24 of 24 ITIL Jobs in Nottingham

3rd Line Support Analyst - Wintel/Active Directory

Location
Nottingham, England, United Kingdom
Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

Infrastructure & Systems Engineer

Hiring Organisation
East Midlands Ambulance Service NHS Trust
Location
Nottingham, NG8 3LL, United Kingdom
Salary
£39959.00 to £48117.00
subject or 3 years experience Evidence of continuing professional development in technical infrastructure UK Driving license with no more than 3 penatly points Desirable ITIL Foundation Post graduate qualification in IT related subject Relevant professional qualifications Experience Essential Demonstrable experience within a similar IT position including technical troubleshooting Experience ...

SC Cleared 3rd Line Engineer (Contract)

Location
Nottingham, England, United Kingdom
3+ years’ experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role. Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services. ...

3rd Line Analyst - Virtualisation & Workplace Technologies

Location
Nottingham, England, United Kingdom
AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent problem-solving and troubleshooting skills. Strong customer-facing communication and stakeholder management experience. Experience working with multiple suppliers, MSPs ...

3rd Line Analyst - Virtualisation & Workplace Technologies

Hiring Organisation
Computacenter
Location
Nottingham, Nottinghamshire, United Kingdom
Salary
£ 60 K
Ivanti AppSenseVMware vSphere and VMware Cloud technologiesMicrosoft Hyper-VCitrix HypervisorSimpliVity (desirable)PowerShell scripting and automationDisaster Recovery and Business Continuity solutionsServiceNow and ITIL-based service management.Experience & AttributesExperience supporting large-scale enterprise IT environments.Excellent problem-solving and troubleshooting skills.Strong customer-facing communication and stakeholder management experience.Experience working with multiple suppliers, MSPs ...

Delivery Manager (End User Computing)

Location
Nottingham, England, United Kingdom
Evergreen Service to customer On site customer visits - as required Production of MI and dashboard reports SLA and contractual delivery Understands and engages customer ITIL process Ensures all users are identified, approved, and scheduled for release and communicate outcomes to all stakeholders Provide weekly and contractual reporting, closure, lessons learnt ...

Digital Workplace Product Owner

Location
Nottingham, England, United Kingdom
ability to manage multiple priorities and maintain attention to detail. Product Owner/Product Management certification (e.g., PSPO, CSPO) or equivalent experience Knowledge of ITIL and/or COBIT and how to apply governance in an agile delivery context Experience managing vendor relationships and third‐party delivery dependencies Experience with ...

Delivery Manager (End User Computing)

Hiring Organisation
Computacenter
Location
Nottingham, Nottinghamshire, United Kingdom
Salary
£ 60 K
delivery of the Evergreen Service to customerStakeholder managementOn site customer visits – as requiredProduction of MI and dashboard reportsSLA and contractual deliveryUnderstands and engages customer ITIL processEnsures all users are identified, approved, and scheduled for release and communicate outcomes to all stakeholdersProvide weekly and contractual reporting, closure, lessons learntIdentifies Presales opportunities ...

SC-Cleared 3rd Line Engineer - Hybrid IT Operations

Location
Nottingham, England, United Kingdom
ensuring SLA targets are met. The role requires extensive Windows Server, Active Directory, Entra ID and VMware experience in a large hybrid environment, with ITIL familiarity and strong communication skills. Active SC Clearance is desirable. #J-18808-Ljbffr ...

Digital Workplace Product Owner

Hiring Organisation
Computacenter
Location
Nottingham, Nottinghamshire, United Kingdom
Salary
£ 60 K
ability to manage multiple priorities and maintain attention to detail.Desirable:Product Owner/Product Management certification (e.g., PSPO, CSPO) or equivalent experienceKnowledge of ITIL and/or COBIT and how to apply governance in an agile delivery contextExperience managing vendor relationships and third-party delivery dependenciesExperience with benefits realisation, financial ...

IT Service Manager

Location
Nottingham, England, United Kingdom
continual improvement Cross-Functional Collaboration: Work with service, delivery, product and supplier teams to align services, investments and improvements with business priorities CANDIDATE REQUIREMENTS ITIL Foundation certification, or willingness to achieve it within 12 months of appointment Proven knowledge and experience of IT Service Management processes within a medium ...

IT Service Manager

Hiring Organisation
AWD Online
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
Salary
£45,000
continual improvement Cross-Functional Collaboration: Work with service, delivery, product and supplier teams to align services, investments and improvements with business priorities CANDIDATE REQUIREMENTS ITIL Foundation certification, or willingness to achieve it within 12 months of appointment Proven knowledge and experience of IT Service Management processes within a medium ...

Service Transition Consultant

Location
Nottingham, England, United Kingdom
Cloud technologies. A genuine interest in getting hands‐on and growing your depth for organisation processes and tools Experience of Agile Project Management methodology ITIL Foundation V4/V5 level accreditation infrastructure or equivalent Where and how you'll work: This is a permanent position and is based ...

Head of Operational Excellence (SC Cleared)

Hiring Organisation
Sanderson Government and Defence
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£80,000
NATO or secure government supply chains. Knowledge of secure AI adoption, data governance and intellectual property protection. Familiarity with operational improvement methodologies such as ITIL, Lean, Six Sigma or Kaizen. Experience commissioning and managing external technical or specialist expertise. An understanding of AI/ML tooling and LLMs in high ...

