16 of 16 ITIL Jobs in Nottingham

Group Policy, and DNS/DHCP. Knowledge of networking concepts, including TCP/IP, VLANs, and VPNs. Experience with SharePoint and Intune. Familiarity with ITIL processes and best practices. Ability to work independently and as part of a team. Experience with virtualization technologies such as VMware or Hyper-V. Previous More ❯

service operations. Fluency in social media platforms and direct experience working with social media management software. Knowledge of industry-standard frameworks (e.g., Contact center, ITIL). Certification in Sprinklr Modern Care or related technologies. Experience with data analytics and reporting tools. Familiarity with cloud-based technologies and software-as-a More ❯

We would also welcome knowledge and experience in the use of MS Word and Excel, commercial awareness, experience of ITSM applications or understanding of ITIL Framework. More ❯

APIs and implementing custom integrations with other 3rd Party systems and applications Preferred Qualifications: Experience with other ITSM/PSA tools such as ServiceNow, ITIL v4 We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We More ❯

sufficient number of applications. Person Specification Qualifications Educated to Masters degree level (or equivalent) in an IT or other relevant discipline or relevant experience. ITIL Service Management foundation. Agile Change Management or equivalent Agile certification. Experience Demonstrable experience in managing product releases or projects with multiple contributors and delivering on More ❯

identity and access management, preferably in financial services or regulated environments, with beneficial qualifications like a degree in cybersecurity or certifications such as Security+, ITIL, or vendor-specific credentials. Reward & Benefits - A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual More ❯

the successful candidate? Were looking for a dynamic and experienced Senior Problem Manager with strong leadership skills and a proactive approach to problem-solving. ITIL Foundation certification. Extensive experiencein a Problem Management role, with a proven track record in handling complex problem management processes. Problem-Solving Expertise:Ability to identify More ❯

management skills and a flair for relationship-building Curiosity and creativityalways seeking better ways to add value Excellent presentation, communication, and data analysis skills ITIL v4 Foundation (or equivalent) and familiarity with tools like ServiceNow and ITSM Remedy Confidence in Excel and PowerPoint, with a keen eye for trends and More ❯

items for inclusion in service improvement plans What we are looking for: Demonstrable experience in a third line or senior technical customer support position ITIL foundation and Problem Management Practice knowledge preferred SQL Server skills (or similar) and knowledge of querying databases at a high level Excellent communication skills, with More ❯

to regulations and internal policies. About you: Experience of managing multiple environments and coordinating complex releases. Knowledge of software development methodologies (Agile, Waterfall) and ITIL processes. Qualification in Prince 2, Agile or other relevant methodologies are a plus. Strong experience in risk and change management. Excellent problem-solving and decision More ❯

to regulations and internal policies. About you: Experience of managing multiple environments and coordinating complex releases. Knowledge of software development methodologies (Agile, Waterfall) and ITIL processes. Qualification in Prince 2, Agile or other relevant methodologies are a plus. Strong experience in risk and change management. Excellent problem-solving and decision More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

REST APIs and implementing custom integrations with other 3rd Party systems and applications Experience with other ITSM/PSA tools such as Halo, ServiceNow ITIL v4 IT related degree If this opportunity appeals to you and aligns to your background and qualifications, please submit your application to Jackie Dean at More ❯

REST APIs and implementing custom integrations with other 3rd Party systems and applications Experience with other ITSM/PSA tools such as Halo, ServiceNow ITIL v4 IT related degree If this opportunity appeals to you and aligns to your background and qualifications, please submit your application to Jackie Dean at More ❯

shaping and delivering a modern, efficient ITSM strategy across the EMEA region. This role is ideal for a senior IT service leader with strong ITIL expertise, a track record of transformation, and experience operating in matrixed, multinational environments. Key Responsibilities: Lead and evolve ITSM strategy and operations across the EMEA … region Drive best-practice ITIL process adoption across incident, problem, change, and request management. Oversee the implementation of a global ITSM platform. Improve first- and second-line support performance through upskilling and process optimisation. Deliver automation, self-service, and AI tools to streamline operations and improve user experience. Partner with … ITSM team with a culture of continuous improvement. Candidate Profile: 10+ years of IT service management experience, with 5+ years in a leadership capacity. ITIL v4 Expert certification or equivalent strongly preferred. Demonstrable success leading ITSM transformation and automation initiatives. Strong experience with enterprise ITSM platforms (e.g., ServiceNow, BMC Remedy More ❯

major incident management. The ideal candidate will have: Experience:Significant experience within a Major Incident Management role, preferably in a managed services environment. Qualifications:ITIL Foundation certification (or equivalent) is essential; additional certifications like ITIL Intermediate, SIAM Foundation, or Lean Six Sigma are desirable. Skills:Excellent problem-solving abilities, strong More ❯