26 to 50 of 84 ITIL Foundation Certificate Jobs in the UK

with infrastructure, application, and security teams to deliver seamless support. Contribute to continuous service improvement by identifying trends and recommending solutions. Ensure adherence to ITIL-aligned service management processes and ISO 27001 standards. Required Skills and Experience: 2–5 years’ experience in a 2nd line support or Tech … Android. Hands-on experience supporting Microsoft 365 services. Working knowledge of Active Directory, Azure AD/Entra ID, and identity management. Experience using ITIL-based service management tools (e.g. ServiceNow, Jira). Strong troubleshooting skills with a customer-focused, face-to-face support approach. Ability to manage and prioritise ...

under pressure. Proactive attitude with a strong sense of ownership and accountability. Willingness to learn new technologies and processes. Desirable Previous software support experience. ITIL Foundation certification or awareness of ITIL methodologies. Google IT Support Professional Certificate or equivalent. Awareness of emerging technologies. Previous software support ...

where required Collaborating with wider technical teams to achieve successful outcomes Supporting users with advice, guidance and training on IT systems and equipment Following ITIL-based service management processes and best practices Maintaining accurate records and documentation within the service management platform What we’re looking for: Strong customer … prioritise and manage multiple tasks effectively Strong troubleshooting and problem-solving skills A proactive attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Inclusion We believe that diverse perspectives, experiences ...

where required Collaborating with wider technical teams to achieve successful outcomes Supporting users with advice, guidance and training on IT systems and equipment Following ITIL-based service management processes and best practices Maintaining accurate records and documentation within the service management platform What we’re looking for: Strong customer … prioritise and manage multiple tasks effectively Strong troubleshooting and problem-solving skills A proactive attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Inclusion We believe that diverse perspectives, experiences ...

Strong Finance and Accounting knowledge. Experience supporting data migrations, system upgrades, or significant change programmes. Understanding and practical application of Incident Management and Resolution (ITIL principles). Proven history of supporting successful development projects. Experience facilitating solutions to business issues. Experience working with complex IT systems, controls, documentation … ability to understand business needs and manage stakeholders effectively. Ability to challenge existing practices and map ‘as‐is’ and ‘to‐be’ processes. Preferred Qualifications ITIL Foundation certification. Experience Experience with cloud‐based Unit4 ERP (Milestone 7+). Experience writing MI reports (e.g., Power BI). Experience identifying ...

shift-based support environment. Exposure to monitoring tools such as LogicMonitor. Knowledge of networking technologies including LAN, WAN, VPN, and Wi-Fi. ITIL Foundation certification. Microsoft or other relevant technical certifications. You'll be a proactive, customer focused engineer with excellent problem solving skills and a passion ...

fast-paced environment. • Experience using enterprise ITSM platforms. Desirable • Active Directory administration experience. • Knowledge of Intune, Endpoint Management or Azure Active Directory. • ITIL Foundation certification or awareness. • Experience supporting enterprise-scale public sector or corporate IT environments. • CompTIA A+, Network+ or other entry-level technical certifications During onboarding ...

Platform.· Logic Apps.· SSIS and ETL processes.· Oracle databases.· Experience supporting integrations with third-party systems.· Experience working within public sector environments.· Microservices architecture.· ITIL Foundation certification.· Microsoft Azure certifications.· Security Clearance (SC) or eligibility to obtain SC clearance. Personal Attributes· Customer-first mindset· Strong analytical and problem ...

delivering Dynamics 365 migrations and upgrade projects. Power BI experience. Experience working within public sector environments. Microsoft Dynamics 365 certifications. Microsoft Power Platform certifications. ITIL Foundation certification. Security Clearance (SC) or eligibility to obtain SC clearance. Personal AttributesCustomer-first mindset. Strong analytical and problem-solving abilities. Excellent communication ...

Flexera One for cost management Background in financial modelling, management accounting, or FP&A Data engineering certifications (Azure Data Engineer, AWS Data Analytics, dbt) ITIL Foundation certification Experience in hybrid environments bridging on-premises and cloud cost management About Us We're a global, team of innovators. Together ...

Flexera One for cost management Background in financial modelling, management accounting, or FP&A Data engineering certifications (Azure Data Engineer, AWS Data Analytics, dbt) ITIL Foundation certification Experience in hybrid environments bridging on‐premises and cloud cost management About us We’re a global, team of innovators. Together ...

configuring, and maintaining GBS’s Jira Service Management (JSM) platform. This role ensures the system supports business and IT service processes efficiently, aligns with ITIL standards, and enables continuous improvement across GBS operations. ROLE and RESPONSIBILITIES: Configuration & Customisation: Design, configure, and maintain Jira Service Management workflows, fields, forms … Management: Collaborate with stakeholders to gather requirements and translate them into technical solutions. Administer user accounts, roles, and permissions within JSM. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within the ITSM platform. Manage change control processes ...

fast-paced environment. * Experience using enterprise ITSM platforms. Desirable * Active Directory administration experience. * Knowledge of Intune, Endpoint Management or Azure Active Directory. * ITIL Foundation certification or awareness. * Experience supporting enterprise-scale public sector or corporate IT environments. * CompTIA A+, Network+ or other entry-level technical certifications ...

