22 of 22 ITIL Jobs in West Yorkshire

equivalent qualification; or equivalent significant experience in a similar senior delivery management role Service management or digital/data project management qualifications (e.g., ITIL, Agile) Desirable role criteria: Working knowledge of applying quality management processes to ensure the adherence to those standards throughout the project delivery lifecycle Ability to secure ...

detail Desirable Experience with ServiceNow, Microsoft Project, or similar tools Understanding of IT infrastructure or networking (LAN/WAN, Wi-Fi, firewalls) Familiarity with ITIL, PRINCE2, or Agile frameworks Experience supporting technical or transformation programmes Key Attributes Professional and confident in customer-facing environments Proactive, self-motivated, and detail-oriented ...

Cisco ISE/Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials/ISO 27001 Experience with Infoblox DDI Experience managing change, problem, and major incidents ...

Cisco ISE/Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials/ISO 27001 Experience with Infoblox DDI Experience managing change, problem, and major incidents ...

communication skills—able to translate technical issues clearly to stakeholders Experience with problem management, RCA, and continuous improvement Calm, structured, and decisive under pressure ITIL certification or equivalent experience (desirable) The Opportunity This is a key operational leadership role where you’ll take ownership of how incidents, service delivery ...

Demos Inspect & Adapt sessions Drive adoption through self-service, automation, and AI-enabled workflows Lead UAT, demos, and value realisation activities Ensure compliance with ITIL, audit, and governance standards Act as the primary interface with business stakeholders and clients Support continuous improvement and platform optimisation initiatives Key Skills: 8+ years ...

security clearance Desirable Additional ServiceNow certifications Experience with AI capabilities within the ServiceNow platform Exposure to public sector or defence environments Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a fantastic opportunity to work ...

consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist ...

Experience in cloud security operations Background in MSSP or consulting environments Familiarity with frameworks such as NIST, ISO27001, or ITIL Key Competencies Strong technical depth with the ability to simplify complex concepts Excellent analytical and problem-solving skills under pressure Confident communicator with strong stakeholder engagement skills Collaborative leadership style ...

Application Portfolio Management and team leadership Strong stakeholder management and communication skills Solid background in process design, project management, systems improvement and governance ITIL and Azure knowledge desirable Values-driven, organised and adaptable with a accustomedness mindset What you'll get in return Salary up to £63K Opportunity to shape ...

services in line with agreed service levels. Support continuous service improvement, embedding customer care and service excellence as core values. Follow IT service management (ITIL) processes, ensuring consistency, accurate documentation, and effective use of service management tools. Collaborate with colleagues to identify, investigate, and resolve system and service issues, including ...

Experience working in regulated or large-scale environments (e.g. banking, government, utilities) Hands-on experience with OS patching, upgrades and vulnerability remediation Familiarity with ITIL-aligned processes (incident, problem, change management) Ability to work independently within an established infrastructure/platform team Desirable: Experience with z/Linux (s390x ...

following - Linux, SQL & Oracle to an operation standard, being able to run commands and troubleshoot/bug fix. Responsibility for the sites ITIL systems. Analysis of systems within the business to provide a continuous growth including a concentration on Root Cause Analysis and performance of machines. Understanding of accessing ...

AngularJS, Jenkins, CloudFormation, Groovy, Typescript, Karate, Gherkin, Cypress, Docker, GitLab, Maven, CI/CD, secure coding. Certification: AWS DevOps Engineer Professional (or above) required; ITIL is desirable. Responsibilities: Build and maintain secure, high-quality code. Design and develop AWS-based solutions. Work with CI/CD pipelines and modern tooling. ...

Infrastructure and services, including cloud, software, networks and applications. Ideally as Problem Manager/Problem Analysis/Problem Coordinator should have excellent knowledge of ITIL, (ITIL v 4 accreditation is ideal). As you'll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational ...

skills within production MQ environments * Experience delivering changes independently into production * Familiarity with z/OS panels, ISPF and Mainframe tooling * Experience working within ITIL-controlled environments NICE TO HAVE * Experience with MQ monitoring tools on z/OS (eg Omegamon) * Experience within UK banking or financial services environments * Experience ...

environments Support, maintain and improve IT systems to meet agreed service levels Investigate and resolve complex technical issues, including root cause analysis Work within ITIL processes (incident, problem, change management) Monitor system performance and contribute to service improvements Maintain accurate service documentation and use ITSM tools effectively Collaborate with colleagues … service operations or infrastructure environment Proven 2nd/3rd line support experience Strong troubleshooting and problem-solving skills Good understanding of ITIL principles and service management processes Experience supporting Windows environments and Active Directory Exposure to virtualisation technologies (e.g. VMware or Hyper-V) Location - This role is fully office based ...

environments Support, maintain and improve IT systems to meet agreed service levels Investigate and resolve complex technical issues, including root cause analysis Work within ITIL processes (incident, problem, change management) Monitor system performance and contribute to service improvements Maintain accurate service documentation and use ITSM tools effectively Collaborate with colleagues … service operations or infrastructure environment Proven 2nd/3rd line support experience Strong troubleshooting and problem-solving skills Good understanding of ITIL principles and service management processes Experience supporting Windows environments and Active Directory Exposure to virtualisation technologies (e.g. VMware or Hyper-V) Location - This role is fully office based ...

mentoring and development of direct reports working on those areas. Working with the EUC Operations Manager within DIT, to contribute to good practice (e.g. ITIL based) IT service management. About us The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care … Person Specification Qualifications Essential Degree or equivalent in IM&T and demonstrable experience or equivalent experience and knowledge in the NHS DIT field. Minimum ITIL V3. Foundation. Desirable ITIL Managers Certificate Experience Essential Management experience in multiple environments at Lead level with a DIT environment. Lead level experience working ...

AIM OF THE ROLE Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will act as the first escalation point ...

Monday to Friday. Key Responsibilities Lead and manage the SAP service, ensuring reliable and high-quality delivery Oversee incidents, problems, and changes within an ITIL framework Support and contribute to the ERP transformation and system migration Manage relationships with key stakeholders and third-party suppliers Ensure appropriate security, access controls … compliance Lead and develop the SAP support team Requirements Proven experience managing SAP or ERP systems Strong understanding of IT service management (ITIL) Experience leading teams and managing suppliers Involvement in ERP implementations or transformation programmes Please apply with an up to date CV ASAP if this role would ...

Monday to Friday. Key Responsibilities Lead and manage the SAP service, ensuring reliable and high-quality delivery Oversee incidents, problems, and changes within an ITIL framework Support and contribute to the ERP transformation and system migration Manage relationships with key stakeholders and third-party suppliers Ensure appropriate security, access controls … compliance Lead and develop the SAP support team Requirements Proven experience managing SAP or ERP systems Strong understanding of IT service management (ITIL) Experience leading teams and managing suppliers Involvement in ERP implementations or transformation programmes Please apply with an up to date CV ASAP if this role would ...