24 of 24 ITIL Jobs in Nottingham

Hyper-V Experience supporting authentication, authorisation, access management, and identity services Knowledge of DNS, DHCP, Group Policy, and core Microsoft technologies Understanding of ITIL service management principles PowerShell administration and automation experience Strong analytical and problem-solving abilities Excellent communication and stakeholder engagement skills Desirable Skills Microsoft Intune or Workspace ...

AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent problem-solving and troubleshooting skills. Strong customer-facing communication and stakeholder management experience. Experience working with multiple suppliers, MSPs ...

Digital Services. Person specification Qualifications Degree in an associated IT subject or equivalent learning and experience Evidence of continuing professional development in technical infrastructure ITIL Foundation Post graduate qualification in IT related subject Experience Demonstrable experience within a similar IT position including technical troubleshooting Experience in using and administering desktop ...

Microsoft Power Platform, Azure Automation Familiarity with scripting tools like Python, Ansible, Shell Understanding of cloud platforms (AWS, Azure) and automation tools Awareness of ITIL, ISO 20000, ISO 27000 standards If you're looking for a role where your technical expertise makes a real impact—and you want to grow ...

following would be advantageous: Omnissa Workspace ONE Microsoft Power Platform Azure Automation Python, Ansible or Shell scripting AWS or Azure cloud platforms ITIL, ISO 20000 or ISO 27000 environments What's on Offer? Opportunity to work within a highly skilled enterprise technology team. Exposure to complex, secure and mission-critical ...

Evergreen Service to customer On site customer visits – as required Production of MI and dashboard reports SLA and contractual delivery Understands and engages customer ITIL process Ensures all users are identified, approved, and scheduled for release and communicate outcomes to all stakeholders Provide weekly and contractual reporting, closure, lessons learnt ...

Microsoft Power Platform, Azure Automation • Familiarity with scripting tools like Python, Ansible, Shell • Understanding of cloud platforms (AWS, Azure) and automation tools • Awareness of ITIL, ISO 20000, ISO 27000 standards If you're looking for a role where your technical expertise makes a real impact—and you want to grow ...

Proven ability to work under pressure and to tight deadlines. Analyst needs to work in a concise and professional manner Well-spoken/Articulated ITIL v3 Foundation Performance Indicators Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role ...

servers, operating systems, communications and administration tools . Experience administering services such as SCCM, certificates, file shares and secure email . Demonstrable knowledge of ITIL practices and experience working within a multi-tenant environment while managing competing priorities . Strong analytical and troubleshooting skills, with substantial experience supporting users ...

busy environment. Willingness and ability to travel to Lincoln on a weekly basis. Desirable: 2–3 years' experience managing an IT Service Desk team. ITIL Foundation v4 certification. Experience using ITSM platforms such as ServiceNow, Ivanti or Jira. Knowledge of workforce planning, call management systems and service desk reporting. Inclusion ...

ability to build trusted relationships with customer stakeholders Good commercial awareness, including an understanding of billing, profitability and contract performance A practical understanding of ITIL principles, supported by relevant accreditation Experience supporting service reviews, managing risks and issues, and driving continual improvement Strong analytical, communication and presentation skills The confidence ...

NATO or secure government supply chains. Knowledge of secure AI adoption, data governance and intellectual property protection. Familiarity with operational improvement methodologies such as ITIL, Lean, Six Sigma or Kaizen. Experience commissioning and managing external technical or specialist expertise. An understanding of AI/ML tooling and LLMs in high ...

services and develop technical skills. Key duties and responsibilities are Manage customer incidents and requests, maintaining an awareness and understanding of SLAs and ITIL practices to ensure timely responses and resolutions. Support ongoing queries about shipments, payments and processes for repair and starter/leaver customers, maintaining clear and accurate ...

tools such as Zabbix or LibreNMS. Strong troubleshooting skills, with the ability to investigate complex technical issues and identify root causes. An understanding of ITIL processes, change management and security standards such as ISO 27001. The Package Salary: £40,000-£50,000 Location: Nottingham, with hybrid working (3 days ...

commercial and financial acumen Excellent influencing, negotiation and presentation skills Experience producing accurate financial reports and revenue forecasts An understanding of IT operations and ITIL-led managed service environments · The ability to balance customer satisfaction and retention with clear commercial objectives · Strong organisational skills and the ability to manage competing ...

