cleared) Location: Onsite - Lincoln,UK Rate: £25.15/hr(Inside IR35) Contract: 3 months contract(likely to be extended) We are seeking SC Cleared IT Support Engineers to provide Early Life Support (ELS) during a major Windows 11 migration project. These onsite roles will be key in supporting … end users during deployment and ensuring a smooth transition to new devices. Key Responsibilities Support the set-up and daily operation of a Refresh Clinic . Move and prepare devices from storage to the clinic as instructed. Refresh laptops and issue new devices in line with the migration schedule. Collect old devices and ensure all handovers are completed accurately. … Update workflow management systems at all relevant stages. Escalate unresolved issues to the Post Migration Support Team. Carry out daily stock checks and report findings. Secure devices and equipment in storage at the end of each day. Requirements Active SC Clearance (essential). Experience in IT support, ideally in deployment or migration projects. Strong communication skills and More ❯
Posted:

3rd Line IT Support Engineer - MSP - 45K

Loughborough, Leicestershire, East Midlands, United Kingdom
Ascent People
Senior IT Support Engineer, MSP, Client facing, 3rd Line Engineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role - 2026 start. Are you a Senior IT Support Engineer with client-facing experience? Do you have experience working with Windows Server … Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers who can work in multiple technology environments, and enjoy working in BAU and Projects. You must have excellent communication skills as … supporting documentation in line with company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute to the monitoring of performance against contractual service targets and take appropriate action as required to deliver to IT Service target Building strong partnership relationships More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

3rd Line IT Support Engineer - MSP - 45K

Leicester, Leicestershire, East Midlands, United Kingdom
Ascent People
Senior IT Support Engineer, MSP, Client facing, 3rd Line Engineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role - 2026 start. Are you a Senior IT Support Engineer with client-facing experience? Do you have experience working with Windows Server … Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers who can work in multiple technology environments, and enjoy working in BAU and Projects. You must have excellent communication skills as … supporting documentation in line with company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute to the monitoring of performance against contractual service targets and take appropriate action as required to deliver to IT Service target Building strong partnership relationships More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

3rd Line IT Support Engineer - MSP - 45K

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Ascent People
Senior IT Support Engineer, MSP, Client facing, 3rd Line Engineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role - 2026 start. Are you a Senior IT Support Engineer with client-facing experience? Do you have experience working with Windows Server … Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers who can work in multiple technology environments, and enjoy working in BAU and Projects. You must have excellent communication skills as … supporting documentation in line with company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute to the monitoring of performance against contractual service targets and take appropriate action as required to deliver to IT Service target Building strong partnership relationships More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

1st Line IT Support

Nottingham, Keyworth, Nottinghamshire, United Kingdom
The Channel Recruiter
JOB TITLE : 1st Line IT Support SALARY: £24,000 per annum BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80’s, XMA has grown to become one of the top … to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Nottingham JOB SPECIFICATION: 1st Line IT Support This role sits within the helpdesk team at our Livingston office. Day-to-day, you will be the first point of contact for customers, and you’ll … ll take full ownership of tickets to ensure that customers have a consistent line of communication with any queries. You’ll also work with other members of the technical support team, using their knowledge and experience, to reach a satisfactory resolution. REQUIREMENTS: We are looking for someone that has at least 6-12 months experience within a technical role More ❯
Employment Type: Permanent
Salary: £24000/annum Plus Benefits
Posted:
IT Support
the East Midlands
10th Percentile
£24,675
25th Percentile
£25,750
Median
£30,000
75th Percentile
£40,000
90th Percentile
£47,500