3rd Line Wintel/AD Engineer - Hybrid, SC Cleared

Location
Nottingham, England, United Kingdom
Wintel/Active Directory to join our secure delivery team in a hybrid role. You will manage incidents, drive first-time fixes, adhere to ITIL processes, and support multiple customers across estate management. The role requires 5+ years in large hybrid environments, strong AD/Windows and Entra ID skills ...

Delivery Manager: IT Software Release & Service Delivery

Location
Nottingham, England, United Kingdom
customer representatives and third parties to ensure on-time, on-budget delivery, producing MI and dashboards, and managing SLA and contractual deliverables while following ITIL processes. This permanent, office-based role requires security clearance or eligibility. #J-18808-Ljbffr ...

ICT Service Delivery Manager

Hiring Organisation
Flat Fee Recruiter
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Contract, Part Time, Work From Home
Salary
£55,000
working with stakeholders at all levels to deliver an effective and reliable service. You will also have: A degree or equivalent experience. An ITIL Foundation Certificate in IT Service Management, or equivalent knowledge and experience. Experience managing budgets of £1 million or more. Experience developing and presenting service improvement plans … Tuesday 10 November 2026 Interview dates: Thursday 19 and Friday 20 November 2026 Other suitable Skills & experience include:- Experience managing £1m+ budgets, leading teams, ITIL service management, stakeholder and supplier management, service improvement planning, SLA and KPI monitoring, risk management, major incident management, service continuity, operational reporting, UK GDPR ...

IT Asset and Configuration Analyst

Hiring Organisation
Computacenter
Location
Nottingham, Nottinghamshire, United Kingdom
Salary
£ 60 K
analytical and reporting skillsAdvanced Excel skills; Power BI experience desirableExcellent communication skills and strong attention to detailDesirable: Managed service experience, exposure to process improvement, ITIL/CMDB knowledge, and relevant certifications (ITIL 4, ServiceNow).This role is ideal for someone looking to develop their SACM expertise in a structured, supportive ...

Service Desk Analyst

Hiring Organisation
The Channel Recruiter
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Permanent
Salary
£27000/annum
where required Collaborating with wider technical teams to achieve successful outcomes Supporting users with advice, guidance and training on IT systems and equipment Following ITIL-based service management processes and best practices Maintaining accurate records and documentation within the service management platform What we’re looking for: Strong customer service … prioritise and manage multiple tasks effectively Strong troubleshooting and problem-solving skills A proactive attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Please note you must be eligible for SC Clearance Inclusion ...

Major Incident Manager

Hiring Organisation
Computacenter
Location
Nottingham, Nottinghamshire, United Kingdom
Salary
£ 60 K
Location: UK - Nottingham | Job-ID: 220716 | Contract type: Standard | Business Unit: Information TechnologyLife on the teamAt Computacenter, our Major Incident Managers play a vital role in supporting some of the UK's most critical IT ...

L1 Service Desk Analyst

Hiring Organisation
The Channel Recruiter
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Permanent
Salary
£25000/annum
where required Collaborating with wider technical teams to achieve successful outcomes Supporting users with advice, guidance and training on IT systems and equipment Following ITIL-based service management processes and best practices Maintaining accurate records and documentation within the service management platform What we’re looking for: Strong customer service … prioritise and manage multiple tasks effectively Strong troubleshooting and problem-solving skills A proactive attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Inclusion We believe that diverse perspectives, experiences and backgrounds make ...

Business Applications Specialist

Location
Nottingham, England, United Kingdom
/Records and fee earner teams. Ability to manage multiple concurrent tickets and projects while maintaining accuracy and attention to detail. Ability to follow ITIL-aligned processes for incident, request, problem and change management. Strong customer service focus, with a proactive and collaborative approach to problem-solving. Desirable Direct experience … firm or intellectual property practice. SQL or basic database querying skills for data investigation and reporting. Power Platform (Power Automate, Power BI) experience ITIL Foundation qualification. The Company Potter Clarkson LLP is one of the leading pan-European Intellectual Property law firms, with seven offices across the UK, Denmark, Sweden ...

Support Consultant

Hiring Organisation
NEC Software Solutions
Location
Nottingham, Nottinghamshire, United Kingdom
Salary
£ 55 K
complex application incidents; Recreate scenarios on internal test environments to provide evidence of defects; Identify and document workarounds; Work within contractual SLAs; Work to ITIL aligned support process procedures; Work closely with other NEC Teams and 3rd parties; Participate in an Out of Hours on call rota.QualificationsKNOWLEDGE, QUALIFICATIONS & EXPERIENCEExperience … Support, Development or QA role;Experience of working within a structured process driven environment;Experience of using an IT Service Management tool or similar;ITIL Foundation certificate;Experience of investigating data related issues within a relational database;Capability to generate and manipulate SQL scripts used to query and manage database ...

ITIL Change & Release Manager

Hiring Organisation
Computacenter
Location
Nottingham, Nottinghamshire, United Kingdom
Salary
£ 60 K
release activities and impact to the business; providing performance data reporting, issues and review follow-up; and performing other duties as required such as ITIL process implementation supportProduce and distribute weekly change and release meeting minutesProvide regular, robust and accurate reporting on change requests and release including exception reporting … levels of service management, the customer and Computacenter’s internal service providersSkills in the areas of IT Infrastructure Services and IT Service Management (ITIL)Basic experience in the analysis, design and optimization of process flowsAbility to present performance measurablyBasic knowledge of common service management toolsITIL V4 Foundation certification or experience ...