of required data, statistics and reports for service analysis and to facilitate effective service health monitoring and performance. Collaborate and ensure regular dialog with ITIL Functions (Change Delivery, Service Transition, Problem/Event Mgmt., Incident Mgmt.) and Business & Service Partners/Managers to ensure common understanding on service health … audiences at all levels. Any of the following are not necessary to apply but will make you stand out: IT relevant Diploma or Degree ITILCertification Desirable IT Audit and Risk Management Certification Essential Qualifications There are no specific qualifications or minimum educational requirements needed for this More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
West Recruitment Pty Ltd
are now ready to take the next step up to management. Other key attributes in your profile include: Degree or formal qualification in IT. ITILCertification and the ability to work within the ITIL framework. Clear and concise communication skills - able to work with execs, entry-level More ❯
a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and excellent exposure within a well-established technical team. We can only More ❯
a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and excellent exposure within a well-established technical team. We can only More ❯
Bristol, Almondsbury, Gloucestershire, United Kingdom
ARM
a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and excellent exposure within a well-established technical team. We can only More ❯
experience Specialist knowledge of information systems set-up, configuration, data entry and interrogation Excellent problem resolution and fault investigation skills Information Technology Infrastructure Library (ITIL) qualification, or willingness to obtain Proven experience of dealing with confidential information Expert knowledge of IM&T applications or systems, ideally in healthcare Extensive More ❯
post holder must have a proven track record of working with Industry Standard service management tools, updating service methods to improve overall efficiency. Qualifications ITIL v4 qualified ITIL V4 Practitioner: Service Level Management - Desirable What you need to do now If you're interested in this role, click More ❯
call support out of hours on a 1 week in 4 basis Essential experience includes: * Experience of Juniper network devices * Experience of Juniper firewalls * ITIL certified or a strong working knowledge of ITIL Incident, problem and change management disciplines * Experience with encryption technologies Desirable Skills: * An understanding of More ❯
CMDB *Provide technical on call support out of hours on a 1 week in 4 basis Experience: * Knowledge of Juniper network devices and firewalls *ITIL certified or a strong working knowledge of ITIL Incident, problem and change management disciplines * Encryption technologies (ideally Solarwinds) * Managing and monitoring networks * Comfortable More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Virgin Money
delivery of Cloud changes through prescribed governance principles to our most important production IT Services. Cloud Governance is a new team within a mature ITIL Service Protection framework which will govern the safe and effective delivery of both Cloud Project Change & BAU maintenance and activities across the bank's … in an IT operational context. People leader experience. It's a bonus if you have but not essential Holds an industry recognised Project and ITIL qualifications. Broad knowledge of IT infrastructure, systems and services Strong understanding of operational Change Management process Red Hot Rewards Generous holidays - 38.5 days annual … include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be More ❯