2 of 2 ITIL Foundation Certificate Jobs in the Thames Valley

services and infrastructure (Cloud/SaaS, Networks, End-User Computing). Proven ability to manage SLAs/KPIs and lead structured service reviews. ITIL Foundation certification (or equivalent) desirable, with practical ITSM knowledge. Excellent communication, negotiation, and conflict resolution skills. Analytical mindset with the ability to turn data … confident holding vendors to account, skilled at translating technical detail into business value, and motivated to drive operational excellence while developing further through ITIL learning and hands-on experience. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community ...

gathering, documentation, and validation. Strong stakeholder engagement skills, particularly with external clients. Experience in technology and government secure environments. Desirable Qualifications: Prince2 Practitioner certification. ITIL Foundation Certificate. Membership in the British Computer Society or other professional bodies. Agile Foundation certificate. If you're ready to take ...