25 of 25 ITIL Jobs in Nottingham

3rd Line Infrastructure Support Analyst - Windows

Hiring Organisation
Akkodis
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Permanent
Salary
£45000 - £52000/annum
Hyper-V Experience supporting authentication, authorisation, access management, and identity services Knowledge of DNS, DHCP, Group Policy, and core Microsoft technologies Understanding of ITIL service management principles PowerShell administration and automation experience Strong analytical and problem-solving abilities Excellent communication and stakeholder engagement skills Desirable Skills Microsoft Intune or Workspace ...

SC Cleared 3rd Line Engineer (Contract)

Location
Nottingham, England, United Kingdom
3+ years’ experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role. Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services. ...

Senior 3rd Line Analyst: Virtualisation & EUC Specialist

Location
Nottingham, England, United Kingdom
AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent problem-solving and troubleshooting skills. Strong customer-facing communication and stakeholder management experience. Experience working with multiple suppliers, MSPs ...

3rd Line Analyst - Application Packager

Location
Nottingham, England, United Kingdom
Microsoft Power Platform, Azure Automation Familiarity with scripting tools like Python, Ansible, Shell Understanding of cloud platforms (AWS, Azure) and automation tools Awareness of ITIL, ISO 20000, ISO 27000 standards If you're looking for a role where your technical expertise makes a real impact—and you want to grow ...

3rd Line Application Packager — Packaging & Automation Pro

Location
Nottingham, England, United Kingdom
Microsoft Power Platform, Azure Automation • Familiarity with scripting tools like Python, Ansible, Shell • Understanding of cloud platforms (AWS, Azure) and automation tools • Awareness of ITIL, ISO 20000, ISO 27000 standards If you're looking for a role where your technical expertise makes a real impact—and you want to grow ...

Delivery Manager (End User Computing)

Location
Nottingham, England, United Kingdom
Evergreen Service to customer On site customer visits - as required Production of MI and dashboard reports SLA and contractual delivery Understands and engages customer ITIL process Ensures all users are identified, approved, and scheduled for release and communicate outcomes to all stakeholders Provide weekly and contractual reporting, closure, lessons learnt ...

Change & Release Analyst - Security Cleared

Location
Nottingham, England, United Kingdom
Proven ability to work under pressure and to tight deadlines. Analyst needs to work in a concise and professional manner Well-spoken/Articulated ITIL v3 Foundation Performance Indicators Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role ...

Platform Engineer

Location
Nottingham, England, United Kingdom
servers, operating systems, communications and administration tools . Experience administering services such as SCCM, certificates, file shares and secure email . Demonstrable knowledge of ITIL practices and experience working within a multi-tenant environment while managing competing priorities . Strong analytical and troubleshooting skills, with substantial experience supporting users ...

Service Desk Team Manager

Hiring Organisation
The Channel Recruiter
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Permanent
Salary
£35000 - £40000/annum
busy environment. Willingness and ability to travel to Lincoln on a weekly basis. Desirable: 2–3 years' experience managing an IT Service Desk team. ITIL Foundation v4 certification. Experience using ITSM platforms such as ServiceNow, Ivanti or Jira. Knowledge of workforce planning, call management systems and service desk reporting. Inclusion ...

SC-Cleared 3rd Line Engineer - Hybrid IT Operations

Location
Nottingham, England, United Kingdom
ensuring SLA targets are met. The role requires extensive Windows Server, Active Directory, Entra ID and VMware experience in a large hybrid environment, with ITIL familiarity and strong communication skills. Active SC Clearance is desirable. #J-18808-Ljbffr ...

Service Desk Team Manager

Location
Nottingham, England, United Kingdom
busy environment. Willingness and ability to travel to Lincoln on a weekly basis. 2-3 years' experience managing an IT Service Desk team. ITIL Foundation v4 certification. Experience using ITSM platforms such as ServiceNow, Ivanti or Jira. Knowledge of workforce planning, call management systems and service desk reporting. Inclusion ...

Customer Success Manager Cyber

Hiring Organisation
Littlefish
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£50,000
ability to build trusted relationships with customer stakeholders Good commercial awareness, including an understanding of billing, profitability and contract performance A practical understanding of ITIL principles, supported by relevant accreditation Experience supporting service reviews, managing risks and issues, and driving continual improvement Strong analytical, communication and presentation skills The confidence ...

Service Design Manager

Location
Nottingham, England, United Kingdom
Cloud technologies. A genuine interest in getting hands‐on and growing your depth for organisation processes and tools Experience of Agile Project Management methodology ITIL Foundation V4/V5 level accreditation infrastructure or equivalent Where and how you'll work: This is a permanent position and is based ...

Head of Operational Excellence (SC Cleared)

Hiring Organisation
Sanderson Government and Defence
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£80,000
NATO or secure government supply chains. Knowledge of secure AI adoption, data governance and intellectual property protection. Familiarity with operational improvement methodologies such as ITIL, Lean, Six Sigma or Kaizen. Experience commissioning and managing external technical or specialist expertise. An understanding of AI/ML tooling and LLMs in high ...

Linux Infrastructure Engineer

Hiring Organisation
Oscar Associates (UK) Limited
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
tools such as Zabbix or LibreNMS. Strong troubleshooting skills, with the ability to investigate complex technical issues and identify root causes. An understanding of ITIL processes, change management and security standards such as ISO 27001. The Package Salary: £40,000-£50,000 Location: Nottingham, with hybrid working (3 days ...

