1 to 25 of 34 ITIL Jobs in Nottingham

using Lean6Sigma framework to ensure clarity, cohesion, and consistency in how work is performed across GIS. Maintain awareness of IT department standards, measures, and processes, with beneficial knowledge of ITIL and IT4IT standards. Support the development of the GIS Transformation programme and lead the ITOM deployment. This includes supporting the introduction of industry-leading practices such as ITIL, Agile, or … in the usage of MS Visio Familiarity with SAP Lean IX is an added advantage Project Management (ideal): Certification in PMP, Prince2, Agile Project Management Business and IT (knowledge): ITIL 4 DevOps practices and tools SAFe 6.0 Digital transformation About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT More ❯

Excellent problem-solving and communication skills. Preferred Qualifications: Microsoft Certified: Windows Server Hybrid Administrator Associate (or similar). Experience with Office 365, Exchange, and Azure Active Directory. Knowledge of ITIL framework and best practices. Experience in managing SCCM, WSUS, and other deployment tools. Work Environment: Hybrid/On-site depending on business needs. Must be available for on-call support More ❯

job To assist the End User Services Manager in maintaining operating system images, software packaging and deployment management in accordance with Trust, industry, and national standards with reference to ITIL service management processes. With guidance from the End User Services Manager, lead on the management and configuration of Trust deployment tools such as Configuration Manager (SCCM) and Intune Coordinate and … Purpose: To assist the End User Services Manager in maintaining operating system images, software packaging and deployment management in accordance with Trust, industry, and national standards with reference to ITIL service management processes. This role is critical in ensuring the efficiency and security of our IT infrastructure, supporting healthcare professionals in delivering outstanding patient care. Key Accountabilities: Act as a … some experience working in a 2nd line technical support role with relevant technologies as well as a level 6 qualification (Bachelor's degree equivalent). Training Essential Knowledge of ITIL Desirable Relevant technical certification (eg. MCSA) or technical degree level qualification ITIL v3 or above Foundation Certificate Experience Essential Excellent experience in Systems Support or Administration with an understanding of More ❯

a related field. Experience of various application technical stacks and a solid knowledge of service delivery principles; Experience in ERP and field systems is a plus. Strong understanding of ITIL best practices and service management frameworks. The ability to build and maintain effective relationships with stakeholders at all levels. Excellent problem-solving and analytical skills. Strong understanding of IT security More ❯

UK retail industry and customer service operations. Fluency in social media platforms and direct experience working with social media management software. Knowledge of industry-standard frameworks (e.g., Contact center, ITIL). Certification in Sprinklr Modern Care or related technologies. Experience with data analytics and reporting tools. Familiarity with cloud-based technologies and software-as-a-service (SaaS) solutions. Rewards & Benefits More ❯

Excellent communication skills and the ability to remain calm under pressure Strong problem-solving mindset with a proactive approach Desirable: Experience using incident and problem management tools Understanding of ITIL practices (certification beneficial) Solid grounding in server environments and infrastructure technologies Good working knowledge of Microsoft Office, particularly Word and Excel This is an excellent opportunity for technically minded individuals More ❯

systems used by the customer. We would also welcome knowledge and experience in the use of MS Word and Excel, commercial awareness, experience of ITSM applications or understanding of ITIL Framework. More ❯

live, helping to embed these services into business-as-usual operations. The role requires a strong understanding of IT Service Management (ITSM) principles and the (Information Technology Infrastructure Library) ITIL framework, excellent stakeholder engagement skills, and a commitment to ensuring that new digital solutions are not only delivered-but successfully adopted and sustained across the organisation.. As an organisation we … Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method . ITSM/ITIL experience mandatory, ideally qualified in ITIL Foundation. Experience of working within a service management function. Excellent grasp of service design phase processes. Excellent grasp of the transition-based functions especially … Change and Release Management. Understanding of related ITIL functions especially release management, Incident and problem management. Welsh language level requirements Desirable: A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh) previous Level 1 Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce More ❯

it receive a sufficient number of applications. Person Specification Qualifications Essential Educated to Masters degree level (or equivalent) in an IT or other relevant discipline or relevant experience Desirable ITIL Service Management foundation Agile Change Management or equivalent Agile certification Experience Essential Demonstrable experience in managing product releases or projects with multiple contributors and delivering on time-based release schedules More ❯

and basic networking Experience supporting and implementing infrastructure in a multi-site environment Working understanding of manufacturing systems (desirable) IP networking skills including switches and wireless configuration Familiarity with ITIL processes and documentation best practices Key Competencies Analytical thinking and effective problem-solving Clear communication across technical and non-technical audiences Self-starter who can work independently or as part More ❯

BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line support … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A solid experience and More ❯

