14 of 14 ITIL Jobs in Nottingham

accurate records in the ticketing system Other Previous experience in a customer-facing IT support role, ideally within an MSP environment Familiarity with ITIL principles and best practices Knowledge of desktop and laptop hardware troubleshooting Basic understanding of cybersecurity practices Industry certifications (e.g., CompTIA A+, Microsoft 365 Fundamentals) Desirable Experience ...

abilities. Strong communication skills for technical and non-technical audiences. Ability to work independently and under pressure. Certifications: Microsoft certifications (MS-100, AZ-104), ITIL preferred. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. ...

matter expert on Managed Service Provider (MSP) products as they relate to Thrive's service catalogue. Experience managing complex projects, clients, partners, and organizations. ITIL certification and practice preferred. Proven experience managing remote resources and large teams. Strong analytical and problem-solving skills. Forward thinking, not afraid to challenge ...

matter expert on Managed Service Provider (MSP) products as they relate to Thrive's service catalogue. Experience managing complex projects, clients, partners, and organizations. ITIL certification and practice preferred. Proven experience managing remote resources and large teams. Strong analytical and problem-solving skills. Forward thinking, not afraid to challenge ...

activities Requirements: Service Support Manager Strong organisational and administrative skills Confidence working with data and producing reports Basic understanding of IT service management (ITIL knowledge is a plus) Proficiency in Microsoft 365 tools (Excel, Word, Teams, SharePoint) Excellent communication skills – both written and verbal A proactive, detail-oriented mindset ...

Experience with enterprise architecture processes or relevant technologies such as Nutanix, Azure or Rubrik at Architect level. Understanding of cyber security principles and frameworks. ITIL v4 Foundation and/or project management experience. Why Delt? Delt is a commercial company owned by the public sector and run for the benefit ...

Science, IT, or a related field. Desirable Skills Experience within the UK retail sector and customer service operations. Knowledge of industry frameworks such as ITIL or Contact Centre standards. Sprinklr certifications or certifications in related technologies. Experience with data analytics and reporting tools. Familiarity with cloud-based SaaS environments. ...

tailoring the SI approach where necessary, utilising the framework accordingly. Your Profile Essential Skills/Knowledge/Experience: Experience of defining processes based on ITIL frameworks and strong understanding of the full project lifecycle and associated service transition path. Experience of carrying out Service Design/Transition within different Operating ...

sector. IT Knowledge in relevant areas (e.g. data security; cloud computing; data loss prevention; software development methodologies; etc.) Relevant professional qualifications (e.g. CISA; CISSP; ITIL; CISM) desirable Daily you can expect to be involved in the following: Assist the assigned Audit Lead in developing the scope of internal audit reviews ...

savvy, with strong financial acumen and experience in financial reporting. Skilled in building relationships, influencing, and negotiating at executive and senior levels. Knowledgeable about ITIL processes and IT operations. Proficient in Microsoft Office Suite and CRM applications. Motivated by targets, resilient, and passionate about delivering results. What can we offer ...

technical IT knowledge in relevant areas (e.g. data security; cloud computing; data loss prevention; software development methodologies; etc.) Relevant professional qualifications (e.g. CISA; CISSP; ITIL; CISM) desirable Work that matters - What you'll be doing Assist the Regional Head of Internal Audit and Global IT Audit Director in developing ...

wide range of devices including printers, projectors, whiteboards, and wireless technologies. Ensure excellent customer service when managing incidents and service requests. Work within ITIL processes including incident, change, and service request management. Maintain accurate records of IT assets and configurations. Support evening events when required and assist with IT inductions ...

SaaS context.  Experience within Solution Design & Architecture.  Robust knowledge within Security Architecture.  Experience of all aspects of the software development lifecycle.  In depth ITIL Knowledge.  Experience in reviewing and selecting Technical and Applications Architectures solutions.  Experience of supporting procurement of IT Architecture and services.  Experience of working with 3rd party ...

Role We are looking for an experienced Digital Service Manager to join our client's team and lead service management activities aligned with ITIL principles. You will ensure the delivery of high-quality digital services, manage stakeholders and suppliers, and drive efficiency improvements across the organisation. Key Responsibilities Oversee service … compliance with legislation and best practice. Drive cost savings and process improvements year-on-year. Support and mentor junior team members. Essential Skills & Experience ITIL Foundation certification (plus at least one ITIL Lifecycle course or equivalent). Proven experience in service management and stakeholder engagement. Strong decision-making and problem ...