13 of 13 ITIL Certification Jobs in the City of London

Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident in a stakeholder-facing role – strong communication and coordination skills. Ideally ITIL certified (or equivalent experience), with a hands-on approach to process improvement. Comfortable resolving first-line issues when necessary This is a great opportunity for someone looking to step More ❯

ensure the smooth operation of a wide range of IT systems, including Azure services, Active Directory, and Microsoft SQL. Mentor and guide junior team members, sharing your expertise in ITIL principles and best practices. Collaborate with cross-functional teams to deliver first-class IT support across the organisation, supporting business continuity and service excellence. Requirements: Extensive experience in managing … complex IT infrastructures and applications, with strong expertise in Azure, Active Directory, VMware, Microsoft, Linux and O365. ITIL certification and a track record of successful change and incident management. Experience around Incident Management, Problem Management, Change Management and Asset Management. Strong communication skills, with the ability to influence senior leaders and manage competing priorities. Strong team leadership skills More ❯

Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts, business rules, client scripts, data imports, custom apps, and development methods. Relevant ServiceNow certification eg. ServiceNow Certified System Administrator, ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification. Demonstrable experience of collaborating with geographically dispersed teams, requirements management, agile practices and working … industry trends, concepts, opportunities, threats & constraints. Experience & knowledge of GenAI, predictive analytics, or automation workflows in enterprise environments. Familiarity with NLP frameworks (TensorFlow, PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. … Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM, CSM, FSM, GRC, mobile solutions, Reporting & Analytics & other industry specific solutions. Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation. More ❯

Change Advisory Boards. Strong understanding of Operational Change best practice. Experience of managing a highly resilient/high availability IT infrastructure/capability. Experience of defining, promoting and maintaining ITIL Service Management processes. Proven track record to manage the recovery of complex technical issues. Experience of providing education to technical users for ITIL process execution. Experience of managing … in a Financial Institute or Major IT Service Provider Technical vendor management/account management experience Knowledge of managing Changes, Incidents and Problems in ServiceNow Qualifications/certifications: Essential ITIL Certified in at least one of the ITIL Service Management Lifecycles Desired ITIL v3/4 Expert Six SIGMA Yellow or Green belt Agile Service Manager Our More ❯

with a focus on minimizing business impact. Collaborate with regional teams (London and Aberdeen) to deliver stable and secure platform operations. Engage in Incident, Change, and Problem Management using ITIL processes. Implement continuous improvements in real-time support and operational efficiency. Align operations with regulatory frameworks, including EMIR and REMIT. Provide insight and support across trading platforms and data … Continuity Planning (DR/BCP). Knowledge of regulatory compliance and audit requirements in trading environments. Ability to work with global teams in a cross-regional setup. Desirable Skills: ITIL certification or practical ITIL experience. Working knowledge of Agile methodologies and third-party vendor management. Analytical capabilities to assess and optimize product and process performance. Experience with More ❯

Skills: Experience with Azure Active Directory and Azure-based services . Familiarity with modern IT infrastructure and cloud-based technologies. Knowledge of Windows Autopilot or other device provisioning technologies. ITIL certification or knowledge of ITIL processes. Education & Qualifications: Degree in Computer Science , Information Technology , or a related field is preferred, but not required. Microsoft certifications (e.g., Microsoft More ❯

incident management, escalation processes, and project delivery. Strong people management skills, including recruitment, performance assessment, and team development. Experience managing third-party suppliers and services. Desirable (but not essential): ITIL® certification or equivalent knowledge of IT service management frameworks. More ❯

/mandatory skills are as follows: Technology troubleshooting environment Asset Tracking/Management experience a must Proficient in other MS-Office productivity applications Proficient in Share Point site maintenance ITIL certifications a plus Experience in the financial industry is a plus Experience with ServiceNow (or similar ticketing system) required Strong organizational and problem-solving skills Excellent verbal and written More ❯

implementation ITSM processes Your Role: As an ITSM Consultant, you will focus on the strategic direction, governance, and implementation of IT Service Management (ITSM) processes, with a focus on ITIL Problem, Incident, Change and Service Request Processes Your Responsibilities: Act as the primary liaison between the external stakeholders/suppliers and IT Service Delivery, representing IT to the business … areas for service improvement. Serve as a change advocate, supporting organizational change management and user adoption efforts. Act as the main point of contact for business escalations Key Qualifications: ITIL certification SIAM Solution Experience. Proven background in IT Service Management with a strong focus on service delivery. Passionate about enhancing service quality and delivering an exceptional end-user More ❯

implementation ITSM processes. Your Role: As an ITSM Consultant, you will focus on the strategic direction, governance, and implementation of IT Service Management (ITSM) processes, with a focus on ITIL Problem, Incident, Change and Service Request Processes. Your Responsibilities: Act as the primary liaison between the external stakeholders/suppliers and IT Service Delivery, representing IT to the business … areas for service improvement. Serve as a change advocate, supporting organizational change management and user adoption efforts. Act as the main point of contact for business escalations. Key Qualifications: ITIL certification SIAM Solution Experience. Proven background in IT Service Management with a strong focus on service delivery. Passionate about enhancing service quality and delivering an exceptional end-user More ❯

management principles and methodologies Excellent communication skills, with the ability to present ideas clearly and persuasively Desirable: Experience in working within the construction, data centre and commercial property sectors Certification in project management (PMP, PRINCE2, etc.) is a plus Technical certifications in networking, cloud and cyber technologies or experience in working with leading IT providers to validate technical expertise. … ITIL Certification: Understanding of IT service management best practices What you will get from OryxAlign Along with competitive salary and training and development you will receive leave entitlement of 23 days plus one volunteer day, private medical throughVitality, group personal pension -4% employer and 5% employee contributions andLife Insurance at4 x salary. Other benefits include: Employee Assistance Programme More ❯

documentation and support user training Offer expert guidance on platform capabilities and best practices Key Requirements: Proven experience in developing and configuring Freshservice (Freshworks) Strong understanding of ITSM principles; ITIL knowledge is an advantage Experience with APIs, webhooks , and automation tools Effective communicator with strong problem-solving skills Ability to work independently and prioritise tasks Previous experience in the … higher education sector Desirable: ITIL certification Experience with other Freshworks products More ❯

Market - Tackling a variety/multiple IT projects at programme level across applications, systems, data, upgrade of there UW platform - Ideally candidates who know development, testing, and even have ITIL certifications. -Strong Stakeholder management experience If you are of interest and meet the above requirements please apply More ❯