26 to 29 of 29 ITIL Jobs in Lanarkshire

SOAP web services, integration patterns, data modelling and integration technologies.Experience configuring CMDB, configuration management and service-management solutions, supported by a sound understanding of ITIL and ITSM principles.Proven ability to align with architecture roadmaps and governance, make evidence-based technical recommendations and deliver secure, scalable, maintainable and upgrade-safe solutionsStrong … System Administrator (CSA) and Certified Application Developer (CAD).ServiceNow Certified Implementation Specialist (CIS) in one or more product streams (e.g., ITSM, CSM, HRSD, ITAM) ITIL Foundation or Agile methodology certifications (e.g., Scrum Master) Experience contributing to ServiceNow platform health checks, release upgrades, or instance consolidation projects Experience supporting sales bids ...

leading large-scale IT Service Delivery or Managed Services environments.Strong client relationship management and stakeholder engagement skills.Experience managing service delivery against SLAs, KPIs, and ITIL processes.Commercial and financial management experience, including budgets, forecasting, and profitability.Proven leadership experience managing large, multi-skilled, and geographically dispersed teams.Desirable Skills & ExperienceITIL certification or strong … ITIL service management knowledge.Experience working within complex financial services or public sector environments.Bid, transition, and service transformation experience.Supplier and vendor management experience.Experience driving continuous improvement, automation, and innovation initiatives.Please note that this is a Glasgow-based role, and there is a strong expectation that you will attend both the customer ...

impacting incidents. Manage incidents from initial logging through to resolution while adhering to SLA requirements. Accurately document incidents and investigation activities in line with ITIL best practice. Communicate technical issues effectively to both technical and non-technical stakeholders. Support service improvements through documentation, process enhancement and operational development initiatives. Ensure … requirement) . Knowledge of Networking and IP Networking concepts. Linux command line experience. Experience managing and prioritising incidents within an operational environment. Knowledge of ITIL processes and best practice. Strong problem-solving and stakeholder management skills. Desirable Experience: Experience with monitoring and diagnostic tools such as CloudWatch, Splunk or Grafana. ...

IR35). This role will be based in Scotland. Responsibilities: - Lead the support, monitoring, maintenance, and development of the organisations operational communications systems using ITIL best practices. - Manage incidents, service requests, changes, problems, capacity management, and life cycle management of communications infrastructure. - Provide technical leadership, guidance, and mentoring to engineers … Commitment to diversity, integrity, continuous improvement, and excellence. - Ability to plan, prioritise, and implement work effectively. Desirable Skills: - Degree-level qualification or equivalent experience. - ITIL v4 Foundation (or higher). If you would like to hear more about this opportunity please get in touch. ...