000+ servers and 10,000 users. You will collaborate with internal teams and external partners to manage incidents, deploy upgrades, and implement changes within ITIL-guided processes. A strong background in core infrastructure and communication is essential. #J-18808-Ljbffr ...

client account. You will work closely with internal and client stakeholders to ensure services meet SLA requirements and client expectations. The role requires strong ITIL knowledge, SIAM understanding, and proven relationship management within outsourcing environments, including engagement with senior levels and cross-functional teams. #J-18808-Ljbffr ...

working with stakeholders at all levels to deliver an effective and reliable service. You will also have: A degree or equivalent experience. An ITIL Foundation Certificate in IT Service Management, or equivalent knowledge and experience. Experience managing budgets of £1 million or more. Experience developing and presenting service improvement plans … Tuesday 10 November 2026 Interview dates: Thursday 19 and Friday 20 November 2026 Other suitable Skills & experience include:- Experience managing £1m+ budgets, leading teams, ITIL service management, stakeholder and supplier management, service improvement planning, SLA and KPI monitoring, risk management, major incident management, service continuity, operational reporting, UK GDPR ...

Microsoft, Adobe, Oracle) Strong analytical and reporting skills Excellent communication skills and strong attention to detail Desirable: Managed service experience, exposure to process improvement, ITIL/CMDB knowledge, and relevant certifications (ITIL 4, ServiceNow). This role is ideal for someone looking to develop their SACM expertise in a structured ...

confirm that issues have been resolved Process Adherence · Follow Cloudworks Service Desk processes and ask for guidance when unsure · Develop an understanding of ITIL principles and how they support good service delivery Use company systems and documentation consistently to support quality and efficiency We're looking for someone … Essential · Any previous customer service, helpdesk, placement, apprenticeship, or Managed Service Provider experience · IT qualifications or certifications, or progress towards them · Awareness of ITIL, service levels, or ticket-based support · Experience supporting customers in a busy environment · Basic awareness of Cyber Security/Cyber Essentials · Exposure to VoIP ...

/Records and fee earner teams. Ability to manage multiple concurrent tickets and projects while maintaining accuracy and attention to detail. Ability to follow ITIL-aligned processes for incident, request, problem and change management. Strong customer service focus, with a proactive and collaborative approach to problem-solving. Desirable Direct experience … firm or intellectual property practice. SQL or basic database querying skills for data investigation and reporting. Power Platform (Power Automate, Power BI) experience ITIL Foundation qualification. The Company Potter Clarkson LLP is one of the leading pan-European Intellectual Property law firms, with seven offices across the UK, Denmark, Sweden ...

line with the customer requirements, and to act as the single point of contact for all service delivery escalations. What you'll do ITIL/SIAM Service set up and transition to service operation. Responsible for ensuring end to end services provided to our Customer are functioning and meet contracted … Improvement or Risk Management Seek to convert clients to Reference Status (where appropriate) Functional & Technical Skills Proven Client Services Management background Detailed understanding of ITIL above foundation level (v3 or later preferred) Understanding of SIAM Knowledge of the various technologies used to deliver services Excellent communication skills at Customer ...

challenge poor performance and hold suppliers accountable while maintaining productive relationships. Commercial awareness and an ability to identify operational efficiencies. Strong working knowledge of ITIL principles and service delivery methodologies. Experience using service-management tooling and reporting to improve performance. The ability to prioritise competing requirements and coordinate activity across … different teams and organisations. Experience working within a Managed Service Provider environment, supporting vendor selection or developing new service capabilities would be advantageous. An ITIL 4 Managing Professional qualification, or equivalent practical experience, would also be beneficial. What can we offer you? Referral bonus scheme of £1000 when you successfully ...

What experience are we looking for? Experience in an Operational IT Leadership Role Experience of managing contracts and services across multiple providers Qualifications in ITIL 4 or ITIL 5 Experience of IT process optimisation and automation Experience working in a DevOps/Product Delivery model Our Inclusive Commitment ...