Hybrid Platform Engineer – Windows/Linux/VMware/Azure

Location
Nottingham, England, United Kingdom
000+ servers and 10,000 users. You will collaborate with internal teams and external partners to manage incidents, deploy upgrades, and implement changes within ITIL-guided processes. A strong background in core infrastructure and communication is essential. #J-18808-Ljbffr ...

Network Engineer

Location
Nottingham, England, United Kingdom
legacy replacement and new site commissioning Supporting connectivity for manufacturing and OT systems, including CNC equipment Raising and carrying out changes in line with ITIL processes and keeping network documentation up to date Skills & Qualifications of a Network Engineer: CCNA as a minimum, CCNP preferred Around 5 years' experience ...

Client Services Manager - Remote SLA Delivery

Location
Nottingham, England, United Kingdom
client account. You will work closely with internal and client stakeholders to ensure services meet SLA requirements and client expectations. The role requires strong ITIL knowledge, SIAM understanding, and proven relationship management within outsourcing environments, including engagement with senior levels and cross-functional teams. #J-18808-Ljbffr ...

ICT Service Delivery Manager

Hiring Organisation
Flat Fee Recruiter
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Contract, Part Time, Work From Home
Salary
£55,000
working with stakeholders at all levels to deliver an effective and reliable service. You will also have: A degree or equivalent experience. An ITIL Foundation Certificate in IT Service Management, or equivalent knowledge and experience. Experience managing budgets of £1 million or more. Experience developing and presenting service improvement plans … Tuesday 10 November 2026 Interview dates: Thursday 19 and Friday 20 November 2026 Other suitable Skills & experience include:- Experience managing £1m+ budgets, leading teams, ITIL service management, stakeholder and supplier management, service improvement planning, SLA and KPI monitoring, risk management, major incident management, service continuity, operational reporting, UK GDPR ...

IT Asset and Configuration Analyst

Location
Nottingham, England, United Kingdom
Microsoft, Adobe, Oracle) Strong analytical and reporting skills Excellent communication skills and strong attention to detail Desirable: Managed service experience, exposure to process improvement, ITIL/CMDB knowledge, and relevant certifications (ITIL 4, ServiceNow). This role is ideal for someone looking to develop their SACM expertise in a structured ...

IT Cyber Security Operations Centre Team Lead 329542

Location
Nottingham, England, United Kingdom
experienced analyst who has taken responsibility for mentoring colleagues, coordinating activity and supporting operational escalations. It would be great if you also have ITIL Foundation V3 or V4 Microsoft SC-200 certification CISSP, CISM or CISA certification Knowledge of Windows or Unix administration An understanding of vulnerability management and relevant … security standards and processes Commercial and ITIL awareness The ability to balance business requirements, technical quality and security standards What can we offer you? Referral bonus scheme of £1000 when you successfully refer a friend. Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance ...

Business Applications Specialist

Location
Nottingham, England, United Kingdom
/Records and fee earner teams. Ability to manage multiple concurrent tickets and projects while maintaining accuracy and attention to detail. Ability to follow ITIL-aligned processes for incident, request, problem and change management. Strong customer service focus, with a proactive and collaborative approach to problem-solving. Desirable Direct experience … firm or intellectual property practice. SQL or basic database querying skills for data investigation and reporting. Power Platform (Power Automate, Power BI) experience ITIL Foundation qualification. The Company Potter Clarkson LLP is one of the leading pan-European Intellectual Property law firms, with seven offices across the UK, Denmark, Sweden ...

L1 Service Desk Analyst

Hiring Organisation
The Channel Recruiter
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Permanent
Salary
£25000/annum
where required Collaborating with wider technical teams to achieve successful outcomes Supporting users with advice, guidance and training on IT systems and equipment Following ITIL-based service management processes and best practices Maintaining accurate records and documentation within the service management platform What we’re looking for: Strong customer service … prioritise and manage multiple tasks effectively Strong troubleshooting and problem-solving skills A proactive attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Inclusion We believe that diverse perspectives, experiences and backgrounds make ...

Client Services Manager NEC Software Solutions UK

Location
Nottingham, England, United Kingdom
line with the customer requirements, and to act as the single point of contact for all service delivery escalations. What you'll do ITIL/SIAM Service set up and transition to service operation. Responsible for ensuring end to end services provided to our Customer are functioning and meet contracted … Improvement or Risk Management Seek to convert clients to Reference Status (where appropriate) Functional & Technical Skills Proven Client Services Management background Detailed understanding of ITIL above foundation level (v3 or later preferred) Understanding of SIAM Knowledge of the various technologies used to deliver services Excellent communication skills at Customer ...

IT Operations Supplier Manager

Hiring Organisation
Littlefish
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£60,000
challenge poor performance and hold suppliers accountable while maintaining productive relationships. Commercial awareness and an ability to identify operational efficiencies. Strong working knowledge of ITIL principles and service delivery methodologies. Experience using service-management tooling and reporting to improve performance. The ability to prioritise competing requirements and coordinate activity across … different teams and organisations. Experience working within a Managed Service Provider environment, supporting vendor selection or developing new service capabilities would be advantageous. An ITIL 4 Managing Professional qualification, or equivalent practical experience, would also be beneficial. What can we offer you? Referral bonus scheme of £1000 when you successfully ...