6 of 6 ITIL Jobs in Nottingham

Experience in cloud security operations Background in MSSP or consulting environments Familiarity with frameworks such as NIST, ISO27001, or ITIL Key Competencies Strong technical depth with the ability to simplify complex concepts Excellent analytical and problem-solving skills under pressure Confident communicator with strong stakeholder engagement skills Collaborative leadership style ...

Active Directory - Previous project and project co-ordination experience would be very helpful - The ability to work well under pressure to strict deadlines - ITIL awareness - Hold a full UK driving license You will be part of a busy and growing IT department who are growing their IT field service delivery ...

experience, looking to progress, with salary being dependent on experience level. Key Duties and Responsibilities: - Manage Incidents and Requests in line with Process and ITIL best practices. - Ensure Incidents and Requests are responded to within the customers Service Level Agreement - Provide an effective, professional response to Incidents and Requests. - Ensuring ...

gained in an ICT security and surveillance environment. Were looking for an individual who has experience with: Working with and applying standards such as ITIL framework, ISO 27001 security standards or similar. Using Cyber Security vulnerability scanning tools. Prioritisation by criticality, and installation of security patching and remediation plans ...

network operations, service assurance, and incident workflows into ServiceNow solutions Integrate with telecom and satellite operational systems Align solutions with frameworks such as eTOM, ITIL, and TM Forum standards Stakeholder Engagement Act as a trusted advisor to business and technical stakeholders Facilitate workshops, design reviews, and governance forums Collaborate across … adaptability in dynamic environments Influential leadership without direct authority Resilience under pressure with a focus on delivery quality Preferred Certifications ServiceNow CSA/CIS ITIL (v3 or v4) TOGAF or equivalent Success Metrics Seamless integration of ServiceNow within telecom ecosystems Increased automation and operational efficiency High stakeholder satisfaction across global ...

ground running on urgent issues Standardise work practices and processes, developing CSI and quality culture Promote service excellence and work on an ITIL structure throughout Supports regular SLA/KPI performance data gathering and the determination of remedial/corrective action Maintain an intimate awareness and understanding of incidents allowing … effective communication with senior management customers, managing expectation of key stakeholders Working closely with other departments including but not limited to all ITIL areas and Development to provide technical support, complete technical investigations and make ongoing improvements to processes and procedures Proactively arrange chair and minute meetings for investigations ...