Oxfordshire, England, United Kingdom Hybrid / WFH Options
Gold Group Ltd
VMware, Citrix, or Hyper-V.* Experience with IT monitoring tools and incident management processes.* Exposure to cloud-based platforms (AWS, Azure, or GCP) is a plus.* Certifications like MCSE, ITIL, or similar are highly desirable. Key Attributes: * Strong problem-solving skills with a customer-focused approach.* Effective communication and collaboration skills, particularly in supporting non-technical stakeholders.* Detail-oriented with More ❯
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Network IT
SolarWinds Exposure to virtualisation platforms (VMware, Citrix, or Hyper-V) Experience with cloud infrastructure (Azure, AWS, or GCP) is a plus Certifications such as MCSE , RHCSA/RHCE , or ITIL desirable More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
In Technology Group
maintain technical documentation. Background in infrastructure/networks and experience supporting change initiatives securely. Working towards or holding CISSP, GCIA, Security+, CCNA/CCNP, or similar certifications. Familiar with ITIL-based service delivery, security hardening, and working cross-functionally. Desirable: Degree in Computer Science or equivalent experience. Understanding of ISO27001, Cyber Essentials, and AAF frameworks. What We Offer Competitive salary More ❯
SD-WAN, MPLS, and software-defined networking (SDN). Strong grasp of cloud networking principles and advanced cloud networking configuration Experience in maintaining disaster recovery, high-availability architectures, and ITIL best practices. Excellent problem-solving, communication, and stakeholder management skills. Desirable Skills, Qualifications & Experience: Experience working with Juniper and HP Aruba solutions and architecture in a Campus environment Industry certifications More ❯
Abingdon, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Civil Nuclear Constabulary
with experience in business systems or applications, preferably Oracle Fusion, HCM, and related modules. It would be a plus if you hold or are willing to work towards the ITIL Foundation Certificate to enhance your experience. You must have a high degree of accuracy and attention to detail and be able to work methodically and organised. Strong interpersonal and communication More ❯
Kidlington, Oxfordshire, United Kingdom Hybrid / WFH Options
Essential Employment
ICT Senior Business Partner (367398) needed in Kidlington, £450 per day PAYE Reference: 367398 Responsibilities include Business Relationship Management, Service Delivery, Service Management, ITIL, User Experience, MS Office Suite including Teams, report writing, process mapping, and Supplier Management. This role is hybrid, requiring visits to sites in Hampshire and Thames Valley. The contract duration is 6 months from the start More ❯
an initial 12 month contract.. With potential to go permanent. A role with a huge amount of scope and opportunity for someone who is used to working in an ITIL environment, understands and loves questioning processes, documentation, SLAs, etc and knows things can always improve. Our Service Operations function is still relatively new and evolving, come in and get the More ❯
via ServiceNow Create and maintain contact matrices and distribution lists to support smooth operations Drive continual service improvement and challenge the status quo to optimise processes Ensure compliance with ITIL standards and internal governance frameworks Provide clear, timely reporting to stakeholders and leadership teams Lead documentation efforts and promote lean service delivery What You'll Bring Essential: 10+ years in … enterprise technology environments, with 5+ years in release management Strong understanding of ITIL-based change, configuration, and release processes Experience managing releases across multiple vendors and platforms Proven ability to operate in controlled environments with multiple production stacks Proficiency in ServiceNow and release governance tooling Excellent stakeholder engagement and communication skills Strong character with the confidence to push back, ask … questions, and drive clarity Ability to work independently, set the role's direction, and deliver results in a fast-paced setting Desirable: ITIL Foundation certification Experience in retail or field services environments Familiarity with software development life cycles and project management practices Exposure to vendor management and commercial negotiations Ability to travel as required The Ideal Candidate You're a More ❯
Kidlington, Oxfordshire, United Kingdom Hybrid / WFH Options
Service Care Solutions Ltd
improve services that support operational excellence. Key Responsibilities Act as a trusted advisor between ICT and key business stakeholders. Drive improvements in user experience and service delivery aligned to ITIL best practice. Build business cases, conduct resource estimation, and oversee service performance. Lead stakeholder engagement across departments and regional offices. Coordinate service management activities, ensuring supplier performance and SLA compliance. … desirable) Ability to write business cases and conduct process mapping Excellent multitasking, prioritisation, and communication skills Proficiency in MS Office (including Teams), report writing and supplier oversight Familiarity with ITIL practices and ICT governance frameworks Working Arrangements Hybrid working model with flexibility based on operational demand Site visits across Hampshire and Thames Valley as required (between 1-3 times per More ❯
resolution of incidents and service requests. Troubleshoot hardware, software, and network issues (Windows 10 & 11). Collaborate with 3rd line teams on escalated issues and project work. Contribute to ITIL-aligned processes (Problem, Change, Release Management). Mentor junior team members and support service improvement initiatives What We're Looking For: Strong troubleshooting skills across software, hardware, and networks. Experience … supporting Windows environments and enterprise applications. A confident communicator with a customer-first mindset. Familiarity with ITIL practices and a proactive, solutions-focused approach. What do you get? Salary up to £34,000 Clear path for career progression Supportive, collaborative team culture Send over your CV and I'll be in touch to discuss the role in more detail. Please More ❯