experience managing Service Management projects, from procurement through to transition. · Solid understanding of project management methodologies (e.g., PRINCE2 Practitioner, PMP, Agile). · Knowledge of ITIL service management frameworks, particularly service transition and continual service improvement. · Strong organisational and coordination skills, with the ability to manage multiple priorities simultaneously. · Excellent … Information Technology, Business Management, or a related field (or equivalent relevant experience). · Project management certification (PRINCE2 Practitioner, PMP, or Agile certification mandatory). · ITILFoundation certification (desirable). · Proven experience supporting IT service transitions and service management maturity improvement projects. LA International is a HMG approved ICT More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Michael Page
continuous improvement. Creating compelling business cases with a focus on end-user experience and budget control. Deep knowledge of Microsoft 365 and Exchange Online. ITILFoundation certification (desirable). Job Offer Annual base salary of £65,000 to £70,000 Company performance based bonus of up to More ❯
Methodology Proficiency : AWS/cloud experience or exposure to cloud-based/SaaS solutions. Familiarity with engineering delivery, Prince2, Agile, Jira, and Scrum methodologies. ITILFoundation certification (minimum). Team and Stakeholder Management : Experience in managing teams across multiple skillsets/disciplines. Strong stakeholder management and influencing skills More ❯
Wednesbury, West Midlands, Bescot, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITILFoundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to £55,000 + Performance Bonus (5-15% typically, uncapped More ❯
packaging, SQL, and PowerShell scripting * Knowledge of OSD imaging, OS upgrades, SUGs, ADR, and SSRS reporting * Familiarity with Intune Autopilot and client health remediation * ITILFoundation certified (minimum), with 3+ years in a complex IT environment You'll work in a shift-based rota (including Bank Holidays), maintaining More ❯
large IT environment Proficient in SCCM , SQL , PowerShell , SSRS , WSUS , WMI Strong patching, app deployment & OS management skills Knowledge of Intune, Autopilot, Co-management ITILFoundation certification (Incident/Problem Practitioner preferred) Excellent troubleshooting and stakeholder communication skills ?? Work Conditions: Early/Late shift rotation (including some Bank More ❯