11 of 11 ITIL Jobs in Edinburgh

day for you would include: Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross functionally More ❯

container technologies (Docker, Kubernetes) Experience with infrastructure automation tools Understanding of scientific computing software and frameworks Previous experience in biotech or pharmaceutical industries Experience with cloud platforms (AWS, Azure) ITIL certification Security certifications (CISSP, CISM, or similar) Experience with GxP compliance Experience with pharmaceutical industry regulations Previous experience managing technical debt in regulated environments AskBio Inc . click apply for More ❯

skills and able to take a methodical approach Excellent customer service skills Strong and confident presentation skills Professional verbal and written communication skills Strong SCCM 2012 knowledge Desirable: ServiceNow ITIL Foundation Application virtualization (Microsoft APP-V) Fundamental knowledge across Windows Operating Systems MS SCCM 2012 Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers More ❯

skills, including EntraID, Windows Server, and Linux (CentOS, AlmaLinux) Hands-on Terraform, Azure DevOps, and Git skills covering cloud infrastructure automation/management Familiarity with service management tools and ITIL frameworks Excellent communication skills with a proven ability to collaborate with internal teams, external providers, and other key stakeholders. Ideally Azure SQL/MS-SQL Database admin skills as well More ❯

of the role is to support the Head of IT Service Management in defining, executing, and delivering the IT Service strategy in Royal London Group, as well as manage ITIL processes. About the role Own and drive the strategy for Service and adjust the strategy based on evolving and broader Business and IT goals and needs. Communicate IT Service strategy … to relevant stakeholders and provide regular progress updates. Own multiple ITIL processes (for example Change Enablement, Incident, Problem, Request, Configuration Management), drive continuous improvement of these, and obtain/retain buy-in to the processes. Monitor and report on service performance, using data to inform decisions and improvements. Build excellent working relationships with internal and external teams to the function. … and act as a Product Owner in prioritising deliverables, promoting the tool's capabilities and the benefits these will drive. Manage a team of typically 8 people who operate ITIL processes or deliver other aspects of the Service function's needs (e.g. Service reporting). Lead service governance initiatives, ensuring compliance, performance, and value delivery. About you Proven experience in More ❯

Practices (CoP) - Process Improvement: Identify and drive continuous improvement in transition and release processes. Implement automation tools and frameworks to streamline release cycles. - Governance and Compliance: Ensure compliance with ITIL/ITSM standards and organisational policies. What are we looking for? - Strong knowledge of ITIL framework, particularly Service Transition and Release Management processes. - Good understanding of Non-Functional requirements (NFRs More ❯

My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformations & NextGen AI Solutions, with offices in London, Manchester, Newcastle and Glasgow (offering a 'flexi working model' of remote first or hybrid + ad hoc More ❯

and stakeholder engagement skills Preferred: experience in utilities, water, or energy sectors; familiarity with digital twins, edge computing, or AI automation Certifications like TOGAF, Azure Solutions Architect Expert, or ITIL would be advantageous If you are an experienced Digital Architecture Manager looking for a new challenge, apply today. More ❯

this opportunity, we encourage you to apply today! Responsibilities: Oversee service management Maintain client relationships Escalation Management Manage resources Continual Service Improvement Handle financial management Required Skills/Experience: ITIL certification Experience in service management Background in working with MSPs Supplier management skills good technical understanding - LAN, WAN Cloud Etc 5+ years of Service management experience Benefits: Health insurance Annual More ❯

focusing on cloud-based infrastructure and Microsoft solutions. Qualifications You'll have a strong track record of solution architecture within complex digital transformation programs (any relevant certifications like TOGAF, ITIL or in Microsoft Azure would be advantageous) Superb working knowledge of cloud computing (ideally Azure), enterprise networking, OT integration, application design and the delivery of generative AI solutions Deep knowledge More ❯

QUALIFICATIONS B.E/B.Tech with MBA preferred. Candidates with following Certifications will be preferred: • CISA/CGEIT/CISM/CISSP/CIPP E • ISO 27001 Implementer, Lead Auditor • ITIL V3.0 More ❯