4 of 4 ITIL Jobs in Nottingham

Active Directory - Previous project and project co-ordination experience would be very helpful - The ability to work well under pressure to strict deadlines - ITIL awareness - Hold a full UK driving license You will be part of a busy and growing IT department who are growing their IT field service delivery ...

experience, looking to progress, with salary being dependent on experience level. Key Duties and Responsibilities: - Manage Incidents and Requests in line with Process and ITIL best practices. - Ensure Incidents and Requests are responded to within the customers Service Level Agreement - Provide an effective, professional response to Incidents and Requests. - Ensuring ...

infrastructure incidents and issues Ensure stable operation across servers, networking, storage, and telephony Coordinate cross-team and third-party support during incidents Maintain ITIL-aligned operational processes (incident, event, capacity management) Produce clear management and operational reporting Ensure documentation and knowledge items remain current Coach and support team members, maintaining … Active Directory/Azure AD, Virtualisation, Backup and disaster recovery Experience with SolarWinds Orion for monitoring and event management is advantageous Comfortable working in ITIL-aligned, service-driven environments Contract Overview Role: Infrastructure Operations Manager Duration: 3 Month Contract IR35: Inside IR35 Rate: £450 - £500 per day Location: Hybrid, Nottingham ...

ground running on urgent issues Standardise work practices and processes, developing CSI and quality culture Promote service excellence and work on an ITIL structure throughout Supports regular SLA/KPI performance data gathering and the determination of remedial/corrective action Maintain an intimate awareness and understanding of incidents allowing … effective communication with senior management customers, managing expectation of key stakeholders Working closely with other departments including but not limited to all ITIL areas and Development to provide technical support, complete technical investigations and make ongoing improvements to processes and procedures Proactively arrange chair and minute meetings for investigations ...