19 of 19 ITIL Jobs in Oxford

live, helping to embed these services into business-as-usual operations. The role requires a strong understanding of IT Service Management (ITSM) principles and the (Information Technology Infrastructure Library) ITIL framework, excellent stakeholder engagement skills, and a commitment to ensuring that new digital solutions are not only delivered-but successfully adopted and sustained across the organisation.. As an organisation we … Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method . ITSM/ITIL experience mandatory, ideally qualified in ITIL Foundation. Experience of working within a service management function. Excellent grasp of service design phase processes. Excellent grasp of the transition-based functions especially … Change and Release Management. Understanding of related ITIL functions especially release management, Incident and problem management. Welsh language level requirements Desirable: A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh) previous Level 1 Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce More ❯

responsible for day to day management of the team as well as taking the lead on process improvements and delivering a range of IT projects.You'll implement and maintain ITIL processes such as incident, problem, and change management and be responsible for business partner management across all functions of the business, essentially being the conduit between these functions and IT … and lead the IT support team, ensuring effective incident resolution and service delivery Plan, execute, and oversee IT projects, including system upgrades, migrations, and process improvements Implement and maintain ITIL processes such as incident, problem, and change management Lead root cause analysis and implement preventive measures to reduce recurring issues Ensure IT assets and resources are effectively managed Act as … with the ability to manage multiple projects simultaneously - able to demonstrate prior experience in managing end to end delivery of IT related projects using a structured methodology Expertise in ITIL frameworks, with an ITIL certification (preferred). Hands-on experience with IT support systems, ticketing tools, and remote support technologies. Strong problem-solving and decision-making skills. Excellent communication and More ❯

and prioritise the features/enhancements/increments that will achieve the best value for the customer; defining user stories and/or features and functionality. Continuous Improvement . ITIL V4 Service Value System (SVS) cornerstone. Drive continuous improvement and anticipate changes in customer need, adapt and create transitioning plans. Work with internal stakeholders to agree consistent product documentation and … Demonstrated ability to deliver key outputs and balance project work with operational responsibilities. Strategic Thinking Familiar with stakeholder mapping techniques (RACI knowledge is a plus) and experienced in applying ITIL principles across change management, service delivery, or product management. Security & Privacy by Design A strong advocate for embedding security and privacy from the outset in all work. Qualifications Holds a More ❯

and prioritise the features/enhancements/increments that will achieve the best value for the customer; defining user stories and/or features and functionality. Continuous Improvement . ITIL V4 Service Value System (SVS) cornerstone. Drive continuous improvement and anticipate changes in customer need, adapt and create transitioning plans. Work with internal stakeholders to agree consistent product documentation and … Demonstrated ability to deliver key outputs and balance project work with operational responsibilities. Strategic Thinking Familiar with stakeholder mapping techniques (RACI knowledge is a plus) and experienced in applying ITIL principles across change management, service delivery, or product management. Security & Privacy by Design A strong advocate for embedding security and privacy from the outset in all work. Qualifications Holds a More ❯

present & future) by managing relationships across the business. Plan to meet these needs where practical. Key Technical Skills, Knowledge and Experience: Extensive experience in leading within a Service Delivery & ITIL environment and implementing ITIL/service management strategy & processes. ITIL service management qualifications to at least intermediate level Previous extensive experience of leading a Service desk and End-User computing More ❯

field. Advanced degrees are a plus. Certifications: Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS/Microsoft/GCP cloud certifications, PMP/PRINCE2, ITIL, CISSP/CISM, Agile/DevOps, and CBAP/Six Sigma, PROSCI, MSP. Other Requirements Willingness to travel as required Fluent in French (nice to have) and English All qualified More ❯

