9 of 9 ITIL Jobs in Nottingham

primarily Azure). Experience delivering infrastructure transformation, standardisation and operational improvement initiatives. Solid understanding of hybrid cloud environments and modern infrastructure operations. Knowledge of ITIL-aligned service management, shared services, SLAs and vendor management. Strong communication, stakeholder management and people leadership skills. A pragmatic, resilient and results-driven approach ...

remain resilient in a fast-paced operational environment. A customer-focused and outcome-driven mindset. Experience using ServiceNow or a similar ITSM tool. ITIL Foundation or equivalent service management experience would be desirable. Why Microlise? When your groceries arrive at your door or you sign for your online parcel ...

external clients and manage internal resources throughout Project and Service deliverables. You will bring an understanding of Service Delivery Standards, operating in ITIL environments and manage Service and Ticketing environments in applying prioritisation of hardware and software requirements. Skill Set Demonstrable evidence of suitable qualifications and experience i.e. Service Delivery ...

technology, distribution or B2B environment would be particularly valuable, as would experience using Power BI, Halo, Ivanti, Prism or similar platforms. Lean, Six Sigma, ITIL or other continuous improvement qualifications would also be advantageous. Inclusion and belonging We believe diverse perspectives, experiences and backgrounds make us stronger. We are committed ...

technologies, ideally Palo Alto Networks Experience delivering infrastructure standardisation and transformation programmes. Strong understanding of hybrid cloud environments and modern infrastructure operations. Knowledge of ITIL service management principles and operational best practice. Experience managing vendors, budgets, and service performance. Excellent communication, stakeholder management, and change leadership skills. A pragmatic, resilient ...

comfortable working with Windows, Microsoft Office and common business applications, and be able to explain technical issues clearly to non-technical users. Microsoft or ITIL qualifications and experience with Microsoft 365 administration would be advantageous, but aren’t essential. If you’re looking for your next step in IT support ...

technical audiences, while building strong relationships with stakeholders and colleagues. Process‐Driven & Quality Focused – Experienced in structured IT environments, with an appreciation of ITIL principles, governance, documentation, and best practice change management. Ownership & Continuous Improvement – Proactive in identifying opportunities to enhance cloud platforms, operational processes, and technical standards, while taking … ownership of incidents, tasks, and project deliverables. Relevant Certifications & Experience – Azure, ITIL, Microsoft, Linux, or other cloud‐related certifications are desirable, alongside demonstrable experience supporting and improving enterprise‐scale technology environments. Reward & Benefits Competitive Package : Fair salary benchmarked against market data, annual discretionary bonus, and 29 days holiday plus bank ...

service continuity and participate in disaster recovery planning and testing, including conducting and reporting on Cyber Security Exercises. Through training and professional development in ITIL, ensure adherence to ITIL principles, including a focus on value, collaboration, and continual improvement. Work collaboratively to ensure that all ICT Department projects are delivered ...

impact of issues in the wider context of IT service delivery. Comply with incident, request, change, and major incident processes and all other documented ITIL-aligned procedures. Escalate incidents and service issues to the appropriate support tier or manager where required. Keep up to date with technical developments to maximise … Microsoft, InTune, autopilot, IT Support, support, IT Support Engineer, 1st Line support, printers, MFD, software, network, networking, networks, hardware, support, Microsoft, Azure, Cisco, ICT, ITIL, network, PC’s, ICT Support, computing, computers, laptops, IT equipment, wireless devices, printers, whiteboards, projectors, Nottingham ...