s not afraid to have a voice and drive positive change. This is a fantastic opportunity for an ambitious individual who wants to take the next step in their ITIL journey. IT Service Management Analyst - The role: Support and enhance IT Service Management (ITSM) processes across the organisation, with a focus on continuous improvement. Analyse incident and service request … Support the administration and configuration of ITSM platforms Support Software Asset Management (SAM ), including software inventory, usage, and compliance. IT Service Management Analyst, experience required: Good understanding of the ITIL framework and ITSM best practices (ITILcertification is a plus, but not essential). Analytical and problem-solving skills, with an inquisitive mindset. Experience working with third More ❯
approach Knowledge of Windows OS, Microsoft Office, O365 Administration, and telephone systems (Five9 & Mitel) Desirable experience: Financial Services (Insurance) background with an understanding of Open GI, Acturis or CDL. ITIL qualification Azure Administration experience Why Join Us? We pride ourselves on delivering excellent service not just to our customers, but to our colleagues too. As IT Support Engineer, you More ❯
of working within a similar governance and/or assurance role. Experience of writing and reviewing technical design documentation. ISEB (Information Systems Examination Board) And one of the following - ITIL (Information Technology Infrastructure Library) Certification, IT4IT Certification, COBIT (Control Objectives for Information and Related Technologies) Certification If you consider yourself to have a disability or if More ❯
of working within a similar governance and/or assurance role. Experience of writing and reviewing technical design documentation. ISEB (IISEBnformation Systems Examination Board) And one of the following - ITIL (IITILnformation Technology Infrastructure Library) Certification, IT4IT CeIT4ITrtification, COBIT (CCOBITontrol Objectives for Information and Related Technologies) Certification Desirable: Experience of operating in a similar role in wider industry More ❯
