2 of 2 ITIL Certification Jobs in the City of London

developers,andsolutionarchitects.Youwillplayakeyroleinfosteringahigh-performing,collaborative,andengageddeliveryculture. Fromadeliveryperspective,youwillassesstheimpactofnewrequirementsandleadtheimplementationofproactiveITServiceManagementandOperationscapabilities.Thiswillinvolvethedesign,automation,integration,andmanagementofprimarilyITSMandITOM-relatedtoolsetsandenvironments. EssentialSkills&Experience ExtensiveexperiencedesigninganddeliveringServiceNowsolutionsacrossmultiplemodules StrongunderstandingofITILprocessesandservicemanagementbestpractices Experienceworkingincomplex,large-scaleenterpriseenvironmentswithmultipleintegrations Provenexpertiseinsystemarchitectureandsolutiondesign Broadtechnicalunderstanding,includingcloudtechnologies,enterpriseplatforms,cybersecurity,andemergingtechnologiessuchasAIandIoT ITILcertification Trackrecordofdeliveringcomplex,business-criticalITsolutions Strongcommunicationandstakeholderengagementskills Abilitytoinfluenceandcollaborateatalllevelsofanorganisation Demonstratedleadership,coaching,andmentoringcapability Abilitytomanagemultipleworkstreamsanddelivertoagreedtimelines Awarenessofcurrenttechnologytrendsandthewidermarket DesirableSkills&Experience ServiceNowCertifiedMasterArchitect(CMA)orCertifiedTechnicalArchitect(CTA) Projectmanagementqualifications(e.g.PRINCE2,PMP) ExperienceofAgile,Scrum,orsimilardeliverymethodologies ...

business process mapping, workflow automation and data modelling * Familiarity with enterprise integrations and APIs * Strong understanding of IT governance, compliance and security principles * Ideally ITIL certified with experience in ITIL change management * Experience in user enablement, training and digital adoption Central London - 4 days per week onsite initially ...