1 of 1 ITIL Foundation Certificate Jobs in East Anglia

incidents. Carry out routine maintenance checks, patching schedules, and health checks. Assist in implementing change management procedures and infrastructure upgrades. Support incident, problem, and service request processes aligned with ITIL best practices. Provide excellent customer service and communication during incident resolution. Essential Skills & Experience: Experience working in a NOC, Service Desk, or IT support environment. Good understanding of network … based environment, including evenings, nights, and weekends if required. Desirable: Exposure to cloud platforms such as Azure, AWS, or Google Cloud. Basic scripting knowledge (PowerShell, Bash, or Python). ITIL Foundation certification or experience working in an ITIL-aligned environment. Networking certifications such as CompTIA Network+, CCNA, or similar. In Technology Group Ltd is acting as an More ❯