6 of 6 ITIL Jobs in Nottingham

architecture frameworks, standards and controls Strong understanding of commercial, procurement and supplier delivery environments Experience developing high-performing technical teams and capability Awareness of ITIL, ISO9001 and ISO27001 frameworks Desirable skills for the Chief Architect include: Degree in a Digital, Technology or related discipline (or equivalent experience) TOGAF, Zachman ...

associated IT subject or 5 years experience Evidence of continuing professional development in Information Security Certified Information Systems Security Professional (CISSP) certification Desirable ITIL Foundation Post graduate qualification in IT related subject Relevant professional qualifications Experience Essential Minimum 5 years' equivalent demonstrable experience within a similar Information Security ition including ...

detail with a focus on service quality and user experience Ability to work both independently and collaboratively within a team Desirable; EDUCATION QUALIFICATIONS & TRAINING ITIL Foundation (or equivalent service management certification) Relevant certifications in Microsoft 365, Azure, or endpoint management EXPERIENCE Previous line management or mentoring experience Experience working … growing or recently transitioned IT function Experience implementing SLAs, SOPs, or structured support processes KNOWLEDGE AND SKILLS Knowledge of ITIL principles or service management frameworks Understanding of onboarding/offboarding processes and user lifecycle management Awareness of automation opportunities within IT support environments Within this position, you will mainly ...

customer outcomes, cost, and risk Excellent stakeholder management and executive communication skills Highly data-driven, translating insight into action Experience with ServiceNow, Lean, and ITIL frameworks IT service desk leadership experience with broad technical understanding (ITSM, OS, networking) Strong knowledge of ITIL processes (incident, request, change) Demonstrated delivery of measurable ...

incidents and changes. Administer user accounts, access rights and support onboarding and offboarding processes. Contribute to IT service management processes, service improvement initiatives and ITIL-based ways of working. Support service continuity, including disaster recovery planning and testing. Experience/Qualification Proven experience managing cloud and on-premise software, systems … improving system reliability and efficiency. Strong knowledge of cloud and hybrid environments and modern device management. Experience working with IT Service Management tools and ITIL-based processes. Demonstrable experience of incident, problem, change, asset and configuration management. Strong analytical, troubleshooting and problem-solving skills. Ability to produce clear technical documentation ...

ground running on urgent issues Standardise work practices and processes, developing CSI and quality culture Promote service excellence and work on an ITIL structure throughout Supports regular SLA/KPI performance data gathering and the determination of remedial/corrective action Maintain an intimate awareness and understanding of incidents allowing … effective communication with senior management customers, managing expectation of key stakeholders Working closely with other departments including but not limited to all ITIL areas and Development to provide technical support, complete technical investigations and make ongoing improvements to processes and procedures Proactively arrange chair and minute meetings for investigations ...