7 of 7 ITIL Jobs in Oxfordshire

high-quality ticket documentation. Handle and triage IT incidents and requests across phone, email, and ticketing systems, prioritising and resolving them in line with ITIL best practice and service management standards. Monitor system alerts, perform routine checks to ensure service stability, and collaborate with technical teams to resolve complex issues. ...

endpoints (laptops, desktops, mobile phones, tablets) * Possess a positive can-do attitude and be able to communicate with users of all different technical levels * ITIL knowledge. Salary up to £37,000 PA The role offers excellent benefits, including free/heavily discounted public transport travel, 25 days holiday (+bank holidays ...

stakeholders to ensure business continuity. What We're Looking For: To excel in this role, you should possess: A good standard of education with ITIL v2 or v3 knowledge (essential). Experience in a service desk or technical environment (essential). Strong communication skills and a customer-focused mindset (essential ...

cost optimisation Effective communication with technical and non-technical stakeholders Experience in developing a small, collaborative team Knowledge of IT Service Management frameworks like ITIL Excellent command of English for creating reports, documents, and providing feedback Desirable skills: Experience with automating IT asset management processes Experience negotiating and managing ...

engineering and Digital Thread integration Experience integrating modelling, ALM, CI/CD security services and verification pipelines Proven stakeholder, supplier and budget management capability ITIL and Project/Programme delivery experience (APM, PRINCE2, SAFe or similar) SC clearance ...

engineering and Digital Thread integration Experience integrating modelling, ALM, CI/CD security services and verification pipelines Proven stakeholder, supplier and budget management capability ITIL and Project/Programme delivery experience (APM, PRINCE2, SAFe or similar) SC clearance ...

infrastructure solutions, manage lifecycle activities, and provide 3rd line support across HPC and Linux environments. You'll contribute to Cyber Security best practices, follow ITIL Change Management processes, and drive continual service improvement initiatives. We would like you come with most of the following: Linux systems administration HPC cluster management ...