11 ITIL Certification Jobs in the North of England

/failback exercises to test system resilience and recovery processes. Qualifications and Skills: Bachelor's degree in Information Technology, Computer Science, or related field. ITIL certification is mandatory. Proven experience in a similar role, preferably in the banking or financial sector. Strong knowledge of IT service delivery processes more »

not limited to the above points. Key skills/knowledge: Must be certified Security Cleared or ability to be achieve on application Must be ITIL certified Quantifiable experience of operating in a face paced moving client facing engagement In depth quantifiable knowledge and hands on experience in troubleshooting IT more »

advisory partner. Experience leading teams and people management. Confident with Microsoft 365 appliations including M365, Teams, Power B.I. You will also benefit from having: ITIL certified configuration management Working knowledge of Microsoft Active Directory. Working knowledge of Microsoft endpoint management solutions including intune, SCCM, Autopilot and/or other more »

would be an advantage: Messaging - Exchange, Teams Microsoft Office 365 Virtualization Backup, Archiving, storage Core Infrastructure -Windows/Networks Business Competencies: Strong understanding of ITIL processes - advanced ITIL qualification would be desirable but not essential Experience of Problem, Incident and Change Management, analyzing incident trends, raising problem records … sensitive, goal oriented, motivated. Good problem-solving skills Experience Required: Prior experience in a Network Operations Center/Service Desk Environment Experience of main ITIL processes Experience of Major Incident Management. Experience with face-to-face customer liaison. Experience of managing people. Experience defining KPI's and SLA's more »

maintaining relationships with a wide range of stakeholders Desirable: Industry recognised qualifications such as British Computer Society's International Diploma in Business Analysis, Prince2, ITIL certification Familiarity with engineering toolsets, such as Product Lifecycle Management (PLM), Computer Aided Design (CAD), and Model Based Systems Engineering (MBSE) Benefits: You more »

efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services … cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with more »

efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services … cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with more »

Change Administrator, ITIL, 100% remote, £ 35000 - 40000 + benefits. Expanding software product company is seeking an ITIL qualified Change Administrator to work with their Head of Technical Change. In this new role you will be responsible for administration activities related to change process, including documenting & supporting technical change … a number of change related activities and stand in for the Head of Change when necessary. This is an exciting time to join as ITIL is being introduced and implemented through the company and you can help shape and drive this. Key responsibilities include - * Oversee the administration of change … stakeholders are updated, and timelines are achieved To be considered you will have the following skills and experience - * Excellent communication skills. * Strong knowledge of ITIL - used to applying ITIL change management processes & principles * Experience of planning and managing runbooks to successful conclusion * Ability to produce reporting, understand and more »

and Docker · Vmware · Good Network skills (Firewalls & Switches) · A driving license. You can have: · Grafana and or Prometheus · Windows Server Knowledge · A knowledge of ITIL processes, and ideally ITIL certified more »

Experience Supporting Office 365 (Skype) Good technical experience relevant to an IT support function Some experience in Contact Centre, Service Desk or similar environment ITIL Qualification (working in an ITIL environment) Fluent English (spoken and written). Additional languages are desirable. Previous experience as a team leader in more »

Familiarity with the use of incident management and reporting tools • Demonstrable detailed experience working in a customer facing role DESIRED SKILLS • A knowledge of ITIL processes, and ideally ITIL certified • While you will be educated and supported on the job, an inherent aptitude to technical problem solving • A more »