Skills: Awareness of vulnerabilities and security standards. Knowledge of HMG Security Standards and Processes. Ability to balance business needs with technical and security standards. Attributes: Commercial awareness. Familiarity with ITIL practices. Technologies: Microsoft Sentinel AT&T USM Qualys Office365 MS Exchange Defender Suite & ADX Platform What can we offer you? Referral Bonus Earn £1000 when you refer a friend to More ❯

years of experience in identity and access management, preferably in financial services or regulated environments, with beneficial qualifications like a degree in cybersecurity or certifications such as Security+, ITIL, or vendor-specific credentials. Reward & Benefits: A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced More ❯

Highly organised and self-motivated, able to manage your time effectively. Full UK driving licence (vehicle provided). Desirable but not essential: IT certifications (e.g. CompTIA A+, Microsoft Certified, ITIL). Familiarity with cloud services such as Azure or AWS. Experience with remote access and desktop tools. Why Join Us? Competitive salary - up to £30,000 per annum (pro rata More ❯

sure we hit our SLAs. Creating helpful scripts, tools, and knowledge bases for common issues. Bonus Points: Experience with API tools like Postman and scripting in PowerShell. Knowledge of ITIL, incident management, and tools like HubSpot Service Tool. Comfortable working in Agile or hybrid delivery setups. Any exposure to Microsoft Fabric is a plus. Leading the Team You’ll also More ❯

wider success of the Cyber division as part of the leadership team Who you are: Proven experience in a service delivery or cyber operations leadership role Strong understanding of ITIL principles and service delivery methodologies Excellent leadership, communication, and client relationship skills Financial acumen and a focus on efficiency and value Knowledge of Microsoft Sentinel, Defender solutions, and security best More ❯

frameworks Strong documentation, communication, and leadership skills Desirable qualifications and experience: Industry certifications or working toward one Experience with Microsoft Defender, vulnerability scanning, and disaster recovery planning Understanding of ITIL and service management methodologies Why consider this role? Join a forward-thinking, values-led organisation with a strong public service mission Lead meaningful technology initiatives that support learning, culture and More ❯

will be considered an advantage if you have: Experience in Fraud & ID solutions Knowledge in client onboarding lifecycle and associated processes Working knowledge of XML/JSON Certification in ITIL Project Management experience Additional Information We offer: Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials More ❯

flexible hybrid working, focused on shaping and delivering a modern, efficient ITSM strategy across the EMEA region. This role is ideal for a senior IT service leader with strong ITIL expertise, a track record of transformation, and experience operating in matrixed, multinational environments. Key Responsibilities: Lead and evolve ITSM strategy and operations across the EMEA region Drive best-practice ITIL … and lead a high-performing ITSM team with a culture of continuous improvement. Candidate Profile: 10+ years of IT service management experience, with 5+ years in a leadership capacity. ITIL v4 Expert certification or equivalent strongly preferred. Demonstrable success leading ITSM transformation and automation initiatives. Strong experience with enterprise ITSM platforms (e.g., ServiceNow, BMC Remedy). Excellent leadership, stakeholder engagement More ❯

a commercial setting Proficiency in Windows environments, Microsoft Office, and system management software Hardware support experience Knowledge of Incident, Change, and Problem Management processes Relevant technical certifications such as ITIL v4 are desirable This role involves working with the wider IT team to ensure the smooth day-to-day operation of IT services for a large organization. The company has More ❯

Social network you want to login/join with: Managing Consultant - DevOps/Cloud Advisory Consultant (SC Eligible), nottingham col-narrow-left Client: Stealth iT Consulting Location: nottingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow More ❯

considered an advantage if you have: Experience in Fraud & ID solutions Knowledge in client onboarding and support lifecycle and associated processes Working knowledge of XML/JSON Certification in ITIL Project Management experience Additional Information What you will get: Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time. Social benefits package including More ❯

and stakeholder engagement skills Preferred: experience in utilities, water, or energy sectors; familiarity with digital twins, edge computing, or AI automation Certifications like TOGAF, Azure Solutions Architect Expert, or ITIL would be advantageous If you are an experienced Digital Architecture Manager looking for a new challenge, apply today. JBRP1_UKTJ More ❯

high standards of information security. Qualifications, Knowledge, and Experience: Demonstrable experience in senior-level communication and stakeholder management. Commercial experience in managing contractual requirements and ensuring adherence to commitments. ITIL certification. Experience with SDI or ISO20001 accreditation. Knowledge of AGILE project management methodologies. Why Join Us? As a Service Delivery Manager, you will play a pivotal role in shaping the More ❯

and hands-on experience with security tools Excellent communication and self-management skills Flexibility to travel to sites across the UK as required Familiarity with ISMS, NIS, GDPR, and ITIL frameworks Experience in engineering, operations, or finance-related environments This role requires you to be onsite at one of their offices in Southampton and would require you to be onsite More ❯