13 of 13 ITIL Foundation Certificate Jobs in the East of England

support experience with Windows 11 OS and server infrastructure Desirable Technical Skills: PowerShell scripting Familiarity with SQL Server Management Studio (SSMS) and SQL Server Reporting Services (SSRS) Understanding of ITIL practices Experience with Hyper-V and CoLo environments Professional Attributes: Experience in a 3rd line technical infrastructure support or project role Excellent problem-solving skills with a structured, analytical … Support Engineer (MS-220) Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft Certified: Endpoint Administrator Associate (MD-102) Additional/Desirable Certifications: Power Platform Fundamentals (PL-900) ITIL Foundation Certificate in IT Service Management Cisco Certified Network Associate (CCNA) or CCENT What We Offer: 33 days holiday (inclusive of bank holidays), plus your entitlement will More ❯

such as Business, Quality Management, or Process Improvement. Master’s degree may be preferred for senior roles. Familiarity with quality management principles and methodologies such as Six Sigma, Lean, ITIL, or ISO standards. Experience in data analysis, statistical tools, and process mapping. Knowledge of customer feedback analysis and improvement strategies. Strong analytical and problem-solving skills. Proficiency in data … management skills, including the ability to lead improvement projects. Attention to detail and the ability to work independently and as part of a team Certified as a minimum in ITIL foundation Certification in quality management or process improvement (e.g., ITIL, Six Sigma Green Belt, Lean, Certified Quality Analyst) is a plus but not always required. Strong commitment More ❯

incidents. Carry out routine maintenance checks, patching schedules, and health checks. Assist in implementing change management procedures and infrastructure upgrades. Support incident, problem, and service request processes aligned with ITIL best practices. Provide excellent customer service and communication during incident resolution. Essential Skills & Experience: Experience working in a NOC, Service Desk, or IT support environment. Good understanding of network … based environment, including evenings, nights, and weekends if required. Desirable: Exposure to cloud platforms such as Azure, AWS, or Google Cloud. Basic scripting knowledge (PowerShell, Bash, or Python). ITIL Foundation certification or experience working in an ITIL-aligned environment. Networking certifications such as CompTIA Network+, CCNA, or similar. In Technology Group Ltd is acting as an More ❯

incidents. Carry out routine maintenance checks, patching schedules, and health checks. Assist in implementing change management procedures and infrastructure upgrades. Support incident, problem, and service request processes aligned with ITIL best practices. Provide excellent customer service and communication during incident resolution. Essential Skills & Experience: Experience working in a NOC, Service Desk, or IT support environment. Good understanding of network … based environment, including evenings, nights, and weekends if required. Desirable: Exposure to cloud platforms such as Azure, AWS, or Google Cloud. Basic scripting knowledge (PowerShell, Bash, or Python). ITIL Foundation certification or experience working in an ITIL-aligned environment. Networking certifications such as CompTIA Network+, CCNA, or similar. In Technology Group Ltd is acting as an More ❯

GDPR, HIPAA) when handling patient-related data Person Specification Qualifications Essential Educated to degree level in a related subject or equivalent experience within a development team or department. Desirable ITIL foundation certificate or higher Experience Essential Good understanding of database architecture and querying best practice using SQL. Strong programming experience using languages such as Python, JavaScript, C# … it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further … information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to More ❯

technical language. • A collaborative and customer-focused attitude, with strong interpersonal skills and the ability to navigate complex situations with tact and diplomacy. These are the nice-to-haves... • ITIL Foundation certification. • A Scrum Master certification. • Experience supporting document management systems (e.g. OpenText Extended ECM, Microsoft SharePoint, Autodesk Construction Cloud, etc.). What’s in it for you More ❯

keep everything in top shape. Want to come and be a part of it? What will you be doing? You will be rewriting existing NOC processes to align with ITIL standards, ensuring clarity, accuracy, and completeness. You will work closely with NOC managers, service managers, and other stakeholders to gather required information and validate process changes. Identifying opportunities for … process improvements and recommend changes to enhance overall efficiency and effectiveness. You will be responsible for delivering training and support to NOC staff on the newly documented ITIL-compliant processes. You will also maintain version control for all process documentation, ensuring updates are properly tracked and communicated. Ensuring all documented processes meet ITIL standards and best practices, supporting … consistent and effective service delivery across the organisation, will be required. What youll bring? You will possess proven background in ITIL process writing and documentation, especially within a NOC or similar environment. You will demonstrate strong understanding of ITIL standards and best practices.Strong ability to work with cross-functional teams and stakeholders. Excellent writing and communication skills, capability More ❯

as well as part of a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITIL Foundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at least 3 years. Successful candidates More ❯

as well as part of a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITIL Foundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at least 3 years. Successful candidates More ❯

manage a dynamic workload. Organised, methodical, and able to work independently as well as part of a team. Exposure to low-code platforms or intelligent automation tools. Knowledge of ITIL or ITIL Foundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at least 3 years. Successful candidates More ❯

Ability to manage conflicting priorities and maintain service quality under pressure. Desirable Experience working in a managed service provider (MSP) environment. Familiarity with regulated industries or high-availability environments. ITIL Foundation certification or equivalent. Apple experience would be advantageous. What can we offer you? Through our one of a kind training programme, the Littlefish Academy, you can increase More ❯

cyber incident response frameworks. In-depth knowledge of NCSC Cyber Assessment Framework (CAF), PSN Compliance, Cyber Essentials, NIST, or ISO 27001. Qualifications: Degree or equivalent level qualification or experience. ITIL Foundation certification or equivalent. Professional Security Certifications CISSP, CISM, CEH, CREST, GIAC, or Microsoft Security Certifications (SC-200, SC-300). Benefits: Pension: Employee contribution 5.5% and 12.5 More ❯

in Azure and cloud platforms Solid experience with network management and monitoring Comfortable scripting in PowerShell Understanding of automation tools like Terraform &#(phone number removed); Nice to Have: ITIL Foundation certification CCNA or other relevant networking qualifications &#(phone number removed); Why Apply for This IT Infrastructure Engineer Role? Join a growing company that values IT as More ❯