13 of 13 ITIL Jobs in Nottingham

their own workload Ability to work across different time zones and adapt to diverse cultural environments Desirable Exposure/knowledge of: Tanium ServiceNow ITSM ITIL V4 framework Administration of MacOS in an enterprise environment Microsoft intune/Endpoint Management Understanding of networking/infrastructure with CompTIA or similar qualification Company ...

wider context of IT Service Delivery. Comply with the Change Management & Incident Management Process, Service Request and Major Incident Process and all other documented ITIL processes. Where appropriate identify and escalate incidents to the Third line support/Service Delivery Manager when the situation requires such actions to take place. ...

Email filtering technologies o Web filtering technologies Experience delivering system integrations across business functions. Strong documentation skills with a structured, process-driven approach. ITIL Foundation certification (desirable)Top of Form Bottom of Form ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. ...

Checkpoint, Juniper) Experience with load balancers and authentication technologies Proven problem-solving skills and ability to work under pressure Excellent communication and organisational skills ITIL process knowledge and experience in a NOC or multi-customer environment ...

mailbox requests and basic troubleshooting. Log and manage tickets accurately in the ITSM tool. Escalate issues when needed and keep users updated throughout. Follow ITIL-aligned processes and SLAs. What We Need: Strong communication skills and confidence on the phone. Customer service experience (IT experience is a bonus). Good ...

mailbox requests and basic troubleshooting. Log and manage tickets accurately in the ITSM tool. Escalate issues when needed and keep users updated throughout. Follow ITIL-aligned processes and SLAs. What We Need: Strong communication skills and confidence on the phone. Customer service experience (IT experience is a bonus). Good ...

ability to work independently in a remote setup Nice to Have ServiceNow certifications (e.g. ITSM, LSD, CSA, CIS) Experience working in agile or ITIL-aligned environments Exposure to additional ServiceNow modules beyond core ITSM What’s on Offer Salary up to £70,000 depending on experience Mostly remote working with ...

Ability to identify customer issues, working with internal teams (Development, Delivery) to drive resolution. Strong track record managing and resolving incidents end-to-end. ITIL qualification and significant experience leading IT service teams. Demonstrated ability to drive continuous improvement and meaningful change. Experience managing customers effectively, particularly within blue-chip ...

sector. IT Knowledge in relevant areas (e.g. data security; cloud computing; data loss prevention; software development methodologies; etc.) Relevant professional qualifications (e.g. CISA; CISSP; ITIL; CISM) desirable Daily you can expect to be involved in the following: Assist the assigned Audit Lead in developing the scope of internal audit reviews ...

modernisation or cost-optimisation initiatives. Knowledge of observability tools like Splunk, Prometheus or Grafana, or exposure to frameworks like ITIL, IT4IT or TOGAF, would also be advantageous. This is a role where your expertise genuinely shapes the direction of our technology. You’ll have real influence, genuine autonomy ...

ability to engage stakeholders across the organisation Desirable Experience managing offshore development teams alongside in-house teams Commercial awareness and understanding of organisational priorities ITIL Foundation certification (v3 or v4) Interested? Please Click Apply Now! IT Manager - Mansfield, Nottinghamshire ...

skills Advanced Excel skills; Power BI experience desirable Excellent communication skills and strong attention to detail Desirable: Managed service experience, exposure to process improvement, ITIL/CMDB knowledge, and relevant certifications (ITIL 4, ServiceNow). This role is ideal for someone looking to develop their ITAM expertise in a structured ...

needs Produce regular performance reports, identifying trends and recommending targeted improvements Who you are: Proven experience in Incident, Request, Problem, Change and Knowledge Management ITIL Master or equivalent experience, with strong knowledge of ITIL principles and service delivery methodology A track record in service delivery across multiple customers, ideally within … facing communication skills, including presenting confidently at senior levels Commercial awareness and a solid understanding of SLAs and service performance metrics Strong grasp of ITIL principles and service delivery methodology Ability to interpret data, identify trends and drive meaningful improvements A collaborative, adaptable and professional approach to stakeholder management Ability ...