11 of 11 ITIL Jobs in Sheffield

operations.* Internet-based operations – DNS, CDN, VPN and IPSEC protocols.* Working knowledge of network monitoring/event management systems, for example SolarWinds, Splunk, ThousandEyes.* ITIL knowledge/foundation certification.If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!TNS is an equal ...

engagement. Desirable Skills/Experience Knowledge of Service Introduction, ServiceTransitionand Change Management. Continuous improvement, processoptimisationand automation. Significant experiencein IT service management environments using the ITIL framework. ITIL4Foundation certified or capable of achieving certification within six months. Understanding ofManaged Customer Solutions and Managed Services. Required security clearance for NPPV and SC. ...

Call handling and incident logging Incident triage Password resets and account unlocks BitLocker recovery support Basic ticket administration and queue management activities Knowledge of ITIL NPPV3 Service Desk Analyst, £210-220 per day inside IR35 3 months Initially (Extension Potential) Sheffield ...

common is a desire to develop/deliver brilliant, industry redefining platforms as well as their own skills. Provide leadership on Agile/ITIL processes and be a decision maker within the security team; Advising those who will be working directly with yourself on best practices and able to support ...

with customers, suppliers and stakeholders. The ability to communicate complex technical issues clearly and appropriately to both technical and non‐technical audiences. Experience of ITIL service management, technical governance, project delivery and supplier management, with a focus on achieving positive outcomes for services and customers. A commitment to continuous improvement ...

administration, and network diagnostics Confident communicator with experience giving structured feedback Data analysis and performance reporting experience Process design and improvement experience Desirable ITIL Foundation Certification Experience within a Managed Service Provider (MSP) Understanding of LAN/WAN technologies Benefits Westfield Health Care Plan (after 6 months) Enhanced maternity ...

cyber security deployments across BT’s UK contracts. Strong communication with customers and vendors is essential. The role requires leadership in Agile/ITIL processes, mentoring peers, and producing documentation and configurations for customer projects. Join BT during a pivotal transformation for BT Business. #J-18808-Ljbffr ...

South Yorkshire Mayoral Combined Authority is recruiting a Service Delivery & Improvement Manager to lead the Live Operations service, drive ITIL-aligned practices and improve the reliability of digital services. The role focuses on data-informed improvement, incident leadership and value delivery for the organisation. You will manage teams across service ...

during service outages Drive service restoration within agreed targets Chair incident and crisis management calls Conduct post-incident reviews and root cause analysis Manage ITIL Incident, problem, change and service transition processes Support disaster recovery and business continuity planning and testing Provide executive-level incident reporting Monitor supplier performance against … platforms Experience leading technical recovery activities and supplier engagement Knowledge of disaster recovery, business continuity and operational resilience Excellent stakeholder management and communication skills ITIL-based service management experience Ability to perform effectively in high-pressure situations Desirable ITIL certification ISO 22301 and/or ISO 27001 knowledge Experience with ...

lead our service delivery and improvement function within Live Operations. This is a broad service management role with responsibility for helping shape how ITIL practices are applied across DTS, improving the performance and quality of live services and making sure new and changed technology is ready to move into operational … provide reliable, responsive and user-focused digital services. You will lead the Service Delivery & Improvement function and work across DTS to embed proportionate ITIL practices, improve service performance and strengthen how new and changed services move into live operation. A key part of the role will be using service data ...

responsibilities Lead the design, implementation and continuous improvement of risk, resilience and assurance processes across IT Services, applying IT service management good practice (e.g. ITIL) so that governance, risk and resilience disciplines are embedded in how IT Services designs, delivers and operates its services Provide expert second line assurance … including business continuity and disaster recovery Application/interview Practical experience of IT/digital service operations and delivery, and applying relevant frameworks (e.g. ITIL) to embed governance, risk and resilience disciplines Application/interview Experience establishing and embedding governance, risk and resilience frameworks within a complex organisation Application/ ...