22 of 22 ITIL Jobs in West Yorkshire

maintain data integrity across our provisioning platforms. What you’ll need Consistent record of working in an IAM role with strong operational and ITIL experience. Solid understanding of the identity management lifecycle, access governance and privileged access management. Strong understanding of modern Identity and Access Management (IAM) principles ...

Experience delivering technology projects from planning through implementation. Budget management and resource planning experience. A proactive, customer-focused approach to technology support. Desirable Experience ITIL Foundation or equivalent service management certification. Microsoft Dynamics 365, Azure, AWS, or Cisco certifications. Experience with ERP, CRM, or business-critical applications. Exposure to compliance ...

maintain data integrity across our provisioning platforms. What you’ll need Consistent record of working in an IAM role with strong operational and ITIL experience. Solid understanding of the identity management lifecycle, access governance and privileged access management. Strong understanding of modern Identity and Access Management (IAM) principles ...

Azure and hybrid cloud projects. VMware and enterprise infrastructure technologies. Architecture governance and design assurance. Working within complex multi-site environments. Experience with TOGAF, ITIL or other architecture frameworks would be advantageous but isn't essential. Desirable Experience Azure Landing Zones Infrastructure as Code Identity & Access Management Microsoft Intune Exchange ...

Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations ...

strategy and regulatory milestones Build a culture of continuous improvement, learning and psychological safety across the team We are looking for PRINCE2 Practitioner and ITIL Foundation qualified Significant experience leading complex IT and business change portfolios, programmes or projects A proven people leader with strong coaching and development skills Strong ...

undertaking user administration and access related tasks. Key Skills and Experience (not all essential) Previous experience working on an IT Service Desk in an ITIL environment at 1st/2nd/3rd line technical support level. The role and responsibilities can be tailored depending on your current level of technical ...

measurable outcomes. Experience collaborating effectively with senior stakeholders across Finance, Commercial, Product, Technology, Engineering, and Operations teams. Desirable: Professional certifications such as PMP, Prosci, ITIL, or relevant vendor‐specific qualifications. Experience operating within global, multi‐entity, or regulated business environments. Background in enterprise systems consulting, systems integration, or technology transformation ...

experience within a technology environment. Experience delivering system enhancements, upgrades and digital transformation projects. Knowledge of NHS information governance, Data Security & Protection Toolkit (DSPT), ITIL and data protection requirements. Strong stakeholder engagement skills with the ability to communicate complex technical concepts to non-technical audiences. Experience analysing system performance, managing ...

experience within a technology environment. Experience delivering system enhancements, upgrades and digital transformation projects. Knowledge of NHS information governance, Data Security & Protection Toolkit (DSPT), ITIL and data protection requirements. Strong stakeholder engagement skills with the ability to communicate complex technical concepts to non-technical audiences. Experience analysing system performance, managing ...

outsourcing solutions Ability to engage and influence senior stakeholders, including CxO-level Strong background in complex, multi-supplier and global delivery environments Experience with ITIL-aligned service design within Agile environments Demonstrated success in leading and mentoring senior technical teams Strong commercial awareness, including cost modelling and deal shaping Knowledge ...

demand. Key skills & experience: Proven experience working as an IT Change Manager or Change & Release Manager within a large enterprise environment. Strong understanding of ITIL Change Management and Release Management principles. Experience managing high volumes of concurrent IT Changes and Releases. Previous experience supporting enterprise transformation, migration, integration or large ...

learning, using your expertise to help organisations improve service performance and maturity. Essential experience and skills: Strong experience across the IT Service Management lifecycle (ITIL v3 or ITIL 4) Proven background in service management process implementation and improvement Excellent stakeholder engagement, communication, and presentation skills Ability to produce high-quality … assignments Willingness to travel within the UK for client engagements Desirable experience includes SIAM, ISO standards, cloud services, automation, public sector environments, and ITIL Expert or Managing Professional certification (or progress toward). #LI-LW1 Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted ...

decisions and drive continuous improvement initiatives. Take full ownership of key projects, delivering at pace while maintaining quality, in line with business objectives. Embed ITIL‐aligned incident, problem, change, and asset management processes, owning the ITSM toolset, service catalogue, and knowledge base. Own and manage all group IT infrastructure, including … performance optimisation (load times, application speed, latency management). Experience providing senior‐level escalation support for complex infrastructure, firewall, networking, and systems issues. ITIL Foundation certification (or above) and hands‐on experience with ITSM platforms and reporting. Solid understanding of cyber security controls and compliance frameworks (e.g. Cyber Essentials ...

using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management … decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5 years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement ...

Service Desk Team Leader The Role As a Service Desk Team Leader, you will take day-to-day ownership of an ITIL-aligned ITSM service desk. This includes supporting customer accounts, leading a team of service analysts, owning the customer relationship and ensuring a consistently high standard of service delivery. … Responsibilities: Owning day-to-day service desk operations for the customer accounts you support, managing incidents, requests, problems and changes in line with ITIL process. Acting as the primary point of contact and trusted relationship owner for your customer accounts. Leading, coaching and scheduling a team of service desk analysts ...

join a business investing in its ITSM capability, with a genuine pathway to progress into an ITSM Lead role. We're looking for: ITIL-certified professionals with experience across Major Incident and Change Management Strong understanding of ITIL best practices and service governance Confidence managing change requests, facilitating CAB discussions ...

Filtering, Anti-Virus, Privileged Access Management. Knowledge of PowerShell and Batch scripting Knowledge of Security Patching Evidence of continuous professional development Desirable Knowledge of ITIL services management Knowledge of Active Directory server roles and LDAP Knowledge of Office 365 & Azure technologies Knowledge of MDM technologies Experience of the Data Security … Toolkit Qualifications Essential Educated to Masters Level or equivalent* GCSE Maths and English (Grades A - C) or equivalent Desirable NVQ II in Information Technology ITIL Foundation V3 or V4 Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such ...

join a business investing in its ITSM capability, with a genuine pathway to progress into an ITSM Lead role. We're looking for: ITIL-certified professionals with experience across Major Incident and Change Management Strong understanding of ITIL best practices and service governance Confidence managing change requests, facilitating CAB discussions ...

join a business investing in its ITSM capability, with a genuine pathway to progress into an ITSM Lead role. We're looking for: ITIL-certified professionals with experience across Major Incident and Change Management Strong understanding of ITIL best practices and service governance Confidence managing change requests, facilitating CAB discussions ...

join a business investing in its ITSM capability, with a genuine pathway to progress into an ITSM Lead role. We're looking for: ITIL-certified professionals with experience across Major Incident and Change Management Strong understanding of ITIL best practices and service governance Confidence managing change requests, facilitating CAB discussions ...

join a business investing in its ITSM capability, with a genuine pathway to progress into an ITSM Lead role. We're looking for: ITIL-certified professionals with experience across Major Incident and Change Management Strong understanding of ITIL best practices and service governance Confidence managing change requests, facilitating CAB discussions ...