into business as usual across our Digital services and Research Systems Programme (RSP). We are looking for someone with proven experience in Service Transition with strong knowledge of ITIL frameworks. The postholder will have excellent stakeholder engagement and communication skills, with the ability to manage complex transition activities across multiple teams and suppliers. You'll be part of a More ❯
Nottingham, Nottinghamshire, England, United Kingdom
Distinct Recruitment
line IT support experience Knowledge of Microsoft 365 (Outlook, Teams, SharePoint, Office apps) Understanding of Windows 11 and basic networking (DNS, DHCP) Experience with ITSM systems and awareness of ITIL Exposure to cybersecurity principles Customer-focused with a passion for supporting others Strong communicator with clear written and verbal skills Able to build positive relationships with users and suppliers Benefits More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Experian Ltd
on the job with support. Experience in client support (internal or external). Active interest in technology. Willingness to work in an office-based role. Desirable capabilities: Experience with ITIL processes. Experience dealing with technology-related issues. Familiarity with service management tools such as ServiceNow. Additional Information Benefits package includes: Great compensation package and discretionary bonus plan Core benefits include More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Stackstudio Digital Ltd
Bachelor's degree in Computer Science, IT, or a related field. Desirable Skills Experience within the UK retail sector and customer service operations. Knowledge of industry frameworks such as ITIL or Contact Centre standards. Sprinklr certifications or certifications in related technologies. Experience with data analytics and reporting tools. Familiarity with cloud-based SaaS environments. More ❯