stakeholder management skills. Ability to work independently in a fully on-site support environment. Flexibility to align with UK working hours when required. Desirable ITIL Foundation certification or higher. Experience with device provisioning and near-zero-touch deployment processes. Experience supporting users within Defence or other highly secure ...

looking for Leading an Application Support, Software Support or Technical Support team. Managing major incidents, escalations and service recovery activities. Working within an ITIL-aligned support environment. Incident, Problem and Change Management expertise. Service management platforms such as Jira, ServiceNow or similar. Strong stakeholder management and communication skills. Experience … coaching and developing team members. Healthcare software or health technology environments. SaaS and cloud-hosted solutions. ITIL Foundation certification or higher. Understanding of NHS or other regulated healthcare environments. Monitoring and observability tools. We offer an environment where people are empowered to grow, learn and contribute to meaningful ...

looking for Leading an Application Support, Software Support or Technical Support team. Managing major incidents, escalations and service recovery activities. Working within an ITIL-aligned support environment. Incident, Problem and Change Management expertise. Service management platforms such as Jira, ServiceNow or similar. Strong stakeholder management and communication skills. Experience … coaching and developing team members. Healthcare software or health technology environments. SaaS and cloud-hosted solutions. ITIL Foundation certification or higher. Understanding of NHS or other regulated healthcare environments. Monitoring and observability tools. We offer an environment where people are empowered to grow, learn and contribute to meaningful ...

working with third-party providers. Technical Expertise VMware and virtualisation technologies. Server infrastructure and performance monitoring technologies. Cloud infrastructure and Microsoft technology stack. ITIL framework and service management best practices. Backup, disaster recovery, resilience, and infrastructure monitoring solutions. Desirable Experience Automation and orchestration tools such as Ansible and Terraform. … Container technologies including Kubernetes and Docker. Experience working within regulated environments and compliance frameworks such as SOX and ISO. ITIL Foundation certification or equivalent. Personal Attributes Strong leadership and team development capabilities. Excellent communication and stakeholder management skills. Analytical problem-solving mindset with strong organisational skills. Customer-focused ...

with the ability to engage business users, technology teams and senior leaders. Experience managing third-party technology vendors and support partners. Working knowledge of ITIL service management principles and structured change governance. Desirable Salesforce administration and configuration experience. SME, commercial or specialist lending experience. Experience of core banking migration … Professional Qualifications Essential Degree or equivalent professional experience in information technology, computer science or a related discipline. Desirable Salesforce Administrator, nCino or Mambu certification. ITIL Foundation certification. Agile, Scrum Product Owner or business analysis qualification. Personal attributes Strong ownership mentality and a proactive, customer-focused approach. Excellent analytical ...

Motion Applied, you will be responsible for the delivery, performance and continual improvement of our services across a portfolio customers. This role combines ITIL Service Delivery Management and Account Management responsibilities. You will ensure services are delivered in line with agreed SLAs, operational performance targets and customer expectations whilst … service performance. Lead customer and supplier service reviews and regular operations meetings. Act as the escalation point for major incidents and service issues. Drive ITIL best practices across Incident, Problem, Change and Service Level Management. Lead continual service improvement initiatives. Ensure successful transition of projects into live operational support. ...

Teamcenter architecture, BMIDE, workflows, or access controls Experience supporting integrations with ERP or MES platforms Familiarity with SQL, scripting, or log analysis tools ITIL Foundation certification or similar Remote working with occasional trips to site. Candidates will need to have SC in place already, due to the urgency ...

Teamcenter architecture, BMIDE, workflows, or access controls Experience supporting integrations with ERP or MES platforms Familiarity with SQL, scripting, or log analysis tools ITIL Foundation certification or similar Remote working with occasional trips to site. Candidates will need to have SC in place already, due to the urgency ...

Experience in SAGE, SAP, CRM and LIMS applications. Microsoft Certified: Modern Desktop Administrator Associate. Microsoft 365 Certified qualifications. Azure Fundamentals (AZ-900) or equivalent. ITIL Foundation certification. Experience with Microsoft Intune and Autopilot. Experience with PowerShell automation. Experience supporting Microsoft Azure environments. Experience supporting SharePoint Online and Teams ...

experience of managing, motivating, and developing technical staff within an IT platform engineering environment. You will also hold, or be willing to work towards, ITIL Foundation certification and Chartered Membership of the Chartered Management Institute (CMI) within your first 12 months of employment. We offer an excellent employment ...

stakeholder management skills. Ability to work independently while collaborating with technical and business teams. Qualifications SC-900: Microsoft Security, Compliance, and Identity Fundamentals. ITIL Foundation certification for incident, request, and change management processes. SailPoint IdentityNow Fundamentals or equivalent SailPoint training. ServiceNow Certified System Administrator (desirable). Additional Information ...

Ability to work independently while collaborating with technical and business teams. QualificationsSC-900: Microsoft Security, Compliance, and Identity Fundamentals. AZ-900: Microsoft Azure Fundamentals. ITIL Foundation certification for incident, request, and change management processes. SailPoint IdentityNow Fundamentals or equivalent SailPoint training. ServiceNow Certified System Administrator (desirable).Additional InformationNetcompany ...