Social network you want to login/join with: Senior Consultant - DevOps/Cloud Advisory Consultant (SC Eligible), oxford district col-narrow-left Client: Stealth iT Consulting Location: oxford district, United Kingdom Job Category: Other - EU work permit required: Yes More ❯

with PowerShell for scripting and automation Able to troubleshoot and resolve complex technical issues (networking, access, systems) Experience supporting identity and access management systems Excellent communication skills Bonus Points ITIL Foundation or familiarity with ITIL processes Experience using ITSM tools such as ServiceNow IT Support Engineer (Contract) Contract Length: 6 Months (likely to extend) Location: Oxford (Onsite) Day Rate More ❯

and stakeholder engagement skills Preferred: experience in utilities, water, or energy sectors; familiarity with digital twins, edge computing, or AI automation Certifications like TOGAF, Azure Solutions Architect Expert, or ITIL would be advantageous If you are an experienced Digital Architecture Manager looking for a new challenge, apply today. JBRP1_UKTJ More ❯

with PowerShell for scripting and automation Able to troubleshoot and resolve complex technical issues (networking, access, systems) Experience supporting identity and access management systems Excellent communication skills Bonus Points ITIL Foundation or familiarity with ITIL processes Experience using ITSM tools such as ServiceNow IT Support Engineer (Contract) Contract Length: 6 Months (likely to extend) Location: Oxford (Onsite) Day Rate More ❯

excellence. About You We are looking for someone with: Proven leadership experience in service management and digital assurance, ideally within a complex or devolved organisation. A deep understanding of ITIL and service delivery frameworks, with the ability to champion best practices and agile thinking. A track record of successful strategy and policy development, service performance enhancement, and stakeholder engagement. Exceptional More ❯

environments. Strong communication skills and a collaborative mindset. Experience managing large-scale networks across multiple locations. Familiarity with NAC tools, configuration management platforms, and IT service frameworks such as ITIL or ISO27001. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology, Education, and Engineering Industries Computer and Network Security, Higher More ❯

Strong communication skills and a collaborative mindset. Desirable: Experience managing large-scale networks across multiple locations. Familiarity with NAC tools, configuration management platforms, and IT service frameworks such as ITIL or ISO27001. More ❯

adaptable to meet the varying requirements of the BPSS; undertaking similar activities in respect of other business service systems as and when required. Required Skills: Possess or achieve the ITIL Foundation Certificate within 12 months. Pragmatic attitude to problem solving. Ability to comprehend technical issues. High degree of accuracy and attention to detail. Strong communication and interpersonal skills which can More ❯

SD-WAN, MPLS, and software-defined networking (SDN). Strong grasp of cloud networking principles and advanced cloud networking configuration Experience in maintaining disaster recovery, high-availability architectures, and ITIL best practices. Excellent problem-solving, communication, and stakeholder management skills. Desirable Skills, Qualifications & Experience: Experience working with Juniper and HP Aruba solutions and architecture in a Campus environment Industry certifications More ❯

and hands-on experience with security tools Excellent communication and self-management skills Flexibility to travel to sites across the UK as required Familiarity with ISMS, NIS, GDPR, and ITIL frameworks Experience in engineering, operations, or finance-related environments This role requires you to be onsite at one of their offices in Southampton and would require you to be onsite More ❯

situations. To thrive in this role, you need to have: Moderate-level experience in managed services roles handling cross-technology infrastructure. Knowledge of ticketing tools, preferably ServiceNow. Familiarity with ITIL processes and experience working with vendors and third parties. Proficiency in planning activities and projects, taking changing circumstances into account. Ability to work longer hours when necessary and adapt to More ❯

an industry recognised approach such as ITIL. Experience of achieving significant outcomes through influence and persuasion rather than through direct line authority. Experience in ISO 9001, ISO 27001 and ITIL best practices. Experience of Business Case and Resource Estimation (Desirable) JBRP1_UKTJ More ❯

used to leading diverse teams through the resolution of complex technical incidents. You keep the customer's impact of technical incidents front and centre. You're well versed in ITIL practices and have qualifications in this space. You don't stop at incident resolution and are experienced in a variety of root cause analysis techniques. You're used to working More ❯